REGIONAL COOPERATION AND ECONOMIC INTEGRATION
REGIONAL COOPERATION AND ECONOMIC INTEGRATION REGIONAL COOPERATION AND ECONOMIC INTEGRATION
CEFTA-2006 AND ANHANCING COMPETITIVENESS OF THE REGION - SOME SECTORAL ASPECTS Structure of advertising costs in different media is almost the same for MNCs and Serbian companies. Expenditures for television are the highest, followed by newspapers and magazines, then for billboards and finally for the radio. Data clearly shows that small and medium companies do not use television to advertise due to small advertising budget that they have. However, they try to avoid radio due to its local reach. The structure of sales promotion costs is very much similar between samples. Almost all companies are taking part in some fairs, and that causes the highest expenditures in this group of costs. Then, it is followed by merchandising and representation costs. At the last place of this structure stand prize games that most of the companies in both samples do not organize at all. This could be explained by the shortage of finances for smaller ones or by the type of industrial sector for larger companies in which the return on investments in prize games would not be satisfying. CONCLUSION AND IMPLICATIONS FOR MANAGEMENT Overall results from the study suggest that there are no many differences in marketing activities between Serbian and MNCs operating in Serbia. Statistically significant differences in marketing practices between two samples are found for 7 out of total of 30 variables. This leads us to the conclusion that marketing activities performed in Serbian companies are rather similar to the marketing practices executed in MNCs subsidiaries. Certain differences can be observed also. The process of economic reform in Eastern Europe has been accompanied by a growing interest in the role and applicability of Westernstyle marketing. Although a number of studies have highlighted the potential benefits of marketing to the process of transition, the extent to which marketing has developed is still limited ant there are a variety of constraints which inhibit the positive contribution that may be made by marketing (Enew, Wright and Kirnag, 1996). Marketing had no prominent role in the socialist past of the transition economies, and the availability of relevant skills is still limited. Foreign MNCs, by contrast, typically operate in industries where product differentiation and marketing are important. It is conceivable that MNCs are prepared to transfer these skills to their wholly or majority-owned affiliates. As our research also showed, import of marketing capabilities from foreign MNCs to Serbian companies should be done predominantly at strategic level. Serbian companies should diversify marketing activities that they perform, employ more staff and put more focus on preparing and closing activities, beside organisational ones. The role of continuous planning and tracking results of marketing efforts have to be recognized in order to achieve the level of marketing efficiency of foreign companies. There are several limitations to this study that should be recognized. Firstly, the narrowness of our approach in focusing only on surveying randomly selected 12 Serbian and 10 MNCs operating in Serbia prevented us from broader and stronger generalisation of our results. Secondly, we assumed that foreign companies undertake codified marketing practices (e.g. market research everywhere comprises same set of activities) which does not have to be the case. Finally, we did not take into account the feedback correlation that exists between Serbian and foreign companies. Actually, we did not examined how Serbian marketing practice affects marketing practice of MNCs subsidiaries, which could be relevant. 247
PART IV: However, this paper only represents a small step to understand main similarities and differences between Serbian and MNCs and what kind of spillovers could be expected in transitional economies concerning “soft” elements. Future research should expand on the present investigation through increasing the number of Serbian companies and MNCs and through medium term studies of marketing department developments. REFERENCES Achrol, R.S. (1997), Changes in the theory of interorganizational relations in marketing: toward a network paradigm, Journal of the Academy of Marketing Science, No. 25, 56- 71 Becker, S. and Baker, M. (1995), Hungary – A Market Ready for Western Brands, Journal of East-West Business, Vol. 12, 29-52 Drucker, P. (1993), The Practice of Management, HarperCollins, Inc, New York Ennew, C.T., Wright, M. and Kirnag, J. (1996), The Development of Bank Marketing in Eastern Europe: The Case of Slovakia, Service Industries Journal, Vol. 16(4), 443-458 George, W.R. and Barksdale, H.C. (1974), Marketing Activities in the Service Industries, Journal of Marketing, Vol. 38 (October), 65-70 Girma, S. (2003), The Domestic Performance of UK Multinationals, National Institute