Nursing Annual Report - Akron General Medical Center
Nursing Annual Report - Akron General Medical Center
Nursing Annual Report - Akron General Medical Center
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2010<br />
<strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong><br />
Pursuing Excellence<br />
Transformational Leadership<br />
Structural Empowerment<br />
Exemplary<br />
Professional Practice<br />
New Knowledge, Innovations<br />
& Improvements<br />
Empirical Quality Outcomes<br />
www.akrongeneral.org
TABLE OF CONTENTS<br />
Letter from the Chief <strong>Nursing</strong> Officer ........... 2<br />
Transformational Leadership<br />
Quality of <strong>Nursing</strong> Leadership ....................................... 3<br />
Management Style ........................................................ 4<br />
Structural Empowerment<br />
Organizational Structure ................................................ 6<br />
Personnel Policies and Programs ................................. 6<br />
Community and the Healthcare Organization ............... 7<br />
Image of <strong>Nursing</strong> ........................................................... 8<br />
Exemplary Professional Practice<br />
Professional Development ............................................ 9<br />
Professional Models of Care ....................................... 10<br />
Consultation and Resources ....................................... 11<br />
Autonomy .................................................................... 11<br />
Nurses as Teachers ..................................................... 12<br />
Interdisciplinary Relationships ..................................... 12<br />
New Knowledge, Innovations & Improvements<br />
Quality Improvement ................................................... 13<br />
Empirical Quality Outcomes<br />
Quality of Care ............................................................. 14<br />
Pursuing Excellence .......................................... 15<br />
Editor: Anita Sanford, MSN, RN, NE-BC<br />
Director, <strong>Nursing</strong> Special Operations<br />
www.akrongeneral.org
Transformational Leadership<br />
Structural Empowerment<br />
Exemplary<br />
Professional Practice<br />
New Knowledge,<br />
Innovations & Improvements<br />
Empirical Quality Outcomes<br />
1 <strong>Akron</strong> <strong>General</strong>
Pursuing Excellence<br />
Dear <strong>Nursing</strong> Colleagues:<br />
Thank you for another great year that demonstrated the<br />
commitment to excellence that the nurses at <strong>Akron</strong> <strong>General</strong><br />
consistently deliver to our patients and our community. This<br />
commitment resulted in exceptional patient outcomes and<br />
produced a safe healing environment for our patients.<br />
The 2010 National Research Corporation (NRC) Market Guide<br />
Study in Summit County ranked <strong>Akron</strong> <strong>General</strong> number one in<br />
28 of 31 indicators. I am confident that our nursing staff directly<br />
impacted those results in the following areas:<br />
• Best nurses<br />
• Top of mind (which hospital comes to your mind first)<br />
• Most personalized care<br />
• Highest patient safety<br />
• First choice in all healthcare needs<br />
• Best quality care<br />
Please take a moment to review the many accomplishments of our<br />
<strong>Nursing</strong> Department in 2010, including:<br />
• High quality patient outcomes<br />
• Revised Shared Governance structure<br />
• Caring Connections workshops<br />
• Low nursing turnover rates<br />
• Grand opening of our Operation <strong>Center</strong><br />
These and other achievements, advances, contributions, and<br />
