INSTRUCTION HANDBOOK - Utax

Troubleshooting
Symptom Checkpoints Corrective Actions Reference
Page
Printing is wrinkled. Is the separator dirty Clean the separator. Refer to
Operation
Guide,
Chapter 5
Is the copy paper damp
Replace the copy paper with new paper. Refer to
Operation
Guide,
Chapter 2
Is special color copy paper being used Use special color copy paper. —
Is the paper set in a proper orientation Change the orientation in which the —
paper is positioned.
Image portion of originals
is too light when
continuous printing
originals with
photographs or other
images.
High exposure printer setting value.
From the high exposure printer setting,
select [Image Quality Priority] or [Image
Quality Highest Priority].
page 7-27
Unable to print. Is the machine plugged in Plug the power cord into an AC outlet. —
Is the machine switched on
Turn the main power switch to on
—
( | position).
Is the printer cable connected Confirm the printer cable is securely
connected.
Refer to
Operation
Guide,
Chapter 2
Characters are not
printed correctly.
Was the printer switched off when
connecting the printer cable
Is the device in Offline mode
Is the printer cable connected
Are the computer settings configured
correctly
Print output is not correct. Are the computer settings configured
correctly
Switch on the printer after connecting
the printer cable.
Press the Printer key and press [GO] to
restore Online mode.
Confirm the printer cable is securely
connected.
Confirm printer driver and application
software settings.
Confirm printer driver and application
software settings.
Refer to
Operation
Guide,
Chapter 2
—
Refer to
Operation
Guide,
Chapter 2
—
—
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