Park Right Guide - FINAL.pdf - Westminster City Council
Park Right Guide - FINAL.pdf - Westminster City Council
Park Right Guide - FINAL.pdf - Westminster City Council
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Dear Motorist,<br />
This guide tells you all you need to know about parking<br />
in the <strong>City</strong> of <strong>Westminster</strong>. It explains what the rules<br />
are, and what happens if they are broken. We've also<br />
included a useful map of Zone One, illustrating where<br />
you can park in <strong>Westminster</strong>.<br />
To keep the traffic in the heart of London moving, our<br />
parking facilities must be controlled. That's why within<br />
the eight and a half square miles of our city, we provide<br />
41,000 on-street parking spaces, 5,500 spaces in our<br />
Masterpark car parks, have rules that are firm but fair<br />
and invest any money from fines into transport and<br />
community projects.<br />
We've produced this guide to help you park within the<br />
rules, please keep it in your glove box for whenever<br />
you park in <strong>Westminster</strong>.<br />
Danny Chalkley<br />
Cabinet Member for Economic Development & Transport<br />
Copies of this parking guide<br />
are available in large print.<br />
Call us for a free copy: 020 7641 2127<br />
Minicom: 020 7641 3372
Contents<br />
The parking charter 2<br />
<strong>Park</strong>ing in <strong>Westminster</strong> 3<br />
How to park 4<br />
Controlled parking zones 4<br />
Single & double yellow lines 6<br />
Kerb markings 8<br />
Meter bays 10<br />
Pay & display bays 12<br />
Suspended bays 14<br />
Resident bays 16<br />
Disabled bays 18<br />
Motorcycle bays 20<br />
Coach bays 22<br />
Bus lanes & red routes 23<br />
Moving traffic 24<br />
Other services 25<br />
<strong>Park</strong>ing enforcement 26<br />
Payments and challenges 28<br />
Where to park<br />
Key to map 30<br />
Map 31<br />
Index to map 56<br />
PARK RIGHT - CONTENTS - 1
The parking charter<br />
We want to make sure that our approach to enforcement is firm but fair.<br />
To do this we have launched a <strong>Park</strong>ing Charter (detailed below) outlining<br />
how we intend to deliver the best possible service to our customers.<br />
Firm<br />
• Take consistent enforcement<br />
action and encourage considerate<br />
parking.<br />
• Pursue parking ticket evaders to<br />
recover debt owed to the <strong>Council</strong>.<br />
• Work with the police to protect our<br />
parking attendants against abuse<br />
and violence as well as to prevent<br />
crime and anti-social behaviour.<br />
Fair<br />
• Simplify the rules and improve<br />
how we communicate them<br />
by publishing an Enforcement<br />
Protocol (available on request<br />
or via our website).<br />
• Take photographs of all parking<br />
contraventions by April 2006 to<br />
make sure tickets are issued<br />
correctly.<br />
• Monitor and replace any incorrect<br />
parking signs or lines on roads to<br />
avoid confusing drivers.<br />
Excellent<br />
• Reply quickly to parking ticket<br />
challenges whilst fully investigating<br />
motorists’ comments.<br />
• Get tickets right first time. New<br />
hand-held technology will reduce<br />
incorrectly issued parking tickets.<br />
• Introduce cashless parking<br />
systems and improve on-line<br />
services to make interaction<br />
with the service easier.<br />
2- PARK RIGHT - THE PARKING CHARTER
<strong>Park</strong>ing in <strong>Westminster</strong><br />
How to park<br />
This guide is designed to help you park properly in <strong>Westminster</strong> and reduce<br />
the likelihood of you receiving a ticket. Keep it in your glove box for whenever<br />
you park in <strong>Westminster</strong>.<br />
For the purpose of this guide, all references to parking mean any form<br />
of stopping, waiting or parking of your vehicle.<br />
Where to park<br />
Our map of Zone One, at the back of this guide, will help you find your way<br />
around central London and locate:<br />
Masterpark car parks<br />
Blue Badge bays<br />
White Badge bays<br />
Motorcycle bays<br />
Coach bays<br />
For the locations of other parking options visit<br />
www.westminster.gov.uk.<br />
PARK RIGHT - PARKING IN WESTMINSTER - 3
How to park<br />
Controlled parking zones (CPZ)<br />
WHAT DOES THIS SIGN MEAN<br />
This sign indicates a Controlled <strong>Park</strong>ing<br />
Zone (CPZ). The times on the sign<br />
indicate when parking regulations are<br />
in force. There are eight Controlled<br />
<strong>Park</strong>ing Zones (A-H) in <strong>Westminster</strong>,<br />
some of which have sub zones. A map<br />
of the zones is shown opposite.<br />
Enforcement hours and parking tariffs vary from one CPZ and sub zone<br />
to the next. Zone entry signs indicate the times when waiting restrictions<br />
within the zone are in force. Outside these times parking and loading or<br />
unloading on single yellow lines is permitted, unless otherwise stated<br />
on a nearby timeplate. Alternatively, you can refer to the signs placed<br />
at individually marked bays.<br />
What happens if I park in a CPZ<br />
when the restrictions are in force<br />
The times on the sign show when<br />
single yellow lines, meter bays and<br />
pay & display bays are enforced.<br />
If you park on single yellow lines<br />
within these times, or in a meter or<br />
pay & display bay without making a<br />
payment, you may receive a parking<br />
ticket. Double yellow lines are<br />
enforced 24 hours a day, and some<br />
individual parking spaces, including<br />
resident bays, may have their own<br />
timeplates indicating the hours<br />
of enforcement.<br />
What are the exceptions<br />
Please see ‘Single and double<br />
yellow lines’, on pages 6 & 7<br />
and the individual sections<br />
in this guide.<br />
