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NOTES
1 Grunig, J. E. (1982), ‘The message–attitude–
behavior relationship: communication behavior
of organisations’, Communication Research, 9,
163–200.
2 Grunig, J. E. and Hunt, T. (1984), Managing Public
Relations, New York: Holt, Rinehart and Winston.
3 Molander, R. C., Riddile, A. S. and Wilson, P. A.
(1995), Strategic Information Warfare: A New Face
of War, Washington Rand Distribution Services.
4 The United Kingdom PR industry Internet
Commission identified the nature of this transfer
of information in terms of: porosity, being the
enhanced leakage of information from organizations;
transparency, in which organizations make
information available and internet agency where
people (and intelligent machines) act as an agent
in changing the nature of messages.
5 The Cisco parody site is located at: http://
www.angelfire.com/ego/frugal (August 2001).
6 Summary of Discussions at a Planning Meeting
On: Cyber-security and the Insider Threat to
Classified Information, chaired by Jones, A. K.,
and Quarles, L. R., Washington, DC, November
2000. Published by the Computer Science And
Telecommunications Board (2000) Washington,
DC.
7 Institute of Crisis Management: http://www.
icm.org (August 2001).
8 The ‘Miami University Resources for Dealing with
Hate Crimes and Bias-Motivated Incidents’:
http://www.muohio.edu/nohate/Resource.htmlx
(August 2001).
9 Phillips, D. (1999) Managing Your Reputation in
Cyberspace London: Thorogood.
10 Cyveillance, 1555 Wilson Blvd, Suite 404, Arlington,
VA 22209 2405 (www.cyveillence.com).
11 www.motherjones.com
© 2004 Sandra Oliver for editorial matter and selection;
individual chapters, the contributors