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COUNTRY FOCUS:<br />

BANKING:<br />

COMMENTARY:<br />

OCTOBER <strong>2014</strong>, Vol. 09 No 089<br />

East Africa Edition<br />

Africa’s sovereign debt rally: spectacular footsteps to sin<br />

Borrowing money can become a hideous addiction. In modern practice, the<br />

normal means of extinguishing a public debt is to incur another public debt,<br />

the proceeds of which are used to redeem the maturing obligation. • 32<br />

The quest for cohesion<br />

Barclays Bank courts new strategy amid<br />

New content sharing law<br />

strengthens Zuku’s offensive<br />

• 28 growth in profit and loan book • 34<br />

• 46<br />

COVER STORY<br />

8 Has Africa reached a tipping<br />

point?<br />

NEWS FEATURE<br />

12 Top firms exploring new<br />

corporate strategies<br />

18 US-Africa Summit - a huge<br />

success for Kenya<br />

COMMENTARY:<br />

Has Africa reached a tipping point?<br />

Africa is now the cynosure of the global community due to<br />

unusual, extraordinary circumstances and trends. The big<br />

question is whether African leaders can take advantage of<br />

these unique circumstances and trends by moving decisively<br />

and effectively to turn the continent into a global destination<br />

of prosperity within the next few decades.<br />

• 8<br />

SPECIAL REPORT<br />

38 Kenya’s insurance sector<br />

among fastest growing<br />

globally<br />

PRODUCT REVIEW<br />

54 KCB courts cashless concept<br />

with a broad range of credit<br />

cards<br />

ANALYSIS<br />

64 Capital markets to play<br />

‘transformative role’ in Kenya’s<br />

economy<br />

LAST WORD<br />

68 Ebola - What you need to<br />

know<br />

22 Africa can feed itself<br />

COUNTRY FOCUS<br />

28 The quest for cohesion<br />

COMMENTARY<br />

32 Africa’s sovereign debt rally:<br />

spectacular footsteps to sin<br />

SECTOR REPORT<br />

34 Barclays Bank courts new<br />

strategy amid growth in profit<br />

and loan book<br />

42 Africa and America: Partners<br />

in a shared future<br />

46 New content sharing law<br />

strengthens Zuku’s offensive<br />

SPECIAL REPORT:<br />

Kenya’s insurance sector among<br />

fastest growing globally<br />

According to the Association of Kenya<br />

Insurers (AKI) 2013 Report released in<br />

August <strong>2014</strong>, Kenyan insurers collected<br />

premiums totaling Sh86.6 billion in 2013,<br />

up from Sh71.5 billion in 2012. This<br />

translated into a 21.1 percent growth,<br />

which by AKI’s assessment, was marked<br />

as the second fastest growth globally after<br />

Jordan’s 24 percent growth.<br />

• 38<br />

• 54<br />

• 50<br />

50 Kenya’s agricultural sector<br />

needs more than mere<br />

pledges<br />

COLUMN<br />

58 An illumination of corporate<br />

diversification<br />

NEWS FEATURE:<br />

US-Africa Summit - a huge success for Kenya<br />

In August, <strong>2014</strong>, forty African leaders convened in Washington,<br />

US, for the iconic US-Africa Summit, among them President<br />

Uhuru Kenyatta of Kenya. Behind the event’s grandeur, however,<br />

was a world power seeking to reestablish its influence in<br />

resource-rich Africa, and a Kenyan President aggressively and<br />

tirelessly pitching Kenya’s bright prospects to deep-pocketed<br />

American investors. <strong>Business</strong> <strong>Monthly</strong> investigates.<br />

• 18<br />

SUBSCRIPTION OFFER!<br />

Media Seven Group, the publishers of <strong>Monthly</strong> MOTOR, G, HM, HER, BUSINESS <strong>Monthly</strong>, Mum<br />

& Dad and TL magazines invites subscriptions from professionals, international organizations,<br />

individuals and the academia. The subscription is available on an annual basis at the rate of Kshs.<br />

3,400 for 12 issues of <strong>Business</strong> <strong>Monthly</strong>.Checks should be crossed A/C PAYEE ONLY and made<br />

payable to MEDIA SEVEN GROUP (K) LTD. PO BOX 50087, NAIROBI 00200 CITY SQUARE.<br />

2 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 3


USInESS<br />

Letters<br />

Readers Voice<br />

Dear BM<br />

I wish to thank you for the in depth<br />

analysis evident in all your articles in<br />

the resent six months. BM has really<br />

improved in leaps and bounds. I am<br />

requesting a discourse on firms’ expansion<br />

strategies in order to understand the<br />

current wave of diversifications, mergers<br />

and acquisitions that are taking place<br />

every day. The appointment of more<br />

women into corporate boards also needs<br />

some illumination. Are these hard earned<br />

or corporate ploys benefiting blue-eyed<br />

women only?<br />

The CSR and Corporate Governance are<br />

key areas that you should give attention.<br />

Most of the firms that fork out CSR<br />

goodies and other practices are known to<br />

mal-treat their human capital and suppliers.<br />

Do they deserve awards, in the first<br />

place?<br />

Dr Hezekiah Wepukhulu<br />

Masinde Muliro University of Science and<br />

Technology<br />

Bungoma County<br />

Dear editor<br />

Could you do a piece on corporate and<br />

individual taxation levels in Kenya, with<br />

a possible comparison to at least 3 sub-<br />

Saharan countries and 3 or so developed<br />

economies? I feel we are one of the most<br />

highly taxed countries in the world and<br />

the number of taxes are increasing, both<br />

by the national and county governments.<br />

We also reach the maximum taxation<br />

threshold at very low salaries.<br />

I am requesting your attention on these<br />

topics, as the only <strong>Business</strong> Magazine<br />

Focus<br />

U<br />

nfortunately, since the publication<br />

of Andrews’ book<br />

on corporate strategy, CSR<br />

has had very limited<br />

impact on the field that<br />

has now become known as strategic<br />

management. This is unfortunate as CSR<br />

is ultimately a strategic issue, one that<br />

cannot be separated from a firm’s overa l<br />

strategy (Andrews, 1971; Carro l and<br />

Hoy, 1984). Indeed, ignoring CSR can<br />

have dire consequences. For example, the<br />

total social costs that must be borne<br />

by many businesses due to socia ly<br />

irresponsible behaviour such as po lution,<br />

faulty/dangerous products resulting in<br />

consumer injuries, worker accidents due<br />

to poor safety conditions) is estimated<br />

a two and half tri lion do lars per year<br />

(Estes, 1996).<br />

If CSR and corporate strategy<br />

are integral, and if ignoring one’s<br />

social responsibilities can render<br />

deep financial consequences (Estes,<br />

1996; Frooman, 1997), then firms<br />

have important decisions to make.<br />

That is, firms need to decide on the<br />

type of CSR strategy they wi l pursue.<br />

Thus, first, as with any good<br />

decision-making exercise, a firm<br />

needs to understand what its options<br />

are with respect to CSR strategies.<br />

Given the significance of CSR<br />

as described in journals such as<br />

Corporate Governance, this article<br />

o fers a point of reference for firms<br />

who may be new to the CSR debate.<br />

Although there are no precise<br />

definitions, Carro l (1979) conceptualises<br />

CSR in the context of economic,<br />

legal, ethical and discretionary<br />

(or philanthropic) responsibilities.<br />

Enderle (2004) suggests firms have<br />

three responsibilities to society: economic;<br />

social; and environmental.<br />

Most conceptualizations of strategic<br />

management suggest that there<br />

are two levels of strategy making:<br />

corporate strategy; and business<br />

unit strategy. Corporate strategy is<br />

34 <strong>Business</strong> <strong>Monthly</strong> | DECEMBER 2013 <strong>Business</strong> <strong>Monthly</strong> | DECEMBER 2013 35<br />

that bothers to<br />

carry in depth<br />

and breadth educative<br />

articles and<br />

features.<br />

Dr David Owino<br />

Global Executive<br />

Masters of <strong>Business</strong><br />

Administration<br />

STUDENT<br />

Strathmore University<br />

Nairobi County<br />

The place<br />

of CSR in<br />

corporate<br />

strategy<br />

By Dr. Hanningtone Gaya<br />

In his ground-breaking book on corporate strategy, Kenneth Andrews of the<br />

Harvard <strong>Business</strong> School argues that with respect to corporate strategy,<br />

strategists address what the firm might and can do as well as what the firm<br />

wants to do. He also argues that strategists must address what the firm ought<br />

to do. The ‘ought to do ’, in Andrews’ parlay, refers to CSR.<br />

STRATEgY<br />

Column<br />

According to Christine A. Mallin (2007),<br />

corporate governance is an area that has<br />

grown rapidly in the last fifteen years or so.<br />

Mallin states that there has been an explosion<br />

of interest in the corporate and investment<br />

sectors and more and more in universities,<br />

where many are offering corporate governance<br />

as a B. Com or MBA degree modules. Indeed,<br />

some universities even locally have dedicated<br />

taught masters in corporate governance and or<br />

PhD students specializing in this area as their<br />

field of research.<br />

L<br />

board. The thrust of this article is to<br />

i lustrate the objectives of corporate<br />

governance to the firm, to directors,<br />

shareholders and other stakeholders<br />

and to the community at large.<br />

The theories underlying the<br />

development of corporate governance<br />

date from many years earlier<br />

and are drawn from disciplines such<br />

as finance, economics, accounting,<br />

law, management and organizational<br />

behaviour. According to Ma lin<br />

From the above scenario, corporate<br />

governance, in addition to cor-<br />

need to attract investments in order<br />

(2007), businesses around the world<br />

porate social responsibility, is now to expand and grow. Before investors<br />

decide to put their money into a<br />

an integral part of everyday business<br />

life and this short article attempts to firm, they expect a confirmation that<br />