4-PARK RIGHT - CONTROLLED PARKING ZONES (CPZ)
Controlled parking zones (CPZ)<br />
AVENUE RD<br />
KILBURN LANE<br />
C2<br />
HA ROW ROAD<br />
B2<br />
CHEPSTOW RD<br />
C/B1<br />
B3<br />
THE BROAD WALK<br />
C1<br />
WARWICK AVE<br />
CLIFTON GDNS<br />
GLOUCESTER TE<br />
ST JOHN’S<br />
WOOD RD<br />
BAYSWATER ROAD<br />
QUEEN’S<br />
GATE<br />
B/C1<br />
B6<br />
WESTWAY<br />
B5<br />
KENSINGTON<br />
GARDENS<br />
A4<br />
F1<br />
SUSSEX GDNS<br />
B4<br />
PRINCE ALBERT RD<br />
MARYLEBONE ROAD<br />
EDGWARE ROAD<br />
A3<br />
PARK ROAD<br />
F4<br />
HYDE<br />
PARK<br />
GEORGE STREET<br />
BROMPTON RD<br />
REGENT’S<br />
PARK<br />
F2<br />
OXFORD ST<br />
PARK LANE<br />
NEW CAVENDISH ST<br />
GROSVENOR PL<br />
A2<br />
E1<br />
BUCKINGHAM<br />
PALACE RD<br />
F3<br />
REGENTS ST<br />
GREEN<br />
PARK<br />
ST JAMES’S<br />
PARK<br />
H1<br />
VICTORIA ST<br />
VAUXHALL BRIDGE RD<br />
A1<br />
D3<br />
BRIDGE ST<br />
D2<br />
HORSEFERRY RD<br />
D1<br />
G1<br />
MILLBANK<br />
G2<br />
VICTORIA EMBANKMENT<br />
GROSVENOR ROAD<br />
PARK RIGHT - CONTROLLED PARKING ZONES (CPZ) - 5
Single and double yellow lines<br />
Single yellow lines<br />
Double yellow lines<br />
WHAT DO THESE MARKINGS MEAN<br />
Single and double yellow lines indicate that parking restrictions are in<br />
place. You can park on single yellow lines outside the hours of control<br />
(outlined below), but you cannot park on double yellow lines at any time.<br />
Both single and double yellow lines have the same restrictions for<br />
loading, unloading, picking up and dropping off passengers, which<br />
are explained on the opposite page.<br />
Single and double yellow lines may also be accompanied by kerb<br />
markings, which indicate additional parking restrictions. Please<br />
see pages 8 & 9 for details of these restrictions.<br />
Hours of control<br />
Hours of control may vary from zone to zone, please check before<br />
you park your vehicle.<br />
Single yellow lines:<br />
8.30am to 6.30pm Monday-Friday<br />
8.30am to 1.30pm or 6.30pm on Saturdays<br />
Double yellow lines:<br />
24 hours a day, every day.<br />
6-PARK RIGHT - SINGLE AND DOUBLE YELLOW LINES
Single and double yellow lines<br />
Loading or Unloading<br />
• Commercial vehicles can stop to<br />
load or unload for a maximum of<br />
20 minutes between 11.00am and<br />
6.30pm.<br />
• Motorcycle couriers can stop to<br />
deliver and collect packages for a<br />
maximum of 20 minutes between<br />
11.00am and 6.30pm.<br />
• Private vehicles can stop to load<br />
or unload for a maximum of 20<br />
minutes between 11.00am and<br />
6.30pm, but only if the items are<br />
too bulky or heavy to be carried<br />
from the nearest available paid<br />
parking space.<br />
Before 11.00am and after 6.30pm,<br />
you can load or unload without<br />
restriction, providing there are no<br />
kerb markings indicating additional<br />
restrictions. Please see pages 8 & 9<br />
for more information.<br />
IMPORTANT – In all of the above<br />
instances, continuous loading<br />
activity must be apparent otherwise<br />
a parking ticket may be issued.<br />
Picking up and dropping<br />
off passengers<br />
Drivers can stop on yellow lines<br />
to pick up or drop off passengers,<br />
but waiting for passengers is not<br />
permitted. When picking up or<br />
dropping off you must stay with<br />
your vehicle at all times unless<br />
your passengers need help getting<br />
into or out of your vehicle.<br />
What happens if I park here during<br />
restricted times<br />
If a vehicle is parked on a single or<br />
double yellow lines and none of the<br />
above listed activities are evident,<br />
a parking ticket may be issued.<br />
The vehicle may also be authorised<br />
for removal unless it displays a<br />
valid blue or white disabled driver’s<br />
badge, in which case it may be moved<br />
to the nearest alternative space.<br />
There are no exceptions for<br />
disabled badge holders.<br />
Disabled drivers must not<br />
park on yellow lines except<br />
in the circumstances detailed<br />
on the left.<br />
What are the exceptions<br />
Dispensations<br />
If you need extra time to load,<br />
unload or carry out essential<br />
works such as construction,<br />
electrical or gas maintenance,<br />
you can apply for a yellow line<br />
dispensation in advance. For<br />
more information, call <strong>Park</strong>ing<br />
Services on 020 7823 4567.<br />
Bank Holidays<br />
Single yellow lines are not usually<br />
enforced during bank holidays,<br />
unless clearly signed restriction<br />
timeplates are in place.<br />
Restrictions on double yellow<br />
lines remain in force at all times.<br />
PARK RIGHT - SINGLE AND DOUBLE YELLOW LINES - 7
Kerb markings<br />
Single yellow kerb markings<br />
Double yellow kerb markings<br />
8-PARK RIGHT - KERB MARKINGS
Kerb markings<br />
WHAT DO THESE MARKINGS MEAN<br />
These are markings on pavement kerbs that accompany single and<br />
double yellow lines. They direct drivers to look for timeplates that<br />
display additional loading and unloading restrictions that apply to the<br />
yellow lines in that area.<br />
Single yellow kerb markings mean:<br />
Loading or unloading is restricted<br />
during the time shown on the<br />
timeplate.<br />
Double yellow kerb markings mean:<br />
No loading or unloading at any time.<br />
What happens if I park here<br />
Any vehicle parked when restrictions<br />
are in place may be issued with a<br />
parking ticket. Vehicles may also<br />
be removed.<br />
Picking up and dropping<br />
off passengers<br />
When picking up or dropping off<br />
you must stay with your vehicle<br />
at all times unless your passengers<br />
need help getting into or out of<br />
your vehicle.<br />
PARK RIGHT - KERB MARKINGS - 9
Meter bays<br />
WHAT IS A METER BAY<br />
