hop on ent r 29 - IMT
hop on ent r 29 - IMT
hop on ent r 29 - IMT
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Profile of Program Director(s)<br />
Prof Lipi Das<br />
Faculty - Business Communicati<strong>on</strong><br />
Lipi Das is Faculty –Business Communicati<strong>on</strong> at the Institute of<br />
Managem<strong>ent</strong> Technology (<strong>IMT</strong>), Ghaziabad, India .She has 15 + years of<br />
experience in Academics, Trainings & Industry. She is member of the<br />
Executive Learning, Developm<strong>ent</strong> and Collaborative Programs and the<br />
AACSB Task Force Team for accreditati<strong>on</strong> at <strong>IMT</strong>-Ghaziabad. She is<br />
curr<strong>ent</strong>ly the Program Director of the <strong>IMT</strong>-NIIT Imperia- Executive Post<br />
Graduate Program in Managem<strong>ent</strong> (EPGPM-04). Her wide ranging<br />
experience in Soft-Skill C<strong>on</strong>sulting and Training has been for organizati<strong>on</strong>s<br />
like Ashok Minda Group, Indian Postal Service Probati<strong>on</strong>ers, NHPC, BSNL,<br />
Vatika Ltd, Indian Oil Corporati<strong>on</strong>, EXL, Mafoi Managem<strong>ent</strong> C<strong>on</strong>sultants.<br />
Her research and teaching interests are in the areas of Soft Skills, Business<br />
Communicati<strong>on</strong> and M<strong>ent</strong>orship Developm<strong>ent</strong>. Her Corporate domain<br />
expertise comes from handling Telemarketing start-up Functi<strong>on</strong>, ISO<br />
Standardizati<strong>on</strong> of Customer Service Processes and Procedures, Team<br />
Managem<strong>ent</strong>, Customer Relati<strong>on</strong>ship Managem<strong>ent</strong> Leadership in<br />
organizati<strong>on</strong>s like Blue Dart Express, Modi Korea Telecom, and Thomas<br />
Nati<strong>on</strong>wide Transportati<strong>on</strong> Global Express Logistics and as Head-<br />
Academics –ITFT Chandigarh. Some of her notable achievem<strong>ent</strong>s include<br />
being awarded “SILVER STAR” –Trainer of the M<strong>on</strong>th at Air Hostess<br />
Academy, New Delhi. As Customer Service Manager -Thomas Nati<strong>on</strong>wide<br />
Transportati<strong>on</strong> -Chennai, under her supervisi<strong>on</strong> the Customer Service Team<br />
was awarded with “Regi<strong>on</strong>al High Flyer Award”. She is also a recipi<strong>ent</strong> of<br />
“Bravo Blue Darter” award for outstanding performance in 1995.