summarize insights into its role, and the firm is financia ly sound and wi l<br />

specifica ly, the responsibility of the continue to be so in the foreseeable<br />

future, be we l managed and post<br />

profits sustainably into the future.<br />

Failure of giant investments a l over<br />

the world, such as Enron, Parmalat<br />

among others, and a number of firms<br />

in Kenya, mainly in banking and<br />

insurance industries, makes the need<br />

for corporate governance, more com-<br />

oca ly, the Centre of<br />

Corporate Governance, led<br />

by Dr. Lazarus Okumbe, has<br />

teamed up with the government<br />

and the private sector<br />

to mount regular hands on courses on<br />

corporate governance to upgrade ski ls of<br />

serving directors. There is a tailor made<br />

course for chairmen of corporations. For<br />

purposes of this article, the writer has<br />

borrowed heavily from the Centre for<br />

corporate governance in Kenya.<br />

The importance of<br />

corporate governance<br />

By Dr. Hanningtone Gaya<br />

concerned with the scope of the firm the citizenship strategy. The shareholder<br />

strategy is firs to be discussed.<br />

in terms of the industries and markets<br />

in which it competes while business<br />

unit strategy is concerned with how Shareholder Strategy<br />

the firm competes within a particular The shareholder strategy represents<br />

an approach to CSR as a com-<br />

industry or market. Thus, four strategic<br />

options are described, including: ponent of an overa l profit motive, one<br />

the shareholder strategy; the altruistic that is focused exclusively on maximizing<br />

shareholder returns. This strategy; the reciprocal strategy; and<br />

stra-<br />

tegic option is best aligned with the shareholder funds for non-commercial<br />

goals means ‘robbing ’ sharehold-<br />

economist Milton Friedman. Although<br />

the rise of investor capitalism and ers of the fu l value of their property<br />

the responsibility to shareholders as rights. Friedman (1970) himself o fers<br />

the focal concern of managers gained a caveat in that initiatives focused on<br />

strong momentum in the 1980s, social responsibility (beyond that of<br />

Friedman (1962, 1970), concerned profit maximization) may be possible,<br />

with the growth of unchecked and but only if they improve the profits of<br />

unquestioned demands of CSR, the firm.<br />

argued decades ago that the only Echoing Friedman’s position,<br />

responsibility of business is to provide some executives plainly see their<br />

jobs, make goods and services that responsibility to society as nothing<br />

are demanded by consumers, pay more than maximizing shareholder<br />

taxes, make a profit by obeying<br />

minimum legal requirements A fairs, 2000). Furthermore, if a com-<br />

value (Centre for Corporate Public<br />

for operation and by engaging in pany is sma l or just starting out, any<br />

open and free competition without activity that diverts attention away<br />

deception or fraud. According to from making a profit may not be<br />

Friedman (1962, 1970), by pursuing beneficial to the survival of such companies<br />

(Spenc et al., 2003). Although<br />

maximum profit and strict accountability<br />

to the owners of capital, the short-sighted, a shareholder strategy<br />

wealth created is su ficient to meet is nonetheless a strategic option with<br />

any social responsibilities. Thus, a respec to CSR. In the next paragraph,<br />

business firm that fulfils its profit the altruistic strategy is discussed<br />

maximizing obligations not only briefly.<br />

secures its own survival, but also<br />

contributes to the overa l wealth<br />

and prosperity of society. Friedman’s<br />

argument represents the neoclassical<br />

economic concept of self-interest, via<br />

the ‘invisible hand, at work in society.<br />

Given its pure economic focus,<br />

the shareholder strategy to CSR is<br />

predominately based on a short-term<br />

vision in that it is primarily concerned<br />

with producing better financial results<br />

over any given previous period.<br />

Is the shareholder strategy a legitimate<br />

strategic option with respect to<br />

CSR? Certainly, as individuals who<br />

place their capital at risk, shareholders<br />

have a right to expect a return on<br />

their investment. However, Friedman<br />

(1970) argues that any use of shareholder<br />

funds beyond the means of<br />

making a profit is a misuse of those<br />

funds. Indeed, if we view a business<br />

from a property-rights perspective, a<br />

human rights case may be made<br />

against CSR in that any use of<br />

Given the significance of CSR<br />

as described in journals such as<br />

Corporate Governance, this article<br />

offers a point of reference for firms<br />

who may be new to the CSR debate.<br />

Altruistic Strategy<br />

It has been suggested that business<br />

firms are not responsible to society,<br />

but rather that the obligation of<br />

social responsibility fa ls upon the<br />

managers of business firms (Andrews,<br />

1971; Murray and Vogel, 1997). That<br />

is, although the firm can be viewed<br />

as an artificial person (Kutch, 1990),<br />

and thus has the ability to do harm or<br />

good, it is ultimately managers that<br />

guide the firm’s social responsiveness.<br />

In this sense, the personal values<br />

of managers and even their religious<br />

convictions say much about<br />

how a firm is predisposed toward<br />

social responsibility beyond profit<br />

maximization (Joyner and Payne,<br />

2002; Angelidis and Ibrahim, 2004;<br />

Hemingway and Maclagan, 2004).<br />

In this CSR strategic option, the<br />

interwoven relationship between the<br />

firm and its community is acknowledged<br />

and understood. Furthermore,<br />

as a member of the community, the<br />

firm recognizes that it must ‘give<br />

something back, in the form of philanthropy,<br />

in order to make a positive<br />

contribution to that community.<br />

Typica ly, philanthropic giving comes<br />

from a firm’s surplus profits and is distributed<br />

according to social value and<br />

social and moral precepts; surpluses<br />

may be channe led to various kinds<br />

of social, educational, recreational, or<br />

cultural enterprises (Carro l, 1979).<br />

Although hard to identify the<br />

real underlying motives (Hemingway<br />

and Maclagan, 2004), this strategy<br />

encompasses ‘doing the righ thing ’<br />

Employment and solutions to<br />

Responsive and accountable cor-<br />

Legitimate corporations that are<br />

pulsory than a voluntary management<br />

best practice.<br />

Where practiced, corporate governance<br />

achieves the fo lowing:<br />

corporations that contribute to the<br />

welfare of society by creating wealth.<br />

emerging cha lenges.<br />

porations.<br />

managed with integrity, probity and<br />

transparency.<br />

holder rights.<br />

democratic ideals, legitimate repre-<br />

Efficient, effective and sustainable<br />

Recognition and protection of stake-<br />

An inclusive approach based on<br />

38 <strong>Business</strong> <strong>Monthly</strong> | DECEMBER 2013 <strong>Business</strong> <strong>Monthly</strong> | DECEMBER 2013 39<br />

Dear BM<br />

Kudos to your publisher, Dr Hanningtone<br />

Gaya for winning an international academy<br />

best paper award, paper having been<br />

presented at the inaugural sub-Saharan<br />

Africa Academy of International <strong>Business</strong><br />

Conference that took place at the ultramodern<br />

School of <strong>Business</strong>- The Riara<br />

University. I must say that your publisher<br />

is one of the role models for ordinary<br />

Kenyans. Having started from the trenches,<br />

and to have made it this far, is an eyeopener<br />

to young Kenyans yearning for<br />

role models especially the youth who<br />

exhibit very casual attitude towards<br />

higher education in our universities.<br />

I am moved that Dr Gaya is teaching<br />

Marketing and <strong>Business</strong> Management<br />

at the ultra-modern Riara School of<br />

<strong>Business</strong>. I trust he will find time to share<br />

his rich experience, depth of knowledge<br />

and mentorship to the many young university<br />

students.<br />

Dr Christine Mwangi<br />

University of Adelaide<br />

Southern Australia<br />

sentation and participation.<br />

with the objective of maintaining and<br />

increasing shareholder value and satisfaction<br />

of other stakeholders in the<br />

Governance is concerned with<br />

the processes, systems, practices and context of its corporate mission.<br />

procedures – the formal and informal<br />

rules that govern institutions, balance between economic and social<br />

It is concerned with creating a<br />

the manner in which these rules and goals and between individual and<br />

regulations are applied and fo lowed, communal goals while encouraging<br />

the relationships that these rules and efficient use of resources, accountability<br />

in the use of power and steward-<br />

regulations determine or create, and<br />

the nature of those relationships. ship and as far as possible to align the<br />

Essentia ly, governance addresses the interests of individuals, corporations<br />

leadership role in the institutional and society. It is about promoting:<br />

framework.<br />

Corporate Governance, therefore, administration of corporations to<br />

refers to the manner in which the meet we l-defined objectives.<br />

power of a corporation is exercised in<br />

the stewardship of the corporation’s<br />

total portfolio of assets and resources and contro ling corporations with a<br />

Fair, efficient and transparent<br />

Systems and structures of operating<br />

Readers’ Voices<br />

We would like to invite your views and opinions on this edition of <strong>Business</strong> <strong>Monthly</strong>, on the economy, and on business. We are also seeking columnists,<br />

with a view on real business issues as they are lived and experienced. Please send your letters to info@media7groupkenya.com<br />

