Balanced Scorecard ING BANK - sasCommunity.org

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Goals • Flexible BSc-tool • Scorecard for each segment • Scorecard for each organisational level • Scorecard for more ING companies • Data-driven back-end • Interactive front-end • With the use of standard tools • Iterative approach
Near-future situation • SAS/Version 8 • Metabase • UNIX server •Warehouse •SAS/IntrNet •Webserver • Combining tailor-made & SAS V8 standard tools •Using the MDDB & SAS/IntrNet MDDB Report Viewer • One tool for simple & complex reporting Metabase
Page 1 and 2: Popko de Vlugt & Kees Timmers
Page 3 and 4: Agenda • Introduction • Challen
Page 5 and 6: Seven years results ING (in Euro’
Page 7 and 8: Strategic challenges • Strategic
Page 9 and 10: Balanced Scorecard: Users & usage
Page 11 and 12: Lessons learned • It takes a lot
Page 13 and 14: How has the BSc affected decisions
Page 15 and 16: To be continued • Kees Timmers
Page 18 and 19: eNiklas • A new e-company • eSo
Page 22 and 23: Next phase • Using BSc as a web-p

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