Meter bays are parking spaces<br />
with individual meters that accept<br />
payment for a particular space.<br />
The hours of operation and<br />
maximum stay periods are stated<br />
on the meter instruction plate.<br />
parking meter<br />
Loading or Unloading<br />
• Commercial vehicles can stop to<br />
load or unload in a meter bay free<br />
of charge, for a maximum of 20<br />
minutes during controlled hours.<br />
• Motorcycle couriers can stop to<br />
deliver and collect packages,<br />
subject to the same restrictions<br />
as commercial vehicles.<br />
• Private vehicles can load or<br />
unload for a maximum of 20<br />
minutes during controlled hours,<br />
but only if the items are too bulky<br />
or heavy to be carried, otherwise<br />
payment is necessary.<br />
IMPORTANT – In all of these<br />
instances, continuous loading<br />
activity must be apparent, otherwise<br />
a parking ticket may be issued.<br />
Outside controlled hours you can<br />
load or unload without restriction.<br />
10 - PARK RIGHT - METER BAYS
Meter bays<br />
Picking up and dropping<br />
off passengers<br />
Drivers can stop in a meter bay<br />
to pick up or drop off passengers,<br />
but waiting for passengers is not<br />
permitted. When picking up or<br />
dropping off, you must stay with<br />
your vehicle at all times unless your<br />
passengers need help getting into<br />
or out of your vehicle.<br />
What happens if I exceed<br />
the time limit<br />
If you do not return to move your<br />
vehicle before the paid time has<br />
expired, the meter will display<br />
the number of minutes in excess<br />
(Penalty Time) and a parking ticket<br />
may be issued. The vehicle may<br />
also be authorised for clamping or<br />
removal. Drivers can return to their<br />
vehicles to top up meters, provided<br />
that the maximum stay (normally<br />
four hours) is not exceeded. If you<br />
need to park for longer than the<br />
maximum stay, you can move the<br />
vehicle to a separate rank of bays.<br />
What happens if the meter<br />
is out of order<br />
<strong>Park</strong>ing on a meter that is out of<br />
order is not permitted. This is to<br />
discourage intentional vandalism<br />
of meters. If you park next to an<br />
out of order meter you may receive<br />
a parking ticket.<br />
What are the exceptions<br />
Suspensions<br />
You can apply to have a bay<br />
suspended in advance by<br />
calling <strong>Park</strong>ing Services<br />
on 020 7823 4567. For more<br />
information on suspensions,<br />
please see pages 14 & 15.<br />
Bank Holidays<br />
Meter bays are not usually<br />
enforced on bank holidays,<br />
unless otherwise stated on<br />
the meter instruction plate.<br />
Disabled Drivers<br />
White Badge holders can<br />
park on meters without<br />
charge or time restriction.<br />
This includes out of order<br />
meters.<br />
Blue Badge holders must<br />
pay to park in meter bays,<br />
but are granted an<br />
additional hour of free<br />
parking after the initial<br />
paid time has expired.<br />
Electric Vehicles<br />
If you drive an electric vehicle<br />
and you display the EcoMark<br />
badge you can park free of<br />
charge in <strong>Westminster</strong>’s<br />
meter bays.<br />
PARK RIGHT - METER BAYS - 11
PRESS FOR<br />
TICKET<br />
Pay & display bays<br />
WHAT DOES THIS MEAN<br />
Pay & display bays are parking<br />
spaces with ticket machines for<br />
a rank of bays. Full guidance<br />
regarding payment, the hours<br />
of operation and maximum stay<br />
periods are stated on the front<br />
of the machine. The machine<br />
indicates the time allotted upon<br />
payment and prints a ticket giving<br />
the expiry time for your stay.<br />
This should be clearly displayed<br />
in the vehicle.<br />
TIME<br />
10p 20p 50p £1<br />
COINS ACCEPTED<br />
REJECTED COINS<br />
pay & display machine<br />
Loading or Unloading<br />
• Commercial vehicles can stop to<br />
load or unload in a pay & display<br />
bay free of charge, for a maximum<br />
of 20 minutes during controlled<br />
hours.<br />
• Motorcycle couriers can stop<br />
to deliver and collect packages,<br />
subject to the same restrictions<br />
as commercial vehicles.<br />
• Private vehicles can load or unload<br />
for a maximum of 20 minutes<br />
during controlled hours, but only<br />
if the items are too bulky or heavy<br />
to be carried, otherwise payment<br />
is necessary.<br />
IMPORTANT – In all of these<br />
instances, continuous loading<br />
activity must be apparent otherwise<br />
a parking ticket may be issued.<br />
Picking up and dropping<br />
off passengers<br />
Drivers can stop in a pay &<br />
display bay to pick up or drop<br />
off passengers, but waiting for<br />
passengers is not permitted. When<br />
picking up or dropping off you must<br />
stay with your vehicle at all times<br />
unless your passengers need help<br />
getting into or out of your vehicle.<br />
Outside controlled hours you can<br />
load or unload without restriction.<br />
12 - PARK RIGHT - PAY & DISPLAY BAYS
Pay & display bays<br />
What happens if I exceed my<br />
time limit<br />
If you do not return to move your<br />
vehicle before the expiry time<br />
displayed on the ticket, a parking<br />
ticket may be issued. The vehicle<br />
may also be authorised for clamping<br />
or removal. Drivers can return to<br />
their vehicles to get a new pay<br />
& display ticket provided that the<br />
maximum stay (normally four hours)<br />
is not exceeded. If you need to park<br />
for longer than the maximum stay,<br />
you can move the vehicle to a<br />
separate rank of bays.<br />
What happens if the pay & display<br />
machine is out of order<br />
An instruction sticker will usually<br />
be displayed on the front of an out<br />
of order pay & display machine.<br />
