Balanced Scorecard ING BANK - sasCommunity.org
Balanced Scorecard ING BANK - sasCommunity.org Balanced Scorecard ING BANK - sasCommunity.org
Balanced Scorecard: Distribution • Via Intranet • Figures and analyses by slice and dice • Benchmarking • Step by step implementation • Use of tools has to set itself
Lessons learned • It takes a lot of time, persuasion and matrix movements • Communication: workshops, intranet, leaflets, etc. • In line with users learning curve • Keep it simple • Define comprehensive phases • Clearly environment: quality assurance, planning & budgetting, audits • Mobilize senior management in reporting demands
- Page 1 and 2: Popko de Vlugt & Kees Timmers
- Page 3 and 4: Agenda • Introduction • Challen
- Page 5 and 6: Seven years results ING (in Euro’
- Page 7 and 8: Strategic challenges • Strategic
- Page 9: Balanced Scorecard: Users & usage
- Page 13 and 14: How has the BSc affected decisions
- Page 15 and 16: To be continued • Kees Timmers
- Page 18 and 19: eNiklas • A new e-company • eSo
- Page 20 and 21: Goals • Flexible BSc-tool • Sco
- Page 22 and 23: Next phase • Using BSc as a web-p
<strong>Balanced</strong> <strong>Scorecard</strong>: Distribution<br />
• Via Intranet<br />
• Figures and analyses by slice and dice<br />
• Benchmarking<br />
• Step by step implementation<br />
• Use of tools has to set itself
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