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LANDesk Management Suite 9.5 - LANDesk User Community ...

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GENERAL TROUBLESHOOTING<br />

How to view the setup log file<br />

Logging for SQL Server Setup has changed in this release. The main log you should look at is<br />

l:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\LOG\Summary.txt<br />

Each execution of Setup will generate a new time-stamped log folder. For example, if you launch the SQL<br />

Server Installation Center page, it gets its own time-stamped log folder, and each Setup action invoked from<br />

that page gets its own as well, so you will probably see several time-stamped log folders in this directory. The<br />

time-stamped log folder name format is YYYMMDD_hhmmss.<br />

Detailed Setup logs are at the following location:<br />

:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\LOG\.<br />

When looking for errors in the detail log, search for the following phrases:<br />

Watson bucket<br />

Error:<br />

Exception has been<br />

A typical Setup request goes through three execution phases:<br />

Global rules check<br />

Component update<br />

<strong>User</strong>-requested action<br />

Each of these phases will generate detail and summary logs, with additional log files being generated as<br />

appropriate. Setup is called at least three times per user-requested Setup action.

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