Labrador - Aboriginal Human Resource Council
Labrador - Aboriginal Human Resource Council
Labrador - Aboriginal Human Resource Council
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Workforce<br />
Connex<br />
<strong>Labrador</strong> Workforce Connex...<br />
<strong>Labrador</strong> Forum: Building Strong<br />
Private Sector and <strong>Aboriginal</strong> Partnerships<br />
June 19, 2006<br />
Happy Valley-Goose Bay,<br />
<strong>Labrador</strong>
Acknowledgement<br />
The <strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of Canada (AHRDCC) would like<br />
to acknowledge and thank members of the <strong>Labrador</strong> regional planning committee who<br />
dedicated their time and talent to help make the <strong>Labrador</strong> Workforce Connex forum a<br />
successful event.<br />
<strong>Labrador</strong> Workforce Connex Planning Committee<br />
• Tanya Borden, Service Canada<br />
• Donna Swain, Service Canada<br />
• Lorraine Hinks, Service Canada<br />
• Agnes Rumbolt, Department of <strong>Human</strong> <strong>Resource</strong>s, Labour and Employment,<br />
Government of Newfoundland and <strong>Labrador</strong><br />
• Sheila Connors, Department of <strong>Human</strong> <strong>Resource</strong>s, Labour and Employment,<br />
Government of Newfoundland and <strong>Labrador</strong><br />
• Debbie Stone, <strong>Human</strong> <strong>Resource</strong>s and Skills Development<br />
• Dorothy Earle, Mushuau Innu First Nation<br />
• Martha Piwas, Mushuau Innu First Nation<br />
• Ken Donnelly, <strong>Human</strong> <strong>Resource</strong>s and Skills Development<br />
• Martha MacDonald, <strong>Labrador</strong> Institute of Northern Studies, Memorial University<br />
• Bob Simms, College of North Atlantic<br />
• Sheldon Baikie, Department of <strong>Aboriginal</strong> Affairs, Government of Newfoundland<br />
and <strong>Labrador</strong><br />
• Roberta Baikie, Nunatsiavut Government<br />
• Tim McNeill, Nunatsiavut Government
• Wendy Poole, Labour Métis Nation<br />
• Carter Russell, Labour Métis Nation<br />
• Tim Butler, Iron Ore Company of Canada<br />
• Patsy Ralph, Iron Ore Company of Canada<br />
• Tom Paddon, Voisey’s Bay Nickel Company<br />
Acknowledgment and thanks is also extended to Hilda Lyall, Inuit Elder for delivering the<br />
opening prayer for the commencement of the forum, and Chris Montague, (<strong>Labrador</strong> Métis Nation),<br />
Ben Ponniuk (Nunatsiavut Government) and Lorraine Hinks (Service Canada) for their opening remarks.<br />
The national Workforce Connex forum series is administered by the <strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong><br />
Development <strong>Council</strong> of Canada through funding provided by the Sector <strong>Council</strong> Program,<br />
<strong>Human</strong> <strong>Resource</strong>s and Social Development Canada.<br />
Published: August 2006
TABLE OF CONTENTS<br />
Acknowledgement<br />
President/CEO<br />
<strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of Canada ................................2<br />
Executive Summary .........................................................................................3<br />
Forward ..................................................................................................3<br />
Synopsis .................................................................................................3<br />
Forum Discussions ...........................................................................................5<br />
Part 1:Presentations ..................................................................................5<br />
Part 2:Panel .............................................................................................5<br />
Part 3:Demand Side ..................................................................................5<br />
Part 4:Supply Side ....................................................................................11<br />
Commitments .................................................................................................16<br />
Overview of the National Trades Strategy ..........................................................19<br />
Appendices<br />
Appendix 1:Forum Agenda ........................................................................20<br />
Appendix 2: Attendance ............................................................................21<br />
Appendix 3: Evaluation Summary ...............................................................25<br />
Appendix 4: Glossary of Terms ...................................................................28
Message CEO/President<br />
<strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of Canada<br />
KELLY LENDSAY<br />
August 2006<br />
Dear Workforce Connex participant,<br />
It is my pleasure to present the outcomes of the fourth forum in the national Workforce Connex series,<br />
which was held in Happy Valley-Goose Bay, <strong>Labrador</strong> on June 19, 2006.<br />
The concept behind Workforce Connex came to life when the Honourable Claudette Bradshaw, former<br />
Minister of State (<strong>Human</strong> <strong>Resource</strong>s Development), undertook a series of roundtables with stakeholders<br />
across the country in 2005. The principal purpose of the tour was to bring together <strong>Aboriginal</strong> <strong>Human</strong><br />
<strong>Resource</strong> Development Agreement holders (AHRDAs), private sector and other key stakeholders to<br />
discuss better collaborations in <strong>Aboriginal</strong> labour force development.<br />
Throughout this process the council emphasized the importance of collaboration, coordination and<br />
communication. It was also noted that to achieve results, the potential partners; government, the private<br />
sector, community groups and <strong>Aboriginal</strong> Peoples, have to be committed to implement sustainable<br />
partnership strategies.<br />
It is rewarding to know this vision came alive through active discussion among all participating stakeholder<br />
groups at the <strong>Labrador</strong> forum. Participants were engaged in discussion and motivated to break down<br />
barriers and find solutions to resolve the current training, recruitment and retention issues of<br />
<strong>Aboriginal</strong> Peoples.<br />
It is now critical for the <strong>Labrador</strong> Workforce Connex participants to continue dialogue and build strong and<br />
sustainable partnerships that will encourage and provide training and jobs for <strong>Aboriginal</strong> people in <strong>Labrador</strong>.<br />
The <strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of Canada (AHRDCC) will continue its work to<br />
facilitate discussion among trades and apprenticeship stakeholders to help build a skilled <strong>Aboriginal</strong><br />
workforce that feeds the growing need of Canada’s <strong>Aboriginal</strong> Peoples and economy.<br />
We would like to thank you, the participant, for your involvement in Workforce Connex <strong>Labrador</strong>. The<br />
council looks forward to your continued involvement and added value in this multi-dimensional partnership<br />
initiative. Your role is critical!<br />
Sincerely,<br />
Kelly Lendsay<br />
President/CEO<br />
<strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of Canada<br />
2
Executive Summary<br />
Foreword<br />
This report is a summary of findings from the<br />
<strong>Labrador</strong> Workforce Connex forum held in<br />
Happy Valley-Goose Bay, <strong>Labrador</strong> on June<br />
19, 2006. The results outlined in this report are<br />
representative of the <strong>Labrador</strong> participants and<br />
have not been altered or analyzed in any way.<br />
This summary is focused on the input<br />
participants shared during interactive roundtable<br />
and plenary discussions. The results, feedback,<br />
and viewpoints will serve as a starting point<br />
for the development of new private sector/<br />
<strong>Aboriginal</strong> employment centre partnerships and<br />
the development of go-forward action plans in<br />
the <strong>Labrador</strong> region.<br />
The AS SAID reports from across the country<br />
will be analyzed for trends that will be captured<br />
in a comprehensive and integrated national<br />
report that will be used to shape initiatives in<br />
the <strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development<br />
<strong>Council</strong> of Canada’s (AHRDCC) national<br />
<strong>Aboriginal</strong> trades and apprenticeship strategy.<br />
Synopsis<br />
Workforce Connex is a national forum series<br />
that has been designed to increase <strong>Aboriginal</strong><br />
participation in targeted trades employment<br />
