Handbook of Corporate Communication and Public ... - Blogs Unpad
Handbook of Corporate Communication and Public ... - Blogs Unpad
Handbook of Corporate Communication and Public ... - Blogs Unpad
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expressed, especially in the United States,<br />
about the st<strong>and</strong>ards <strong>of</strong> corporate governance<br />
(Pike <strong>and</strong> Neale, 1993). Arguing that it is generally<br />
expected <strong>of</strong> directors <strong>of</strong> listed enterprises,<br />
in terms <strong>of</strong> UK company law, Pike <strong>and</strong><br />
Neale (1993) say that listed enterprise directors<br />
are obliged to act in the best interest <strong>of</strong><br />
shareholders <strong>and</strong> they point out that there<br />
have been many instances <strong>of</strong> listed enterprise<br />
boardroom behaviour that has been difficult<br />
to reconcile with this ideal, <strong>and</strong> they cite listed<br />
enterprise collapses (British <strong>and</strong> Commonwealth<br />
Holdings, Polly Peck, Maxwell <strong>Communication</strong>s<br />
Corporation) ‘<strong>of</strong>ten as a result <strong>of</strong><br />
excessive debt financing in order to finance ill<br />
advised takeovers <strong>and</strong> fraud’. Other st<strong>and</strong>ards<br />
issues <strong>of</strong> concern include listed enterprise<br />
direction remuneration (Pike <strong>and</strong> Neale,<br />
1993). In 1992 the UK Financial Reporting<br />
Council, the UK Stock Exchange <strong>and</strong> the UK<br />
accountancy pr<strong>of</strong>ession established the Committee<br />
on the Financial Aspects <strong>of</strong> <strong>Corporate</strong><br />
Governance with the brief to examine, <strong>and</strong><br />
make recommendations on the role <strong>of</strong> directors,<br />
executives <strong>and</strong> non-executives <strong>and</strong> auditors.<br />
Ten key recommendations were made<br />
<strong>and</strong> although widely regarded as ‘steps in the<br />
right direction’ these ‘changes’ in the rules<br />
<strong>and</strong> responsibilities <strong>of</strong> directors <strong>and</strong> auditors<br />
were non-statutory (Pike <strong>and</strong> Neale, 1993).<br />
This was 1992.<br />
The year 2002 witnessed major upheaval<br />
in the United States with the Enron <strong>and</strong> the<br />
WorldCom sc<strong>and</strong>als. Throughout the United<br />
States there was major concern in corporate<br />
<strong>and</strong> financial sectors during the early years <strong>of</strong><br />
the 1990’s as to the value <strong>of</strong> business information<br />
<strong>and</strong> the confidence people had in this<br />
information. A great deal was right with the<br />
current state <strong>of</strong> reporting in the United States,<br />
according to the latest report, The Jenkins<br />
Report (1994), commissioned by the<br />
American Institute <strong>of</strong> Certified Accountants<br />
(AICA), <strong>and</strong> this US report focused on particular<br />
areas open to criticism, <strong>and</strong> where feasible<br />
solutions could be developed <strong>and</strong><br />
implemented. In Europe, <strong>and</strong> the UK particularly,<br />
a similar report was commissioned by<br />
the Institute <strong>of</strong> Chartered Accountants <strong>of</strong><br />
Scotl<strong>and</strong>, ICAS, (1999). This Scottish report<br />
discussed the results <strong>of</strong> their investigation into<br />
the needs <strong>and</strong> requirements <strong>of</strong> expert users<br />
regarding corporate information in the United<br />
Kingdom (Westman <strong>and</strong> Beattie, 1999). By<br />
focussing on original empirical research work<br />
into current practices <strong>of</strong> business information<br />
users, including institutional investors, bank<br />
leaders <strong>and</strong> broker analysts, the ICAS Research<br />
Committee set out a blueprint for future<br />
reporting practices <strong>of</strong> linked companies<br />
(quoted enterprises). From the analysis <strong>of</strong> the<br />
decision making process, the ICAS Research<br />
Committee identified for attention the following<br />
(a) the cycle <strong>of</strong> communication, (b) the<br />
importance <strong>of</strong> maintaining confidence, (c) the<br />
ability <strong>of</strong> expert users to explore <strong>and</strong> sift data,<br />
(d) their selective use <strong>of</strong> key measures, <strong>and</strong> (e)<br />
the importance they attach to information<br />
about change (ICAS Research Committee,<br />
1999).<br />
Relevance <strong>of</strong> CorpCom in<br />
management<br />
This focuses on business reporting <strong>and</strong> clearly<br />
demonstrates the relevance to the management<br />
functions <strong>of</strong> corporate communication.<br />
Existing literature defines corporate communication<br />
in the context <strong>of</strong> listed (quoted) enterprises<br />
<strong>and</strong> places it as a senior management<br />
function, primarily with ultimate responsibility<br />
being accepted at CEO level (Oliver, Diets,<br />
Van Riel, Dolphin).<br />
© 2004 S<strong>and</strong>ra Oliver for editorial matter <strong>and</strong> selection;<br />
individual chapters, the contributors