Economic Review, No. 185, 78-92 Hise, R.T. (1965) Have Manufacturing Firms Adopted the Marketing Concept, Journal of Marketing, Vol. 29 (July), 9-12 Homburg, C., Workman, J.P.Jr. and Krohmer, K. (1999), Marketing’s influence within the firm, Journal of Marketing, Vol. 63, No. 2, 1-17 Hooley, G.J. (1993), Raising the Iron Curtain: Marketing in a Period of Transition, European Journal of Marketing, Vol. 27, No. 11/12, 6-20 Jobber, D., Fahy, J. (2006) Foundations of Marketing 2 nd edition, Data status, Belgrade (edition in Serbian) Kinoshita, Y. (2001), R&D and Technology Spillovers through Foreign Direct Investment: Innovation and Absorptive Capacity, CEPR Discussion Paper, No. 2775 Kokko, A. and V. Kravtsova (2006), Innovative Capability in MNC Subsidiaries: Evidence from four European Transition Economies, Working Paper No. 224 Lloyd, C.H. and Ogbonna, E. (2003), The Organization of Marketing: A Study of Decentralized, Devolved and Dispersed Marketing Activity, Journal of Management 248
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CEFTA-2006 <strong>AND</strong> ANHANCING COMPETITIVENESS OF THE REGION - SOME SECTORAL ASPECTS<br />
Structure of advertising costs in different media is almost the same for MNCs and Serbian<br />
companies. Expenditures for television are the highest, followed by newspapers and<br />
magazines, then for billboards and finally for the radio. Data clearly shows that small and<br />
medium companies do not use television to advertise due to small advertising budget that<br />
they have. However, they try to avoid radio due to its local reach.<br />
The structure of sales promotion costs is very much similar between samples. Almost all<br />
companies are taking part in some fairs, and that causes the highest expenditures in this<br />
group of costs. Then, it is followed by merchandising and representation costs. At the last<br />
place of this structure stand prize games that most of the companies in both samples do<br />
not organize at all. This could be explained by the shortage of finances for smaller ones or<br />
by the type of industrial sector for larger companies in which the return on investments in<br />
prize games would not be satisfying.<br />
CONCLUSION <strong>AND</strong> IMPLICATIONS FOR MANAGEMENT<br />
Overall results from the study suggest that there are no many differences in marketing<br />
activities between Serbian and MNCs operating in Serbia. Statistically significant<br />
differences in marketing practices between two samples are found for 7 out of total of 30<br />
variables. This leads us to the conclusion that marketing activities performed in Serbian<br />
companies are rather similar to the marketing practices executed in MNCs subsidiaries.<br />
Certain differences can be observed also. The process of economic reform in Eastern<br />
Europe has been accompanied by a growing interest in the role and applicability of Westernstyle<br />
marketing. Although a number of studies have highlighted the potential benefits of<br />
marketing to the process of transition, the extent to which marketing has developed is still<br />
limited ant there are a variety of constraints which inhibit the positive contribution that<br />
may be made by marketing (Enew, Wright and Kirnag, 1996). Marketing had no prominent<br />
role in the socialist past of the transition economies, and the availability of relevant skills<br />
is still limited. Foreign MNCs, by contrast, typically operate in industries where product<br />
differentiation and marketing are important. It is conceivable that MNCs are prepared to<br />
transfer these skills to their wholly or majority-owned affiliates.<br />
As our research also showed, import of marketing capabilities from foreign MNCs to<br />
Serbian companies should be done predominantly at strategic level. Serbian companies<br />
should diversify marketing activities that they perform, employ more staff and put more<br />
focus on preparing and closing activities, beside organisational ones. The role of continuous<br />
planning and tracking results of marketing efforts have to be recognized in order to achieve<br />
the level of marketing efficiency of foreign companies.<br />
There are several limitations to this study that should be recognized. Firstly, the narrowness<br />
of our approach in focusing only on surveying randomly selected 12 Serbian and 10 MNCs<br />
operating in Serbia prevented us from broader and stronger generalisation of our results.<br />
Secondly, we assumed that foreign companies undertake codified marketing practices (e.g.<br />
market research everywhere comprises same set of activities) which does not have to be<br />
the case. Finally, we did not take into account the feedback correlation that exists between<br />
Serbian and foreign companies. Actually, we did not examined how Serbian marketing<br />
practice affects marketing practice of MNCs subsidiaries, which could be relevant.<br />
247