and apprenticeship programs. The intent is for<br />
the forums to create, strengthen and leverage<br />
regional partnerships and collaborative<br />
networks that offer resolve to <strong>Aboriginal</strong><br />
employment training, recruitment and<br />
retention issues.<br />
On June 19, 2006, a group of committed<br />
stakeholders representing private sector<br />
employers, <strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong><br />
Development Agreement holders (AHRDAs),<br />
government and educators convened at the<br />
<strong>Labrador</strong> Workforce Connex Forum in Happy<br />
Valley-Goose Bay, <strong>Labrador</strong> to discuss ideas<br />
and commitments that will increase <strong>Aboriginal</strong><br />
participation in trades and apprenticeship in the<br />
<strong>Labrador</strong> region.<br />
The discussion occurred in five stages:<br />
Part 1: Presentations: Presentations on the<br />
current <strong>Labrador</strong> labour market were<br />
delivered to provide the participants<br />
with context for discussions.<br />
3
Part 2: Panel: A panel of private sector<br />
company representatives delivered<br />
information and answered questions on<br />
the demand side of labour.<br />
Part 3: Demand Side: Discussion helped the<br />
AHRDA community better understand<br />
the various employment trends and<br />
challenges for business and industry<br />
in <strong>Labrador</strong>.<br />
Part 4: Supply Side: Discussion helped<br />
employers understand the foundation,<br />
role and employment challenges of the<br />
AHRDAs, other <strong>Aboriginal</strong> employment<br />
agencies and their clients in <strong>Labrador</strong>.<br />
Part 5: Go Forward Commitments:<br />
Participants built a list of commitments<br />
to ensure the value of the forum<br />
would extend into actions and<br />
long-term partnerships.<br />
Through the facilitation of local professionals,<br />
participants were able to increase mutual<br />
understanding about the challenges and<br />
the successes that have led to increased<br />
<strong>Aboriginal</strong> participation in the <strong>Labrador</strong> labour<br />
market. There was a consensus that increased<br />
momentum is required to drive the connections<br />
between the supply side (AHRDAs and<br />
<strong>Aboriginal</strong> organizations) and the demand<br />
side (employers).<br />
It was recognized that the forum was a<br />
beginning; an opportunity to actively and<br />
consciously move the <strong>Aboriginal</strong> employment<br />
agenda forward in <strong>Labrador</strong>. As a starting<br />
point, 48 commitments were made, which are<br />
later outlined in this report. (see page16)<br />
The work done in <strong>Labrador</strong> will be integrated<br />
into a report that will be used to shape<br />
initiatives in AHRDCC’s national <strong>Aboriginal</strong><br />
trades and apprenticeship strategy.<br />
4
The Discussion<br />
Participants engaged in discussion on how to<br />
increase <strong>Aboriginal</strong> participation in overall<br />
employment, with a focus on trades and<br />
apprenticeship in the <strong>Labrador</strong> region.<br />
The dialogue and deliberations at the session<br />
are contained below.<br />
PART 1:<br />
PRESENTATIONS<br />
A number of presentations were made to provide<br />
the participants with context for their discussions.<br />
The presentations included:<br />
• <strong>Labrador</strong> Market Overview, Rex Goudie,<br />
Atlantic Canada Opportunities Agency<br />
(ACOA)<br />
• Statistical Overview of the <strong>Labrador</strong> Labour<br />
Market, Pam Toope, Department of <strong>Human</strong><br />
<strong>Resource</strong>s, Labour and Employment (HRLE).<br />
PART 2:<br />
PANEL<br />
over the past three-years and sees this<br />
partnership continuing in the future.<br />
• Catherine Taplin, Iron Ore Company of<br />
Canada (IOCC). Iron Ore has 1,600<br />
employees and two-thirds of staff will be<br />
retiring over the next five years. For Iron<br />
Ore, retention and recruitment has been,<br />
and will continue to be, a challenge.<br />
• Ameila Moss, Servco 198. Servco 198 has<br />
350–360 employees working in a unionized<br />
environment. The company’s main issues are<br />
recruitment and retention. Within five years,<br />
one-third of their workforce will retire.<br />
• David Hollett, HL O’Connell. The<br />
construction company employs a number<br />
of <strong>Aboriginal</strong> people and their experience<br />
in <strong>Labrador</strong> has been very positive. More<br />
has to be done to promote the trades as a<br />
career. The Joint Employment and Training<br />
Initiative is a good program since it<br />
has produced a number of skilled<br />
<strong>Aboriginal</strong> workers.<br />
PART 3:<br />
DEMAND SIDE<br />
A panel of private sector company representatives<br />
presented a short synopsis of their demand side<br />
issues and answered questions from the plenary.<br />
Following is a list of panelists and a short synopsis<br />
of their presentation:<br />
• Tom Paddon, Voisey’s Bay Nickel Company<br />
Ltd (VBNC). Over the next 10 years there<br />
will be 80,000 vacancies in the mining<br />
sector. Voisey’s Bay values the benefit<br />
of linking with <strong>Aboriginal</strong> people. The<br />
company has built a very productive<br />
relationship with <strong>Aboriginal</strong> Peoples<br />
Purpose<br />
This was a general discussion on the demand side<br />
(employer) of the employment equation. Business<br />
was setup as advisors to help AHRDAs increase<br />
their understanding of the demand side.<br />
The following is a very brief summary of highlights<br />
that outline concerns and issues that were taken<br />
from the various reports and conversations about<br />
the demand side of the labour market equation:<br />
5
• Business needs labour market information.<br />
• Employers need to go directly into<br />
<strong>Aboriginal</strong> communities and let them know<br />
what jobs are available.<br />
• Need better joint planning for both the<br />
demand and supply of labour.<br />
• Need for long-term sustainable employment;<br />
entry-level compensation isn’t enough.<br />
• Need to connect training with the jobs that<br />
are available now and in the future.<br />
• Need different strategies for skilled trained<br />
workers as opposed to untrained workers.<br />
• Source locally: Conduct cross-cultural<br />
awareness training in communities where<br />
companies recruit.<br />
• The high number of retirements is adding<br />
increased pressure to expand.<br />
• Available, affordable housing is sometimes<br />
an issue.<br />
• Expose youth to the apprenticeship system.<br />
• Recruitment should begin at the high<br />
school level.<br />
• Better linkages should take place between<br />
the education system and employers.<br />
• Involve people in community (i.e.,<br />
elders, council).<br />
• There is a lack of connections<br />
with employers.<br />
• Mobility of workers is required; sometimes<br />
this is an issue for some <strong>Aboriginal</strong> people.<br />
People with an established life can’t leave<br />
their jobs and homes to spend threeyears<br />
working for a degree. They need to<br />
achieve this through on-the-job training. This<br />
could be done if employers could provide<br />
accommodations and helicopter time.<br />
• Need websites for job seekers.<br />
• AHRDAs lack the capacity to update<br />
databanks of job seekers.<br />
• We need a <strong>Labrador</strong>-wide databank.<br />
• Some candidates lack experience.<br />
• There is a shortage of journey-persons in<br />
the area.<br />
• Employers should be offering work for all<br />
trades terms to job seekers.<br />
• There are housing issues at Voisey’s Bay.<br />
• Adult basic education is an issue.<br />
• Need to upgrade current employees for<br />
the future.<br />
• High labour costs due to a number of<br />
short-term jobs at high wages.<br />
• Need long-term training linked to careers.<br />
• Language is a challenge.<br />
Participants were separated into groups and were<br />
asked to respond to a number of questions. The<br />
following is a summary of the responses from the<br />
various groups:<br />
Barriers to Recruitment and Retention<br />
What challenges and frustrations do companies<br />
face with regard to the recruitment and retention<br />
of an <strong>Aboriginal</strong> workforce<br />
• Need trained/skilled employed people.<br />
6
• AHRDAs need to know how to match jobs<br />
with education required.<br />
• Need to improve on-the-job education<br />
and training.<br />
• More information sharing among<br />