This will advise you to either use an<br />
adjacent machine, or that parking is<br />
free up to the maximum stay period.<br />
If the machine goes out of order<br />
when you try to use it:<br />
• You can park in another bay and<br />
call the number on the machine<br />
to report the fault and reclaim<br />
any lost money.<br />
• You can call the number to report the<br />
fault or advise a parking attendant.<br />
• You can buy a pay & display ticket<br />
from a nearby machine in the<br />
same zone. The zone letter<br />
(A-H) is displayed on the front<br />
of machines.<br />
What are the exceptions<br />
Suspensions<br />
You can apply to have a bay<br />
suspended in advance by<br />
calling <strong>Park</strong>ing Services on<br />
020 7823 4567. For more<br />
information on suspensions,<br />
please see pages 14 & 15.<br />
Bank Holidays<br />
Pay & display bays are not usually<br />
enforced on bank holidays, unless<br />
otherwise stated on the front of<br />
the machine.<br />
Disabled Drivers<br />
White Badge holders can<br />
park in pay & display bays<br />
without charge or time<br />
restriction, including out<br />
of order pay & display<br />
machines.<br />
Blue Badge holders must<br />
pay to park in pay & display<br />
bays, but are granted an<br />
additional hour of free<br />
parking after the initial<br />
paid time has expired.<br />
Electric Vehicles<br />
If you drive an electric vehicle<br />
and you display the EcoMark<br />
badge you can park free of<br />
charge in <strong>Westminster</strong>’s<br />
pay & display bays.<br />
PARK RIGHT - PAY & DISPLAY BAYS - 13
Suspended bays<br />
suspended bay sign<br />
WHAT DOES THIS SIGN MEAN<br />
This means that ordinary parking facilities have been suspended<br />
and parking is temporarily not permitted. The sign specifies the<br />
days and times during which the suspension applies.<br />
14 - PARK RIGHT - SUSPENDED BAYS
Suspended bays<br />
Suspensions normally begin at<br />
8.30am, except in an emergency<br />
when they can be introduced at<br />
any time of the day.<br />
If a resident bay is going to be<br />
suspended, several days advanced<br />
warning will be given, where<br />
possible, before the suspension<br />
comes into effect. However, it is<br />
advisable that residents check the<br />
bay where their vehicle is parked<br />
on a daily basis, to make sure that<br />
parking has not been suspended<br />
at short notice.<br />
Suspensions can be granted for<br />
the following reasons:<br />
• building works – space needed<br />
for skips, materials and access<br />
• domestic and business moves<br />
• special events - filming, weddings<br />
and funerals<br />
• emergencies<br />
• security - when we are advised<br />
to do so by the police<br />
• loading or unloading<br />
What will happen if I park in a<br />
suspended bay<br />
If you stop or park in a suspended<br />
bay, a parking ticket may be issued<br />
and your vehicle is likely to be<br />
removed or relocated.<br />
A suspension that has been<br />
arranged for loading or unloading<br />
must not be used to park<br />
a vehicle. A parking ticket may<br />
be issued if no loading activity<br />
is evident.<br />
Disabled badge users<br />
are not permitted to<br />
park in suspended bays.<br />
If the vehicle displays a valid blue or<br />
white disabled driver’s badge, it may<br />
be moved to the nearest alternative<br />
space.<br />
If you suspect your vehicle has<br />
been relocated, you can call the<br />
London wide TRACE service on<br />
020 7747 4747.<br />
Residents or businesses can apply<br />
for a particular bay or bays to be<br />
suspended.<br />
For details on suspension criteria<br />
please call 020 7641 6850 or visit<br />
our website at:<br />
www.westminster.gov.uk.<br />
PARK RIGHT - SUSPENDED BAYS - 15
Resident bays<br />
sole-use resident bay<br />
shared-use bay<br />
WHAT DO THESE SIGNS MEAN<br />
Residents of <strong>Westminster</strong> can apply for a resident parking permit for the<br />
zone in which they live. There are two types of resident bays, shared-use<br />
bays and resident-only bays. Resident permit holders can park in these<br />
bays 24 hours a day, 7 days a week.<br />
SHARED-USE BAYS<br />
Some resident bays are shared use bays. Vehicles displaying a valid<br />
pay & display ticket are allowed to park in the bay as well as resident<br />
permit holders.<br />
SOLE-USE RESIDENT BAY<br />
These bays are only for resident permit holders.<br />
16 - PARK RIGHT - RESIDENT BAYS
Resident bays<br />
Loading or Unloading<br />
• Commercial vehicles can stop to<br />
load or unload in a resident bay<br />
for a maximum of 20 minutes<br />
during controlled hours.<br />
• Motorcycle couriers can stop to<br />
deliver and collect packages, for<br />
a maximum of 20 minutes during<br />
controlled hours.<br />
• Private vehicles can load or unload<br />
for a maximum of 20 minutes<br />
during controlled hours, but only<br />
if the items are too bulky or heavy<br />
to be carried, otherwise payment<br />
is necessary.<br />
Outside controlled hours you can<br />
load or unload without restriction.<br />
IMPORTANT – In all of the above<br />
instances, continuous loading<br />
activity must be apparent otherwise<br />
a parking ticket may be issued.<br />
Picking up or dropping<br />
off passengers<br />
Drivers can stop on a resident bay<br />
to pick up or drop off passengers,<br />
but waiting for passengers is not<br />
permitted. When picking up or<br />
dropping off you must stay with<br />
your vehicle at all times unless<br />
your passengers need help getting<br />
into or out of your vehicle.<br />
What happens if I park in a resident<br />
bay without a permit<br />
If a vehicle is found in a resident bay<br />
without displaying a valid resident<br />
permit for that zone, a parking ticket<br />
