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COMMERZBANK AKTIENGESELLSCHAFT

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To our Shareholders Corporate Responsibility Management Report Risk Report Group Financial Statements Further Information 139 195<br />

127 71 Business and overall conditions<br />

135 79 Earnings performance, assets and financial position<br />

147 91 Segment performance<br />

137 193 Our employees<br />

143 199 Report on events after the reporting period<br />

144 200 Outlook and opportunities report<br />

Since 2010, we have been making more use of social media platforms to communicate<br />

with potential young talent. These platforms are becoming more and more popular with pupils,<br />

students and graduates as an information source and a platform for exchanging information<br />

on starting a career. We therefore use Twitter to publish current job offers and information<br />

on our entry opportunities for young talent. We also have a presence on YouTube and<br />

Xing and have ourselves rated by our employees on Kununu. In 2011 on our ”Commerzbank<br />

Career” Facebook page, our Chief Human Resources Officer, Ulrich Sieber, gave insights<br />

into the world of careers at the Bank entitled “7-times Sieber”. Overall, we have nearly<br />

15,000 fans on social network sites. Our social media involvement in the HR area makes us<br />

one of the top five most active DAX companies.<br />

We not only reach out to potential young talent via social media but also in person. In<br />

2011, we organised application training events in schools and used case studies to place pupils<br />

into entrepreneur roles. We also participated in cross-sector young talent development<br />

programmes, such as the Start Foundation, “business@school” and “Handelsblatt macht<br />

Schule”. The success of these measures can be seen, for instance, in the constantly high<br />

level of applications from trainees. In 2011, we had taken on around 1,000 trainees and students<br />

from cooperative education colleges. We normally train more students than we ourselves<br />

require, in order to give a large number of students the opportunity to receive professional<br />

training. This way we invest in the Bank’s future and also underpin our social<br />

commitment. In 2011, we took on more than two thirds of the trainees who wanted to participate<br />

and gave them an interesting professional perspective in the Bank.<br />

With the Commerzbank Academy, we ensure transparency and uniformity in bank-wide<br />

training and encourage staff across all groups. We have already established a uniform structure<br />

for development paths in management and project careers. The focus is now on specialists,<br />

for whom there will be increased competition on the jobs market in future. We offer<br />

them a valuable alternative to management and project careers.<br />

Developing ideas, solving problems<br />

We made significant progress in 2011 in developing ideas management with which we are<br />

improving company processes. The basis for this is still the “ComIdee” IT platform on which<br />

all staff may submit their ideas for improvements. In 2011, 2,824 female staff and 4,404 male<br />

staff submitted ideas through ComIdee; this was 10% more than in 2010. The ideas were<br />

rewarded with a total of €216,000, the highest premium for a single idea reaching a new<br />

high of €56,625. We also started our “WikIdee” platform in September 2011, where employees<br />

work interactively on overarching problems, such as processes, technical applications or<br />

methods of advising customers. Everyone may place their own suggestions online or submit<br />

a concrete question with a request for support. The evaluation of ideas produces a ranking<br />

that highlights relevant topics, potential innovations and critical points.<br />

Group Management Report

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