employers and job seekers is needed (i.e.,<br />
website databank).<br />
• Better links between educators<br />
and employers.<br />
• Short-term versus careers (apprenticeship).<br />
• The opportunities currently available to<br />
workers include:<br />
– environmental technicians, scientists,<br />
engineers<br />
– skilled trades with Iron Ore -- such<br />
as truck drivers, operators, welders,<br />
apprenticeship<br />
– architectural field assistants, labourers,<br />
environment monitoring, trades (i.e.<br />
carpentry, plumbing, heavy equipment).<br />
• There is still a demand for unskilled workers,<br />
who in fact are very skilled in certain kinds<br />
of knowledge. For example, prospecting<br />
is a skill that is quite easy for people who<br />
are already familiar with being on the<br />
land. Many people could do this with basic<br />
training. <strong>Aboriginal</strong> people can advance<br />
with experience. This is true in Manaskuat’s<br />
experience. However, it’s hard to convince<br />
a client that these people have the<br />
knowledge that will lead them to become<br />
environmental technicians. All proposals<br />
written with a training component for field<br />
technicians have been turned down.<br />
• It is hard to find opportunities for<br />
job shadowing.<br />
• A comment was made that the $25 million<br />
investment into Voisey’s Bay went to wage<br />
subsidies rather than training. People who<br />
had taken the heavy equipment course then<br />
went to Voisey’s Bay and had the same<br />
training again.<br />
• More coordination is needed with the<br />
AHRDAs. It was expressed that there should<br />
have been more communication about<br />
this meeting and more senior people from<br />
businesses should be in attendance.<br />
• Meeting with communities, including people<br />
and organizations. The companies need to<br />
talk with the people who live in the area.<br />
They need to be socially responsibly. For<br />
example, they will save in the long run by<br />
buying supplies locally.<br />
• Retention: There is a need to develop skills<br />
locally and create meaningful employment<br />
for people because it’s the local people who<br />
will want to stay and work.<br />
• Language barriers exist; interpreters are<br />
needed for Innu during courses such as<br />
prospecting, as in this course there may not<br />
be a full understanding of the terminology<br />
used. There is no Innueimun dictionary<br />
available, which is important, especially<br />
during health and safety courses where<br />
there is a need for everyone to understand<br />
what is being said. It was suggested that<br />
training take place in Sheshatshui instead<br />
of in Happy Valley-Goose Bay so that<br />
people could walk to the sessions and have<br />
translators present.<br />
• Entrepreneurship is something of a foreign<br />
concept for Innu. People need to respect<br />
and understand Innu culture. There is crosscultural<br />
awareness presentations delivered<br />
for some groups. Employers/supervisors<br />
need to know about the Innu community and<br />
the people they will be visiting. The Innu<br />
need to be aware of non-<strong>Aboriginal</strong> culture.<br />
At the Diavik mine there is an advisory<br />
group of elders who can help. It is important<br />
to involve people in the community.<br />
7
Minaskut Limited partnership representative<br />
pointed out that the company has an Innu<br />
manager who communicates with the Innu<br />
technicians. Recruitment and retention would<br />
be improved with cultural understanding.<br />
• The Innu do not want special treatment, they<br />
want to have their worldview respected.<br />
• Impact Benefits Agreements (IBAs) are<br />
followed every day at Voisey’s Bay. Entry<br />
level jobs are filled from resumes on hand<br />
and people advance.<br />
• Although there are federal and provincial<br />
job programs that the companies could gain<br />
access to, the time required to access this<br />
benefit takes so long that many companies<br />
prefer to pay for the training themselves.<br />
When commitments are made to hire local<br />
people these commitments are negotiated<br />
as part of terms to employment instead of or<br />
employment. People need meaningful and<br />
satisfying work.<br />
• It makes good business sense to hire local<br />
people but you can’t legislate this<br />
to happen.<br />
• On-the-job training is a key component<br />
to retention.<br />
• Need help to provide on-the-job training<br />
specific to situation. Retention success will<br />
improve if on-the-job training is geared to<br />
the particular job or set of skills.<br />
• More coordination between AHRDAs,<br />
business and communities.<br />
• Involve people in community (i.e.,<br />
elders, council).<br />
• Train in the community.<br />
• The way information is communicated (the<br />
language used) and having respect for the<br />
culture is very important when it comes<br />
to the recruitment and retention of<br />
<strong>Aboriginal</strong> Peoples.<br />
• AHRDAs do no know about specific<br />
job vacancies.<br />
• Need different sponsorship and criteria<br />
for training.<br />
• Businesses need to focus on <strong>Aboriginal</strong><br />
representation to help with <strong>Aboriginal</strong><br />
clients (overcome cultural barriers):<br />
– build partnerships<br />
– initiate contact.<br />
• <strong>Aboriginal</strong> communities and AHRDA<br />
partners need to take a more active role in<br />
planning for the future (i.e., Voisey Bay).<br />
• Look at solutions for lower education levels<br />
(secondary school system not sensitive<br />
to issue).<br />
• Mobile education (post-secondary in<br />
communities) module based. Example: crane<br />
operator (10 mile bay), driller,<br />
office administrator, heavy equipment<br />
operator, carpentry.<br />
• Current labour market information (getting<br />
it to client base). Readiness to go into<br />
post-secondary in a timely manner.<br />
• Career guidance (secondary).<br />
• Literacy programs in the workplace.<br />
• Hold meetings within the various<br />
communities and talk to the people.<br />
8
• Improve AHRDA planning process,<br />
including flexibility.<br />
• Planning process, include all stakeholders<br />
involved and encourage someone to take<br />
the lead.<br />
• Lack of accessible labour market<br />
information:<br />
– client<br />
– support agencies.<br />
• Lack of initiative of private sector to meet/<br />
come to the <strong>Aboriginal</strong> community to discuss<br />
labour market information.<br />
• Lack of awareness about the unique needs<br />
of the <strong>Aboriginal</strong> workforce.<br />
• Lack of joint planning process for human<br />
resource development.<br />
• Construction side – skilled trades people.<br />
• Mining – larger size equipment.<br />
• Opportunities:<br />
– skilled trades people<br />
– supervisors: professionals, engineers<br />
– mining, electrical<br />
– retirement issues<br />
– expansion.<br />
• How to prepare to fill vacancies when<br />
two-thirds of the workforce retires.<br />
• Running own supervisor training, have<br />
a workforce plan in place, 100<br />
plus vacancies.<br />
• Retention issues: there is competition of<br />
wages with the west (i.e., Alberta).<br />
• <strong>Aboriginal</strong> numbers in Iron Ore are<br />
low. Need a more diverse workforce.<br />
Suggestion: clients find it hard to<br />
contact Iron Ore; perhaps increase<br />
human resource personnel.<br />
• Construction sector:<br />
– seasonal<br />
– this years’ season is 50 per cent longer<br />
than prior years<br />
– factor: securing tires for big equipment<br />
impacts duration of season.<br />
• Training – if pre-trained, employees are<br />
more attractive.<br />
• Preservation of equipment passed to<br />
potential employees – if they have<br />
simulation training – helps<br />
(portable training).<br />
• Need technical solutions for lower<br />
level skills.<br />
• The high-tech simulator in Lab West is<br />
currently underutilized.<br />
• We are at a point where <strong>Aboriginal</strong><br />
groups and organizations are building<br />
partnerships/relationships on their own<br />
without being mandated.<br />
• Need improved coordination between<br />
business and <strong>Aboriginal</strong> groups to recruit<br />
and make it more attractive for<br />
potential employees.<br />
• Expose youth to careers and the way of life<br />
associated with the jobs early. Example:<br />
Iron Ore visits schools to talk about<br />
career opportunities.<br />
• AHRDAs need to target careers where<br />