may be issued and the vehicle may be<br />
clamped and authorised for removal.<br />
What are the exceptions<br />
Bank Holidays<br />
Some resident bays are not<br />
enforced on bank holidays.<br />
In this case, other drivers may<br />
be able to park in resident bays<br />
without a permit.<br />
Check signs and relevant<br />
timeplates before parking.<br />
Disabled badge holders<br />
White Badge holders can<br />
park for an unlimited time<br />
in a resident bay.<br />
Blue Badge holders cannot<br />
park in resident bays<br />
during controlled hours.<br />
For information about applying<br />
for a resident permit visit<br />
www.westminster.gov.uk,<br />
call <strong>Park</strong>ing Services on<br />
020 7823 4567 or visit a<br />
One Stop Service.<br />
PARK RIGHT - RESIDENT BAYS - 17
Disabled bays<br />
WHAT DOES THIS MEAN<br />
This is a parking space for<br />
disabled badge holders. In<br />
<strong>Westminster</strong>, you must display<br />
a Blue or White Badge to park<br />
in a disabled parking space.<br />
The parking rules for White and<br />
Blue Badge holders are different.<br />
Blue and White disabled Badge<br />
spaces are plotted on the map<br />
at the rear of this guide where<br />
you see these symbols.<br />
disabled bay<br />
Blue Badges<br />
The Blue Badge is part of a national<br />
scheme for disabled drivers and<br />
passengers. In <strong>Westminster</strong>, Blue<br />
Badge holders cannot park on yellow<br />
lines, except when loading or<br />
unloading, nor park free of charge in<br />
meter or pay & display bays, as might<br />
be the case in other parts of the UK.<br />
Blue Badge holders<br />
can park in:<br />
• Blue Badge bays free of charge<br />
• Meter and pay & display bays.<br />
Drivers are permitted to stay one<br />
extra hour after making an initial<br />
payment for parking.<br />
Blue Badge bay time limits<br />
Monday to Friday 8.30am – 6.30pm<br />
Usually for a maximum of four hours,<br />
please check the timeplate.<br />
If you park in a rank of bays for four<br />
hours, you can only return to park in<br />
the same rank of bays once you have<br />
driven away for an hour.<br />
If you need to park for longer than the<br />
maximum stay, you can move the<br />
vehicle to a separate rank of bays.<br />
18 - PARK RIGHT - DISABLED BAYS
Disabled bays<br />
White Badges<br />
Disabled <strong>Westminster</strong> residents<br />
and workers can apply for a<br />
White Badge.<br />
White Badge holders can park in:<br />
• Resident bays.<br />
• Meter and pay & display bays free<br />
of charge for an unlimited time.<br />
• Out of order meter bays.<br />
• Blue Badge bays (see Blue Badge<br />
bay time limits on page 18).<br />
Dedicated White Badge bays<br />
Some bays can only be used by a<br />
specific White Badge permit holder.<br />
A sign next to the dedicated White<br />
Badge bay indicates which bay is<br />
designated for a specific disabled<br />
resident. All other disabled badge<br />
holders who park in this type of<br />
bay may receive a parking ticket.<br />
What will happen if I do not display<br />
a valid disabled badge<br />
If you park in a disabled bay and<br />
you do not display a valid disabled<br />
badge, you may receive a parking<br />
ticket and your vehicle may be<br />
relocated or removed if misuse<br />
of the badge is suspected. If<br />
you suspect your vehicle has<br />
been removed you can call the<br />
London wide TRACE service on<br />
020 7747 4747.<br />
Masterpark car parks<br />
<strong>Park</strong>ing for disabled<br />
badge holders is available<br />
in Masterpark car parks, along<br />
with a reservation scheme for<br />
disabled parking.<br />
For more information visit<br />
www.masterpark.org.uk or<br />
call 0800 243 348.<br />
How do I apply for a White Badge<br />
permit<br />
Please visit our website at<br />
www.westminster.gov.uk or contact<br />
<strong>Park</strong>ing Services on 020 7823 4567.<br />
PARK RIGHT - DISABLED BAYS - 19
Motorcycle bays<br />
solo motorcycle bay<br />
WHAT DO THESE MARKINGS MEAN<br />
Motorcyclists can park motorcycles on-street in a solo motorcycle bay<br />
without time limit and without charge. There are 375 solo motorcycle<br />
bays across <strong>Westminster</strong>, with room for 4,000 motorcycles. Motorcycle<br />
bays are plotted on the map at the rear of this guide where you see this<br />
symbol.<br />
20 - PARK RIGHT - MOTORCYCLE BAYS
Motorcycle bays<br />
Some bays offer secure parking<br />
for motorcyclists where vehicles can<br />
be attached to the in-ground security<br />
anchors and hitching rails by using<br />
a personal cable lock or chain.<br />
These secure facilities can be found<br />
at the following locations:<br />
• Broadway, SW1 (2 sites), hitching<br />
rails (38 bays)<br />
• Carteret Street, SW1, in-ground<br />
anchors (21 bays)<br />
• Dartmouth Street, SW1,<br />
in-ground anchors (8 bays)<br />
• Tothill Street, SW1, in-ground<br />
anchors (6 bays)<br />
• Dean Farrar Street, SW1,<br />
in-ground anchors (25 bays)<br />
Masterpark car parks<br />
<strong>Park</strong>ing for motorcycles is<br />
also available in <strong>Westminster</strong>’s<br />
Masterpark car parks.<br />
For more information visit<br />
www.masterpark.org.uk or<br />
call 0800 243 348.<br />
Where else can I park a motorcycle<br />
Motorcyclists must pay the correct<br />
amount when parking on a meter<br />
or pay & display bay. Please<br />
ensure that you do not park in<br />
any non-designated areas or<br />
on pavements to avoid receiving<br />
a parking ticket.<br />
PARK RIGHT - MOTORCYCLE BAYS - 21
Coach bays<br />
WHAT DOES THIS SIGN MEAN<br />
This sign indicates a coach bay. There are 54 coach bays in <strong>Westminster</strong>.<br />
coach bays are plotted on the map where you see this symbol.<br />