innovations are described in detail in the enclosed report. Through<br />
the commitment and dedication of our nurses we have enhanced<br />
professional nursing practice and improved the lives of our patients<br />
and community.<br />
Congratulations to our nurses on a “Year of Excellence!”<br />
Thank you for all you do for our profession.<br />
Respectfully,<br />
Beverly Bokovitz, MSN, RN, NEA-BC<br />
Senior Vice President, Chief <strong>Nursing</strong> Officer<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 2
Transformational<br />
Transformational Leadership<br />
FORCE 1<br />
Quality of <strong>Nursing</strong><br />
Leadership<br />
Sigma Theta Tau International<br />
Excellence in <strong>Nursing</strong> Award<br />
Each year, this recognition is given to an<br />
individual who has demonstrated strong<br />
nursing leadership and vision for the<br />
growth of the nursing profession. The<br />
2010 recipient was Deb Pisciotta, MSN, RN,<br />
CNS-BC, Trauma Clinical Nurse Specialist.<br />
(pictured top left)<br />
Denise Myricks, MSN, RN, ESRI, was<br />
appointed a member of the National League<br />
of <strong>Nursing</strong> Accrediting Committee.<br />
(pictured top right)<br />
Beverly Bokovitz, MSN, RN, CNO, was<br />
the recipient of the Women of Achievement<br />
Award, Open M Leadership Award and<br />
Crain’s Cleveland Business Health Care<br />
Hero Award. (not pictured)<br />
Karen Mascolo, MSN, RN, Director,<br />
Professional Practice was appointed to<br />
Sigma Theta Tau’s Board of Directors.<br />
(pictured bottom right)<br />
Diabetes Walk<br />
3 <strong>Akron</strong> <strong>General</strong>
Leadership<br />
“The right patient in the right bed,<br />
the first time, as quickly as possible”<br />
Management Style<br />
Bev’s Blog<br />
The blog was created to enable vertical and<br />
horizontal communication. In 2010, there were<br />
more than 460 comments, 20 topics and more<br />
than 100 changes implemented as a result<br />
of the blog.<br />
Operation <strong>Center</strong> (pictured below)<br />
“The right patient in the right bed, the first time,<br />
as quickly as possible”<br />
In 2010 the Operation <strong>Center</strong> (OC) and the<br />
Discharge Desk were developed to improve<br />
throughput. All direct admissions, ED and<br />
surgical patients are assigned a bed through the<br />
OC, 24 hours a day/seven days a week. The OC<br />
is composed of RNs and admitting clerks. The<br />
discharge coordinator scans all armbands of<br />
discharged patients between 11:30 am and 8 pm.<br />
This process improves throughput by alerting the<br />
OC RNs when a bed is available. Since April 19,<br />
2010, nearly 7,000 armbands have been scanned,<br />
thereby reducing clean bed wait times!<br />
Unit-Based Councils<br />
<strong>Akron</strong> <strong>General</strong> completed Waves VI & VII of the<br />
Relationship-Based Care (RBC) Initiative. All units<br />
are now live with RBC have a unit-based council<br />
responsible for the implementation of RBC and<br />
primary nursing on their unit.<br />
FORCE 3<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 4
Structural Em<br />
Structural Empowerment<br />
5 <strong>Akron</strong> <strong>General</strong>
powerment<br />
Organizational Structure<br />
FORCE 4 FORCE 2<br />
<strong>Nursing</strong> Council Approved:<br />
• Changes to the Shared Governance structure<br />
• SBAR reporting for safe patient hand-offs policy<br />
• Incontinence Associated Dermatitis policy<br />
• Discharge Insulin form developed as an addendum to the patient’s<br />
home-going medication information for sliding scale insulin<br />
Shared Governance<br />
Shared Governance supports<br />
professional nursing practice<br />
by promoting clinical autonomy,<br />
