Handbook of Corporate Communication and Public ... - Blogs Unpad

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etween venue operations and the phone bank should allow for maximum intercommunication and exchange of information. An overall programme for similar direct communication between future Olympic organizing committees and the local, national and international publics is strongly encouraged. Speakers bureau The establishment of a speakers bureau allows spreading of information to interested parties in a more active and detailed way. The OCOG would be able through its speakers to reach an extensive variety of groups, of different interests and concerns, carrying enthusiasm for the Games and aiming to found public support. This project underlines the substantial attention given to community understanding and acceptance, enhancing the community profile of the OCOG. Training and constant news updates to speakers, as well as suitable speakers selection are essential to the success of the programme. Los Angeles OCOG being the first to have introduced a speakers bureau, did so with careful planning and selection procedures, which should be followed by future organizers as well (Macnamara, 1996). Events Public relations events should be optimum to generate enthusiasm and promote favourable messages (Haberman and Dolphin, 1988). Media coverage is an important prerequisite for the success of the events, which should be organized in a special context, as could be Olympic Games countdown days, first launched by Seoul OCOG. Events should be organized by as many departments of an OCOG as possible, in order to raise public awareness and communicate the multiple dimensions of the Olympic Games organization. Community relations Community involvement opportunities Two major projects that require community involvement are volunteerism and torch relay. Special publicity, including speeches, publications and events should be organized to inform the public of these opportunities to participate in the Games (Burke, 1999). Educational programme In co-operation with the government the OCOG should give emphasis in educating people and particularly students on the Olympic Games values. The example of Sydney organizers who realized the importance of supporting an educational programme should be taken further. Additional features of the programme could include lectures and seminars, film projection and publications distribution, and motivation for participating in less popular Olympic Games sports. To conclude, as the ultimate purpose of public relations is to generate publicity, media exposure is considered vital for the success of any PR project. For that purpose, media relations should never be overlooked. On the contrary, all opportunities for promoting PR activities through the media should be exploited. The completion of this research has confirmed the original hypothesis that there is connectivity among the various public relations programmes as exercised by OCOGs. Furthermore this connectivity is expressed in an evolutionary pattern. Each organizing body for the Olympic Games has introduced at least one new public relations programme. This may be justified due to the cultural differences among the different host cities. The only country to host two Olympic Games in the © 2004 Sandra Oliver for editorial matter and selection; individual chapters, the contributors

twenty years of observation was the United States. Los Angeles and Atlanta, in 1984 and 1996 respectively, contributed significantly to the evolution recorded. This enables us to realize that the organization of the Games in one country every four years would benefit the overall progress of the Games. However the multicultural dimension of the Games allows the integration of a model that could be adjusted to every culture, however different this could be. As observed the current tendency in the organizational PR field is related to technology. Internet and other communication appliances will play a vital role in the advancement of public relations, to a far wider audience in a significantly shorter time frame. The cooperation that started through the transfer of knowledge programme under IOC co-ordination is also an effective way of communication and easier issues resolution. In the era of communication explosion and globalization, public relations could only grow towards this direction, according to the original universal spirit of the Olympic Games. The present research opens additional fields for exploration to future researchers as well. A more detailed analysis of specialized PR areas such as media relations, press relations, government relations and community relations is required, to name but a few. Additionally, crises management issues should be addressed, in conjunction with reactive PR and media predisposal to the Games. The effect of technological advancements in public relations could also comprise a research topic. Finally, it should be taken into account that this research was completed before the Sydney 2000 Olympic Games, which does not allow an overall appraisal of the practices performed by the public relations of SOCOG. This specific time frame was chosen with the aim of maintaining objectivity towards the PR programme, as developed, irrespectively of the Games impressions. However, the fact that the research took place during the preparations for the Sydney Games could raise a question of subjectivity. The research was completed one day before the opening of the 2000 Olympic Games. This allowed for as extensive as possible a coverage of the PR practices implemented and any problems related to these. The lack of related research studies in the field of public relations both in OCOGs and sport organizations does not allow comparative evaluation. The literature reviewed for that reason derives from the broader organizational PR area. In the end it is to be noted that this chapter has referred only to the specific PR requirements of Olympic Games organizing committees. REFERENCES Atlanta Organizing Committee for the Olympic Games (ACOG) (1996) Official Post Games Report of the Centennial Games, Atlanta, GA. Banks, Stephen P. (1995) Multicultural Public Relations: A Social-interpretive Approach, Thousand Oaks, CA: Sage. Barcelona Organizing Committee for the Olympic Games (BOCOG) (1992) Official Post Games Report of the 25th Olympiad, Barcelona. Burke, E. (1999) Corporate Community Relations: The Principle of the Neighbor of Choice, Westport, CN: Quorum Books. Epov, P. (1986) The Marketing and Public Relations Manual, Lidcombe, NSW: Peter Epov Sports Marketing Pty. Haberman, D. A. and Dolphin, H. A. (1988) Public Relations: The Necessary Art, Ames, IA: Iowa University Press. © 2004 Sandra Oliver for editorial matter and selection; individual chapters, the contributors

