Assistive Care Services and Assisted Living for the Elderly Waiver
Assistive Care Services and Assisted Living for the Elderly Waiver
Assistive Care Services and Assisted Living for the Elderly Waiver
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<strong>Assistive</strong> <strong>Care</strong> <strong>Services</strong> <strong>and</strong> <strong>Assisted</strong> <strong>Living</strong> <strong>for</strong> <strong>the</strong> <strong>Elderly</strong> <strong>Waiver</strong> <strong>Services</strong><br />
Coverage <strong>and</strong> Limitations H<strong>and</strong>book<br />
Provider Qualifications <strong>and</strong> Responsibilities, continued<br />
Case Management<br />
Agency<br />
Qualifications,<br />
continued<br />
• Have case managers who have successfully completed <strong>Assisted</strong> <strong>Living</strong><br />
Facility core training within six months of beginning to serve recipients<br />
under this waiver;<br />
• Develop <strong>and</strong> provide in-service training of at least 4 hours per year <strong>for</strong><br />
case managers; training content <strong>and</strong> length must be documented in staff<br />
records. Training must include due process rights of consumers;<br />
• Conduct intake, screening, prioritization, <strong>and</strong> assessment of individuals in<br />
accordance with <strong>the</strong> DOEA Intake <strong>and</strong> Assessment Training H<strong>and</strong>book,<br />
(Form 701D);<br />
• Maintain 24-hour, 7-day-a-week on-call staff capability <strong>for</strong> emergency<br />
services referrals including those from DCF <strong>and</strong> Adult Protective<br />
<strong>Services</strong> (APS) workers. Assess <strong>and</strong> initiate services within 72 hours,<br />
or in accordance with local protocols, if determined by <strong>the</strong> APS to be in<br />
need of immediate services to prevent harm;<br />
• Report suspected instances of abuse, neglect, or exploitation of disabled<br />
or elderly persons to <strong>the</strong> Florida Abuse Hotline;<br />
• Have procedures in place <strong>for</strong> making referrals, accepting referrals, <strong>and</strong><br />
serving referrals from o<strong>the</strong>r agencies;<br />
• Initiate <strong>and</strong> maintain coordination among agencies providing service <strong>and</strong><br />
referrals to consumer within <strong>the</strong> community;<br />
• Establish <strong>and</strong> maintain communications <strong>and</strong> coordination with o<strong>the</strong>r<br />
agencies serving clients in common;<br />
• Complete <strong>and</strong> maintain case records in accordance with <strong>the</strong> DOEA care<br />
plan h<strong>and</strong>book;<br />
• Have <strong>the</strong> staff <strong>and</strong> capability to collect, analyze, <strong>and</strong> transmit consumer<br />
demographic <strong>and</strong> service data electronically;<br />
• Have administrative <strong>and</strong> supervisory staff available on-site to provide<br />
oversight <strong>and</strong> direction to case management staff, ensure compliance<br />
with accounting <strong>and</strong> financial requirements, <strong>and</strong> develop <strong>and</strong> implement<br />
quality assurance measures including cost effectiveness;<br />
• Have adequate procedures in place to avoid any potential <strong>for</strong> conflict of<br />
interest between <strong>the</strong> role of case management <strong>and</strong> service provision;<br />
• Have a process to monitor quality provision of service providers;<br />
July 2001 4-7