4 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


PUBLISHEr’S NOTE<br />

Firm diversification:<br />

Corporate strategy,<br />

greed and ceo ego<br />

The news that Kenya Airways,<br />

the pride of Africa,<br />

is contemplating entering<br />

into the telecom sector,<br />

Equity Bank’s courageous<br />

foray as a major playing,<br />

tapping on the Bank’s more than<br />

6 million customer base, Britam’s<br />

acquisition of REAL, among others,<br />

must be setting the corporate<br />

world ablaze. To help <strong>Business</strong><br />

<strong>Monthly</strong> readers to understand and<br />

appreciate these corporate actions,<br />

this issue borrows from Frank T.<br />

Rothaermel (2013) Concept and<br />

Cases in Strategic Management<br />

and shares with you unadulterated<br />

basis for corporate diversification.<br />

What range of products and services<br />

should a firm offer? In particular,<br />

why do some firms compete<br />

in a single product market, while<br />

others compete in several different<br />

product markets? Coca-Cola,<br />

for example, focuses on soft drinks<br />

and thus on a single product market.<br />

Its archival PepsiCo competes<br />

directly with Coca-Cola by selling<br />

a wide variety of soft drinks and<br />

other beverages, and also offering<br />

chips (Lay’s Doritos, and Cheetos)<br />

as well as Quaker Oats products<br />

(Oatmeal and granola bars).<br />

Dr. Hanningtone Gaya PhD EBS,<br />

Publisher/CEO<br />

Media 7 Magazines Group<br />

Similarly, why do some companies<br />

compete beyond their national<br />

borders, while others prefer<br />

to focus on the domestic market?<br />

Answers to questions about the<br />

number of markets to compete in<br />

and where to compete relate to the<br />

broad topic of diversification – increasing<br />

the variety of products<br />

or markets in which to compete.<br />

A non- diversified company focuses<br />

on a single market, whereas<br />

a diversified company competes in<br />

several different markets simultaneously.<br />

All these and more are<br />

captured in this issue.<br />

Enjoy the read and think critically.<br />

www.media7group.co.ke<br />

EDITOR:<br />

Hilda Gaya<br />

gaya@wananchi.com<br />

gaya@media7groupkenya.com<br />

0722 742287<br />

WRITERS<br />

Boniface Ngahu<br />

Cathy Mputhia<br />

Dan Wachira<br />

Dr. Hanningtone Gaya<br />

Hilda Gaya<br />

Immaculate Wairimu<br />

Lennox Yieke<br />

Murori Kiunga<br />

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6 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