professional development and<br />
evidence-based practice through<br />
nurse representation on hospitalwide<br />
and unit-based councils.<br />
Shared Governance has<br />
been at <strong>Akron</strong> <strong>General</strong><br />
for more than 20 years.<br />
In 2010, new bylaws were<br />
developed, integrating the<br />
Unit<br />
Based<br />
Councils<br />
14 Forces of Magnetism and the<br />
principles of Relationship-Based<br />
Care to the structure and process<br />
guidelines. The new councils and<br />
members were initiated at the<br />
beginning of 2011.<br />
Personnel Policies and Procedures<br />
DEPARTMENT OF NURSING<br />
SHARED GOVERNANCE STRUCTURE<br />
Magnet<br />
Council<br />
Evidence<br />
Based Practice<br />
& Research<br />
Council<br />
Professional<br />
Practice<br />
Council<br />
<strong>Nursing</strong><br />
Coordinating<br />
Council<br />
Quality &<br />
Patient Safety<br />
Council<br />
Staff<br />
Development<br />
& Education<br />
Council<br />
Advanced<br />
Practice<br />
Council<br />
<strong>Nursing</strong> Turnover and Vacancy<br />
The Staff RN turnover rate for <strong>Akron</strong> <strong>General</strong> was 5.3 percent and the<br />
vacancy rate was 2.3 percent. The Ohio Hospital Association (OHA) reports<br />
an average RN turnover of 14.1 percent and average RN vacancy of 6.5 percent.<br />
OB Expansion<br />
Postpartum expanded, creating 15 additional private rooms and 16 nursing beds<br />
for a total of 37 private rooms. This provided for <strong>Akron</strong>, Ohio’s first private room<br />
birthing experience.<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 6
Structural Empowerment<br />
Community and the Healthcare Organization<br />
FORCE 10<br />
Open M<br />
During Nurses Week, our nurses raised nearly<br />
$12,000 for Open M and our SOS fund. This is<br />
an increase of 50 percent from 2009!<br />
(pictured below left)<br />
Reflections Breast Health <strong>Center</strong><br />
<strong>Akron</strong> <strong>General</strong>’s Reflections Breast Health<br />
<strong>Center</strong> was awarded a grant from the<br />
Susan G. Komen Foundation for $58,141.<br />
(pictured below right)<br />
The grant supports:<br />
• Free screening mammograms and<br />
biopsy or surgery<br />
• Outreach programs by educating the<br />
community about the importance of an<br />
annual breast health assessment<br />
Nurses Volunteering<br />
in the Community<br />
During 2010, <strong>Akron</strong> <strong>General</strong> nurses extended<br />
their expertise to our community. Through<br />
the Speakers’ Bureau, health fairs and other<br />
community events, more than 14,000 people<br />
connected with our nurses. Seventeen<br />
presentations drew people to hear about<br />
women’s heart health, new treatment options<br />
for heartburn, advances in cancer treatment<br />
and stress reduction. Our nurses worked at<br />
36 different community events to educate and<br />
provide health screenings. Additionally, the<br />
nurses participated in various fund-raising<br />
walks (pictured below). These nurses play a vital<br />
role in <strong>Akron</strong> <strong>General</strong>’s mission to improve the<br />
health and lives of our patients and community.<br />
7 <strong>Akron</strong> <strong>General</strong>
1 2 3 4 5<br />
Image of <strong>Nursing</strong><br />
Nurses Make a Difference<br />
The Nurses Make a Difference award<br />
recognizes nurses who provide<br />
outstanding care. They were<br />
nominated by patients and families.<br />
The recipients were:<br />
Vicky Erdman, RN, HBO (1)<br />
Cy Mattis, RN, 42B (2)<br />
Shellee Wandel, RN, 5400 (3)<br />
Caring Nurse Recipients<br />
Tom Thomas, RN, 5400<br />