etween venue operations <strong>and</strong> the phone<br />

bank should allow for maximum intercommunication<br />

<strong>and</strong> exchange <strong>of</strong> information. An<br />

overall programme for similar direct communication<br />

between future Olympic organizing<br />

committees <strong>and</strong> the local, national <strong>and</strong><br />

international publics is strongly encouraged.<br />

Speakers bureau<br />

The establishment <strong>of</strong> a speakers bureau allows<br />

spreading <strong>of</strong> information to interested parties<br />

in a more active <strong>and</strong> detailed way. The OCOG<br />

would be able through its speakers to reach an<br />

extensive variety <strong>of</strong> groups, <strong>of</strong> different interests<br />

<strong>and</strong> concerns, carrying enthusiasm for the<br />

Games <strong>and</strong> aiming to found public support.<br />

This project underlines the substantial attention<br />

given to community underst<strong>and</strong>ing <strong>and</strong><br />

acceptance, enhancing the community pr<strong>of</strong>ile<br />

<strong>of</strong> the OCOG. Training <strong>and</strong> constant news<br />

updates to speakers, as well as suitable speakers<br />

selection are essential to the success <strong>of</strong> the<br />

programme. Los Angeles OCOG being the first<br />

to have introduced a speakers bureau, did so<br />

with careful planning <strong>and</strong> selection procedures,<br />

which should be followed by future<br />

organizers as well (Macnamara, 1996).<br />

Events<br />

<strong>Public</strong> relations events should be optimum to<br />

generate enthusiasm <strong>and</strong> promote favourable<br />

messages (Haberman <strong>and</strong> Dolphin,<br />

1988). Media coverage is an important<br />

prerequisite for the success <strong>of</strong> the events,<br />

which should be organized in a special context,<br />

as could be Olympic Games countdown<br />

days, first launched by Seoul OCOG.<br />

Events should be organized by as many<br />

departments <strong>of</strong> an OCOG as possible, in order<br />

to raise public awareness <strong>and</strong> communicate<br />

the multiple dimensions <strong>of</strong> the Olympic<br />

Games organization.<br />

Community relations<br />

Community involvement opportunities<br />

Two major projects that require community<br />

involvement are volunteerism <strong>and</strong> torch<br />

relay. Special publicity, including speeches,<br />

publications <strong>and</strong> events should be organized<br />

to inform the public <strong>of</strong> these opportunities to<br />

participate in the Games (Burke, 1999).<br />

Educational programme<br />

In co-operation with the government the<br />

OCOG should give emphasis in educating<br />

people <strong>and</strong> particularly students on the<br />

Olympic Games values. The example <strong>of</strong><br />

Sydney organizers who realized the importance<br />

<strong>of</strong> supporting an educational programme<br />

should be taken further. Additional<br />

features <strong>of</strong> the programme could include lectures<br />

<strong>and</strong> seminars, film projection <strong>and</strong> publications<br />

distribution, <strong>and</strong> motivation for<br />

participating in less popular Olympic Games<br />

sports. To conclude, as the ultimate purpose<br />

<strong>of</strong> public relations is to generate publicity,<br />

media exposure is considered vital for the success<br />

<strong>of</strong> any PR project. For that purpose, media<br />

relations should never be overlooked. On the<br />

contrary, all opportunities for promoting PR<br />

activities through the media should be<br />

exploited.<br />

The completion <strong>of</strong> this research has confirmed<br />

the original hypothesis that there is<br />

connectivity among the various public relations<br />

programmes as exercised by OCOGs.<br />

Furthermore this connectivity is expressed in<br />

an evolutionary pattern. Each organizing body<br />

for the Olympic Games has introduced at least<br />

one new public relations programme. This<br />

may be justified due to the cultural differences<br />

among the different host cities. The only<br />

country to host two Olympic Games in the<br />

© 2004 S<strong>and</strong>ra Oliver for editorial matter <strong>and</strong> selection;<br />

individual chapters, the contributors

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