AFRICA<br />

Cover Story<br />

Has Africa reached<br />

a tipping point?<br />

Africa is now the cynosure of the global community due to<br />

unusual, extraordinary circumstances and trends. The big<br />

question is whether African leaders can take advantage<br />

of these unique circumstances and trends by moving<br />

decisively and effectively to turn the continent into a global<br />

destination of prosperity within the next few decades. To<br />

answer this question, it is necessary to briefly review why<br />

Africa is now the toast of the global community.<br />

By Chinua Akukwe and Melvin Foote<br />

Africa, the Toast of the World<br />

The August 4-7, <strong>2014</strong> U.S.-Africa<br />

Leaders’ Summit in Washington, DC<br />

is a case in point. President Obama’s<br />

unprecedented meeting with up to 50<br />

African heads of state and governments<br />

indicates a strategic recognition<br />

of Africa’s growing clout. The<br />

Africa Development Bank and the<br />

World Bank report that Africa is<br />

home to six of the ten fastest growing<br />

economies in the world. For the<br />

first time in five decades, foreign<br />

direct investment in Africa at about<br />

$50billion a year rivals foreign aid.<br />

Official remittances from Africans in<br />

the Diaspora at more than $60billion<br />

now surpass foreign direct investment<br />

and foreign aid, respectively. Since as<br />

much as 75% of Diaspora remittances<br />

are informal as noted by the BBC<br />

NEWS, annual total remittances may<br />

be close to $180billion.<br />

The Mo Ibrahim Foundation<br />

reports that between 2010 and 2017,<br />

Africa will likely record a mind boggling<br />

70% increase in the exploration<br />

of 15 precious minerals coveted by the<br />

rest of the world compared to 30%<br />

increase in Asia and the Americas.<br />

The cost of mineral exploration in<br />

Africa is about one tenth for similar<br />

activities in mineral resources powerhouses,<br />

Canada and Australia, further<br />

enticing savvy global investors and<br />

conglomerates. Africa has huge<br />

untapped potential in tourism, with<br />

estimates that visitors to the continent<br />

may reach 134 million by 2030 from<br />

52 million in 2012, creating up to 10<br />

million jobs. The capacity to generate<br />

renewable energy resources in the<br />

continent is substantial in areas such<br />

as solar, wind, hydroelectric power<br />

and geothermal sources.<br />

Africa appears poised to take<br />

advantage of its immense human<br />

development potentials in coming<br />

decades. Multilateral institutions,<br />

think tanks, investment banks, foundations<br />

and advocacy groups project<br />

that by 2050, Africa will have more<br />

workers than China or India. Africa’s<br />

middle class will increasingly become<br />

a global force in disposable spending,<br />

fuelling accelerated economic growth.<br />

The relatively lower cost of labour<br />

will also attract additional external<br />

investments.<br />

Trade and investment is booming<br />

in Africa. Global investors continue to<br />

buy corporate and sovereign African<br />

bonds, with <strong>2014</strong> figures likely to<br />

outpace record 2013 $16.6 billion<br />

sales, according to the Standard<br />

Bank Group, the largest lender in<br />

the continent. The Bloomberg News<br />

reports that China’s annual trade<br />

and investment portfolio in Africa<br />

is now $200billion, twice that of the<br />

United States and nearly ten times<br />

higher than two decades ago. China<br />

also plans to extend $1 trillion credit<br />

facilities to African countries by<br />

2015. In addition, China’s premier, Li<br />

Keqiang during his May <strong>2014</strong> visit to<br />

Africa pledged assistance in any effort<br />

to connect all African capitals by<br />

high speed rail, according to the Wall<br />

Street Journal.<br />

Additionally, Brazil, India, the<br />

Gulf States, Malaysia, Singapore,<br />

South Korea, Indonesia and other<br />

emerging economic powers have<br />

significantly ramped up trade and<br />

investment partnerships with African<br />

countries. The European Union<br />

Commission indicates that “South-<br />

South” trade overtook “North-South”<br />

trade since 2007. Africa’s trade with<br />

the South grew more than 200%<br />

between 2007 and 2010. Even in new<br />

areas of environmental goods and<br />

services such as renewable energy<br />

technologies, South-South trade is the<br />

fastest growing segment of a projected<br />

$1.9 trillion market by 2020,<br />

according to the United Nations<br />

Environment Program.<br />

Growing unity among South<br />

countries economic powers is creating<br />

unprecedented new global trends.<br />

Brazil, Russia, India, China and South<br />

Africa (BRICS countries) recently<br />

announced two game changing initiatives:<br />

(1) the establishment of a<br />

fully capitalized $50billion BRICS<br />

Development Bank to finance infrastructure<br />

and sustainable develop-<br />

ment projects in poor countries, and<br />

(2) the incorporation of a $100billion<br />

Contingency Reserve Fund to<br />

assist developing countries undergoing<br />

financial difficulties. These two<br />

initiatives take direct aim at current<br />

portfolios of the World Bank and the<br />

International Monetary Fund, respectively,<br />

increasing competitive alternatives<br />

for poor nations.<br />

Formidable Hurdles Remain<br />

Despite these advantageous trends,<br />

Africa faces significant hurdles and<br />

challenges. These hurdles and challenges<br />

have been previously captured<br />

in past publications by the authors.<br />

The Africa Development Bank,<br />

the World Bank, the Mo Ibrahim<br />

Foundation and the McKinsey Global<br />

Institute have also done extensive<br />

work in this area. A continent that<br />

has 3% of the global health workforce<br />

despite accounting for 24% of the<br />

global burden of diseases is in trouble.<br />

Unemployment rates in some African<br />

countries are more than 50 percent.<br />

A continent where the informal sector<br />

accounts for 55% of the GDP<br />

and nearly 80% of the labour force<br />

is living on economic tenterhooks.<br />

Industrialization efforts may remain<br />

stillborn due to untapped 95% hydroelectric<br />

power potential in the continent<br />

and extension of regular electricity<br />

to only a quarter of Africans.<br />

Africa has the lowest share of engineering<br />

graduates in the world despite<br />

the gargantuan challenge of how to<br />

structurally transform its extractive<br />

industries to better meet economic<br />

needs. Despite regular famines over<br />

the past four decades, average budgetary<br />

allocation to agriculture hover<br />

around 6 percent.<br />

Young men and women in Africa<br />

remain largely outside mainstream<br />

political and economic life due to<br />

issues such as highest primary school<br />

drop-out rates in the world, lowest<br />

secondary and tertiary school enrolments<br />

in the world, poor post-education<br />

technical skill sets and<br />

8 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 9


AFRICA<br />

Cover Story<br />

African<br />

leaders need<br />

to make bold,<br />

strategic<br />

decisions<br />

today on<br />

how best to<br />

make Africa<br />

an epicentre<br />

of global<br />

prosperity<br />

in coming<br />

decades<br />

stubborn high unemployment<br />

rates. It is also notoriously difficult to<br />

break into Africa’s entrenched ruling<br />

political and economic class without<br />

‘connections.” This is a dangerous<br />

scenario in a continent with significant<br />

youth population bulge, with<br />

individuals less than 24 years of age<br />

likely to account for 50% of Africa’s<br />

population by 2050.<br />

In addition, regional integration<br />

efforts appear stymied due to a<br />

combination of factors. These include<br />

political squabbles, prohibitively<br />

expensive and ineffective intra-Africa<br />

trade between countries (less than<br />

10% of all trade) and draconian custom<br />

regulations that slow down legal<br />

movement of people, goods and services.<br />

Dearth of reliable air/water/<br />

land transportation network is another<br />

obstacle.<br />

Opportunities for Decisive<br />

Action<br />

No situation, circumstance or trend<br />

remains stagnant. Africa today is the<br />

beautiful bride of the global community.<br />

This scenario can change,<br />

sometimes, with little or no warning.<br />

For example, any African oil producing<br />

country relying on more than<br />

six decades of United States (U.S.)<br />

quest to guarantee oil imports to<br />

sustain domestic demand will be in<br />

for a rude awakening: the U.S. Energy<br />

Information Administration indicates<br />

that domestic oil production quadrupled<br />

between 2008 and 2012 due to<br />

better exploration of existing oil wells<br />

and access to new shale oil formations,<br />

with the U.S. now reducing oil<br />

imports from African countries.<br />

In summary, African leaders need<br />

to make bold, strategic decisions<br />

today on how best to make Africa<br />

an epicentre of global prosperity in<br />

coming decades. Inaction or business-as-usual<br />

responses will not be<br />

sufficient as policymakers worldwide<br />

work overtime to adapt to sometimes<br />

seismic shifts in geopolitical and economies<br />

priorities.<br />

We recommend that African leaders<br />

should consider the following strategic<br />

decisions, taking appropriate<br />

operational action where necessary:<br />

Multi-sectoral Infrastructure<br />

1. Strategy. Targeted transportation,<br />

power and information technology<br />

infrastructure projects can transform<br />

ALL SECTORS of the economy<br />

in the continent.<br />

Industrialization Strategy heavily<br />

reliant on multi-sectoral infra-<br />

2.<br />

structure improvements and built on<br />

a foundation of robust continental<br />

science and technology architecture.<br />

The key is to incentivize small and<br />

medium enterprises to ramp up manufacturing<br />

services and transition into<br />

major operations. Industrialization<br />

requires close collaboration with the<br />

organized private sector, the academia<br />

and labour unions.<br />

Inclusive Economic Growth.<br />

3. Africa cannot afford a jobless<br />

growth trajectory with its army of<br />

unemployed. This effort will require a<br />

sound public sector alive to its regulatory<br />

and enforcement responsibilities;<br />

a thriving private sector committed to<br />

both profit and social responsibility,<br />

and; a vibrant civil society keeping<br />

societal leaders and public/private<br />

institutions on the straight and narrow<br />

path.<br />

Democratic and Governance<br />

4. Reform Strategy to ensure verifiable<br />

citizen participation, assure sanctity<br />

of elections, build strong institutions,<br />

improve transparency, efficiency<br />

and effectiveness of the public sector,<br />

enforce human rights and implement<br />

public safety services anchored on<br />

rule of law.<br />

Regional Integration Strategy<br />