employees are in high demand.<br />
9
• Provide shop classes for high school<br />
students.<br />
• Do we have the right apprenticeship<br />
program for the time<br />
• AHRDAs train people but they don’t<br />
get hired due to lack of experience.<br />
Suggestion: need a subsidy program<br />
for incentive to hire.<br />
• Employers want journeypersons or<br />
experienced workers.<br />
• Build the experience into the<br />
training program.<br />
• Mentorship is very important and it<br />
works well.<br />
• Entry level wages are a deterrent.<br />
• Funding agencies have programs to assist<br />
with work experience – connect with<br />
agencies.<br />
• Union relations are necessary.<br />
Overcoming Barriers<br />
What could be done differently to overcome<br />
these barriers<br />
• Customized training designed for client. This<br />
is being done at:<br />
– mining mineral processing (Lab West)<br />
– northern communities, health, (LIP)<br />
– Department of <strong>Human</strong> <strong>Resource</strong>s, Labour<br />
and Employment (HRLE) helps provide<br />
clients with support they need while<br />
in training.<br />
• Recognize skill levels and approach<br />
employers regardless of employee’s<br />
skills; may be able to work with potential<br />
employees.<br />
• Employers will work with employees to move<br />
into jobs at a lower level and advance<br />
if desirable.<br />
• Employers want AHRDAs to meet to discuss<br />
ways to increase <strong>Aboriginal</strong> employment in<br />
the area.<br />
• <strong>Aboriginal</strong>/private sector engagement is<br />
young for many employers. Be patient<br />
and persistent.<br />
• Joint planning process with lead champions<br />
to bring players together.<br />
• Work with individuals and their current<br />
skill levels.<br />
• Build on current skills such as :<br />
– leadership development by the Iron Ore<br />
and the College of North Atlantic<br />
– Welding by Iron Ore and the College of<br />
North Atlantic.<br />
• Provide training as needed.<br />
10
PART 4:<br />
SUPPLY SIDE<br />
Purpose<br />
Generate discussion from the supply side<br />
(<strong>Aboriginal</strong> community) about the labour market<br />
equation. AHRDAs are setup as advisors to<br />
business to help increase their understanding of<br />
the supply side.<br />
Prior to holding the conversation on the supply<br />
side, three presentations were made. The<br />
presentations and a synopsis of each are as<br />
follows:<br />
• Clarence Davis, Innu Nation. Presentation on<br />
the AHRDAs for all three <strong>Labrador</strong> <strong>Aboriginal</strong><br />
groups. The mandate, programs and services<br />
that AHRDAs adhere to and deliver was<br />
presented with some of their contact information<br />
and examples of projects.<br />
• Rodney Roberts, Industrial Training Section,<br />
Department of Education. Presentation<br />
on apprenticeship and certification in<br />
Newfoundland and <strong>Labrador</strong>. Information<br />
was presented on “what is apprenticeship,<br />
who is an apprentice and how to become an<br />
apprentice More information is available<br />
on the Apprenticeship Employment Gateway<br />
website at www.gov.nl.ca/app/employment or<br />
contact the nearest industrial training office @<br />
709.896.6348, Happy Valley-Goose Bay.<br />
• Colin Forward, College of North Atlantic.<br />
Presentation on the college system in <strong>Labrador</strong><br />
and mentioned that a “white paper” has been<br />
released that gives trades training a very high<br />
priority. In the recent provincial budget there<br />
was funds established for trades training.<br />
The following is a very brief summary of highlights<br />
that outline concerns and issues taken from various<br />
reports and conversations presented on the supply<br />
side of labour market equation:<br />
• Need knowledge of jobs – what jobs, where<br />
are they, how many employees are needed<br />
and how to apply for them.<br />
• Need commitment from employers to<br />
work together.<br />
• Definition is needed on what is meant<br />
by “qualified”.<br />
• Find time to hold sessions to<br />
build relationships.<br />
• Cultural training has to be two-way.<br />
• There is a need for childcare facilities.<br />
• Expect that there will be failures and do not<br />
let this jeopardize relationships.<br />
• Need a job database as well as an<br />
inventory of skilled labour.<br />
• Need to ensure there is<br />
adequate transportation.<br />
• There is a need for good quality,<br />
meaningful employment.<br />
• Companies have to take into consideration<br />
that <strong>Aboriginal</strong> Peoples are quiet people,<br />
which cause difficulties during the interview<br />
process.<br />
• AHRDAs should be able to do<br />
year-round training.<br />
• Need to know how and whom to contact in<br />
the AHRDAs and <strong>Aboriginal</strong> communities.<br />
• Language can sometimes be a barrier.<br />
• If there is shift-work, pair <strong>Aboriginal</strong><br />
people together.<br />
• Employers have to know what rules and<br />
regulations AHRDAs need to follow.<br />
11
Participants were separated into groups and were<br />
asked to respond to a number of questions. The<br />
following is a summary of the responses from the<br />
various groups:<br />
Barriers to Employment<br />
What barriers exist for <strong>Aboriginal</strong> people wanting<br />
to secure employment with the private sector<br />
• AHRDAs have good employees who<br />
are trained.<br />
• AHRDAs don’t know what<br />
opportunities exist.<br />
• Commitment from employers to work<br />
together is hard to get.<br />
• Voisey’s Bay model is working well. Impact<br />
Benefits Agreement (IBA) helped/forced this<br />
but it is gradually turning into the way to<br />
do business.<br />
• Training may not be exactly suitable<br />
to employers.<br />
• Employers do not know what skills are<br />
out there.<br />
• Supply Side: There are other issues (i.e.,<br />
union, housing, discrimination).<br />
• Need to establish relationships between<br />
<strong>Aboriginal</strong> groups and business.<br />
• Set aside time and resources for<br />
relationship building.<br />
• Relationships must be open and transparent.<br />
• Need to overcome stereotyping.<br />
• Provide cultural awareness training –<br />
both ways.<br />
• Build respect for <strong>Aboriginal</strong> Peoples/<br />
communities/culture.<br />
• Allow for failures as well as successes.<br />
• <strong>Aboriginal</strong> women are an untapped labour<br />
source:<br />
– Inuit have done well with Voisey’s Bay<br />
– separate workshops for women<br />
– need summit for women<br />
– women take more care.<br />
• Elements of a meaningful partnership<br />
– build trust, honesty<br />
– commitments from both sides<br />
– strategies, objectives<br />
– clear role and responsible solutions.<br />
– transparency (open)<br />
– understand goals, objectives and<br />
expectations of each other<br />
– regular commitment to meet<br />
(monthly/quarterly)<br />
– build the relationship<br />
– first there will be successes and failures<br />
– arms-length cultural representative<br />
– AHRDAs: train in the winter, work in<br />
summer, need better system to get<br />
access for business<br />
– reduce red tape<br />
– tie success of partnership to success<br />
of project<br />
– connectivity between training and job<br />
– partner with industry – why aren’t<br />
AHRDAs loading up industry with<br />
apprentices<br />
– Basic communication – talk to<br />
each other.<br />
12
• Voisey’s Bay representative mentioned that<br />
people need to keep their resume up-to-date.<br />
Skills training in this area may be needed<br />
so that information on potential employees<br />
is quickly available. The employer needs<br />
to know what specific pieces of equipment<br />
the employee can operate, how many hours<br />
have been logged on it, etc.<br />
• The Voisey’s Bay project started people in<br />
the unskilled workforce. There are good<br />
levels of employment but feel that many of<br />
the employees were doing cleaning, etc. It<br />
takes time to be a good employee, whatever<br />
the job may be.<br />
• To bid for a job you need to have a<br />
skilled labour force available. And to be<br />
competitive, you need to have an <strong>Aboriginal</strong><br />
skilled workforce. At Voisey’s Bay there is a<br />
requirement for 33 per cent of the workforce<br />
to be skilled <strong>Aboriginal</strong>s in order to meet<br />
federal guidelines for <strong>Aboriginal</strong> businesses.<br />
If you can’t train people on the job, how are<br />
you to develop this workforce<br />
