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West Rail vs. Bus - Lingnan University Library

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Figure 1. Decision making process of passengers to choose a transportation mode<br />

Passengers<br />

decide of<br />

transportation<br />

mode<br />

Internal<br />

External<br />

factors<br />

factors<br />

Demographic<br />

Cost<br />

Trip Purpose<br />

Path<br />

availability<br />

and service<br />

level of bus<br />

Government<br />

policy<br />

Different<br />

market<br />

segments of<br />

passengers<br />

Marketing<br />

mix of <strong>West</strong><br />

<strong>Rail</strong><br />

Choice of<br />

transportation<br />

mode<br />

3.2 The Choice of Transportation Mode<br />

The choice of transportation mode is an interesting issue to investigate<br />

because different people may have different criteria to choose a transportation mode.<br />

Even people have the same characteristics, if one criterion is different, their choices of<br />

transportation mode can be very different. According to Des de Dios Ortudas and<br />

21

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