Claudia Loffelman, RN, ED<br />
Mary Backer, RN, 4100<br />
Amy Hudak, RN, 4200A<br />
Amy McConhie, RN, 7100<br />
Tom Ponyik, RN, 8100<br />
Ann Kaser, RN, CTC<br />
Des Hunt, RN, PACU<br />
Cameos of Caring<br />
Cameos of Caring is awarded to RNs<br />
promoting and contributing to the<br />
nursing profession. (Award pictured right)<br />
FORCE 12<br />
The recipients were:<br />
Shellee Wandel, BSN, RN (3)<br />
Faith Gingerich, RN, BSN (4)<br />
Paula Sherrill, RN (5)<br />
<strong>Akron</strong> <strong>General</strong><br />
<strong>Akron</strong> City Hospital<br />
<strong>Akron</strong> Children’s Hospital<br />
Cleveland Clinic Foundation<br />
Cuyahoga Falls <strong>General</strong> Hospital<br />
Barberton Citizens Hospital<br />
St. Thomas Hospital - <strong>Akron</strong><br />
University Hospitals - Cleveland<br />
Other Facilities<br />
Marymount Hospital<br />
Hillcrest Hospital<br />
MetroHealth <strong>Medical</strong> <strong>Center</strong><br />
Wadsworth-Rittman Hospital<br />
Which Hospital has the Best Nurses<br />
N = 519<br />
0% 5% 10% 15% 20% 25% 30% 35%<br />
2010 NRC Results<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 8
Exemplary Profe<br />
Exemplary Professional<br />
FORCE 14<br />
Professional Development<br />
Susan Moats, BSN, MBA, RN, executive director,<br />
Heart & Vascular <strong>Center</strong> and Tamara May, RT,<br />
systems specialist, Heart and Vascular <strong>Center</strong>,<br />
wrote an article entitled, “<strong>Akron</strong> <strong>General</strong> <strong>Medical</strong><br />
<strong>Center</strong> Implements ProVation MD Software to<br />
Speed UP <strong>Report</strong>ing.” It was published in Cath<br />
Lab Digest in August and the art was accepted<br />
for publication.<br />
Peggy Zanin, BSN, MS, RN, coordinator,<br />
Heart & Vascular <strong>Center</strong>, Bobbie Gross,<br />
MSN, RN, coordinator, Cardiac Registry, and<br />
Kathleen Burns, RN, CNS Student, University<br />
of <strong>Akron</strong>, published an article in the Journal of<br />
Community Health <strong>Nursing</strong> (October-December<br />
2010 edition) entitled, “Cardiovascular Risk<br />
Study: A Comparison between Northeast Ohio<br />
Cardiovascular Nurses and the Nation.”<br />
Anita Sanford, MSN, RN, presented a poster<br />
entitled, “Improving Patient Throughput,<br />
Satisfaction and Quality by Developing an<br />
Admissions Operation <strong>Center</strong>” at the OONE<br />
Conference in October.<br />
The following nurses received a national<br />
certification:<br />
5400<br />
Christine Dean, RN<br />
Chrissy Hoover, RN<br />
Stacey Skrzyrpek, RN<br />
Athena Stamulous, RN<br />
Diane Moriconi, RN<br />
Barb Greve, RN<br />
Gill Myers, RN<br />
Julie Imani, RN<br />
Regina Sares, RN<br />
ED<br />
Diana Shaffer, RN<br />
Edwin Shaw<br />
Beth Hendricks, RN<br />
Sarah Carper, RN<br />
Valerie Horton-Darnell, LPN<br />
ICU<br />
Christina Muller, RN, CRN<br />
The following nurses earned their advanced<br />
degree:<br />
Nancy Doolittle, MBA, MSN, RN, received her<br />
Master’s from the University of Phoenix.<br />
Anita Sanford, MSN, RN, received her<br />
Master’s in <strong>Nursing</strong> Administration from The<br />
University of <strong>Akron</strong>.<br />
Gillian Myers, MSN, RN, ACNS-BC, OCN,<br />
received her Master’s from The University<br />
of <strong>Akron</strong>.<br />
Continuing Education Provided by<br />
<strong>Nursing</strong> Staff Development<br />
• 228 CE Programs<br />
• 1,275 number of contact hours<br />
• 5,533 RNs in attendance<br />
• 214 general in-services<br />
• 3,333 employees in attendance at<br />
the in-services<br />
• 20 <strong>Nursing</strong> Grand Rounds and<br />
