Balanced Scorecard ING BANK - sasCommunity.org

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Hurdles • Budget discussions, how to manage the expectations • BSc concept is innovative, play save in technicals • Users objections • Give me more, woth this I can’t work • Give me basis information, then I’ll look at strategics, BSc
How has the BSc affected decisions • Planning & budgetting in 4 perspectives • Commercial floor level • Steering in activities • Management level • Reporting in 4 levels • Investment/project decisions • Turn-around management
Page 1 and 2: Popko de Vlugt & Kees Timmers
Page 3 and 4: Agenda • Introduction • Challen
Page 5 and 6: Seven years results ING (in Euro’
Page 7 and 8: Strategic challenges • Strategic
Page 9 and 10: Balanced Scorecard: Users & usage
Page 11: Lessons learned • It takes a lot
Page 15 and 16: To be continued • Kees Timmers
Page 18 and 19: eNiklas • A new e-company • eSo
Page 20 and 21: Goals • Flexible BSc-tool • Sco
Page 22 and 23: Next phase • Using BSc as a web-p

Balanced Scorecard ING BANK - sasCommunity.org

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