• There is a lack of coordination among<br />
agencies. For example, more than one<br />
group is offering prospecting training.<br />
• Recruitment and retention issues: training is<br />
meaningful employment and will increase<br />
retention. Young people want more than<br />
labour jobs. Voisey’s Bay takes employees<br />
to the job site to see how they function in<br />
that setting before candidates are chosen.<br />
The lifestyle challenges of working on such<br />
a job site can be hard on families. Example:<br />
an Australian lecturer spoke of a mining<br />
project where families were flown in and<br />
included in job site activities to decrease<br />
tension in families caused by the absence<br />
of a parent.<br />
• AHRDA funding should be available all year<br />
long. AHRDAs could train people in winter<br />
but sometimes there is no money left for<br />
training until spring, when work begins.<br />
• There is too much red tape. Service Canada<br />
needs to be more flexible.<br />
• The question was asked as to whether there<br />
was one point of contact for all <strong>Labrador</strong><br />
AHRDAs; in fact they are all separate.<br />
The AHRDAs could help significantly with<br />
training in the off-season.<br />
• The two-weeks in/two-weeks out model is<br />
good for families on the coast because they<br />
need to hunt wild meat and cut wood as a<br />
part of their traditional life, and because<br />
food and fuel are so expensive on the coast.<br />
This model is also good because people<br />
are simply unwilling to leave for such long<br />
periods of time. Companies must adjust<br />
to the lifestyle situation. Some people are<br />
accustomed to seasonal work and find it<br />
hard to adjust to working all year.<br />
• Wage subsidy programs work for<br />
some people.<br />
• New employees are not as productive;<br />
employers need to expect them to take time.<br />
Job training funding would be good in these<br />
situations because companies would not<br />
lose out when inexperienced employees are<br />
less productive.<br />
• Lack of communication, coordination and<br />
attention between all organizations.<br />
• Need to have up-to-date and very specific<br />
information, especially on database.<br />
• Need to be able to train on the job as part<br />
of the contract.<br />
• Need company profiles (there is a lack of<br />
awareness in <strong>Aboriginal</strong> communities).<br />
• Need more effort to recruit.<br />
• Geography (<strong>Labrador</strong>) travel budget<br />
is limited.<br />
• Balance for skilled workforce vs.<br />
representation from <strong>Aboriginal</strong> group.<br />
13
• Provide financial planning at the<br />
“personal level”.<br />
• Consult with appropriate<br />
community members.<br />
• Release employees for training at the<br />
right time.<br />
• Some <strong>Aboriginal</strong> clients are on income<br />
support (security).<br />
• Should be a common database of potential<br />
employees/jobs.<br />
• There is a shortage of housing.<br />
• Need childcare.<br />
• Work takes people away from personal<br />
homes/lifestyles.<br />
• Many <strong>Aboriginal</strong> people are used to<br />
seasonal work. Full-time employment, while<br />
desirable, involves a lifestyle change.<br />
• Are people with disabilities<br />
being represented<br />
• Need money to put to action.<br />
• AHRDAs do not have a full understanding<br />
of the work for them to be effective<br />
recruitment partners.<br />
• An entrant testing is a barrier because they<br />
are not passing the tests.<br />
• Competency Assessment Test (CAT) is a tool<br />
that is desirable and in some cases is<br />
being used.<br />
• Need to recognize prior learning.<br />
• If a barrier is identified, clients are sent to<br />
adult basic education (ABE).<br />
• There is a test to get into ABE – many are<br />
not successful in passing this test.<br />
• Adults in ABE have family responsibilities<br />
too long to complete ABE<br />
• ABE is eating a large percentage of AHRDA<br />
budget vs. skills development and<br />
targeted wages.<br />
• Full-time adult literacy educator hired at<br />
Voisey’s Bay.<br />
• Looking to deliver ABE on-site in<br />
Voisey’s Bay.<br />
• Short-term skill training being provided (i.e.,<br />
math - used for stair framing).<br />
• Don’t focus all efforts on construction work<br />
as it is nomadic.<br />
• Take advantage of long-term jobs.<br />
• Retention - keep employees in<br />
the organization.<br />
• Provide incentives as part of compensation<br />
– 24 per cent of wages additional bonus.<br />
• Employment opportunities:<br />
– mining/processing: running camp<br />
(electricians, plumbers)<br />
– marine transportation sector has many<br />
employment opportunities both regional<br />
and worldwide - deckhand (entry<br />
level), ship officers, deck officers, and<br />
engineering officers;<br />
o<br />
o<br />
o<br />
deckhand training 80 per cent<br />
employment for successful<br />
participants<br />
four months in the classroom/<br />
three-months on the job<br />
Grade 7 requirement.<br />
• Easier to recruit at entry level<br />
(labourer position).<br />
• Employers want flexibility/multi-skills.<br />
• Employers pay for knowledge –<br />
progression plan.<br />
• Employers promote from within.<br />
14
• Business requires two things:<br />
– Help us ensure that people who<br />
take training are realistic about job<br />
requirements (i.e., 12-hour days, seven<br />
days/week, and two weeks on/off);<br />
o<br />
o<br />
o<br />
o<br />
AHRDAs get involved in jobreadiness<br />
training period through<br />
sensitization of clients in community<br />
and on-site through funding<br />
ABE on-site<br />
Run day camp<br />
Registered nurses help to address<br />
diabetes by encouraging people to<br />
eat at least three meals a day as<br />
workers can’t control blood sugar if<br />
they don’t eat properly, especially<br />
at camp.<br />
– Apprenticeships and skilled trades;<br />
o<br />
Problem: can get training but<br />
cannot get experience. Ask AHRDA<br />
to pay one-year wages.<br />
• Companies will invent their own<br />
training programs.<br />
• Deliver training in home communities.<br />
• Provide exposure to candidates to actual<br />
job conditions.<br />
• Realistic expectations in terms of outcomes.<br />
• Don’t base success on 100 per cent<br />
successful completion.<br />
• More accurate labour market requirements<br />
from business.<br />
• Some <strong>Aboriginal</strong> clients lack of selfconfidence.<br />
• Clients have family obligations.<br />
• <strong>Aboriginal</strong> Peoples have a different value<br />
system. There are culture differences.<br />
Employers should be aware of <strong>Aboriginal</strong><br />
value systems (hierarchical vs. community).<br />
• Language barriers.<br />
• Employers should use the AHRDAs.<br />
However, so many different points of<br />
contact: band councils, community<br />
economic development officers,<br />
employment counsellors.<br />
• Who is the one person with the AHRDAs to<br />
talk to about all programs<br />
• Business doesn’t want to talk for too long,<br />
very busy, want results/answers “today or<br />
this week”.<br />
• Time constraints – AHRDAs have work plans<br />
and slower turn-around time while business<br />
acts “fast”.<br />
• Torngait Service Inc. sent 12 Inuit people to<br />
Ontario for driller helper/assistant training.<br />
There is a high probability of a job at the<br />
end of training.<br />
• Cultural clashes – language issues, Innu<br />
speakers, Innu music.<br />
• Balance – during turn-around, if 20 Innu<br />
leave, do 20 Innu arrive<br />
• Challenge: non-<strong>Aboriginal</strong> people require<br />
cultural sensitivity training. Training should<br />
be ongoing, fresh and relevant.<br />
• Lack of resources (people) delivering cultural<br />
sensitivity training.<br />
• This is a big adjustment for <strong>Aboriginal</strong> and<br />
non-<strong>Aboriginal</strong> alike.<br />
• Distinguish between discrimination,<br />
frustration and insensitivity.<br />
15
• Treat everyone the same, hears the same<br />
information and this information is passed<br />
on so you have to make sure that the<br />
message is converted properly and it can’t<br />
be left to interpretation as it could<br />
cause problems.<br />
• Business should not make assumptions (i.e.,<br />
bereavement leave).<br />
• Need a zero tolerance policy for racism,<br />
sexual harassment, etc.<br />
• One-Two, next steps:<br />
– AHRDAs can provide wage subsidies to<br />
business to hire <strong>Aboriginal</strong> clients (52<br />
weeks maximum plus education).<br />