Clinical Symposiums (Pictured right)<br />
9 <strong>Akron</strong> <strong>General</strong>
ssional Practice<br />
Practice<br />
The mission of the Integrative Medicine<br />
Committee is to promote holistic care<br />
for our patients and community.<br />
FORCE 5<br />
Professional Models of Care<br />
Relationship-Based Care<br />
Relationship-Based Care (RBC) is our interdisciplinary practice model that places patients and<br />
families in the center of care. The model is based on Jean Watson’s Theory of Human Caring.<br />
RBC is fully implemented in all inpatient departments and throughout the hospital.<br />
Caring Connections<br />
Caring Connections was created in 2010 and customized to <strong>Akron</strong> <strong>General</strong>. It is a three-day<br />
workshop focused on reconnecting with the core purpose of our work--caring for our patients.<br />
Laurie Patterson, Ombuds, Jane Ragozine, RN, NLC and Todd Feemster, LPN, 5200A<br />
facilitate the Caring Connection workshop. More than 300 employees attended in 2010.<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 10
Exemplary Profe<br />
Exemplary Professional<br />
FORCE 8<br />
Consultation and Resources<br />
Autonomy<br />
Northeastern Ohio <strong>Nursing</strong> Initiative<br />
(NEONI)<br />
<strong>Nursing</strong> Staff Development coordinated three<br />
days of shadowing for 23 high school students<br />
interested in a nursing career.<br />
Schools of <strong>Nursing</strong><br />
<strong>Nursing</strong> Staff Development coordinated<br />
placement of 113 clinical groups totaling<br />
1,054 students from nine schools of nursing.<br />
Coordination was provided for 96 practicum<br />
students for 11,200 practicum hours, including<br />
12 Nurse Externs from Kent State University<br />
(pictured above). Our advanced practice nurses<br />
mentored 17 graduate nursing students.<br />
80%<br />
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
20%<br />
10%<br />
11 <strong>Akron</strong> <strong>General</strong><br />
Observation Floor<br />
The collaboration between the Observation<br />
Unit (4200A) and Operation <strong>Center</strong> (OC)<br />
provides evidence that placing observation<br />
patients accurately decreases their length of<br />
stay. Since the OC opened in May, the<br />
placement of medical observation on<br />
4200A has also improved (see graph below).<br />
<strong>Medical</strong> Observation Patient Placed on Observation Floor (4200A)<br />
OPERATION CENTER<br />
OPENS<br />
JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC<br />
FORCE 9
ssional Practice<br />
Practice<br />
FORCE 13 FORCE 11<br />
Nurses as Teachers<br />
Barbara Donoho Award<br />
The Barbara Donoho<br />
Distinguished Leadership<br />
for Learning Nurses Award<br />
recognizes outstanding<br />
clinicians who help educate<br />
students from Kent State<br />
University’s College of <strong>Nursing</strong>.<br />
The 2010 recipients were:<br />
Britney Larimore, BSN, RN-C,<br />
Labor and Delivery<br />
Linda Jacobs, BSN, RN, 6100<br />
John Flavelle, BSN, RN, HVC<br />
Amy Stineman, BSN, RN, 5200A<br />
Dianne Boyle, RN, 6400<br />
Health Care Educator Award<br />
The Health Care Educator Award recognizes direct caregivers that are excellent<br />
teachers to peers, patients and family members. The recipients are Tammy<br />
Pinchot, RN, 2400, and Denise Myricks, MSN, RN, ESRI.<br />
Interdisciplinary Relationships<br />
Integrative Medicine<br />
The mission of the Integrative Medicine Committee is to promote holistic care<br />
for our patients and community. Integrative Medicine was proud to present a<br />
series of conferences during the fall of 2010. The presenters included Dr. Moshe<br />
