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expressed, especially in the United States,<br />

about the st<strong>and</strong>ards <strong>of</strong> corporate governance<br />

(Pike <strong>and</strong> Neale, 1993). Arguing that it is generally<br />

expected <strong>of</strong> directors <strong>of</strong> listed enterprises,<br />

in terms <strong>of</strong> UK company law, Pike <strong>and</strong><br />

Neale (1993) say that listed enterprise directors<br />

are obliged to act in the best interest <strong>of</strong><br />

shareholders <strong>and</strong> they point out that there<br />

have been many instances <strong>of</strong> listed enterprise<br />

boardroom behaviour that has been difficult<br />

to reconcile with this ideal, <strong>and</strong> they cite listed<br />

enterprise collapses (British <strong>and</strong> Commonwealth<br />

Holdings, Polly Peck, Maxwell <strong>Communication</strong>s<br />

Corporation) ‘<strong>of</strong>ten as a result <strong>of</strong><br />

excessive debt financing in order to finance ill<br />

advised takeovers <strong>and</strong> fraud’. Other st<strong>and</strong>ards<br />

issues <strong>of</strong> concern include listed enterprise<br />

direction remuneration (Pike <strong>and</strong> Neale,<br />

1993). In 1992 the UK Financial Reporting<br />

Council, the UK Stock Exchange <strong>and</strong> the UK<br />

accountancy pr<strong>of</strong>ession established the Committee<br />

on the Financial Aspects <strong>of</strong> <strong>Corporate</strong><br />

Governance with the brief to examine, <strong>and</strong><br />

make recommendations on the role <strong>of</strong> directors,<br />

executives <strong>and</strong> non-executives <strong>and</strong> auditors.<br />

Ten key recommendations were made<br />

<strong>and</strong> although widely regarded as ‘steps in the<br />

right direction’ these ‘changes’ in the rules<br />

<strong>and</strong> responsibilities <strong>of</strong> directors <strong>and</strong> auditors<br />

were non-statutory (Pike <strong>and</strong> Neale, 1993).<br />

This was 1992.<br />

The year 2002 witnessed major upheaval<br />

in the United States with the Enron <strong>and</strong> the<br />

WorldCom sc<strong>and</strong>als. Throughout the United<br />

States there was major concern in corporate<br />

<strong>and</strong> financial sectors during the early years <strong>of</strong><br />

the 1990’s as to the value <strong>of</strong> business information<br />

<strong>and</strong> the confidence people had in this<br />

information. A great deal was right with the<br />

current state <strong>of</strong> reporting in the United States,<br />

according to the latest report, The Jenkins<br />

Report (1994), commissioned by the<br />

American Institute <strong>of</strong> Certified Accountants<br />

(AICA), <strong>and</strong> this US report focused on particular<br />

areas open to criticism, <strong>and</strong> where feasible<br />

solutions could be developed <strong>and</strong><br />

implemented. In Europe, <strong>and</strong> the UK particularly,<br />

a similar report was commissioned by<br />

the Institute <strong>of</strong> Chartered Accountants <strong>of</strong><br />

Scotl<strong>and</strong>, ICAS, (1999). This Scottish report<br />

discussed the results <strong>of</strong> their investigation into<br />

the needs <strong>and</strong> requirements <strong>of</strong> expert users<br />

regarding corporate information in the United<br />

Kingdom (Westman <strong>and</strong> Beattie, 1999). By<br />

focussing on original empirical research work<br />

into current practices <strong>of</strong> business information<br />

users, including institutional investors, bank<br />

leaders <strong>and</strong> broker analysts, the ICAS Research<br />

Committee set out a blueprint for future<br />

reporting practices <strong>of</strong> linked companies<br />

(quoted enterprises). From the analysis <strong>of</strong> the<br />

decision making process, the ICAS Research<br />

Committee identified for attention the following<br />

(a) the cycle <strong>of</strong> communication, (b) the<br />

importance <strong>of</strong> maintaining confidence, (c) the<br />

ability <strong>of</strong> expert users to explore <strong>and</strong> sift data,<br />

(d) their selective use <strong>of</strong> key measures, <strong>and</strong> (e)<br />

the importance they attach to information<br />

about change (ICAS Research Committee,<br />

1999).<br />

Relevance <strong>of</strong> CorpCom in<br />

management<br />

This focuses on business reporting <strong>and</strong> clearly<br />

demonstrates the relevance to the management<br />

functions <strong>of</strong> corporate communication.<br />

Existing literature defines corporate communication<br />

in the context <strong>of</strong> listed (quoted) enterprises<br />

<strong>and</strong> places it as a senior management<br />

function, primarily with ultimate responsibility<br />

being accepted at CEO level (Oliver, Diets,<br />

Van Riel, Dolphin).<br />

© 2004 S<strong>and</strong>ra Oliver for editorial matter <strong>and</strong> selection;<br />

individual chapters, the contributors

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