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Handbook of Corporate Communication and Public ... - Blogs Unpad

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Other sources <strong>of</strong> information were PR<br />

trade magazines such as the UK edition <strong>of</strong><br />

PR Week, the IPR’s Pr<strong>of</strong>ile magazine <strong>and</strong><br />

the IPRA’s FrontLine 21 magazine. Clearly<br />

this is a limited journal search overall <strong>and</strong><br />

future developments will widen the literature<br />

sourcing.<br />

A programme <strong>of</strong> PR conferences provided a<br />

broad sweep <strong>of</strong> the issues <strong>and</strong> challenges<br />

facing contemporary PR practice in the world.<br />

The conference plans that were examined<br />

were the seventh International <strong>Public</strong> Relations<br />

Research Symposium, held at Lake Bled<br />

in Slovenia (7–8 July 2000), the IPR National<br />

Conference, London (18–20 October 2000)<br />

<strong>and</strong> the <strong>Public</strong> Relations World Congress<br />

2000, held in Chicago (22–4 October 2000).<br />

From the research conducted, the subject<br />

themes chosen are:<br />

• strategic planning <strong>and</strong> public relations;<br />

• technology <strong>and</strong> public relations;<br />

• international issues in PR practice;<br />

• the PR role in organizational change;<br />

• the measurement <strong>and</strong> evaluation <strong>of</strong><br />

public relations;<br />

• the need to integrate public relations with<br />

other communication functions.<br />

Subject headings are generic <strong>and</strong> each can<br />

include other research items as sub-areas<br />

for further study. An example would be in the<br />

category ‘strategic planning <strong>and</strong> public relations’.<br />

Other research subjects that arise from<br />

this one topic include managerial roles in<br />

public relations <strong>and</strong> the effects <strong>of</strong> systems<br />

theory on specific PR practice which in turn,<br />

considers public relations from an organizational<br />

point <strong>of</strong> view, looking at a range <strong>of</strong><br />

subjects such as corporate culture <strong>and</strong> organizational<br />

behaviour. Likewise, there is also<br />

considerable overlap between the different<br />

subjects. Research into strategy in public relations<br />

can extend into the confines <strong>of</strong> subjects<br />

such as ‘Technology <strong>and</strong> public relations’ <strong>and</strong><br />

‘International issues in PR practice’.<br />

A questionnaire was designed based on the<br />

findings <strong>of</strong> the content analysis mentioned<br />

above, namely the list <strong>of</strong> suggested research<br />

topics drawn up according to the frequency <strong>of</strong><br />

their appearance in the journals cited.<br />

Respondents were asked closed <strong>and</strong> openended<br />

questions in order for the author to<br />

find out as much information as possible. The<br />

closed-ended questions required definite<br />

answers, such as questions pertaining to the<br />

relative importance <strong>of</strong> a particular subject<br />

theme; while the open-ended questions were<br />

exploratory in nature. This was the information<br />

gathering stage <strong>and</strong> it was essential to<br />

collect information that was both qualitative<br />

<strong>and</strong> quantitative. This initial questionnaire<br />

aimed to establish the research interests<br />

<strong>and</strong> personal views <strong>of</strong> respondents, providing<br />

more clues to other research themes that may<br />

have eluded the author. Data from the<br />

returned questionnaires would have formed<br />

the basis for another survey. This second questionnaire<br />

would have been more focused<br />

<strong>and</strong> specific in its inquiry into the research<br />

priorities <strong>of</strong> public relations. Subsequently,<br />

respondents would have been invited to participate<br />

in a focus group to discuss the findings<br />

<strong>of</strong> the survey. However, as the time scale for<br />

this project was only two <strong>and</strong> a half months, a<br />

more thorough study was made impossible<br />

due to the time constraints <strong>and</strong> the slow<br />

return rate <strong>of</strong> questionnaires.<br />

A total <strong>of</strong> 128 six-page questionnaires<br />

(two-page introduction to the study, fourpage<br />

selection <strong>of</strong> questions) were electronically<br />

mailed to participants from the middle <strong>of</strong><br />

October 2000 to early December 2000.<br />

Participants were requested to reply by mid-<br />

December. At final count, the total number<br />

<strong>of</strong> answered questionnaires was forty-eight,<br />

© 2004 S<strong>and</strong>ra Oliver for editorial matter <strong>and</strong> selection;<br />

individual chapters, the contributors

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