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• <strong>Corporate</strong> society is becoming increasingly<br />

globalized by its use <strong>of</strong> new technologies.<br />

If information technology <strong>and</strong> information<br />

management provide a catalyst for communication<br />

activity how is corporate communication<br />

to be managed in an increasingly<br />

information <strong>and</strong> communication rich environment<br />

The strategic perspective becomes increasingly<br />

important <strong>and</strong> points towards some<br />

practical solutions for corporate communication.<br />

The development <strong>of</strong> information<br />

management strategies <strong>and</strong> policies can be<br />

seen as a response for more effective corporate<br />

communication in an informatized <strong>and</strong><br />

globalized world.<br />

The way forward<br />

The impact <strong>of</strong> the information <strong>and</strong> communication<br />

technologies is shaping the development<br />

<strong>of</strong> corporate communication theory <strong>and</strong><br />

practice in a substantial way. However, the<br />

well tried <strong>and</strong> tested means <strong>of</strong> information<br />

<strong>and</strong> communication activity will maintain<br />

their importance. The choice <strong>of</strong> media may<br />

have broadened but making the right choices<br />

to use <strong>and</strong> practise is still going to require skill<br />

<strong>and</strong> experience.<br />

Students <strong>and</strong> practitioners <strong>of</strong> corporate<br />

communication need to gain an underst<strong>and</strong>ing<br />

<strong>of</strong> information <strong>and</strong> communication practice<br />

in the round at the level <strong>of</strong> personal skill<br />

as well as an appreciation <strong>of</strong> its corporate<br />

significance.<br />

The kind <strong>of</strong> programme <strong>of</strong> information<br />

management <strong>and</strong> knowledge management<br />

reviewed in this chapter is a significant step<br />

towards developing a strong str<strong>and</strong> <strong>of</strong> pr<strong>of</strong>essional<br />

information education in the corporate<br />

communication field, drawing on the established<br />

disciplines <strong>of</strong> information <strong>and</strong> knowledge<br />

management.<br />

REFERENCES<br />

Askew, C. (2000) Database Retrieval Module Study<br />

Guide, London: Thames Valley University.<br />

Leonard-Barton, D. (1995) Wellsprings <strong>of</strong> Knowledge:<br />

Building <strong>and</strong> Sustaining the Sources <strong>of</strong> Innovation,<br />

Boston: Harvard Business School Press.<br />

Nonaka, I. <strong>and</strong> Takeuchi, H. (1995) The Knowledgecreating<br />

Company, Oxford: Oxford University<br />

Press.<br />

Roberts, S. A. (1997) ‘The contribution <strong>of</strong> librarianship<br />

to information management’, in J. M.<br />

Brittain (ed.) Introduction to Information<br />

Management. Wagga Wagga: Charles Sturt University,<br />

Centre for information Studies, pp.<br />

23–49, Occasional Monographs, 16.<br />

Roberts, S. A. (2002) Presenting Information: Intelligence<br />

<strong>and</strong> Knowledge Module Study Guide,<br />

London: Thames Valley University.<br />

Rowley, J. (1999) ‘In pursuit <strong>of</strong> the discipline <strong>of</strong><br />

information management’, New Review <strong>of</strong><br />

Information <strong>and</strong> Library Research, 5, 65–77.<br />

Shannon, C. E. <strong>and</strong> Weaver, W. (1949) The Mathematical<br />

Theory <strong>of</strong> <strong>Communication</strong>, Chicago,<br />

University <strong>of</strong> Illinois Press.<br />

Stewart, T. A. (1997) Intellectual Capital: The New<br />

Wealth <strong>of</strong> Organisations, London: Nicholas<br />

Brealey.<br />

Vian, K. <strong>and</strong> Johansen, R. (1997) ‘Knowledge synthesis<br />

<strong>and</strong> computer-based communication systems:<br />

changing behaviours <strong>and</strong> concepts’, in R. L.<br />

Ruggles (ed.), Knowledge Management Tools.<br />

Boston: Butterworth-Heinemann, pp. 187–208.<br />

© 2004 S<strong>and</strong>ra Oliver for editorial matter <strong>and</strong> selection;<br />

individual chapters, the contributors

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