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Full Annual Report - Inchcape

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Business review<br />

Strategy<br />

Operating review<br />

Group<br />

Our resilient global business model<br />

and proven strategy has delivered<br />

a solid financial performance in the<br />

face of an unprecedented downturn.<br />

John McConnell<br />

Group Finance Director<br />

Across Europe, we delivered resilient margin<br />

in distribution despite the continued<br />

downturn. In Greece, where the market<br />

declined by 18.8%, our Toyota and Lexus<br />

business retained its market leadership<br />

position.Although the Belgian market fell by<br />

12.6% we maintained our market share<br />

under very competitive circumstances.<br />

Although the market in Hong Kong<br />

improved in the fourth quarter of 2009, it<br />

was down 28.3% for the full year and we<br />

remained market leader despite strong<br />

pricing activity from our competitors. In<br />

Singapore the market slowed down further<br />

in the second half as new car quota sizes<br />

were reduced by the government. However,<br />

our strong marketing campaigns and lower<br />

parallel imports led to a 3.7ppts gain in<br />

market share to 21.4%.<br />

In a year that saw the car market in<br />

Australia decline by 7.4% we improved<br />

our market share by 0.1ppts.<br />

While our Russia and Emerging Markets<br />

segment has been significantly affected<br />

by the continued downturn, it remains<br />

profitable and the Group gained market<br />

share in the Baltics and the Balkans.<br />

Retail business<br />

The unprecedented downturn which<br />

began in the second half of 2008 and<br />

continued throughout 2009 has significantly<br />

impacted the global demand for new<br />

and used vehicles.We faced extremely<br />

challenging trading conditions in all of our<br />

markets across the world and although we<br />

saw improvements in a few markets in the<br />

second half of 2009, particularly the UK and<br />

Australia, overall, total registrations in all of<br />

our markets were considerably down<br />

compared with 2008 for the full year.<br />

Despite these significant market declines,<br />

the Group has delivered resilient results<br />

with sales of £5.6bn, a decline of 16.6% at<br />

constant currency for the year. Our swift<br />

response to market challenges,with a focus<br />

on our five key operational priorities of<br />

growing market share, growing aftersales,<br />

reducing costs, managing working capital<br />

and selective capital expenditure has been<br />

reflected in a Group operating profit of<br />

£175.2m before exceptional items, down<br />

from £240.5m in 2008.<br />

The restructuring carried out at the end of<br />

2008 and in the second quarter of 2009 has<br />

resulted in annualised like for like cost savings<br />

of c.£70m.This has resulted in a trading<br />

margin of 3.5%, down from 4.0% in 2008.<br />

The Group has reduced working capital<br />

by £176m in 2009 and our stock target<br />

of 1.5 months was achieved earlier than<br />

expected.This, together with our other self<br />

help measures has enabled the Group to<br />

deliver cash generated from operations<br />

significantly ahead of expectations,<br />

generating £336.7m, 83.3% better than<br />

2008 (at actual rate).<br />

The strong cash generation from operations<br />

combined with the proceeds from the<br />

Rights Issue enabled the Group to repay<br />

a significant portion of its borrowings.The<br />

Group ended the year with £0.8m of net<br />

cash compared to a net debt of £407.8m<br />

in 2008.<br />

Distribution business<br />

Our distribution businesses have been<br />

resilient despite the global decline in car<br />

markets resulting in sales of £2.4bn, a<br />

decline of 19.7% and a robust 5.7% trading<br />

margin, resulting in a trading profit of<br />

£137.6m, a decline of 37.7% on 2008.<br />

Although sales declined by 14.1% versus<br />

2008, trading margins improved by 0.2ppts<br />

delivering a trading margin of 1.8% as a<br />

result of our self help measures put in place<br />

at the start of the year to deliver a trading<br />

profit of £56.4m.<br />

In the UK we delivered solid results,<br />

outperforming the market which fell by 6.4%,<br />

to deliver a like for like sales decline of 3.9%.<br />

With the beneficial impact of the<br />

scrappage scheme and a significantly<br />

reduced cost base, we generated a growth<br />

in trading profit of 48.6% and 34.6% on a like<br />

for like basis.<br />

Our Australasian retail business delivered<br />

a strong trading profit 15.2% higher than the<br />

prior year and a trading margin of 3.9%,<br />

an improvement of 0.6ppts.<br />

Across Europe we have continued to focus<br />

on delivering excellent customer service in<br />

very challenging trading environments.<br />

In our Russia and Emerging Markets<br />

businesses, sales decreased by 1.6%.<br />

Trading conditions remained extremely<br />

challenging, however we finished the<br />

year with a trading profit of £4.0m.<br />

22<br />

<strong>Inchcape</strong> plc ¦ <strong>Annual</strong> <strong>Report</strong> and Accounts 2009

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