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8 MANAGEMENT REPORT<br />

Structure of provision for possible loan losses<br />

that last year’s record wave of insolvencies in Germany did not leave us<br />

unscathed either. It was encouraging, though, that in the final quarter we<br />

required an amount 26% lower than in the previous quarter.<br />

All told, our provisioning ratio of 0.77% is quite presentable; even by international<br />

<strong>com</strong>parison, this is a respectable figure.<br />

Successful sales of open-ended property funds<br />

The decline in net <strong>com</strong>mission in<strong>com</strong>e was limited, even though equity markets<br />

gave no cause for joy. In securities business, we achieved great sales successes<br />

with our open-ended property fund Haus-Invest, thereby almost <strong>com</strong>pensating<br />

for our customers’ lack of interest in equities. Gains were registered in foreign<br />

<strong>com</strong>mercial business, payment transactions and <strong>com</strong>missions on guarantees.<br />

By contrast, syndicated and asset-management business were weaker. All in all,<br />

net <strong>com</strong>mission in<strong>com</strong>e was down by 7147m, or 6.5%, to 72.1bn.<br />

Lower interest rates produced a negative result on hedge accounting of<br />

756m, <strong>com</strong>pared with a plus of 763m a year earlier.<br />

The dismal state of the capital market hit our trading profit in particular hard<br />

in 20<strong>02</strong>, more than halving it in a year-on-year <strong>com</strong>parison to 7544m. In Securities<br />

alone, where all our securities and foreign-exchange activities are now<br />

bundled, earnings were down by practically 7500m.<br />

The result on our investments and securities portfolio, which shows a negative<br />

balance of 788m, was affected by various extraordinary factors last year.<br />

This includes write-downs on T-Online, on various investment-fund certificates<br />

and on private-equity investments. On the positive side, there is the in<strong>com</strong>e<br />

from our Crédit Lyonnais transaction.<br />

Sharp reduction in operating expenses<br />

Not even our successes on the cost side were able to offset the decline in operating<br />

in<strong>com</strong>e. All the same, though, our operating expenses fell by 7700m to<br />

75.15bn. This means that we more than achieved our target under the cost-cutting<br />

offensive launched in 2001, which was to get costs down to below 75.5bn.<br />

The 12.6% decrease in personnel costs was primarily due to the shedding of<br />

jobs; at Group level, the workforce contracted by almost 3,000 in the course of<br />

the year to 36,566. In addition, the lower bonuses for 20<strong>02</strong> also had a cost effect<br />

here, which were on average down by a good third.<br />

Other operating expenses receded by 13.9% to 71.9bn. The impact of our<br />

economy measures can now also be seen in the depreciation on office furniture<br />

and equipment and real property; instead of climbing further, it fell by 3.1% to<br />

7538m.<br />

Commerzbank Group, in 7 m 20<strong>02</strong> 2001 2000 1999 1998<br />

Germany 946 555 529 522 395<br />

Abroad 365 325 148 89 394<br />

Global provision 10 47 8 78 92<br />

Total net provision 1,321 927 685 689 881

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