– put AHRDA rule book on the side – think<br />
outside of the box.<br />
– AHRDAs help business with development<br />
of cultural sensitization training.<br />
Overcoming Barriers<br />
What could be done differently to overcome these<br />
barriers What advice do the AHRDAs have<br />
for business<br />
• More flexibility to meet the needs<br />
of business.<br />
• More cross-cultural training.<br />
• More focus on work experience for<br />
same – on-the-job training.<br />
• Job training funding for businesses (i.e.,<br />
excel training for specific job).<br />
• Give them meaningful employment/<br />
compensation.<br />
• Two weeks on/two-weeks off schedule – it<br />
takes time to adjust to the lifestyle.<br />
• All levels within a company need to be<br />
respectful of culture and language.<br />
• Provide pre-apprenticeship training at high<br />
school level.<br />
• Rotational work schedule.<br />
• Target younger people.<br />
• More job sharing, collective efforts, 48 jobs<br />
done by Grade 5.<br />
• Improve the quality of education.<br />
• Increase number of high school graduates.<br />
• Interview skills;<br />
– cross cultural awareness<br />
– (i.e., quiet and shy).<br />
• During turnaround, ensure that there is more<br />
than two Innu left.<br />
• The point was made that some skilled<br />
people don’t come across well in interviews<br />
because they are shy or because it is not<br />
culturally appropriate to play up your own<br />
abilities. Interview training would be useful<br />
for these people.<br />
COMMITMENTS<br />
The following go-forward commitments were made<br />
at the session:<br />
• Iron Ore will travel to communities and<br />
conduct job opportunity workshops.<br />
• Silver Spruce <strong>Resource</strong>s will meet with<br />
Nunatsiavut Government – about possible<br />
employment-mineral exploration.<br />
• Innu-Sheshatshui will promote career<br />
information centre.<br />
• Mining information kits will be sent out to<br />
groups shortly on best practices in mining.<br />
• <strong>Labrador</strong> Friendship Centre will meet with<br />
AHRDAs to fill a vacancy.<br />
• Voisey’s Bay will meet with AHRDAs over<br />
the next couple of months.<br />
16
• Subject to privacy legislation, Voisey’s Bay<br />
is prepared to turn over their <strong>Labrador</strong> skills<br />
inventory to someone.<br />
• Voisey’s Bay <strong>Aboriginal</strong> employment<br />
coordinators will meet with<br />
AHRDA representatives.<br />
• Canadian Paraplegic Association will meet<br />
with AHRDAs over the next few months<br />
– people with disabilities.<br />
• <strong>Labrador</strong> Institute will share information on<br />
job opportunities.<br />
• <strong>Human</strong> <strong>Resource</strong>s, Labour and Employment<br />
teleconference, career development<br />
practitioners will follow-up on all. What’s<br />
needed then (gaps to help <strong>Aboriginal</strong> clients<br />
seeking employment opportunities) Resume<br />
up-to-date.<br />
• Service Canada will hold a workshop for<br />
career development practitioners.<br />
• Iron Ore commits to make contact with all<br />
<strong>Aboriginal</strong> groups.<br />
• Nunatsiavut commits to making contact with<br />
the private sector.<br />
• Sheshatshi Innu First Nation – contact<br />
information brochure will be updated<br />
and made available to<br />
employers/organizations.<br />
• Use email to network/share information.<br />
• Create <strong>Labrador</strong> database – need full-time<br />
person to maintain a job bank. Integrate<br />
college system into database; postgraduates<br />
list.<br />
• Invite companies directly to <strong>Aboriginal</strong><br />
communities.<br />
• Speak to <strong>Aboriginal</strong> political body about<br />
this forum and hold community information<br />
sessions on the outcomes of this forum.<br />
• At annual AHRDA meeting (have more<br />
regionally), conduct outreach with different<br />
sectors to get to know each other.<br />
• Within AHRDAs, build capacity and<br />
understanding of issues with the<br />
private sector.<br />
• Start recruitment younger (i.e.,<br />
high-school level).<br />
• Exchange business cards now!<br />
• Partner AHRDA programming with other<br />
human resources, labour and employment<br />
tools and programs. Sit down at the<br />
same table.<br />
• AHRDAs offer knowledge of community that<br />
the business community can tap into.<br />
• AHRDAs post job offers, receive resumes<br />
and assist in selection process.<br />
• Prepare a list of upcoming jobs at Iron Ore;<br />
make list widely available via website.<br />
• Travel to communities and hold more career<br />
information sessions.<br />
• Create a labour market information<br />
strategy for better communications<br />
among businesses<br />
• Organize our efforts to deal with labour<br />
market shortage (leadership required to pull<br />
partners together).<br />
• Rebirth of youth employment strategy.<br />
17
• Create ways to overcome geographic<br />
barriers “Smart <strong>Labrador</strong> Initiative” was<br />
a good start.<br />
• Develop a more of a co-op approach to<br />
apprenticeship.<br />
• Get career information into the<br />
high schools.<br />
• Have post secondary institutes work more<br />
jointly on projects with the<br />
<strong>Aboriginal</strong> communities.<br />
• Improve communication among employers,<br />
AHRDAs and others.<br />
• National Prospectors and Developers<br />
Association is one organization that<br />
is looking to increase its capacity with<br />
<strong>Aboriginal</strong> Peoples.<br />
• Explore ‘partnership’ what or how to define<br />
it. Could lead to some ongoing structure.<br />
• A Pan-<strong>Labrador</strong> <strong>Aboriginal</strong> website/<br />
databanks should be established and<br />
maintained (job seekers need to keep their<br />
curriculum vitae up-to-date).<br />
• Employers should communicate<br />
job vacancies:<br />
– websites<br />
– newspapers.<br />
• Request a list of the private sector and all<br />
participants who attended this forum with<br />
contact information.<br />
• Seek greater involvement of the <strong>Aboriginal</strong><br />
<strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of<br />
Canada (AHRDCC) in <strong>Labrador</strong>.<br />
further planning activities. One of their<br />
activities could be to develop a <strong>Labrador</strong><br />
<strong>Council</strong> of Champions that could be<br />
responsible for the promotion of <strong>Aboriginal</strong><br />
awareness. The council could be comprised<br />
of three-quarters <strong>Aboriginal</strong> groups, federal<br />
departments and several major companies<br />
(Suncor, Syncrude).<br />
• One of the ideas of this council would<br />
be to become an associate with local<br />
organizations such as the chamber<br />
of commerce.<br />
• Visitation of public service employers to<br />
visit communities and to have AHRDAs<br />
visit workplaces.<br />
• Check into the viability of the development<br />
of a training consortium (coordinating<br />
group), which could have a membership<br />
of consisting of companies, AHRDAs, and<br />
training institutes.<br />
• Suggest one main website for <strong>Labrador</strong><br />
AHRDAs that contains information and<br />
contacts, which also could be a gateway to<br />
a database.<br />
Sustaining Connections: Closing Statements<br />
Sandy Stevens, National Director, <strong>Aboriginal</strong><br />
Trades & Apprenticeship Development, AHDCC,<br />
thanked all the participants for their hard work<br />
throughout the day. Once the <strong>Labrador</strong> Workforce<br />
Connex forum report is completed, a follow-up<br />
meeting will be held with the steering committee to<br />
decide next steps.<br />
A more in-depth description of the National Trades<br />
Project is contained in the next section.<br />
• Steering committee could take the lead on<br />
18
THE NATIONAL<br />
TRADES PROJECT<br />
AHRDCC is responding to Canada’s growing<br />
need for skilled trade and apprenticeship workers<br />
through a new national trades and apprenticeship<br />
project. This three-year initiative, designed to<br />
develop new partnerships and employment<br />
strategies, will give employers and trainers<br />
enhanced access to Canada’s largely untapped<br />
and existing human capital of <strong>Aboriginal</strong> people<br />
who are eager to fill the employment gap.<br />
This innovative initiative will create, strengthen<br />
and leverage partnerships with private-public<br />
sectors, <strong>Aboriginal</strong> employment organizations,<br />
learning institutions and government stakeholders<br />
