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Manual for Male Circumcision under Local Anaesthesia

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<strong>Male</strong> circumcision <strong>under</strong> local anaesthesia<br />

Version 3.1 (Dec09)<br />

Counsellor’s empathic response: “So you often feel irritated,<br />

uncom<strong>for</strong>table, and pressured by your girlfriend. That must be<br />

difficult <strong>for</strong> you.”<br />

Active listening<br />

Active listening involves paying attention to what a client says and<br />

does, in a way that shows respect, interest and empathy. Active<br />

listening is more than just hearing what clients say. It is paying<br />

attention to the content of the message, as well as the client’s feelings<br />

and worries that show through his movements, tone of voice, facial<br />

expressions, and posture.<br />

Example:<br />

The client looks very nervous and is biting his nails, but tells the<br />

counsellor he is fine.<br />

Counsellor: “Sometimes when we think we are relaxed, we can still<br />

feel quite anxious inside. I see you are biting your nails. Perhaps<br />

something is bothering you that you do not know how to express.<br />

Do you have any idea what that might be”<br />

Open questioning<br />

Open questions are questions that require more than a one-word<br />

answer. They usually begin with words such as “how”, “what” or “why”.<br />

Open questions encourage clients to express their feelings and share<br />

in<strong>for</strong>mation about their situation.<br />

Examples:<br />

“Why have you decided to come <strong>for</strong> male circumcision”<br />

“How do you think circumcision can reduce your risk of STI or HIV<br />

infection”<br />

“What do you do that may make it possible <strong>for</strong> you to get infected<br />

with an STI or HIV”<br />

“What are you currently doing to protect yourself against STIs and<br />

HIV How is this working”<br />

Probing<br />

Probing is using questions to help clients express themselves more<br />

clearly. Probing is necessary when the counsellor needs more<br />

in<strong>for</strong>mation about the client’s feelings or situation. Asking a probing<br />

question is a good way to follow up on a question that has been<br />

answered by “yes” or “no.”<br />

Examples:<br />

“Can you tell me more about that”<br />

“How do you feel about that”<br />

Educating and Counselling Clients and Obtaining In<strong>for</strong>med Consent Chapter 3-7

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