Handbook of Corporate Communication and Public ... - Blogs Unpad
Handbook of Corporate Communication and Public ... - Blogs Unpad
Handbook of Corporate Communication and Public ... - Blogs Unpad
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wants <strong>and</strong> attitudes, something that is highly<br />
valued by a specific type <strong>of</strong> audience. Event<br />
sponsors can develop positive effects in<br />
building favourable associations <strong>and</strong> links to<br />
the br<strong>and</strong>. For example, Carlsberg had cooperation<br />
with MTV in which they sponsored<br />
special programmes. In addition, Carlsberg<br />
organized special music event parties in<br />
Shanghai. The sponsor benefits not only from<br />
the impact generated from the events themselves,<br />
but from wider coverage in the local<br />
media.<br />
One <strong>of</strong> the most important benefits is that<br />
events <strong>of</strong>fer opportunities to establish direct<br />
contact with opinion leaders <strong>and</strong> innovators.<br />
Chinese culture value systems place emphasis<br />
on uncertainty avoidance <strong>and</strong> conformity<br />
(Fan, 2000). To a Chinese person, any uncertainty,<br />
ambiguity <strong>and</strong> risky or undefined<br />
situation is viewed as threatening <strong>and</strong> must<br />
be avoided. The innovator takes over the<br />
social <strong>and</strong> financial risk in trying for instance,<br />
new products/fashion or lifestyles. Other members<br />
in the group make use <strong>of</strong> the reference <strong>of</strong><br />
the opinion leader/innovator. As a result perceived<br />
risk for other group members diminishes.<br />
They may also feel discomfort at being<br />
left behind in the new fashion <strong>and</strong> are easily<br />
seduced into following what the innovator has<br />
tried. Innovators in this case become opinion<br />
leaders who develop important links between<br />
members in the diffusion cycle <strong>of</strong> new products<br />
because they introduce the new product<br />
<strong>and</strong> lifestyle to early adopters, who go on to<br />
influence a larger minority.<br />
Group conformity is another important<br />
cultural variable among Chinese people <strong>and</strong><br />
has a strong impact on consumer behaviour.<br />
The product/fashion or lifestyle must reflect<br />
the values <strong>and</strong> norms deemed as acceptable<br />
by the group. In this regard, event sponsorship<br />
plays a key role in forging links with opinion<br />
leaders <strong>and</strong> in reaching target audiences.<br />
This becomes particularly important to many<br />
foreign companies who find themselves facing<br />
difficulties in identifying <strong>and</strong> reaching target<br />
segments.<br />
How are international companies practising<br />
event sponsorship in China What benefits<br />
<strong>and</strong> problems are they encountering during<br />
the process These are some <strong>of</strong> the questions<br />
investigated by Fan <strong>and</strong> Pfitzenmaier (2002)<br />
in an internet-based survey with an online<br />
questionnaire. Forty-five companies were<br />
selected from wide business sectors including<br />
automobile, beverage, sport apparel, airline,<br />
bank, hotel <strong>and</strong> entertainment. The names<br />
<strong>and</strong> email addresses <strong>of</strong> contact persons were<br />
obtained mainly through personal contacts<br />
<strong>and</strong> from a German agency’s website. All<br />
the companies have their headquarters in<br />
Europe or the United States <strong>and</strong> are currently<br />
operating in the Chinese market. A total <strong>of</strong><br />
thirteen completed, usable questionnaires<br />
were received, a net response rate <strong>of</strong> 29 per<br />
cent. Among those responding were two<br />
sports marketing firms, three companies in<br />
brewing or wine trading businesses, one<br />
advertising agency, one estate agency <strong>and</strong><br />
one TV channel. Geographically, twelve were<br />
from Shanghai (China’s largest industrial city)<br />
<strong>and</strong> one from Chengdu (capital <strong>of</strong> Sichuan<br />
Province). Due to the exploratory nature <strong>of</strong><br />
the study <strong>and</strong> small sample, generalizations<br />
should be made with caution. However, the<br />
main findings from the survey are summarized<br />
in the following tables.<br />
From Table 12.6 it can be seen that traditional<br />
forms <strong>of</strong> media such as TV, print <strong>and</strong> (to<br />
a less degree) billboards are still most used.<br />
However, a majority <strong>of</strong> respondents acknowledge<br />
the importance <strong>of</strong> the internet as a new<br />
media. The highest concentration <strong>of</strong> promotion<br />
budget is on direct marketing, followed<br />
by sales promotion <strong>and</strong> point <strong>of</strong> sales. Longterm<br />
br<strong>and</strong>-building tools seem to have a low<br />
© 2004 S<strong>and</strong>ra Oliver for editorial matter <strong>and</strong> selection;<br />
individual chapters, the contributors