<strong>Park</strong>ing Times<br />
Monday - Friday 8.30am – 6.30pm<br />
Saturday 8.30am – 1.30pm<br />
Charges - £4 per hour<br />
Outside these times, coach parking<br />
is free until 12.00 midnight.<br />
Coach parking on-street is not<br />
permitted between 12.00 midnight<br />
and 8.00am.<br />
Transport for London and the<br />
Confederation of Passenger<br />
Transport issue a free map<br />
and guidance for coach parking<br />
throughout the Greater London area.<br />
For more information about coach<br />
parking visit<br />
www.tfl.gov.uk/vcs/coach-parking<br />
Other Vehicles<br />
If any other type of vehicle is parked<br />
in these bays a parking ticket may<br />
be issued.<br />
22 - PARK RIGHT - COACH BAYS
Bus lanes & red routes<br />
WHAT DO THESE MARKINGS MEAN<br />
During the hours marked on the timeplate, the only vehicles that can<br />
enter a bus lane are buses, bicycles, London black cabs and vehicles<br />
with capacity for eight or more passengers. All other vehicles, including<br />
Minicabs, cannot drive, stop, load or unload in a bus lane during<br />
controlled hours, marked on the timeplate.<br />
What happens if I drive or stop<br />
in a bus lane<br />
In the <strong>City</strong> of <strong>Westminster</strong>, bus lanes<br />
are enforced using CCTV. If you drive<br />
in or straddle a bus lane you may<br />
be issued a Penalty Charge Notice.<br />
What are the exceptions<br />
Outside controlled hours, any<br />
vehicle can drive in a bus lane.<br />
However, in many parts of<br />
central London, bus lanes apply<br />
24 hours a day, 7 days a week.<br />
Red Routes<br />
<strong>Westminster</strong> <strong>City</strong> <strong>Council</strong> does not<br />
enforce regulations on red routes.<br />
Responsibility for this rests with<br />
Transport for London and the<br />
Metropolitan Police.<br />
For further information please visit<br />
the Transport for London website:<br />
www.tfl.gov.uk.<br />
PARK RIGHT - BUS LANES & RED ROUTES - 23
Moving traffic<br />
WHAT ARE MOVING TRAFFIC REGULATIONS<br />
Through a series of road markings and signs, moving traffic regulations<br />
encourage safe driving and help reduce congestion.<br />
<strong>Westminster</strong> <strong>City</strong> <strong>Council</strong> is responsible for enforcing moving traffic<br />
regulations, in addition to parking regulations.<br />
The following are some examples<br />
of the signs and markings enforced<br />
by <strong>Westminster</strong> <strong>City</strong> <strong>Council</strong>:<br />
box junctions<br />
directional arrows<br />
on blue signs<br />
routes restricted<br />
to certain vehicles<br />
What happens if I do not follow<br />
moving traffic regulations<br />
In the <strong>City</strong> of <strong>Westminster</strong>, moving<br />
traffic regulations are enforced<br />
using CCTV. If you do not drive<br />
in accordance with the signs<br />
and markings, you may be issued<br />
with a Penalty Charge Notice.<br />
CCTV evidence can be viewed at<br />
our One Stop Service at <strong>City</strong> Hall.<br />
Please see the back cover of this<br />
guide for the location of <strong>Westminster</strong><br />
One Stop Services.<br />
give way to oncoming<br />
vehicles<br />
prohibited turn signs<br />
eg. no right turn<br />
no entry<br />
PARK RIGHT - MOVING TRAFFIC - 24
Other services<br />
Dispensations and suspensions<br />
If you are carrying out work or<br />
services to premises in the <strong>City</strong><br />
of <strong>Westminster</strong>, require constant<br />
access to your vehicle and need to<br />
park for longer than the maximum<br />
permitted stay at a meter, a pay<br />
& display bay or on a yellow line,<br />
you may be able to obtain<br />
permission to park.<br />
Cashless parking<br />
As part of <strong>Westminster</strong>'s dedication<br />
to enhancing customer service,<br />
new cashless parking initiatives<br />
are being introduced.<br />
For the latest information please<br />
visit www.westminster.gov.uk/<br />
cashlessparking<br />
We offer a variety of different<br />
services in the form of yellow line<br />
dispensations and on-street permits<br />
at a discounted meter tariff rate.<br />
To find out about these services<br />
please call <strong>Park</strong>ing Services on<br />
020 7823 4567 and ask to speak<br />
to our Special Permissions Team.<br />
PARK RIGHT - OTHER SERVICES - 25
Incorrect parking<br />
If you don’t park in accordance with<br />
the regulations or restrictions that<br />
apply to your parking location you<br />
may be penalised. Depending on<br />
where you have parked and the<br />
nature of the parking infringement,<br />
one of the following penalties may<br />
be applied:<br />
• parking tickets or PCNs are the<br />
most common form of enforcement<br />
• clamping<br />
• removal.<br />
<strong>Park</strong>ing tickets<br />
If you receive a parking ticket, you<br />
may ask the parking attendant for<br />
an explanation. If you feel a ticket<br />
has been issued wrongly, parking<br />
attendants will record your<br />
comments in their pocket book.<br />
A parking attendant has no authority<br />
to cancel or ‘tear up’ a parking ticket<br />
once it has been issued.<br />
The cost of a parking ticket is £120<br />
or £80 depending on the nature of<br />
the parking infringement. Payments<br />
made within 14 days (including the<br />
date of issue) will have a 50%<br />
discount applied i.e. £60 or £40.<br />
These charges are set by London<br />
<strong>Council</strong>s and approved by the Mayor of<br />
London and the Secretary of State,<br />
not <strong>Westminster</strong> <strong>City</strong> <strong>Council</strong>.<br />
IMPORTANT<br />
• Do not ignore your parking ticket<br />
or any associated correspondence<br />
• Challenge your parking ticket if<br />
you feel it has been wrongly issued<br />
