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The Learning and Skills Councils Annual Report and Accounts for ...

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Data management<br />

82. <strong>The</strong> Internal Audit review<br />

undertaken in early 2009 looked<br />

at the corporate management of<br />

LSC data including identification,<br />

documentation <strong>and</strong> specification<br />

of business requirements <strong>and</strong><br />

ownership of data sets.<br />

83. <strong>The</strong> review identified that there<br />

were significant initiatives being<br />

driven <strong>for</strong>ward to improve controls<br />

<strong>and</strong> procedures around corporate<br />

data management. <strong>The</strong>se included<br />

work streams around the<br />

In<strong>for</strong>mation Security Improvement<br />

Project, the implementation of<br />

the Mood enterprise architecture<br />

toolset <strong>and</strong> the <strong>Report</strong>ing <strong>and</strong><br />

Management In<strong>for</strong>mation Tools<br />

Policy. <strong>The</strong> review concluded<br />

that while these were positively<br />

contributing to governance <strong>and</strong><br />

control, until they were fully<br />

implemented only a restricted<br />

assurance could be given.<br />

Business change<br />

programmes<br />

84. <strong>The</strong> Internal Audit review<br />

concluded that effective<br />

corporate programme <strong>and</strong><br />

project management was not<br />

embedded across the LSC.<br />

A supportive programme<br />

management framework to<br />

ensure delivery was not in place,<br />

leading to exposure to the key<br />

risk of failing to effectively design<br />

<strong>and</strong> set up programmes <strong>and</strong><br />

projects that contributed to the<br />

achievement of LSC objectives<br />

<strong>and</strong> impacting on the LSC’s<br />

ability to engage effectively<br />

with the sponsor departments.<br />

Many of the requirements of the<br />

OGC framework <strong>for</strong> managing<br />

projects were missing. Work was<br />

commissioned by the National<br />

Director of Finance <strong>and</strong> Resources<br />

to develop a table of the biggest<br />

projects in the LSC; this also<br />

identified significant issues<br />

regarding governance <strong>and</strong> project<br />

management.<br />

85. Following agreement of the top<br />

programmes <strong>and</strong> risks, work was<br />

undertaken with SROs to adopt<br />

the training required to carry out<br />

the roles as set out in the OGC<br />

framework. In order to facilitate<br />

<strong>and</strong> support the introduction<br />

of the framework, a Corporate<br />

Programme Management Office<br />

function was created to act as<br />

a centre of excellence. Other<br />

aspects of the framework will<br />

also be implemented. This work<br />

was supported by the Director<br />

of In<strong>for</strong>mation Management<br />

Strategy, who agreed that a<br />

consolidated approach to change<br />

programmes was necessary<br />

that would integrate the overall<br />

business change programme <strong>and</strong><br />

support in<strong>for</strong>mation management<br />

programmes.<br />

86. In the absence of an in<strong>for</strong>mation<br />

compliance statement, Internal<br />

Audit was unable to give any<br />

in-year assurance on IT-related<br />

legislation.<br />

Train to Gain<br />

87. <strong>The</strong> National Audit Office<br />

undertook an evaluation of how<br />

effectively Train to Gain had been<br />

designed <strong>and</strong> implemented <strong>and</strong><br />

assessed its per<strong>for</strong>mance from its<br />

introduction in March 2006. <strong>The</strong><br />

report, Train to Gain: Developing<br />

the skills of the work<strong>for</strong>ce,<br />

was prepared <strong>for</strong> Parliament<br />

<strong>and</strong> published in July 2009. It<br />

concluded that the programme<br />

was not good value <strong>for</strong> money.<br />

88. BIS <strong>and</strong> the LSC’s view was that<br />

while inevitably there was some<br />

‘deadweight’ in this programme,<br />

overall it was a valuable <strong>and</strong><br />

effective way of increasing<br />

essential skills <strong>for</strong> those already in<br />

the work<strong>for</strong>ce, <strong>and</strong> was doing so<br />

in record numbers at the height<br />

of the recession, precisely when it<br />

was most needed.<br />

89. Following the National Audit<br />

Office report, the Public <strong>Accounts</strong><br />

Committee took evidence in late<br />

2009 <strong>and</strong> published its report<br />

in January 2010. <strong>The</strong> Public<br />

<strong>Accounts</strong> Committee concluded<br />

that Train to Gain had not been<br />

well managed, <strong>and</strong> there should<br />

have been realistic targets <strong>and</strong><br />

better management of dem<strong>and</strong>,<br />

together with more focus on the<br />

areas where it had been most<br />

effective. BIS <strong>and</strong> the LSC agreed<br />

that it was a sensible stage at<br />

which to implement a number of<br />

refinements <strong>and</strong>, indeed, many of<br />

these had been in the process of<br />

implementation.<br />

42 LSC <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> 2009–10

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