5. built around close working relationship<br />

between the African Union<br />

Commission, the Africa Development<br />

Bank, the United Nations Economic<br />

Africa, the Toast of the World<br />

Light Railway<br />

The construction August in 4-7, <strong>2014</strong> U.S.-Africa<br />

Leaders’ Ethiopia Summit in Washington, DC<br />

is a case in point. President Obama’s<br />

unprecedented meeting with up to 50<br />

African heads of state and governments<br />

indicates a strategic recognition<br />

of Africa’s growing clout. The<br />

Africa Development Bank and the<br />

World Bank report that Africa is<br />

home to six of the ten fastest growing<br />

economies in the world. For the<br />

Commission for Africa and Regional<br />

Economic Communities. The emphasis<br />

will be on tight coordination of<br />

political, policy and technical priorities<br />

at continental and bilateral levels.<br />

Multi-dimensional Youth<br />

6. Development Strategy to secure<br />

Africa’s future. Nothing is more<br />

important at this stage of Africa’s<br />

development. Youth development<br />

strategy should anchor on ageappropriate<br />

schooling, timely access<br />

to health and social services, seamless<br />

transition to young adult societal<br />

Above: Regional<br />

integration:<br />

EAC presidents<br />

jointly launch the<br />

LAPPSET project.<br />

Right:<br />

Industrialization is<br />

a key component<br />

required to spur<br />

economic growth.<br />

responsibilities and incentives to participate<br />

in nation building.<br />

Nutrition Self Sufficiency<br />

7. Strategy. Africa cannot move to<br />

the next level without feeding its own<br />

people. This will require a bottomto-top<br />

revolution in agriculture with<br />

investments in efficient food production,<br />

storage, distribution, consumption<br />

and commercial services.<br />

Africa Diaspora Strategy. This<br />

8. is likely to be one of the toughest<br />

challenges for African leaders<br />

as a new strategy must transition<br />

from symbolism to specific<br />

initiatives and projects. The<br />

Diaspora like its Chinese and<br />

Indian counterparts can play<br />

indispensable direct and catalytic<br />

roles in Africa’s future. Its<br />

remittances sustain households<br />

in virtually every family and<br />

community in the continent. The<br />

next challenge is to transition the<br />

immense investment and technical<br />

potential of African Diaspora<br />

at national, regional and continental<br />

levels in Africa.<br />

Dr. Chinua Akukwe (CAKUKWE@ATT.NET)<br />

is a Board Member of the Constituency<br />

for Africa, Washington, DC. He is a former<br />

Chair of the Technical Advisory Board of<br />

the Africa Center for Health and Human<br />

Security at the George Washington<br />

University, Washington, DC. He currently<br />

serves as a Fellow and Chair of the Africa<br />

Working Group, National Academy of Public<br />

Administration, Washington, DC.<br />

Melvin Foote (MFOOTE2420@AOL.COM) is<br />

the Founder, President and Chief Executive<br />

of the Constituency for Africa (CFA),<br />

Washington, DC. He has more than 35 years<br />

of direct, continuous experience on U.S./<br />

Africa relations.<br />

10 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 11


STRATEGY<br />

News Feature<br />

Top firms<br />

exploring new<br />

corporate<br />

strategies<br />

Rapidly expanding markets, improved<br />

regulation and easier access to wider<br />

pools of capital have prompted an<br />

influx of new firms and products across<br />

major Kenyan industries. Resultantly, the<br />

typical Kenyan boardroom is no longer<br />

dominated by powerful directors who<br />

perennially devise ways of facilitating their<br />

unconscionable avarice. Today’s directors<br />

are actively formulating new market<br />

strategies to retain and expand their<br />

market shares. But as <strong>Business</strong> <strong>Monthly</strong>’s<br />

Lennox Yieke reveals, not all of these new<br />

strategies are well informed.<br />

For the purpose of this analysis,<br />

<strong>Business</strong> <strong>Monthly</strong> looked at<br />

the telecoms industry, which<br />

besides growing rapidly fast,<br />

has seen major entries in the<br />

recent past, including Equity Bank and<br />

Kenya Airways (KQ), among others.<br />

Diversification<br />

In August, Airtel Kenya and KQ<br />

signed a memorandum of understanding<br />

(MoU) to deliver mobile<br />

virtual network operator (MVNO)<br />

services to the airline, subject to regulatory<br />

approval. Under this agreement,<br />

Airtel will lease a portion its<br />

unused network infrastructure for<br />

a fee to KQ. This will allow KQ to<br />

provide telecoms services such<br />

as customer registration,<br />

SIM issuance, billing, data,<br />

voice and customer care<br />

to its flight customers over<br />

mobile platforms. “Through<br />

this partnership with Airtel, we<br />

are optimistic that our guests will<br />

soon be enjoying a service that allows<br />

them better calling rates while in<br />

Kenya or roaming within the wide<br />

Airtel network,” said KQ CEO Titus<br />

Naikuni in a statement.<br />

While Airtel is in a favorable<br />

position (using its excess frequency to<br />

buoy earnings), KQ appears to have<br />

received the short end of the stick.<br />

The firm is taking what strategic<br />

management scholars would describe<br />

as a ‘conglomerate diversification’<br />

strategy. This is a strategy where a<br />

large firm acquires or ventures into an<br />

unrelated business because the unrelated<br />

business represents the most<br />

promising investment opportunity at<br />

the time.<br />

Although the telecoms industry<br />

presently offers promising investment<br />

opportunities, KQ has greatly misread<br />

these opportunities. The number of<br />

people who regularly use airlines in<br />

Kenya is limited to the middle class<br />

and affluent. This segment is a small<br />

fraction of the overall telecom market.<br />

Moreover, not all Kenyans privileged<br />

to use airlines are KQ customers.<br />

The number of potential customers<br />

for KQ’s telecom offering is thereby<br />

infinitesimally small when viewed in<br />

the broader context of the overall<br />

telecoms market. This means that<br />

even if KQ successfully captures all<br />

of its existing customers with its new<br />

telecoms offering, the market size it<br />

achieves may not be large enough to<br />

generate sufficient revenues to offset<br />

the heavy spending that will be<br />

needed to launch new products, pay<br />

network fees, persuade customers and<br />

ward off competitors. From this perspective,<br />

there is a prescient possibility<br />

that the KQ’s telecoms outfit will<br />

relieve the airline’s coffers of billions<br />

of shillings without a providing a reasonable<br />

return on investment.<br />

KQ’s planned entry into the telecom<br />

market could also be threatened<br />

by other entrants, particularly<br />

the possible entry of Vietnam based,<br />

Viettel. The Vietnamese operator has<br />

bid alongside Nigeria’s Megatech and<br />

South Africa’s MTN for a stake in<br />

Telekom Kenya (Orange). The possible<br />

entry of Viettel into the Kenyan<br />

Upon the<br />

entry of a<br />

firm such as<br />

Viettel, the<br />

market will<br />

become ever<br />

competitive<br />

and<br />

increasingly<br />

crowded. This<br />

will dilute<br />

individual<br />

firms’ market<br />

shares and<br />

diminishing<br />

each firm’s<br />

prospect<br />

of deriving<br />

reasonable<br />

returns on<br />

investment.<br />

telecom market has put existing market<br />

players on high alert, including<br />

Safaricom’s CEO, Bob Collymore; a<br />

man whose reputation for not fearing<br />

competitors and remaining steadfastly<br />

confident in Safaricom’s superiority<br />

notoriously precedes him.<br />

Bob Collymore’s morbid fear of<br />

Viettel is not without reason. “The<br />

Vietnamese are fiercely competitive<br />

and very low-cost,” he told renowned<br />

business news agency, Bloomberg,<br />

during the August US-Africa Summit.<br />

He added that a successful bid for<br />

Telekom Kenya by Viettel would be<br />

a game changer. Viettel not only has<br />

existing operations in Vietnam, but<br />

also in Laos, Cambodia, East Timor,<br />

Mozambique, Cameroon, Haiti and<br />

Peru. All these countries bear striking<br />

similarities with Kenya as far as market<br />

structure and economic trends are<br />

concerned. For this reason, Viettel is<br />

perfectly structured internally to succeed<br />

in a market like Kenya. “Vietnam<br />

(where Viettel is based) is a poor<br />

country…Viettel is therefore expected<br />

to better understand market dynamics<br />

in Kenya as compared even to<br />

Safaricom—whose major decisions,<br />

as well as chief executives officers,<br />

are seconded by Vodafone (40 percent<br />

shareholder)after experience in developed<br />

markets,” said Peter Wanyonyi,<br />

a telecoms analysts as quoted on<br />

Standard Media’s <strong>Business</strong> Beat.<br />

Such considerations explain Bob<br />

Collymore’s cautious stance toward<br />

the possible entry of Viettel into the<br />

market. “When we look at what they<br />

(Viettel) did in Mozambique, they<br />

changed the game. We’re all going to<br />

have to knuckle down and deal with<br />

that,” Collymore told Bloomberg.<br />

Upon the entry of a firm such as<br />

Viettel, the market will become ever<br />

competitive and increasingly crowded.<br />

This will dilute individual firms’<br />

market shares and diminishing each<br />

firm’s prospect of deriving reasonable<br />

returns on investment. Firms with<br />

small market shares such as KQ will<br />

be worst hit by such developments.<br />

12 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 13


STRATEGY<br />

News Feature<br />

Commendable<br />

Unlike KQ, Equity Bank’s MVNO<br />

ambitions are inspired by a well<br />

thought out strategy. On the one<br />

hand, it has courted a ‘conglomerate<br />

diversification’ strategy by promising<br />

to offer services unrelated to banking<br />

such as voice, data and SMS. On the<br />

other, however, it has taken a strategy<br />

that scholars define as a ‘concentric<br />

diversification’. This is when a firm<br />

acquires or expands into a business<br />

that is related to the firm’s current<br />

business in terms of technology, markets<br />

or products.<br />

Through Finserve, its subsidiary,<br />

Equity Bank plans to leverage on its<br />

existing 8.7 million customers to rollout<br />

mobile money services, an area<br />

closely related to its core banking<br />

service. In previous media briefings,<br />

Equity Bank CEO, Dr. James Mwangi,<br />

touted the mobile money offering as<br />

affordable, revealing that the bank<br />

will charge a fee of 1 percent for<br />

transfers of Sh4999 and below and<br />

a flat fee of Sh25 for all transactions<br />

above Sh5000. This is significantly<br />

competitive when compared with<br />

existing rates.<br />

Even if Equity is able to reel in<br />

half of its existing customers (around<br />