S. Torem, Julie Imani, MSN, CNS, CHPN, Oncology, and Dr. Patrick Mok.<br />
Julie Imani, MSN, CNS, CHPN, presented “Integrative Medicine and Chronic<br />
Pain” on the WAKR Ray Horner morning radio show.<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 12
New Knowledge,<br />
Innovations & Improvements<br />
Core Measures<br />
Quality Improvement<br />
<strong>Nursing</strong> Informatics: (pictured left)<br />
• Hired, educated and trained eight new<br />
system administrators.<br />
• Completed staff training (300+ employees)<br />
and implemented AdminRX and Horizon Expert<br />
Documentation at ESRI and Lodi Hospitals.<br />
• Played a pivotal role in the development,<br />
ongoing construction and implementation of the<br />
Computerized Patient Order Entry (CPOE) plan<br />
for <strong>Akron</strong> <strong>General</strong>.<br />
• Trained and implemented phase one of Horizon<br />
Perinatal Care.<br />
• Worked on a new nursing patient acuity system<br />
to be implemented in Spring 2011.<br />
Skin Champion Program<br />
The Skin Champions decreased the incidence<br />
of hospital-acquired pressure ulcers, saving the<br />
hospital approximately $46,830 in 2010.<br />
100%<br />
80%<br />
60%<br />
Perfect “Care” Stroke 2010<br />
Perfect ”Care” Acute Myocardial Infarction 2010<br />
100%<br />
80%<br />
60%<br />
40%<br />
20%<br />
0<br />
JAN. 2010<br />
FEB. 2010<br />
MAR. 2010<br />
APR. 2010<br />
MAY. 2010<br />
JUN. 2010<br />
JUL. 2010<br />
AUG. 2010<br />
SEP. 2010<br />
OCT. 2010<br />
NOV. 2010<br />
DEC. 2010<br />
40%<br />
20%<br />
0%<br />
JAN. 2010<br />
FEB. 2010<br />
MAR. 2010<br />
APR. 2010<br />
MAY. 2010<br />
JUN. 2010<br />
JUL. 2010<br />
AUG. 2010<br />
SEP. 2010<br />
OCT. 2010<br />
NOV. 2010<br />
DEC. 2010<br />
FORCE 7<br />
13 <strong>Akron</strong> <strong>General</strong><br />
<strong>Akron</strong> <strong>General</strong><br />
<strong>Akron</strong> City Hospital<br />
Cleveland Clinic Foundation<br />
<strong>Akron</strong> Children’s Hospital<br />
Cuyahoga Falls <strong>General</strong><br />
Barberton Citizens Hospital<br />
Other Facilities<br />
University Hospitals - Cleveland<br />
St. Thomas Hospital - <strong>Akron</strong><br />
Marymount Hospital<br />
Wadsworth-Ritman Hospital<br />
MetroHealth <strong>Medical</strong> <strong>Center</strong><br />
“Which Hospital has the Highest Patient Safety” N = 501<br />
0% 5% 10% 15% 20% 25% 30%<br />
2010 NRC Results
Empirical Quality Outcomes<br />
Quality of Care<br />
FORCE 6<br />
100%<br />
80%<br />
60%<br />
40%<br />
20%<br />
0<br />
Homeland Security<br />
Nineteen <strong>Akron</strong> <strong>General</strong> ED employees<br />
attended Homeland Security Training at the<br />
<strong>Center</strong> for Domestic Preparedness (CDP) in<br />
Anniston, Alabama. The CDP is operated by<br />
the United States Department of Homeland<br />
Security’s Federal Emergency Management<br />
Agency. It is a weeklong hands-on training<br />
session geared toward preparing our<br />
community and hospital for a disaster.<br />
Patient Satisfaction<br />
Press Ganey Associates, Inc., named Lodi<br />
Community Hospital a Summit Award winner<br />
for the fifth consecutive year. Press Ganey<br />
currently partners with more than 10,000<br />
health care facilities to measure and improve<br />
the quality of care. The company’s databases<br />
are the largest in the industry and allow<br />
facilities nationwide to benchmark their results<br />
against peer organizations. The Summit Award<br />
recognizes top performing facilities that sustain<br />
the highest level of customer satisfaction<br />
for three or more consecutive years. Lodi<br />
Community Hospital is the only Emergency<br />
Department in the state of Ohio and one of<br />
