JOB DESCRIPTION JOB TITLE: Communications Coordinator ...

JOB DESCRIPTION
JOB TITLE:
DEPARTMENT:
REPORTS TO:
SUPERVISES:
STATUS:
HOURS:
Communications Coordinator
Advancement
Communications Manager
No one
Exempt (salaried)
8:30-5:00 Monday through Friday; some evening or weekends as needed
POSITION SUMMARY
This position is responsible for coordinating key communications functions for SHH, working closely
with the Communications Manager to develop and execute processes and projects in support of the
Communications and Marketing department, the Advancement department and SHH as a whole.
The Communications Coordinator must thrive in a fast-paced environment with limited supervision, and
quickly comprehend and act on changing priorities when necessary. This position is the primary contact
between the Communications department and other programmatic areas, and must demonstrate superior
customer service, interpersonal communication and written communication skills.
Marketing Publications
Act as writer and editor for marketing and communications vehicles, both on and offline.
Manage vendor bid process and quality service delivery including design, production and mailing
services for quarterly newsletters, appeals, invitations, signage, displays, takeaways, posters,
tickets and other collateral materials within budget and on time.
Update SHH general & program brochures, media kit, key messages, and fact sheets as needed.
Speakers Bureau
Offer superior customer service to speaker/representative requestors during the scheduling process
Develop format and process for scheduling SHH representatives to speak at events, check
presentations, fairs, etc.
Create and maintain a publicly-accessible speaker engagement calendar.
Regularly update supporting materials for representatives, including fact sheets, presentations and
other collateral.
Events/Corporate Relations Communications and Marketing
Work closely with Marketing Project Manager and Events Coordinator to develop an ongoing
communications and marketing plan for events.
Establish point of order and calendar-driven plan for events promotion.
News Bureau
Act as writer, editor and reporter, collecting news through external and internal sources.
Interview industry sources to obtain editorial material (i.e. FA, HS and other hunger partners).
Interview internal departments to obtain editorial material on programmatic and operational news.
Logistical Event Coordination
Set up interviews with/for spokespeople.
Coordinate photography for events, activities and for use in publications. Ensure appropriate
releases are signed and filed.
August 2009

Assist in the coordination of media events including press conferences, television segments, etc.
Internal Responsibilities
Work with Marketing Project Manager and Communications Manager to establish and publish
timelines for communications projects and an editorial calendar
Write, produce and edit marketing communications materials for internal departments as requested,
including PowerPoint presentations.
Maintain style, logo and brand guidelines.
Maintain graphics and photograph files.
BEHAVIORAL EXPECTATIONS
• Customer Service - demonstrate the ability to respond with a high degree of urgency to the needs
& requests of others, internally and externally. Understand the impact of their work on others.
• Demonstrated enthusiasm and positive attitude.
• Superior communication skills with both internal and external contacts.
• Understand safety policies and actively promote safe practices in the workplace.
• Maintain constructive relationships and demonstrate respect for everyone contacted.
• Deal constructively with conflict and focus on the situation, issue or behavior and not on the
person by diffusing situations before conflicts arise, resolving conflicts directly and actively
promoting and gaining cooperation from others.
• Willingness and ability to adjust to changing conditions or priorities.
• Take the initiative to identify and act on problems and lead by example. Consistently make
decisions that resolve problems.
QUALIFICATIONS:
1. Education
• BA in Communications, Public or Media Relations, Journalism or related experience
2. Knowledge and skills:
• Superior writing and oral communication skills
• Strong editing skills
• Basic Microsoft Office computer skills
• Basic design/layout experience (Adobe Photoshop, Adobe InDesign, Microsoft Publisher)
• Basic HTML and CSS knowledge preferred
• Some project management experience preferred
3. Special abilities required:
• Attention to detail and strong project management skills
• Ability to follow through on tasks with minimal supervision
• Ability to work in a fast-paced environment
• Ability to work as part of a team
• Professional attitude and appearance
PHYSICAL DEMANDS
• Ability to carry materials including display board
• Ability to sit at a desk and work on a computer for long periods of time
• Ability to travel when needed.
• Ability to occasionally lift up to 40 lbs.
• Ability to be on the phone frequently during the day.
August 2009

ORGANIZATION CONTACTS
• Director of Marketing and Communications
• Communications Manager
• Marketing Project Manager
• VP of Advancement
• Director of Corporate Relations
• Events Manager
• Program directors, managers and other internal staff to gather information
• External contacts such as printers, vendors and contractors
August 2009