• If you write to us always include<br />
the number of the parking ticket,<br />
the Vehicle Registration Number<br />
(VRN) and your full postal address<br />
Clamping<br />
Vehicles parked in contravention<br />
may be clamped following the issue<br />
of a parking ticket. Depending upon<br />
the contravention, clamping can<br />
occur immediately after the parking<br />
ticket has been issued. If you do not<br />
arrange for the release of the clamp<br />
within four hours, the vehicle may be<br />
removed, and a removal fee of £200,<br />
together with the cost of the parking<br />
ticket, will be payable.<br />
The current charge for release from<br />
a wheel clamp is £70. This charge<br />
and the cost of the parking ticket<br />
must be paid before the vehicle<br />
will be released back to you.<br />
To release the clamp, call the<br />
number on the notice attached to<br />
your vehicle. Credit and debit card<br />
details are accepted over the phone<br />
or you can visit the <strong>City</strong> <strong>Council</strong>'s<br />
One Stop Services.<br />
26 - PARK RIGHT - INCORRECT PARKING
If you feel that you have been<br />
wrongly clamped you are still<br />
required to pay the charge for the<br />
release of your vehicle and the cost<br />
of the parking ticket. You can then<br />
challenge the issue of the parking<br />
ticket and wheel clamp charge.<br />
Challenges must be received within<br />
28 days of the release of your<br />
vehicle.<br />
Vehicle removal<br />
Vehicles parked in contravention<br />
may be removed following the issue<br />
of a parking ticket. This is more<br />
likely to occur if the vehicle is<br />
causing an obstruction, for example,<br />
a vehicle parked in a sole-use<br />
resident bay without displaying a<br />
valid resident permit. Depending<br />
upon the contravention, removal can<br />
occur immediately after the parking<br />
ticket has been issued.<br />
The current charge to recover your<br />
vehicle is £200 which must be paid<br />
in addition to the applicable parking<br />
ticket.<br />
To check if your vehicle has been<br />
removed you can call the London<br />
wide TRACE service on<br />
020 7747 4747.<br />
If you feel that your vehicle was<br />
wrongly removed you are still<br />
required to pay the charge for the<br />
release of your vehicle and the cost<br />
of the parking ticket, then ask for<br />
a representation form on which to<br />
challenge the ticket and removal.<br />
This form must be received within<br />
28 days of release of the vehicle.<br />
If you do not collect your vehicle<br />
from the vehicle pound within<br />
24 hours, storage charges of £40 per<br />
day will be incurred. If your vehicle<br />
does not have valid road tax, the <strong>City</strong><br />
<strong>Council</strong> will take steps to dispose of<br />
your vehicle within 7 – 14 days from<br />
the date of removal. If your vehicle<br />
does have valid road tax and you do<br />
not claim your vehicle within 84<br />
days, then the <strong>City</strong> <strong>Council</strong> will take<br />
steps to dispose of your vehicle at<br />
a further cost of £70. The cost of your<br />
parking ticket, removal, storage and<br />
disposal will still apply and action<br />
will be taken to recover these charges.<br />
Vehicles displaying a valid<br />
disabled badge will not be<br />
clamped or removed unless misuse<br />
of the badge is suspected. If the<br />
vehicle is causing an obstruction<br />
it may be relocated. If your vehicle<br />
is removed or relocated call the<br />
London wide TRACE service<br />
on 020 7747 4747.<br />
PARK RIGHT - INCORRECT PARKING - 27
Payments and challenges<br />
How to pay for a parking ticket<br />
If you pay within 14 days of the date<br />
on the parking ticket (including the<br />
date of issue) the charge is reduced<br />
by 50%.<br />
You can pay a parking ticket by the<br />
following methods:<br />
On our website<br />
Visit www.westminster.gov.uk and<br />
pay by credit/debit card after clicking<br />
on <strong>Park</strong>ing Charge Notice payments.<br />
On the phone<br />
Call our 24 hour <strong>Park</strong>ing Services<br />
line on 020 7823 4567 to pay via<br />
an automated service.<br />
In person<br />
By cash, credit/debit card, cheque<br />
or postal order at one of our One<br />
Stop Services.<br />
By Post<br />
By cheque or postal order to:<br />
<strong>Park</strong>ing Services<br />
<strong>City</strong> of <strong>Westminster</strong><br />
PO Box 396, Warrington<br />
WA55 1EL<br />
How to challenge a parking ticket<br />
If you feel a parking ticket has<br />
been wrongly issued you should<br />
challenge it.<br />
1. Formal written representation<br />
A Notice to Owner (NtO) will be sent<br />
to the registered owner of the vehicle<br />
28 days after the parking ticket has<br />
been issued.<br />
This Notice will advise that there<br />
are 28 days to either:<br />
• Pay the parking ticket in full; or<br />
• Make a formal written<br />
representation to the <strong>Council</strong><br />
based upon the grounds detailed<br />
in the NtO.<br />
On receipt of the representation,<br />
we will carefully consider all the<br />
relevant facts, any mitigating<br />
circumstances and all information<br />
relating to the contravention held<br />
on our computer records and in the<br />
parking attendant's pocket book.<br />
If your representation is accepted,<br />
you will be notified that the parking<br />
ticket has been cancelled.<br />
Otherwise, you will be sent a formal<br />
Notice of Rejection (NoR) together<br />
with an appeal form. The NoR will<br />
advise you to either pay the parking<br />
ticket in full or to appeal to an<br />
Independent Adjudicator against<br />
this rejection.<br />
28 - PARK RIGHT - TICKET AND CLAMPS: PAYMENTS AND CHALLENGES