only three in the nation to receive this award<br />
for five consecutive years. (pictured top right)<br />
100%<br />
80%<br />
60%<br />
40%<br />
20%<br />
0%<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0% 5% 10% 15% 20% 25% 30%<br />
0<br />
Nurses always communicated well<br />
Patients always received help ______<br />
Patients pain was always __________<br />
Staff always explained medicines<br />
State Average<br />
2010 HCAHPS Scores<br />
Patients room & bathroom were ______<br />
The area around the patients __<br />
Patient was given information _________<br />
Rated the hospital 9 or 10<br />
<strong>Akron</strong> <strong>General</strong><br />
Patient would definitely _________<br />
<strong>Akron</strong> <strong>General</strong><br />
<strong>Akron</strong> Children’s Hospital<br />
<strong>Akron</strong> City Hospital<br />
Cleveland Clinic Foundation<br />
Cuyahoga Falls <strong>General</strong><br />
Barberton Citizens Hospital<br />
St. Thomas Hospital - <strong>Akron</strong><br />
University Hospitals - Cleveland<br />
Other Facilities<br />
Marymount Hospital<br />
Hillcrest Hospital<br />
Wadsworth-Ritman Hospital<br />
“Which Hospital has the Most Personalized Care” N = 533<br />
0% 5% 10% 15% 20% 25% 30%<br />
2010 NRC Results<br />
2010 <strong>Nursing</strong> <strong>Annual</strong> <strong>Report</strong> 14
Pursuing Excellence<br />
The Chest Pain <strong>Center</strong> was reaccredited<br />
by the Society of Chest Pain <strong>Center</strong>s.<br />
Cardiac Testing received full accreditation<br />
in Adult Transthorasic Echocardiography,<br />
Adult Transesophageal Echocardiography<br />
and Adult Stress Echocardiography<br />
by the Intersocietal Commission for<br />
the Accreditation of Echocardiography<br />
Laboratories.<br />
The Diabetes <strong>Center</strong> achieved the American<br />
Diabetes Association Recognition. This<br />
recognition verifies that <strong>Akron</strong> <strong>General</strong><br />
meets the national standards for diabetes<br />
self-management education.<br />
NorthCoast 99 award recognizes the 99 best<br />
places to work in the 22-county Northeast<br />
Ohio region. <strong>Akron</strong> <strong>General</strong> was presented<br />
this award by the Employers’ Resource<br />
Council for the eighth consecutive year.<br />
<strong>Akron</strong> <strong>General</strong>’s Stroke Program was<br />
recertified by the Joint Commission as a<br />
Primary Stroke <strong>Center</strong>.<br />
Edwin Shaw Rehabilitation Institute (ESRI)<br />
was accredited by the Commission on the<br />
Accreditation of Rehabilitation Facilities<br />
(CARF) in the following programs:<br />
• Inpatient Rehabilitation Program-Hospital<br />
(Adult)<br />
• Inpatient Rehabilitation Program-Hospital<br />
(Children and Adolescents)<br />
Inpatient Rehabilitation Program- Hospital:<br />
Brain Injury Program (Adult)<br />
• Inpatient Rehabilitation Program- Hospital:<br />
Brain Injury Program (Children and<br />
Adolescents)<br />
• Inpatient Rehabilitation Program- Hospital:<br />
Stroke Specialty Programs (Adult)<br />
• Interdisciplinary Outpatient <strong>Medical</strong><br />
Rehabilitation Programs (Adults)<br />
• Single Discipline Outpatient <strong>Medical</strong><br />
Rehabilitation Programs (Adults)<br />
15 <strong>Akron</strong> <strong>General</strong>
www.akrongeneral.org
<strong>Akron</strong> <strong>General</strong> <strong>Medical</strong> <strong>Center</strong><br />
400 Wabash Avenue<br />
<strong>Akron</strong>, OH 44307-2433<br />
For more information or to request<br />
additional copies, please contact<br />
Anita Sanford at 330-344-1555 or<br />
anita.sanford@akrongeneral.org<br />
www.akrongeneral.org