INSTRUCTION HANDBOOK - Utax

Troubleshooting
Symptom Checkpoints Corrective Actions Reference
Page
Printing is too light. Is Auto Exposure mode set Set the correct exposure level for auto
exposure.
Is Manual Exposure mode set
Is the toner distributed evenly within the
toner container
Use the exposure adjustment key to set
the correct exposure level.
page 7-8
Refer to
Operation
Guide,
Chapter 3
When changing the default exposure page 7-8
level, adjust the exposure manually and
choose the desired level.
Shake the toner container up and down
approximately 10 times.
Refer to
Operation
Guide,
Chapter 5
Is EcoPrint is enabled Set EcoPrint to [Off]. page 1-43
Is there a message indicating the
addition of toner
Is the copy paper damp
Replace the toner container.
Refer to
Operation
Guide,
Chapter 5
Replace the copy paper with new paper. Refer to
Operation
Guide,
Chapter 2
Printing is too dark. Is Auto Exposure mode set Set the correct exposure level for auto
exposure.
Copies have a moire
pattern (dots grouped
together in patterns and
not aligned uniformly).
Color of original and copy
not the same.
Copies are not clear.
Is Manual Exposure mode set
Use the exposure adjustment key to set
the correct exposure level.
page 7-8
Refer to
Operation
Guide,
Chapter 3
When changing the default exposure page 7-8
level, adjust the exposure manually and
choose the desired level.
Is the original a printed photograph Set the image quality to [Print]. Refer to
Operation
Guide,
Chapter 3
Are image adjust settings appropriate Perform color balance adjustment. page 1-49
Perform automatic gray adjustment. page 7-31
Did you choose appropriate image
quality for the original
Select an appropriate Image Quality
mode.
Refer to
Operation
Guide,
Chapter 3
Is the copy paper damp
Replace the copy paper with new paper. Refer to
Operation
Guide,
Chapter 2
Is special color copy paper being used Use special color copy paper. —
Copies are dirty. Are the original platen or platen dirty Clean the original platen or platen glass. Refer to
Operation
Guide,
Chapter 5
9-3