4 million customers) to its mobile<br />

money service, it will undoubtedly<br />

become a formidable force in mobile<br />

payments. But Equity is not about<br />

to settle for 4 million mobile money<br />

customers Safaricom’s M-Pesa enjoys<br />

around 19 million customers. For<br />

this reason, Equity conceptualized the<br />

slim SIM concept.<br />

Slim cards are special film-like<br />

SIM cards that can be stuck on the<br />

back of a regular SIM card to allow<br />

inter-operability between both networks.<br />

This removes the need of having<br />

a dual-SIM phone or using two<br />

separate phones. “Users who want to<br />

stick with their current mobile lines<br />

and at the same time enjoy Equity’s<br />

banking solution will be able to do<br />

so with our slim card,” said Equity’s<br />

Dr. James Mwangi. The positive<br />

impact that this solution will have<br />

on Equity’s prospects in the mobile<br />

money market is immeasurable. By<br />

issuing slim cards, Equity Bank will<br />

widen the scope of its mobile money<br />

business beyond just its 8.7 million<br />

bank customers to include millions<br />

of other users who are not necessarily<br />

Equity Bank account holders but use<br />

SIM cards provided by other telecom<br />

companies. Equity Bank’s plan to<br />

deploy the slim SIM has however hit<br />

a snag. This came after Safaricom<br />

wrote a letter to the Communication<br />

Authority of Kenya (CA) urging the<br />

regulator to prohibit the issuance of<br />

Equity Bank’s slim card on grounds<br />

that it would expose the primary SIM<br />

to risks. “It (slim card) would compromise<br />

the security of the M-Pesa<br />

system and consequently expose<br />

our 19 million M-Pesa subscribers<br />

to irreparable harm,” said Safaricom<br />

in its letter to the CA, adding that:<br />

“In the meantime, we call for the<br />

Communications Authority to prohibit<br />

its use in Kenya.” Safaricom also<br />

argued that Kenya should hire the<br />

London-based Global Association of<br />

Mobile Operators (GSMA) to to give<br />

its views on the matter.<br />

The GSMA has since given preliminary<br />

responses on the thin SIM<br />

matter, telling the Communications<br />

Authority of Kenya that the use of<br />

thin SIM cards which are overlaid<br />

on the primary SIM would compromise<br />

privacy of communication subscribers.<br />

It however added that this<br />

was contingent on quality. “The risks<br />

described above are those considered<br />

to be theoretically applicable to poorly<br />

designed overlay SIM solutions,”<br />

read a section of a letter that GSMA<br />

sent to the CA dated August 18, <strong>2014</strong>.<br />

Although Equity dismissed<br />

Safaricom’s allegations as “purely<br />

alarmist and speculative”, its plans<br />

to bring the slim card to market<br />

have nonetheless been stonewalled<br />

by Safaricom’s intervention. Given<br />

GSMA’s response, launch of its new<br />

innovation is further pegged on what<br />

has been described as an ‘independent<br />

quality audit’, as well as parliamentary<br />

hearings. Equity Bank’s inability to<br />

counter this development reflects an<br />

unfortunate drawback in its market<br />

expansion strategy—ignoring government<br />

as a strategic force in a developing<br />

country.<br />

Developing country<br />

In 1980, renowned strategic<br />

management scholar, Michael Porter,<br />

argued that the attractiveness (profitability)<br />

of an industry is determined<br />

by the competition in that industry,<br />

arguing that competition was shaped<br />

by five forces which included: threat<br />

of new entrants, rivalry among existing<br />

competitors, threat of substitutes,<br />

bargaining power of suppliers and<br />

bargaining power of buyers.<br />

However in 1990, Zigli along with<br />

two other researchers saw the need to<br />

expand Porter’s model to fit into the<br />

developing country context. For this<br />

reason, they argued that the government<br />

and logistics (transport, communication,<br />

distribution, warehousing<br />

and information systems) played<br />

a key role in developing countries.<br />

Coincidentally at around the same<br />

time (in 1992), Nairobi University<br />

strategic management guru, Professor<br />

Aosa Evans, conducted a study that<br />

had striking similarities with Zigli’s<br />

1990 study. Both studies established<br />

that government played a dominant<br />

role in influencing business in developing<br />

countries. Aosa’s study found<br />

Even if Equity<br />

is able to<br />

reel in half of<br />

its existing<br />

customers<br />

(around<br />

4 million<br />

customers)<br />

to its mobile<br />

money<br />

service, it will<br />

undoubtedly<br />

become a<br />

formidable<br />

force in<br />

mobile<br />

payments.<br />

that companies operating in Kenya at<br />

the time complained of external interference<br />

and unfair treatment while<br />

carrying out their activities, citing<br />

obstruction and illegal competition.<br />

While there have been notable<br />

reforms adopted since 1992 to make<br />

Kenya a free market, government is<br />

still actively involved in business to<br />

this day. This has greatly impacted<br />

private companies competing with<br />

businesses that the government has<br />

a stake in, especially in legal battles.<br />

“Legal recourse is slow and expensive,<br />

and there is considerable cynicism<br />

about the objectivity of executive<br />

and judicial branch decisions,” reads<br />

a recent Doing <strong>Business</strong> in Kenya<br />

report on the US Embassy website.<br />

This couldn’t be any further from the<br />

truth when looking at Equity Bank’s<br />

predicament.<br />

The Government of Kenya has<br />

a significant holding of 35 percent<br />

in Safaricom, according to data<br />

published in July. Consequently, the<br />

National Treasury got a Sh6.5 billion<br />

dividend cheque in Safaricom’s<br />

recent dividend payout, making the<br />

telecoms firm the government’s most<br />

profitable public investment in <strong>2014</strong>.<br />

Considering that Safaricom still pays<br />

corporate tax to the tune of billions<br />

of shillings, its overall contribution to<br />

the solvency of the Treasury cannot be<br />

sufficiently stressed.<br />

Being a major shareholder while<br />

simultaneously playing the role of<br />

regulator introduces an irrefutable<br />

conflict of interest on the part of<br />

the government. This is because the<br />

government gains materially when<br />

Safaricom makes profits (as shown<br />

by Treasury’s Sh6.5 billion windfall<br />

in dividend payouts). For this reason,<br />

the government may be inclined<br />

to play an inhibitive role against<br />

companies that threaten Safaricom’s<br />

prospects. And this is not to suggest<br />

that any other government in<br />

the same position would not do the<br />

same. It is the rational thing to do.<br />

This assessment, despite coming<br />

14 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 15


STRATEGY<br />

News Feature<br />

off as cynical, derives from the<br />

widely accepted theory of the economic<br />

man, which was propounded<br />

by Scottish moral philosopher and<br />

pioneer of political economy, Adam<br />

Smith. According to Smith, the rational<br />

human is a narrowly self interested<br />

actor who attempts to maximize<br />

utility above all else. By viewing<br />

the situation from this perspective, it<br />

starts making sense why Equity’s new<br />

slim SIM solution (which can greatly<br />

disrupt Safaricom’s M-Pesa) has been<br />

subjected to a drawn-out legislative<br />

process in parliament (among other<br />

hurdles). These developments will not<br />

only create significant time delays<br />

for Equity, but potentially botch the<br />

slim SIM launch altogether; preserving<br />

Safaricom’s and in extension the<br />

government’s good fortunes.<br />

Government involvement is also<br />

reflected in how certain government<br />

agencies dispense their duties. The<br />

Competition Authority of Kenya<br />

(CAK) recently (in July, <strong>2014</strong>) upheld<br />

Airtel’s plea and ordered Safaricom<br />

to open its expansive M-Pesa agent<br />

network of over 85,000 agents to<br />

rival mobile cash firms. This came<br />

only after Airtel had pressed for an<br />

unreasonably long time for the end of<br />

Safaricom’s exclusivity contract with<br />

agents which, according to Airtel,<br />

disallowed it the same pervasive reach<br />

as M-Pesa. Airtel first signed a petition<br />

pleading with the CAK to compel<br />

Safaricom to open its agent network<br />

in 2012, indicating that it has taken<br />

two whole years for the CAK to act<br />

on Airtel’s plea. In these two years,<br />

a lot would have changed—as far<br />

as market share is concerned—had<br />

Safaricom’s M-Pesa agent network<br />

been opened up to competitors. Had<br />

this happened, it is conceivable that<br />

Treasury could have earned much less<br />

than the Sh6.5 billion in dividends<br />

that it did from Safaricom during the<br />

telecom firm’s past fiscal year.<br />

While it may be argued that the<br />

competition watchdog’s two year wait<br />

before it acted on Airtel’s plea was<br />

informed by bureaucratic hurdles and<br />

changes in government during the<br />

2013 general election, the fact that<br />

government has a direct interest in<br />

Safaricom makes for the strongest<br />

explanation for CAK’s delay. In areas<br />

where the government has no vested<br />

interests, the competition watchdog<br />

has suspiciously not experienced<br />

delays in decision making. If anything<br />

such areas have seen clinical and<br />

expeditious action on the CAK’s part.<br />

A case in point is how the competition<br />

watchdog dealt with Tuskys recent bid<br />

to acquire Ukwala stores in Nairobi’s<br />

Central <strong>Business</strong> District (CBD).<br />

Although Tuskys wanted to acquire<br />

six stores belonging to Ukwala in the<br />

CBD, the CAK approved the takeover<br />

conditionally, giving it the green light<br />

to acquire only one and not the other<br />

five. Allowing Tuskys to acquire all six<br />

branches, the CAK said, would have<br />

violated relevant provisions of the<br />

Competition Act.<br />

The competition watchdog’s arbitrary<br />

approach to certain companies<br />

and simultaneous objective stance<br />

toward others fans the notion that<br />

government plays a role in influencing<br />

business in developing countries.<br />

Though an ugly reality, the influence<br />

of government on business in developing<br />

countries can be proved empirically<br />

(as Aosa and Zigli showed)<br />

and journalistically (as presented in<br />

this argument as well as past media<br />

reports from other publishing houses).<br />

Government as a strategic force<br />

is thereby not something that should<br />

be excluded when formulating corporate<br />

strategy in developing countries,<br />

especially now that most industries in<br />

Kenya are taking off.<br />

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16 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