If you need advice on how to<br />
challenge a parking ticket, call<br />
<strong>Park</strong>ing Services on 020 7823 4567.<br />
2. Appeal to an Independent<br />
Adjudicator<br />
You can only appeal to the<br />
Independent Adjudicator on receipt<br />
of the Notice of Rejection (NoR).<br />
Appeals at this stage should be<br />
sent to the Independent <strong>Park</strong>ing<br />
Adjudicator at the <strong>Park</strong>ing and<br />
Traffic Appeals Service using the<br />
appeal form provided with the NoR.<br />
The Adjudicator can only consider<br />
appeals on the grounds listed in the<br />
Notice to Owner (NtO). The decision<br />
of the Adjudicator is final and<br />
binding upon both parties. Appeals<br />
can be heard either in person or by<br />
post, depending on your preference.<br />
Appeals in person are arranged by<br />
the <strong>Park</strong>ing and Traffic Appeals<br />
Service (see useful contacts on the<br />
back cover of this guide).<br />
How to challenge a clamp<br />
and/or removal<br />
Written representations must<br />
be received within 28 days of the<br />
release of your vehicle. <strong>Westminster</strong><br />
has 56 days to investigate the<br />
representation and to reply. If your<br />
representation is accepted, you will<br />
be notified that the parking ticket<br />
has been cancelled and any charges<br />
will be refunded to the person who<br />
paid them. Otherwise you will be<br />
sent a formal Notice of Rejection<br />
(NoR) together with an appeal<br />
form. The NoR will advise that your<br />
representation has been rejected<br />
and that you can appeal to an<br />
Independent Adjudicator against<br />
this rejection (see section 2, Appeal<br />
to an Independent Adjudicator).<br />
PARK RIGHT - TICKETS AND CLAMPS: PAYMENTS AND CHALLENGES - 29
Where to park<br />
Key to map pages and symbols<br />
PARKING SPACES<br />
PLOTTED IN<br />
WESTMINSTER<br />
White Badge holders<br />
parking bay<br />
Blue Badge holders<br />
parking bay<br />
Coach parking bay<br />
Motorcycle parking bay<br />
Masterpark car park<br />
Dual<br />
Primary Route<br />
Restricted Access Road<br />
Congestion zone<br />
Dual<br />
'A' Road<br />
Pedestrian Street<br />
<strong>Westminster</strong><br />
boundary<br />
'B' Road<br />
Other Road/Toll<br />
Cycle Path<br />
Track/Footpath<br />
.<br />
Other London borough<br />
boundary<br />
Statue/Memorial/<br />
Bandstand<br />
Street Market<br />
One Way Street<br />
Public toilet<br />
30 - PARK RIGHT - WHERE TO PARK
Leisure & Tourism<br />
attractions<br />
Main Railway Station<br />
London Underground<br />
Station<br />
Administration & Law<br />
buildings<br />
Other Railway Station<br />
Docklands Light<br />
Railway Station<br />
Industry & Commerce<br />
buildings<br />
Bus/Coach Station<br />
Passenger ferry<br />
landing stage<br />
Cemetery<br />
Public Open Space<br />
PARK RIGHT - WHERE TO PARK - 31
<strong>Park</strong> <strong>Right</strong>: Your <strong>Guide</strong> to parking in <strong>Westminster</strong> is published by <strong>Westminster</strong><br />
<strong>City</strong> <strong>Council</strong>.<br />
The contents of this publication are believed correct at the time of printing,<br />
October 2005. Whilst every care has been taken to ensure all information is correct,<br />
<strong>Westminster</strong> <strong>City</strong> <strong>Council</strong> can accept no responsibility for changes in the detail given,<br />
or for any expense or loss thereby caused.<br />
Mapping generated from Collins Bartholomew London digital databases<br />
Mapping © Collins Bartholomew 2005<br />
Produced by<br />
012 4225 8155 www.collins.co.uk/businessmaps<br />
All rights reserved. No part of this publication may be reproduced, stored in a<br />
retrieval system, or transmitted, in any form or by any means, electronic, mechanical,<br />
photocopying, recording or otherwise, without the prior written permission of the<br />
publisher and copyright owners.<br />
The representation of a road, track or footpath is no evidence of a right of way.
Useful Contacts<br />
General parking information<br />
www.westminster.gov.uk<br />
Call: 020 7823 4567 (24 hours)<br />
<strong>Park</strong>ing payments, general enquiries or<br />
to report a meter fault.<br />
On-street parking<br />
Suspensions<br />
www.westminster.gov.uk<br />
Call: 020 7641 6850<br />
Resident permits<br />
www.westminster.gov.uk<br />
Call: 020 7641 5123<br />
Tradesman permits<br />
www.westminster.gov.uk<br />
Call: 020 7641 6258<br />
Permit fraud hotline<br />
www.westminster.gov.uk<br />
Call: 020 7641 5278<br />
Motorcycle parking<br />
www.parkingforbikes.com<br />
Call: 020 7324 6276<br />
Disabled parking<br />
White Badge Disabled Permits<br />
www.westminster.gov.uk<br />
Call: 020 7641 5124<br />
Blue Badge disabled parking<br />
www.parkingforbluebadges.com<br />
Call: 020 7944 2914<br />
<strong>Westminster</strong> One Stop Services<br />
<strong>City</strong> Hall, 62 Victoria Street, SW1E 6QP<br />
Monday to Friday 8.30am to 7.00pm<br />
Saturday 9.00am to 1.00pm<br />
91-93 Church Street, NW8 8EV<br />
Monday to Wednesday and Friday<br />
8.00am to 5.00pm<br />
Thursday 8.00am to 7.00pm<br />
Saturday 9.00am to 3.00pm<br />
317 Harrow Road, W9 3RB<br />
Monday and Wednesday to Friday<br />
8.00am to 5.00pm<br />
Tuesday 8.00am to 7.00pm<br />
Other useful contacts<br />
Association of London Government (ALG)<br />
www.alg.gov.uk<br />
Call: 020 7934 9999<br />
<strong>Park</strong>ing and Traffic Appeals Service<br />
www.parkingandtrafficappeals.gov.uk<br />
Call: 020 7747 4700<br />
TRACE<br />
London wide vehicle tracing service<br />
Call: 020 7747 4747<br />
Transport for London<br />
www.tfl.gov.uk<br />
Call: 020 7941 4500<br />
Off-street parking<br />
Masterpark car parks<br />
www.masterpark.org.uk<br />
Call: 0800 243 348