Punch Taverns plc 2011 Annual Report
Punch Taverns plc 2011 Annual Report
Punch Taverns plc 2011 Annual Report
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
10<br />
<strong>Punch</strong> <strong>Taverns</strong> <strong>plc</strong><br />
<strong>Annual</strong> <strong>Report</strong> and Financial Statements <strong>2011</strong><br />
Operating review continued<br />
Our people<br />
Our people have had to cope with<br />
enormous change this year as we<br />
demerged the managed business<br />
and created new teams for the<br />
purely leased and tenanted<br />
business. To have accomplished<br />
all of this and continue to improve<br />
the performance of the business<br />
is testament to their commitment<br />
and calibre.<br />
Top 25<br />
<strong>Punch</strong> as a Group achieved 21st place in the Sunday Times Best<br />
Big Companies to Work For <strong>2011</strong>, the only major pub company<br />
to be listed. This is a fantastic achievement and reflects our<br />
commitment to develop our team and our Company culture to<br />
make us a ‘Great Place to Work’. We were rated highly for open<br />
and honest communication from managers, staff feeling they<br />
could make a contribution to the success of the Company and<br />
teams being fun to work with, as well as being nominated for<br />
a special award for wellbeing.<br />
Recognition<br />
The success of our teams has been celebrated throughout the year<br />
through our internal recognition programme, the PROUD Awards.<br />
One hundred and twenty nine awards were handed out throughout<br />
the leased business, along with Proud scratchcards with prizes<br />
ranging from £25 food vouchers to £1,500 holiday vouchers.<br />
Achievements<br />
Listed as one of the Sunday Times<br />
Top 25 Big Companies to Work For<br />
Development of a Masters Degree<br />
in Multi-Unit Leadership in partnership<br />
with Leeds Metropolitan University<br />
BIIAB-accredited Level 4 qualification<br />
in Multiple Licensed Premises Mana gement<br />
Launch of an industry-leadin g flexible<br />
benefits packa ge<br />
This year also saw the launch of our flexible benefits package,<br />
which allows team members to choose their own benefits<br />
package from a range of options including pensions, childcare<br />
vouchers and healthcare.<br />
Our field teams were recognised for their success at the<br />
Association of Licensed Multiple Retailers awards, with four<br />
of our Business Relationship Managers (BRMs) nominated for<br />
BRM of the Year.<br />
Our pubs were also recognised at the Great British Pub Awards,<br />
with ten highly commended entries and a further ten receiving<br />
a regional winner award, and with even more pubs picking up<br />
regional and industry awards on an individual basis.<br />
More than 250 of our pubs appear in the CAMRA Good Beer<br />
Guide, with almost 1,000 achieving Cask Marque accreditation,<br />
which clearly demonstrates the importance of cask ale and beer<br />
quality in the estate.<br />
Creating the<br />
best team