Manual for Male Circumcision under Local Anaesthesia
Manual for Male Circumcision under Local Anaesthesia Manual for Male Circumcision under Local Anaesthesia
Male circumcision under local anaesthesia Version 3.1 (Dec09) Figure 9.2 The performance and quality improvement process 3 The performance and quality improvement process involves the following steps. • Define desired performance. In order for people to perform well, they must know what they are expected to do. Performance standards need to be set. Staff must know not only what their duties are, but also how they are expected to perform them. The desired performance should be realistic and based on common goals, the expectations of the community and the resources available. Examples of desired performance standards related to male circumcision are: • All clients over the age of 18 years must complete a written informed consent form before undergoing male circumcision. • Instruments used during a male circumcision procedure must be decontaminated in 0.5% sodium hypochlorite solution for 10 minutes before being cleaned and sterilized. • All clients undergoing male circumcision (and/or their parents) should be counselled about HIV. • Assess performance. The team should continually assess its own performance in relation to how it is expected to perform. This assessment can be done on a continuous basis informally, or more formally at periodic intervals, by monitoring specific activities and steps, conducting self-assessments or obtaining feedback from clients. Using the above desired standards as examples, performance assessment may show the following: • 76% of clients over the age of 18 years completed a written informed consent form before undergoing male circumcision (a gap of 24%). • Instruments used during male circumcision procedures were decontaminated in 0.5% sodium hypochlorite solution for 10 3 Adapted from: Performance improvement framework, developed through a collaborative effort by members of the Performance Improvement Consultative Group (PICG). Record keeping, monitoring, evaluation and supervision Chapter 9-7
Male circumcision under local anaesthesia Version 3.1 (Dec09) minutes before being cleaned and sterilized 50% of the time (a gap of 50%). • 36% of clients undergoing male circumcision (and/or their parents) were counselled about HIV (a gap of 74%). • Find the causes of performance gaps. A performance gap means that what is occurring does not meet the performance standards that have been set. If this is found to be the case, the manager needs to explore with staff why the gap is occurring. Sometimes the reasons for poor performance are not immediately obvious, and it may take some time to find the real cause. For example, if 74% of clients undergoing male circumcision are not being counselled about HIV infection, analysis of the gap may reveal the following possible causes: • shortage of staff (especially counsellors and nurses); • a high client load; • no space in the clinic for counselling clients; • a shortage of test kits for HIV; • staff not aware of facility policy; or • no one in the facility has been trained in counselling and testing. • Select and implement interventions to improve performance. Once the causes of the performance gap have been determined, the manager and staff will need to identify, put in order of priority, plan and implement interventions to improve performance. These interventions can be directed at improving the knowledge and skills of staff, or the environment and support systems. Many different types of interventions can improve worker performance. To make the best use of resources, it is important to select the most appropriate ones. • Monitor and evaluate performance. Once an intervention has been implemented, it is important to determine whether it has had the desired result. In other words, did the intervention lead to improved performance Did the team come closer to meeting established standards If not, the team will need to look again at what is hindering performance, to make sure that the interventions were targeted at the real cause of the performance gap. If performance has improved, it is important to continue monitoring to make sure that the level of performance is maintained. Record keeping, monitoring, evaluation and supervision Chapter 9-8
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<strong>Male</strong> circumcision <strong>under</strong> local anaesthesia<br />
Version 3.1 (Dec09)<br />
minutes be<strong>for</strong>e being cleaned and sterilized 50% of the time (a<br />
gap of 50%).<br />
• 36% of clients <strong>under</strong>going male circumcision (and/or their<br />
parents) were counselled about HIV (a gap of 74%).<br />
• Find the causes of per<strong>for</strong>mance gaps. A per<strong>for</strong>mance gap<br />
means that what is occurring does not meet the per<strong>for</strong>mance<br />
standards that have been set. If this is found to be the case, the<br />
manager needs to explore with staff why the gap is occurring.<br />
Sometimes the reasons <strong>for</strong> poor per<strong>for</strong>mance are not immediately<br />
obvious, and it may take some time to find the real cause. For<br />
example, if 74% of clients <strong>under</strong>going male circumcision are not<br />
being counselled about HIV infection, analysis of the gap may<br />
reveal the following possible causes:<br />
• shortage of staff (especially counsellors and nurses);<br />
• a high client load;<br />
• no space in the clinic <strong>for</strong> counselling clients;<br />
• a shortage of test kits <strong>for</strong> HIV;<br />
• staff not aware of facility policy; or<br />
• no one in the facility has been trained in counselling and<br />
testing.<br />
• Select and implement interventions to improve per<strong>for</strong>mance.<br />
Once the causes of the per<strong>for</strong>mance gap have been determined,<br />
the manager and staff will need to identify, put in order of priority,<br />
plan and implement interventions to improve per<strong>for</strong>mance. These<br />
interventions can be directed at improving the knowledge and<br />
skills of staff, or the environment and support systems. Many<br />
different types of interventions can improve worker per<strong>for</strong>mance.<br />
To make the best use of resources, it is important to select the<br />
most appropriate ones.<br />
• Monitor and evaluate per<strong>for</strong>mance. Once an intervention has<br />
been implemented, it is important to determine whether it has had<br />
the desired result. In other words, did the intervention lead to<br />
improved per<strong>for</strong>mance Did the team come closer to meeting<br />
established standards If not, the team will need to look again at<br />
what is hindering per<strong>for</strong>mance, to make sure that the interventions<br />
were targeted at the real cause of the per<strong>for</strong>mance gap. If<br />
per<strong>for</strong>mance has improved, it is important to continue monitoring<br />
to make sure that the level of per<strong>for</strong>mance is maintained.<br />
Record keeping, monitoring, evaluation and supervision Chapter 9-8