Handbook of Corporate Communication and Public ... - Blogs Unpad

organizations: have academics and the practitioners
missed the connection’, Public Personnel
Management, 30, 445–56.
Barrett, B. and Kernan, M. (1987) ‘Performance
appraisal and terminations: a review of court
decisions since Brito v. Zia with implications for
personnel practices’, Personnel Psychology, 40,
489–503.
Beck-Dudley, C. and McEnvoy, G. (1991) ‘Performance
appraisals and discrimination suits: do
courts pay attention to validity’, Employee
Responsibilities and Rights Journal, 4, 149–63.
Berger, C. and Bradac, J. (1982) Language and Social
Knowledge: Uncertainty in Interpersonal Relations,
London: Arnold.
Bernadine, H., Kane, J., Ross, S., Spina, D. and
Johnson, D. (1995) ‘Performance appraisal design,
development and implementation’, in G.
Ferris, S. Rosen, and D. Barnum (eds), Handbook
of Human Resource Management, Cambridge,
MA: Blackwell, pp. 462–93.
Bohm, D. (1992) Thought As a System, London:
Routledge.
Cox, T. (1991) ‘The multicultural organisation’,
Academy of Management Executive, 5, 34–48.
D’Amica, J. and D’Amica, C. (1997) Workplace 2020:
Work and Workers in the 21st Century.
Indianapolis, IN: Hudson Institute.
Dass, P. and Parker, B. (1999) ‘Strategies for managing
human resource diversity: from resistance to
learning’, Academy of Management Executive, 13,
68–80.
Economist (1995) ‘Affirmative action: a strong prejudice’,
17 June, 69–70.
Eden, C. and Huxham C. (1999) ‘Action research for
the study of organisations’, in S. R. Clegg and C.
Hardy (eds), Studying Organisation: Theory &
Method, London: Sage, pp. 272–88.
Ely, R. and Thomas, D. (2001) ‘Cultural diversity at
work: the effects of diversity perspectives on
work group processes and outcomes’, Administrative
Science Quarterly, 46, 299–73.
Fisher, G. (1988) Mindsets, Yarmouth, ME: Intercultural
Press.
Fiske, A. (1991) Structures of Social Life: The Four
Elementary Forms of Human Relations, New York:
Free Press.
Gudykunst W. and Ting-Toomey, S., with Chua, E.
(1988) Culture and Interpersonal Communication,
Newbury Park, CA: Sage.
Gudykunst, W. (1988) ‘Uncertainty and anxiety’, in
Y. Kim and W. Gudykunst (eds), Theories in Intercultural
Communication, Newbury Park, CA: Sage,
pp. 123–56.
Hofstede, G. (1980). Culture’s Consequences: International
Differences in Work Related Values, Beverly
Hills, CA: Sage.
Hofstede, G. (1991). Cultures and Organisations:
Software of the Mind, London: McGraw-Hill.
Issacs, W. (1999) Dialogue: and the Art of Thinking
Together, New York: Currency.
Ivancevich, J. and Gilbert, J. (2000) ‘Diversity management:
time for a new approach’, Public
Personnel Management, 29, 75–92.
Jandt, F. E. (1995) Intercultural Communication: An
Introduction, Thousand Oaks, CA: Sage.
Jay, C. (1968) ‘Study of culture: relevance of foreign
languages in world affairs education’, in P. Castle
and C. Jay (eds), Toward Excellence in Foreign
Language Education, Springfield, IL: Office of
Public Instruction.
Jehn, K., Northcraft, G. and Neal, M. (1999) ‘Why
difference makes a difference: a field study of
diversity conflict and performance’, Administrative
Science Quarterly, 44, 741–63.
Kikoski, J. and Kikoski, C. (1999). Reflexive Communication
in the Culturally Diverse Workplace,
Westport, CT: Praeger.
Loden, M. (1996) Implementing Diversity, Boston:
McGraw Hill.
Lustig, M. W. and Koester, J. (1999) Intercultural
Competence: Interpersonal Communication across
Cultures, New York: Longman.
Martin, D. and Bartol, K. (1991) ‘The legal ramifications
of performance appraisal: an update’,
Employee Relations Law Journal, 17, 257–86.
Rasmussen, T. (1996) The ASTD Trainer’s Sourcebook:
Diversity, New York: McGraw Hill.
Rynes, S. and Rosen, B. (1994) ‘What makes diversity
programmes work’, HRM Magazine, October,
67–73.
Schwartz, S., and Bilsky, W. (1990) ‘Toward a theory
of the universal content and structure of values’,
Journal of Personality and Social Psychology, 58,
878–91.
Seelye, H. N. (1993) Teaching Culture: Strategies for
intercultural Communication, Lincolnwood, IL:
National Textbook Company.
Senge, P. (1990) The Fifth Discipline: The Art and
© 2004 Sandra Oliver for editorial matter and selection;
individual chapters, the contributors