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8. In 2008–09, the LSC failed to<br />

properly manage the pipeline of<br />

college rebuilding applications<br />

compared to the funding available<br />

(see below). A significant amount<br />

of senior management time <strong>and</strong><br />

ef<strong>for</strong>t was required to mitigate<br />

the effects of this during the<br />

past year. <strong>The</strong> LSC was also in its<br />

final year of existence as a result<br />

of Machinery of Government<br />

changes <strong>and</strong> hence in the process<br />

of transitioning its approximately<br />

3,200 staff to the YPLA <strong>and</strong> the<br />

<strong>Skills</strong> Funding Agency, including<br />

transferring some 745 staff to<br />

more than 150 local authorities<br />

<strong>and</strong> other government bodies.<br />

In April 2009, the National<br />

Apprenticeship Service was also<br />

<strong>for</strong>med as a separately managed<br />

organisation within the LSC by<br />

means of an internal selection<br />

process <strong>for</strong> some 400 posts,<br />

creating significant shortages of<br />

resource in the rest of the LSC.<br />

9. <strong>The</strong>se events were occurring at<br />

the same time that the LSC had<br />

quickly to trans<strong>for</strong>m itself. This<br />

required a significant change in<br />

the nature of the structure <strong>and</strong><br />

accountabilities of a very large<br />

organisation, moving from nine<br />

independent regional organisations<br />

to a national structure with much<br />

more central oversight. Finally, as<br />

a result of the merger of DIUS <strong>and</strong><br />

BERR, the Government decided to<br />

make a late change to the <strong>Skills</strong><br />

Funding Agency’s organisational<br />

structure by involving Regional<br />

Development Agencies in the<br />

determination of what adult skills<br />

were to be funded. This required<br />

new ways of working to be<br />

developed <strong>and</strong> a further transfer of<br />

staff at a late stage.<br />

10. Any of these factors would<br />

represent a significant risk;<br />

taken together, they amounted<br />

to an unprecedented level of<br />

difficulty <strong>and</strong> risk to the effective<br />

delivery of the LSC’s main<br />

operational functions.<br />

11. In the event, the very difficult<br />

college capital issue was effectively<br />

managed (as set out in the<br />

section on college capital funding,<br />

below); the LSC was restructured<br />

<strong>and</strong> continued to manage its<br />

other programmes; the National<br />

Apprenticeship Service was created<br />

<strong>and</strong> achieved a significant increase<br />

in the number of Apprenticeships;<br />

the shadow YPLA <strong>and</strong> <strong>Skills</strong><br />

Funding Agency were set up, <strong>and</strong><br />

both launched smoothly on 1 April<br />

2010; <strong>and</strong>, finally, the transfer of<br />

staff to other public bodies was<br />

achieved.<br />

12. During all of this, despite some<br />

fairly close calls, there were no<br />

material operational failures<br />

<strong>and</strong> the LSC continued to work<br />

towards <strong>and</strong> achieve – or exceed –<br />

its various government targets.<br />

Capacity to<br />

h<strong>and</strong>le risk<br />

13. Traditionally, in order to deliver<br />

on the ambitious goals that<br />

government set <strong>for</strong> the LSC,<br />

the LSC’s risk appetite was<br />

considered to be high, including<br />

risks to the LSC’s reputation. <strong>The</strong><br />

organisation sought to manage<br />

<strong>and</strong> mitigate identified risks but in<br />

its 2008–09 Statement on Internal<br />

Control the LSC recognised<br />

that risk management needed<br />

improvement. In more recent<br />

times, when the environment<br />

changed, the LSC’s ability<br />

to manage risks became yet<br />

more constrained.<br />

14. <strong>The</strong> LSC had an established risk<br />

management policy, which was<br />

refined <strong>and</strong> enhanced during<br />

2009–10.<br />

<strong>The</strong> risk <strong>and</strong><br />

control framework<br />

15. A national risk manager, through<br />

a director, supported the<br />

management of risk across the<br />

organisation. Each business unit<br />

<strong>and</strong> region had an appointed<br />

senior manager to act as risk<br />

champion. <strong>The</strong>se managers did<br />

not own the risks but acted as<br />

stewards of the process. Guidance<br />

required consideration of risk<br />

management to be a st<strong>and</strong>ing<br />

agenda item <strong>for</strong> all senior<br />

management teams, including the<br />

LSC’s Management Group.<br />

16. In 2008–09, as was demonstrated<br />

by the college capital funding<br />

difficulties, this process was not<br />

strong enough to deal with the<br />

changed funding environment <strong>and</strong><br />

did not lead to timely recognition<br />

of the need to adapt our structure<br />

<strong>and</strong> ways of working to a new<br />

<strong>and</strong> much more difficult world.<br />

Significant change was needed <strong>and</strong><br />

the key steps taken to achieve this<br />

in 2009–10 are set out below.<br />

17. Identified key risks had an assigned<br />

senior owner who was required<br />

to evaluate <strong>and</strong> manage them<br />

appropriately. A balanced response<br />

was encouraged, whereby the cost<br />

of control was weighed against the<br />

likely impact of a risk becoming<br />

a reality <strong>and</strong> the estimated<br />

consequences if it did. Guidance<br />

was available via the intranet<br />

<strong>and</strong> ongoing advice <strong>and</strong> support<br />

were provided.<br />

34 LSC <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> 2009–10

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