POLITICS<br />

News Feature<br />

US-Africa<br />

Summit<br />

- a huge<br />

success for<br />

Kenya<br />

By Lennox Yieke<br />

In August, <strong>2014</strong>, forty African<br />

leaders convened in Washington,<br />

US, for the iconic US-Africa<br />

Summit, among them President<br />

Uhuru Kenyatta of Kenya. The<br />

event was characterized by<br />

powerful speeches, reporters<br />

pressing for quotes, and<br />

photographers jostling for the<br />

best angles to capture the<br />

event in its entire magnificence.<br />

Behind the grandeur, however,<br />

was a world power seeking<br />

to reestablish its influence<br />

in resource-rich Africa, and a<br />

Kenyan President aggressively<br />

and tirelessly pitching Kenya’s<br />

bright prospects to deep-pocketed<br />

American investors. <strong>Business</strong><br />

<strong>Monthly</strong> investigates.<br />

Despite what political<br />

observers construed as<br />

frosty relations between<br />

Kenya and US as a<br />

result of the election of<br />

President Uhuru Kenyatta in 2013,<br />

and his subsequent diplomatic shift<br />

to the East, Kenyatta’s success at the<br />

US-Africa Summit dispelled the notion<br />

that relations between Kenya and US<br />

were strained. In doing so, Kenyatta<br />

proved that Kenya still commanded<br />

considerable sway in US-Africa relations.<br />

Through his delegation, which<br />

included cabinet secretaries such as<br />

Ole Lenku (interior), Henry Rotich<br />

(Treasury) as well as other business<br />

leaders, Kenyatta secured renewed<br />

hope for some of Kenya’s key industries.<br />

Lifeline<br />

Kenya’s textile and leather sector may<br />

receive a new lifeline following signals<br />

that the African Growth Opportunity<br />

Act (Agoa) could be successfully<br />

extended. Agoa, which is set to expire<br />

in September 30, 2015, allows duty<br />

free access of over 6,000 categories<br />

of African goods into the US market,<br />

among them textiles and leather.<br />

Kenya, which replaced Lesotho in<br />

2013 as the largest exporter of goods<br />

to America under Agoa, is a key beneficiary<br />

of the program, raising $33.5<br />

million in revenue and creating over<br />

40,000 jobs in 2013 alone.<br />

The gains under Agoa have largely<br />

been felt in Kenya’s textile and leathers<br />

sector, where duty free exports<br />

to the US have kept the sector afloat<br />

for the past 14 years in which Agoa<br />

has been in place. For this reason,<br />

Kenya is pushing for the extension<br />

of Agoa beyond the September 2015<br />

expiry date. A high-level ministerial<br />

meeting which Kenya was a part of<br />

unanimously urged the US congress<br />

to extend the expiry period beyond<br />

September 2015, arguing that an<br />

extension would help Africa access<br />

new markets.<br />

“In principle, the extension<br />

(Agoa) has been agreed,” said Kenya’s<br />

Industrialization and Enterprise<br />

Development Cabinet Secretary, Adan<br />

Mohammed. “If these programs are<br />

not extended, we could suffer some<br />

shutdowns,” Mohammed added. He<br />

was part of the delegation that accompanied<br />

President Kenyatta to the US.<br />

While no official decision on Agoa<br />

has been arrived at yet, all indications<br />

show that the push to extend the program<br />

will be successful. In the likely<br />

event that the extension bid sails<br />

through, Kenya’s planned revival of<br />

the textiles and leather industry will<br />

receive a much needed boost.<br />

Kenya is seeking to reduce the<br />

exportation of hides and skins in their<br />

raw forms and, instead, wants to process<br />

the raw materials domestically<br />

before selling the finished apparels<br />

to local and export markets. Cabinet<br />

Secretary Adan Mohammed iterated<br />

this, saying: “We are looking at<br />

exploiting our trade in apparels that<br />

has been a major export by targeting<br />

the leather industry. We will no longer<br />

sell raw hides and skins at throw<br />

away prices and deny our pastoralists<br />

value in returns.”<br />

Mohammed’s stance represents<br />

his maiden steps towards promoting<br />

the Buy Kenyan-Build Kenya<br />

initiative, which was crafted by the<br />

country’s branding movement, Brand<br />

Kenya; a board which Media7Group’s<br />

publisher Dr. Hanningtone Gaya<br />

chairs. Brand Kenya’s Buy Kenyan-<br />

Build Kenya initiative seeks to promote<br />

locally manufactured goods<br />

within Kenya and international markets<br />

and is expected to inspire a lot<br />

of value addition in the leather sector,<br />

which has hitherto been exporting<br />

raw hides and skins.<br />

The possible extension of Agoa<br />

will thereby avail a duty free market<br />

for the broader range of textile and<br />

leather products that Kenya expects<br />

to produce under the new value addition<br />

mantra. This should secure a<br />

lot of jobs in the country. Kenya is<br />

already in the process of creating a<br />

favorable environment for investors<br />

looking to exploit the potential in the<br />

leather industry. It plans to expand<br />

the number of tanneries in the country<br />

from 14 to at least 21 upon the<br />

successful completion of mini level<br />

leather processing units across the<br />

country. This expansion is aimed at<br />

creating sufficient capacity to process<br />

the inordinate volume of skins and<br />

hides produced by Kenya’s bulging<br />

livestock population. The country has<br />

17.5 million cattle, 17.1 million sheep,<br />

27.7 million goats and 3 million cattle,<br />

according the Leather Development<br />

Council.<br />

Besides expanding the capacity to<br />

match the overabundance of hides and<br />

skins, legal measures have also been<br />

taken to attract investments in the<br />

textiles and leather sector. As <strong>Business</strong><br />

<strong>Monthly</strong> reported in the June <strong>2014</strong><br />

issue, the government is using a combination<br />

of tax, labor and utility incentives<br />

to reel in potential investors in<br />

Athi River’s upcoming Textile City. The<br />

government will give a 10-year corporate<br />

and withholding tax holiday, VAT<br />

and stamp duty exemptions and utility<br />

Kenya is seeking to reduce the<br />

exportation of hides and skins in<br />

their raw forms and, instead, wants to<br />

process the raw materials domestically<br />

before selling the finished apparels to<br />

local and export markets.<br />

connections to textile firms that set<br />

base in Athi River. To further sweeten<br />

the pot, enterprises that set shop in<br />

Athi River will be cushioned from<br />

annual National Wage Regulations<br />

Orders. Instead, labor issues will be<br />

regulated by a sector inclusive Textile<br />

and Apparel Sector Wages Council,<br />

giving enterprises that set shop in Athi<br />

River discretion in determining the<br />

wages of their workers.<br />

The measures taken to resuscitate<br />

the leather industry in Kenya<br />

will come into greater focus upon the<br />

successful extension of Agoa. This is<br />

because continued duty free access to<br />

a market with high incomes and stable<br />

demand such the US will dramatically<br />

increase the profit margins in Kenya’s<br />

leather industry, making it viable for<br />

the industry to move beyond the basic<br />

exportation of raw materials to<br />

18 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 19


POLITICS<br />

News Feature<br />

the exploitation of opportunities<br />

in value addition. The sector,<br />

according to statements from Treasury<br />

Cabinet Secretary, Henry Rotich, has<br />

the potential to create 800,000 jobs<br />

over the next three years.<br />

Next generation<br />

Apart from the deliberate focus on<br />

Agoa, Kenya also pressed hard to<br />

secure deals in energy and infrastructure.<br />

Kenya managed to secure<br />

a sizeable share of the Power Africa<br />

Initiative, a project unveiled by US<br />

President, Barack Obama, during his<br />

2013 Africa visit. The project aims to<br />

add more than 10,000 megawatts to<br />

Africa’s electricity grid.<br />

Among the investments under<br />

the Power Africa Initiative that<br />

Kenya’s energy sector seized include<br />

a 300MW wind power project in<br />

Turkana, the 61MW Kinangop wind<br />

project, the 100MW Kipeto Power<br />

Plant and another 10MW in a biomass<br />

project. There is also an additional<br />

300MW of geothermal power<br />

to be developed from Lake Bogoria.<br />

Another project under the initiative<br />

will also focus on the establishment<br />

of a Water Treatment and Energy<br />

Recovery facility in Kariobangi,<br />

Nairobi. This project will not only<br />

modernize waste treatment, but it will<br />

also allow Nairobi to generate energy<br />

from waste. “In my view, the power<br />

sector was one of the biggest winners,”<br />

said Energy and Petroleum Cabinet<br />

Secretary, Davis Chir Chir, while<br />

speaking at the US-Africa Summit.<br />

The US’s focus on energy recovery,<br />

renewable energy, and geothermal<br />

sources is expected to broaden<br />

Kenya’s sources of energy beyond<br />

rainfall. This should reduce reliance<br />

on hydroelectric power, which is subject<br />

to the vagaries of rain patterns.<br />

In low rainfall seasons, the cost of<br />

electricity usually tracks upwards,<br />

adding into the already high costs<br />

that manufacturers in Kenya face.<br />

A wider range of sources for energy<br />

in Kenya will also increase electricity<br />

output, further lowering costs for<br />

manufacturers. The high cost of doing<br />

business prompted by high utility<br />

costs is one of the biggest bottlenecks<br />

to expansion in the manufacturing<br />

sector. Reducing the cost of doing<br />

business through expansion in power<br />

supply has therefore been identified<br />

as one of the key ways of expanding<br />

Kenya’s manufacturing sector.<br />

“This (reducing cost of doing<br />

business) is the only way we can<br />

expand the manufacturing sector in<br />

the country, which has been growing<br />

at a very disappointing rate in the last<br />

decade,” said Kenya Association of<br />

Manufacturers chief executive officer,<br />

Betty Maina, in a statement.<br />

Another area that Kenya was able<br />

to secure investments for during the<br />

US-Africa Summit was the transport<br />

sector. Likewise, investments in<br />

transport can also reduce the cost<br />

of doing business. The US Export-<br />

Import Bank agreed to fund General<br />

Electric to the tune of $400 million<br />

for the construction of commuter rail<br />

projects in Nairobi. This will help<br />

ease Nairobi’s notorious traffic snarl<br />

ups, which according to government<br />

statements, cost the city Sh50 million<br />

each day in lost productivity.<br />

Kenya’s successful attraction<br />

of lucrative US investments in the<br />

energy and transport sector will provide<br />

a much needed prod for the<br />

country’s ailing manufacturing sector,<br />

providing millions of jobs for Kenya’s<br />

youthful population. According to<br />

KAM chief executive, Betty Maina,<br />

the manufacturing sector has the<br />

potential to create jobs and wealth. In<br />

this respect, the US-Africa Summit’s<br />

theme, which was ‘investing in the<br />

next generation’, is fitting as the<br />

investments in transport and energy<br />

will undoubtedly reduce the cost<br />

of doing business and inspire the<br />

establishment of more manufacturing<br />

facilities across the country. This will<br />

reverse the deeply troubling youth<br />

unemployment problem in the country<br />

and create sustainable jobs for<br />

the next generation of Kenyans, who<br />

according to multiple reports, including<br />

one from the UN, are expected to<br />

be predominantly youth.<br />

Going by the type of projects<br />

currently being undertaken by the<br />

Kenyan government, it seems rather<br />

obvious that the government is preparing<br />

for the windfall of investments<br />

in manufacturing. There are a slew of<br />

projects aimed at equipping the youth<br />

with the requisite skills for manufacturing<br />

jobs.<br />

As an example, Treasury has allocated<br />

Sh2.5 billion for the construction<br />

of 60 vocational training sectors,<br />

with at least each county getting<br />

one center. This move is deliberately<br />

aimed at plugging the skills gap in<br />

Kenya’s youthful labor force; an obvious<br />

preparation for the major investments<br />

expected in manufacturing<br />

over the next years.<br />

Security<br />

Expectedly, security was an issue that<br />

was meticulously discussed at the<br />

US-Africa Summit. This comes at a<br />

time when increasingly radicalized<br />

terrorists are carrying out brazen<br />

attacks against innocent civilians in<br />

Africa. Kenya, for instance, has suffered<br />

tremendously against the notorious<br />

Al-Qaeda linked Al Shabaab,<br />

which orchestrated the tragic West<br />

Gate Mall incident in 2013 where<br />

more than 60 Kenyans needlessly lost<br />

their lives.<br />

In addition to fighting the constant<br />

threat of Al Shabaab, Kenya is<br />

also the directly involved in a peace<br />

keeping mission in Somalia. For this<br />

reason, it received a sizeable share<br />

of pledges for military, economic and<br />

diplomatic support from the US at the<br />

US-Africa Summit.<br />

Among the security deals signed<br />

between Kenya and the US include<br />

a Customs Mutual Assistance<br />

Agreement (CMAA), which will see<br />

the two countries collaborate on security<br />

and trade facilitation. Under the<br />

agreement, customs administrations<br />

in US and Kenya will have the legal<br />

framework for the fluid exchange of<br />

information to assist in the prevention,<br />

detection and investigations of<br />

custom offences such as trafficking of<br />

The US’s<br />

focus on<br />

energy<br />

recovery,<br />

renewable<br />

energy, and<br />

geothermal<br />

sources is<br />

expected<br />

to broaden<br />

Kenya’s<br />

sources<br />

of energy<br />

beyond<br />

rainfall.<br />

illicit items—drugs, wildlife, humans<br />

and illegal imports, among others.<br />

“We will now start to see more participation<br />

of US firms in communications,”<br />

said Interior Cabinet Secretary,<br />

Ole Lenku, in a brief.<br />

Increased sharing of intelligence<br />

on trade should deal a blow to terrorist<br />

organizations in the country. This<br />

is because it is expected to nab illegal<br />

loggers and poachers. According<br />

to a report by the United Nations<br />

Environment Program (UNEP)<br />

released in June, terror group Al<br />

Shabaab makes between $38 million<br />

and $56 million per year in illegal<br />

charcoal.<br />

The feedstock for this operation is<br />

sourced from illegal loggers in Kenya<br />

and the East African region who use<br />

corruptible custom officers and the<br />

country’s porous borders to facilitate<br />

their trade. With the CMMA in place,<br />

transactions will not only be done<br />

electronically, but advanced software<br />

being used by experts in the US will<br />

remotely monitor activity, nabbing<br />

any illegal traders who have hitherto<br />

made a mockery of Kenya’s customs.<br />

Removing illegal loggers and poachers<br />

out of business will reduce terrorist<br />

activities as terrorists greatly depend<br />

on this pipeline of dirty money to<br />

finance their heinous crimes.<br />

Equal partners<br />

Some observers assess US’s huge<br />

assistance as a deliberate attempt to<br />

dilute China’s growing influence in<br />

Africa. “The US-Africa summit is yet<br />

another opportunity for the US to flex<br />

its muscles and counter China’s growing<br />

influence on the continent,” said<br />

James Shikwati, Executive Director of<br />

Inter Region Economic Network and<br />

Economist.<br />

While the US did not directly<br />

implicate China in anything negative<br />

during the US-Africa Summit, it made<br />

oblique references to the Asian Tiger.<br />

“We recognize Africa for its greatest<br />

resource, which is its talents and their<br />

potential,” President Obama said,<br />

cleverly pointing to China, which has<br />

repeatedly been accused of being in<br />

Africa for the sole purpose of extracting<br />

natural resources from Africa for<br />

further processing in mainland China.<br />

In view of this incessant allegation,<br />

China seems to be changing tact<br />

in Africa. Instead of processing all<br />

the resources acquired from Africa in<br />

mainland China, the Asian Tiger has<br />

begun setting up processing plants in<br />

Africa. A good example is in Ethiopia,<br />

where it has set up operations for shoe<br />

manufacturing firm, Huajian. The factory<br />

has close to 1,750 workers and<br />

sources leather from local and regional<br />

tanneries. Policy makers expect<br />

China to continue embracing this<br />

approach, signaling that China has<br />

started adding more value to Africa.<br />

Interestingly, the US has stopped talking<br />

down to Kenya and is instead<br />

treating her as an equal partner.<br />

The general change in both<br />

China’s and the US’s attitude toward<br />

Africa shows that the resource-rich<br />

continent is finally getting a voice at<br />

the big table. “We want to be a good<br />

partner, an equal partner, and a partner<br />

for the long term,” said President<br />

Barack Obama in his characteristic<br />

eloquence. Obama, who has Kenyan<br />

ancestry, was addressing leaders at<br />

the Summit.<br />

20 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 21


FOOD<br />

News Feature<br />

Africa can feed itself<br />

The population of Africa is estimated to reach 2.4 billion by 2050. With rising<br />

