West Rail vs. Bus - Lingnan University Library

way to increase the coverage and improve the passenger amount. Results show that
increase in interchange concession and the enhancement of feeder service are two of
the main measures that can motivate them to travel by West Rail. During the
interviews, many people complained that the light rail service was inadequate during
the peak hours, especially in Tin Shui Wai. It is suggested that KCRC can further cut
down the frequency of long distance routes but to enhance the frequency of short
distance feeder routes to cope with the demand. Also feeder bus service like route
K76 can also be more frequent. On the other hand, lacking free feeder service in Kam
Tin district results in low passenger amount in Kam Sheung Road station. So it is
suggested that free feeder service should be provided to Kam Tin passengers. For the
urban areas, it is suggested that KCRC can provide free express feeder service to Yau
Ma Tei, Jordan as well as East Kowloon like Kwun Tong. These areas are popular
places for residents for recreation and working purpose, but passengers can only have
an interchange concession of $1 less for interchange with bus to go to these places in
a long journey time. It discourages passengers to travel by West Rail. A fast and free
feeder route is a good method to attract passengers. But sometimes it is difficult to
open a new feeder route; they can cooperate with other public transport like public
light bus to open some express route to provide free feeder services.
Forth is promotion. Although respondents think that promotion is not the
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