Balanced Scorecard ING BANK - sasCommunity.org
Balanced Scorecard ING BANK - sasCommunity.org Balanced Scorecard ING BANK - sasCommunity.org
ING Group • Global financial institution of Dutch origin • In 60 countries with over 80,000 employees • Total assets over 482 bln (4thq. 1999) • Offers integrated financial services to retail, corporate and institutional clients • Through many divisions operating under own label • ING carefully balances ineterests of its customers, shareholders and employees
Seven years results ING (in Euro’s) 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0,000 1992 1993 1994 1995 1996 1997 1998 1999 Result before taxation Net profit
- Page 1 and 2: Popko de Vlugt & Kees Timmers
- Page 3: Agenda • Introduction • Challen
- Page 7 and 8: Strategic challenges • Strategic
- Page 9 and 10: Balanced Scorecard: Users & usage
- Page 11 and 12: Lessons learned • It takes a lot
- Page 13 and 14: How has the BSc affected decisions
- Page 15 and 16: To be continued • Kees Timmers
- Page 18 and 19: eNiklas • A new e-company • eSo
- Page 20 and 21: Goals • Flexible BSc-tool • Sco
- Page 22 and 23: Next phase • Using BSc as a web-p
Seven years results <strong>ING</strong> (in Euro’s)<br />
7,000<br />
6,000<br />
5,000<br />
4,000<br />
3,000<br />
2,000<br />
1,000<br />
0,000<br />
1992 1993 1994 1995 1996 1997 1998 1999<br />
Result before taxation<br />
Net profit
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