in an effort to collaborate on methods to recruit<br />
and retain <strong>Aboriginal</strong> participation in trades<br />
and apprenticeship.<br />
Members of the AHRDCC trades and<br />
apprenticeship team have been actively supporting<br />
the AHRDA community with current projects and<br />
future initiatives that will successfully advance<br />
<strong>Aboriginal</strong> interests in trades and apprenticeship.<br />
The forum series, Workforce Connex, is the first of<br />
many trades and apprenticeship initiatives to link<br />
national and regional employers with opportunities<br />
to connect to provincial <strong>Aboriginal</strong> employment<br />
training, recruitment agencies and associations.<br />
The work done in <strong>Labrador</strong> will be integrated<br />
into a single report that will be used to shape<br />
initiatives in the overarching national trades and<br />
apprenticeship project.<br />
Ultimately, the project is designed to link people<br />
and ideas. The project will provide regional<br />
and national links to groups involved in trades<br />
and apprenticeship across Canada. Initiatives<br />
will increase skills, learning and employment<br />
opportunities and open doors for stakeholders to<br />
work together on local and regional projects<br />
and initiatives.<br />
The trades and apprenticeship project is<br />
administered by AHRDCC and funded through a<br />
$2.9 million contribution from <strong>Human</strong> <strong>Resource</strong>s<br />
and Skills Development Canada (HRSDC).<br />
AHRDCC is a not-for-profit public-private<br />
organization with a mandate to increase<br />
<strong>Aboriginal</strong> participation in Canadian<br />
labour markets.<br />
For further information on the national trades and<br />
apprenticeship project contact a team member:<br />
• Sandra Stevens<br />
National Director <strong>Aboriginal</strong> Trades &<br />
Apprenticeship Development<br />
sandra.stevens@ahrdcc.com<br />
• Peggy Berndt<br />
Manager Communications & Marketing<br />
peggy.berndt@ahrdcc.com<br />
• Victoria LaBillois<br />
Eastern Trades Liaison victoria.<br />
labillois@ahrdcc.com<br />
• David Lindley<br />
Western Trades Liaison<br />
david.lindley@ahrdcc.com<br />
• Colleen Ostlund<br />
Administrative Coordinator colleen.<br />
ostlund@ahrdcc.com<br />
<strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong><br />
Development <strong>Council</strong> of Canada (AHRDCC)<br />
820 - 606 Spadina Crescent East<br />
Saskatoon, SK,<br />
S7K 3H1<br />
Toll Free: 1-866-711-5091<br />
Fax: 1-306-956-5361<br />
Email: contact.us@ahrdcc.com<br />
19
FORUM AGENDA<br />
Workforce Connex <strong>Labrador</strong> Forum<br />
June 19, 2006<br />
Appendix 1<br />
Agenda:<br />
TIME<br />
ACTIVITY<br />
TIME<br />
ACTIVITY<br />
8:30 AM Registration<br />
9:00 AM Introductions<br />
9:05 AM Opening Ceremony<br />
9:25 AM Orientation<br />
Opening prayer<br />
Opening remarks<br />
Opening addresses<br />
from dignitaries<br />
9:30 AM Labour Market Overview<br />
Current overview<br />
Future outlook<br />
12:00 PM Lunch<br />
1:00 PM Supply Side Issues<br />
& Roundtable<br />
Overview of <strong>Aboriginal</strong><br />
communities & <strong>Aboriginal</strong><br />
(AHRDAs)<br />
Overview of education<br />
sector<br />
Conversation<br />
Sharing the conversation<br />
2:30 PM Nutrition & Networking<br />
2:45 PM Strategies & Commitments<br />
Roundtable<br />
10:15 AM Demand Side Issues<br />
& Roundtable<br />
Panel discussion:<br />
construction sector, mining<br />
sector and others.<br />
3:45 PM Sustaining Connections:<br />
Closing Statements<br />
4:00 PM Closing prayer<br />
10:50 AM Nutrition & Networking<br />
11:20 AM Conversation<br />
Sharing the conversation.<br />
20
Appendix 2<br />
ATTENDANCE<br />
21<br />
PARTICIPANT ORGANIZATION LOCATION<br />
1. Adams, Tracey <strong>Labrador</strong> Métis Nation Happy Valley-<br />
Goose Bay<br />
2. Anderson, Gerald Marine Institute St. John’s<br />
3. Anderson, Martha Mushuau Innu First Nation Natuashish<br />
4. Aylward, Mary Ann Minaskuat Limited Partnership Goose Bay<br />
5. Baikie, Sheldon Department of <strong>Labrador</strong> and <strong>Aboriginal</strong> Affairs, Happy Valley-<br />
Government of Newfoundland and <strong>Labrador</strong><br />
Goose Bay<br />
6. Baikie-Anderson, Roberta Nunatsiavut Government - Inuit Pathways Makkovik<br />
7. Borden, Tanya Service Canada Happy Valley-<br />
Goose Bay<br />
8. Breisacher, Laura Innu Business Development Centre Goose Bay<br />
9. Brennan, Lucy Nunatsiavut Government-PSSSP St. John’s<br />
10. Connors, Shelia <strong>Human</strong> <strong>Resource</strong>s, Labour & Employment Happy Valley-<br />
Goose Bay<br />
11. Curl, Darlene <strong>Labrador</strong> Friendship Centre Happy Valley-<br />
Goose Bay<br />
12. Davis, Clarence Sheshatshiu Innu First Nation Sheshatshiu<br />
13. Donnelly, Kem HRSDC - <strong>Aboriginal</strong> Affairs Gatineau<br />
14. Dyson, Billie <strong>Labrador</strong> Métis Nation Cartwright<br />
15. Earle, Debbie College of The North Atlantic Happy Valley-<br />
Goose Bay<br />
16. Earle, Dorothy Mushuau Innu First Nation Natuashish<br />
17. Edwards, Brent Atlantic Canada Opportunities Agency Happy Valley-<br />
Goose Bay<br />
18. Evans, Tom Nunatsiavut Government - Inuit Pathways Makkovik<br />
19. Foley, Morgan Friendship Centre Happy Valley-<br />
Goose Bay
PARTICIPANT ORGANIZATION LOCATION<br />
20. Forward, Colin College of the North Atlantic Baie Verte<br />
21. Gear, Diane Town of <strong>Labrador</strong> City <strong>Labrador</strong> City<br />
22. Gibbons, Genevieve Service Canada Happy Valley-<br />
Goose Bay<br />
23. Goudie, Rex Atlantic Canada Opportunities Agency Happy Valley-<br />
Goose Bay<br />
24. Gregoire, Jerry Mushuau Innu First Nation Natuashish<br />
25. Hinks, Lorraine Service Canada Happy Valley-<br />
Goose Bay<br />
26. Hollett, Dave H.J. O’Connell Construction Limited St. John’s<br />
27. Joncas, Guylaine Minaskuat Limited Partnership Happy Valley-<br />
Goose Bay<br />
28. Kelly, Dagan Service Canada Happy Valley-<br />
Goose Bay<br />
29. Kuyper, Clementine Innu Business Development Centre Happy Valley-<br />
Goose Bay<br />
30. Lane, Cathy <strong>Labrador</strong> Friendship Centre Happy Valley-<br />
Goose Bay<br />
31. Learning, Betty <strong>Human</strong> <strong>Resource</strong>s, Labour and Employment Happy Valley-<br />
Goose Bay<br />
32. MacDonald, Martha <strong>Labrador</strong> Institute of Northern Studies, Happy Valley-<br />
Memorial University<br />
Goose Bay<br />
33. McGrath Cheryl Canadian Paraplegic Association Happy Valley-<br />
Goose Bay<br />
34. McNeill, Tim Nunatsiavut Government<br />
35. Montague, Chris <strong>Labrador</strong> Métis Nation<br />
36. Moss, Amelia<br />
37. Nuna, Edward Sheshatshiu Innu First Nation Sheshatshiu<br />
22
PARTICIPANT ORGANIZATION LOCATION<br />
38. Nuna, Greg Voisey’s Bay Nickel Company Ltd. Happy Valley-<br />
Goose Bay<br />
39. Oakley, Walter SNC - Lavalin<br />
40. O’Connell, Gerry Chamber of Mineral <strong>Resource</strong>s St. John’s<br />
41. Paddon, Tom Voisey’s Bay Nickel Company Ltd. Happy Valley-<br />
Goose Bay<br />
42. Page, Al Construction Sector <strong>Council</strong> Victoria<br />
43. Penashuem Jack Aimi Consulting Sheshatshiu<br />
44. Penashue, Rena Aimi Consulting Sheshatshiu<br />
45. Penashue, Kanani Sheshatshiu Innu First Nation Sheshatshiu<br />
46. Pittman, Larry Voisey’s Bay Nickel Company Ltd. Happy Valley-<br />
Goose Bay<br />
47. Ponniuk, Ben Nunatsiavut Government<br />
48. Presado, Carlos <strong>Labrador</strong> Catering<br />
49. Ralph, Patsy Iron Ore Company of Canada<br />
50. Riche, Gemma Sheshatshiu Innu First Nation Sheshatshiu<br />
51. Rideout, Jennifer Department of <strong>Human</strong> <strong>Resource</strong>s, Happy Valley-<br />
Labour & Employment<br />
Goose Bay<br />
52. Roberts, Rodney Apprenticeship Division Industrial Training<br />
53. Rumbolt, Agnes Department of <strong>Human</strong> <strong>Resource</strong>s, Happy Valley-<br />
Labour & Employment<br />
Goose Bay<br />
54. Saunders, Kim Nunatsiavut Government North West River<br />
55. Simms, Bob College North Atlantic Happy Valley-<br />
Goose Bay<br />
56. Snook, Jamie Labour Métis Nation<br />
57. Swain, Donna Service Canada Happy Valley-<br />
Goose Bay<br />
23
58. Taplin, Catherine Iron Ore Company of Canada <strong>Labrador</strong> City<br />
59. Toope, Pam Department of <strong>Human</strong> <strong>Resource</strong>s, St. John’s<br />
Labour and Employment<br />
60. Turner, Sherry Employment Assistance Services/<strong>Labrador</strong> Happy Valley-<br />
Friendship Centre<br />
Goose Bay<br />
61. Turner, Sandra SERCO<br />
62. Vaters, Deborah Canadian Paraplegic Association Happy Valley-<br />
Goose Bay<br />
63. Wade, Cecilia College of the North Atlantic Happy Valley-<br />
Goose Bay<br />
64. Webb, Valerie Torngait Services Inc. (TSI) Happy Valley-<br />
Goose Bay<br />
24
Appendix 3<br />
EVALUATION SUMMARY<br />
Happy Valley-Goose Bay, LABRADOR - RESULTS<br />
3. Were the information materials you received at the<br />
forum valuable to you<br />
Yes ..........................................................32<br />
No ........................................................... 1<br />
No Indication ............................................ 0<br />
Summary<br />
The <strong>Labrador</strong> Workforce Connex forum attracted<br />
delegates from AHRDA, private sector organizations<br />
and government. In total, 64 participants were<br />
in attendance. 33 evaluations were received;<br />
representing a participant return rate of 52 per<br />
cent. Response sector demographics are broken down<br />
as follows:<br />
4. Did you visit the Workforce Connex (www.<br />
workforceconnex.com) website prior to the forum<br />
Yes ..........................................................21<br />
No ..........................................................12<br />
No Indication ............................................ 0<br />
Private sector delegates ..............................12<br />
AHRDAs .................................................... 4<br />
Unknown .................................................17<br />
General Questions and Responses<br />
1. Please forward me a copy of the forum report<br />
as follows:<br />
By Email ........................................................ 26<br />
By Canada Post ............................................... 4<br />
By Email & Canada Post ................................... 1<br />
No Indication .................................................. 2<br />
2. Did the Workforce Connex forum meet your<br />
expectations<br />
Yes ..........................................................33<br />
No ........................................................... 0<br />
No Indication ............................................ 0<br />
5. Did you have sufficient advance notice about the<br />
forum<br />
Yes ..........................................................29<br />
No ........................................................... 4<br />
No Indication ............................................ 0<br />
6. One thing I liked about the forum...<br />
• Informative.<br />
• Networking.<br />
• Monies are available.<br />
• Networking, better understanding of needs and<br />
potential opportunities.<br />
• The group exchange of information.<br />
• Getting to know people and what they do!<br />
• Meeting with other people/businesses that are<br />
working towards a common goal.<br />
• It dealt with many <strong>Aboriginal</strong> issues and seeks<br />
assistance with solutions.<br />
25
• Open dialogue and action items set.<br />
• Group breakout sessions – exchange<br />
of information.<br />
• Great way to meet others who can help with<br />
programs/services related.<br />
• Mixed views presented.<br />
• Many practical action items – people ready<br />
now to partner.<br />
• Lot of information sharing. Let’s hope it results<br />
in more positive action.<br />
• It was a great opportunity to network.<br />
• Well organized, with a good no non-sense<br />
approach to time management. Kept everyone<br />
on track.<br />
• Chance to talk with different, AHRDAs/<br />
industries etc.<br />
• <strong>Aboriginal</strong> groups had an opportunity to meet<br />
with the private sector and discuss issues.<br />
• Relaxed atmosphere.<br />
• Variety of participants and perspectives.<br />
• Hearing other peoples ideas and commitments.<br />
• Open communication to all groups.<br />
• Breakout groups, chance for everyone to<br />
be heard.<br />
• Connecting with others.<br />
• Networking, lot of practical information.<br />
• Group sessions.<br />
• Networking opportunity.<br />
• The sharing of ideas, basically everyone in the<br />
same boat.<br />
• Very informative and comfortable.<br />
7. One thing I would change about the forum<br />
• More communication – need to work on<br />
advertisement/promotion.<br />
• Make sure all appropriate stakeholders are<br />
invited and are given good context of<br />
the forum.<br />
• The choice of location for the meeting.<br />
• Nothing.<br />
• It would have been good to have an<br />
information table – business people/company<br />
information – addresses and<br />
contact information.<br />
• Have the facilitator introduce the various<br />
government agencies and explain their role<br />
and responsibility.<br />
• More concrete labour market information.<br />
Contact information of all participants.<br />
• Presentations should be included in packages.<br />
Too much information on PowerPoint<br />
presentations -- people are unable to read as<br />
print is too small. Lower lights to enable clear<br />
view. Include list of presenters in packages. Ask<br />
participants to either turn off cell phones or put<br />
them on vibrate.<br />
• Nothing.<br />
• Better break-down of the working groups to<br />
ensure the business sector was represented in<br />
each group. But, what can you do in one day.<br />
• More printed info on AHRDAs and<br />
participants attending.<br />
• More time to follow-up on strategies. More<br />
representatives from private sector.<br />
• More <strong>Aboriginal</strong> participation/representation.<br />
26
• Add more group session and talk.<br />
• PowerPoint slide – too much information on one<br />
slide – hard to see from the back of the room.<br />
Before session starts, ask people to turn off their<br />
cell phones.<br />
• Good session.<br />
• Nothing – It was well planned.<br />
• More information on how an AHRDA operates.<br />
• Better break-down of the working groups to<br />
ensure the business sector was represented in<br />
each group. But, what can you do in one day.<br />
8. Participants were asked to rate the following<br />
questions using the following scale:<br />
5 4 3 2 1 0 1 2 3 4 5<br />
S T R O N G LY A G R E E S T R O N G LY D I S A G R E E<br />
PRIVATE SECTOR<br />
a. Prior to attending this Workforce Connex<br />
forum, I had a high level of awareness about<br />
the <strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development<br />
Agreement holders.<br />
Strongly agree ................................ 13<br />
Strongly disagree ............................ 11<br />
ABORIGINAL HUMAN RESOURCE<br />
DEVELOPMENT AGREEMENT<br />
HOLDERS (AHRDA)<br />
a. Prior to attending this forum, my AHRDA has<br />
experienced many challenges developing<br />
relationships with businesses.<br />
Strongly agree ................................ 10<br />
Strongly disagree .............................. 1<br />
b. As a result of this forum, I am coming away<br />
with a better understanding of the constraints<br />
and impediments that <strong>Aboriginal</strong> people face<br />
in their efforts to work with companies and<br />
secure employment.<br />
Strongly agree ................................ 21<br />
Strongly disagree ............................. 3<br />
b. This Workforce Connex forum has helped<br />
me to better understand the issues and<br />
constraints that businesses face in their<br />
efforts to recruit and retain <strong>Aboriginal</strong> people.<br />
Strongly agree ................................ 10<br />
Strongly disagree ............................. 3<br />
c. I intend to develop a plan to increase my<br />
organization’s recruitment and retention of<br />
<strong>Aboriginal</strong> people.<br />
Strongly agree ................................ 16<br />
27<br />
Strongly disagree .............................. 2
Glossary Of Terms<br />
ACRONYM<br />
DEFINITION<br />
ABE<br />
AHRDCC<br />
AHRDAs<br />
HRSDC<br />
HRLE<br />
IN<br />
NS<br />
Adult Basic Education<br />
<strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong> Development <strong>Council</strong> of Canada<br />
<strong>Aboriginal</strong> <strong>Human</strong> <strong>Resource</strong>s Development Agreements holders<br />
<strong>Human</strong> <strong>Resource</strong>s & Social Development <strong>Council</strong><br />
Department of <strong>Human</strong> <strong>Resource</strong>s, Labour and Employment<br />
Innu Nation<br />
Nunatsiavut Government<br />
28
Canada’s leading innovators in <strong>Aboriginal</strong> recruitment, retention and advancement.<br />
This project is funded by the Government of Canada, <strong>Human</strong> <strong>Resource</strong>s and Social Development