population, demand for food will increase. The challenge will be how to<br />

raise agricultural productivity, feed this population, while not degrading the<br />

environment. The challenge is enormous: Sub-Saharan Africa will need to increase<br />

crop production by 260% in order to feed this projected population. This cannot be<br />

achieved unless there are significantly higher levels of investment in agricultural<br />

research, science and technology. That is why this policy dialogue organized by the<br />

International Development Research Center (IDRC) is timely.<br />

Africa has enormous agricultural<br />

potential. About 65% of the arable<br />

lands left to feed the 9 billion<br />

people in the world by 2050 are<br />

in Africa. We must unlock this<br />

potential. To do so, we must make a fundamental<br />

shift in how we see agriculture.<br />

Agriculture must not be seen as a development<br />

program. Agriculture is a business.<br />

And agricultural research must take this<br />

business perspective. Policy makers too<br />

must change and develop policies to take<br />

technologies to scale for farmers.<br />

A great part of what I do today as<br />

Minister of Agriculture, in feeding the most<br />

populous African nation, draws from my<br />

research experience and practical lessons<br />

learnt in the field. Early in my career at<br />

the International Crops Research Institute<br />

for the Semi-Arid Tropics (ICRISAT) in the<br />

early 1990s, I was part of a team of scientists<br />

charged with promoting high yielding<br />

short statured varieties of sorghum to<br />

farmers.<br />

Convinced we had a solution for farmers,<br />

we went to Southern Mali to promote<br />

the new high yielding varieties. The head of<br />

the village took us on a tour around the village<br />

and opened one granary after the other<br />

and behold they were filled to the brim with<br />

sorghum. To him the problem was not additional<br />

production but how to get market for<br />

the sorghum, as he asked whether ICRISAT<br />

buys sorghum. It was a lesson that changed<br />

my perspective on how to achieve impacts<br />

with research. What mattered here was not<br />

the supply driven technical change but the<br />

development of markets for sorghum.<br />

Our focus must be on the imperative of<br />

creating markets for farmers, taking a whole<br />

value chain, and investing in new product<br />

development to add value to crops. Unless<br />

this is given priority farmers will take up<br />

new technologies and price for their farm<br />

products will decline. From that experience,<br />

as researchers we worked on how to use<br />

sorghum for different products to expand<br />

markets. Today in Nigeria, Uganda and<br />

Kenya sorghum is used to replace malt in<br />

the brewery industry, for animal feed, as<br />

well as for production of ethanol.<br />

I recall my time as a scientist in the mid-<br />

1990s at the West Africa Rice Development<br />

Association in Cote d’Ivoire, when the New<br />

Rice for Africa (NERICA) was being developed.<br />

The new varieties were adapted to<br />

conditions of smallholder farmers and gave<br />

very good yields. The challenge was how<br />

to ensure their adoption by farmers at<br />

scale. This requires public policies that will<br />

increase access of farmers to seeds; fertilizers<br />

and irrigation support to ensure the<br />

optimal yield performance of the new crop<br />

varieties, as well as improved seed systems<br />

that will provide quality seeds to farmers.<br />

As Minister of Agriculture in Nigeria,<br />

with my previous research work and knowledge<br />

of the potential of the improved rice<br />

varieties, we immediately set the target<br />

for Nigeria to become self-sufficient in<br />

rice. This was important, as Nigeria had<br />

become the second largest importer of rice<br />

in the world after China. We immediately<br />

encouraged private seed companies to produce<br />

foundation and commercial seeds,<br />

removed the monopoly of the government<br />

over foundation seeds, and unlocked the<br />

power of seed companies to work directly<br />

with plant breeders to develop their own<br />

foundation seeds. Farmers were provided<br />

with subsidized farm inputs for seeds and<br />

fertilizers via electronic vouchers on their<br />

mobile phones. We launched dry season rice<br />

production to complement wet season rice<br />

production.<br />

The impact was massive. Between 2012<br />

and <strong>2014</strong>, 6 million rice farmers were<br />

reached with the improved rice varieties.<br />

Total cumulative cultivated rice area rose<br />

by 2 million hectares. National paddy rice<br />

production rose by an additional 7 million<br />

MT, while net farm incomes of farmers rose<br />

by $2.5 billion, unleashing a wave of prosperity<br />

for farmers and the rural areas. Men<br />

and women, and the youth all launched into<br />

rice production. We had turned the corner<br />

and reached close to 80% of our national<br />

paddy rice need, all within three years. This<br />

points to the need to have supportive policies<br />

to drive impacts of science and technology.<br />

Our new rice policy has attracted<br />

$1.6 billion of private sector investments,<br />

and we expect that Nigeria will become a<br />

net exporter of rice, just like Thailand or<br />

India, within the next four years. Such is<br />

the power of science and technology when<br />

matched with supportive policy instruments<br />

to drive impacts at scale.<br />

The same could be said of cassava.<br />

Africa is the largest producer of cassava<br />

in the world but is surpassed by Thailand<br />

in terms of global value added to cassava.<br />

Nigeria has made huge leaps in cassava production,<br />

with a total annual production of<br />

over 44 million MT, from the research work<br />

of the International Institute for Tropical<br />

Agriculture and the National Root Crop<br />

Research Institute in Nigeria. Varieties that<br />

are tolerant to cassava mosaic virus and<br />

cassava mealy bug have been released with<br />

high rates of returns from the biological<br />

Our focus must be on the imperative of creating markets<br />

for farmers, taking a whole value chain, and investing in<br />

new product development to add value to crops. Unless<br />

this is given priority farmers will take up new technologies<br />

and price for their farm products will decline.<br />

control programs that led to their development.<br />

But farmers always faced a glut as<br />

market for cassava was limited to use for<br />

local foods such as gari and fufu.<br />

As Minister, we launched a major effort<br />

to develop derivatives from cassava, with<br />

a cassava sector policy to support the<br />

use of cassava for high quality cassava<br />

flour to replace some of the wheat used<br />

for bread and confectioneries for which<br />

Nigeria spends over $ 5 billion annually. In<br />

partnership with the International Institute<br />

for Tropical Agriculture and the Federal<br />

Institute for Industrial Research, scientists<br />

and food technologists and nutritionists<br />

were supported to develop and standardize<br />

recipes for making bread from composite<br />

flour from wheat and cassava. Today, over<br />

35 bakeries in the country have shifted<br />

to production of cassava-wheat flour<br />

22 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong><br />

<strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 23


FOOD<br />

News Feature<br />

composite bread, including the<br />

two largest foreign owned supermarkets,<br />

Shop Rite and Park and Shop.<br />

With the establishment of a $60 million<br />

cassava bread fund by President<br />

Jonathan, work started to train thousands<br />

of small master bakers across<br />

the country to shift to the new composite<br />

cassava-wheat flour, including<br />

support for new equipment.<br />

SMEs producing cassava flour<br />

are being supported with funds to<br />

upgrade their facilities to produce<br />

cassava flour, while about 30,000<br />

farmers are being provided support<br />

to establish 6,000 ha of mechanized<br />

cassava farms to produce cassava and<br />

as the composite bread is cheaper<br />

than whole wheat bread.<br />

There is no doubt that investing<br />

in agricultural research pays. The<br />

challenge is always how to ensure that<br />

poor farmers benefit from technical<br />

change. This is where I believe that<br />

public policies are needed to reduce<br />

adoption costs faced by farmers.<br />

While developed countries support<br />

their farmers with massive subsidies,<br />

African farmers, who are poor, are<br />

barely supported. Lacking access to<br />

technologies and with limited financial<br />

resources many do not take<br />

advantage of the benefits that new<br />

technologies can offer. While there is<br />

farmers. The system was corrupt and<br />

benefited rent seekers, not smallholder<br />

farmers. We ended four decades of<br />

fertilizer sector corruption within 90<br />

days and with it the era of government<br />

buying and distributing seeds,<br />

and replaced it with a private sectordriven<br />

system. The role of government<br />

shifted to providing targeted<br />

farm support to farmers for seeds and<br />

fertilizers via electronic coupons on<br />

mobile phones or “e-wallets.”<br />

Between 2012 and <strong>2014</strong>, a<br />

total of 14 million farmers received<br />

their subsidized farm inputs using<br />

electronic vouchers on their mobile<br />

phones to directly pay private sector<br />

ment, stimulating economic activity<br />

and creating jobs all across the seed<br />

and fertilizer sector value chains.<br />

At the Rockefeller Foundation<br />

where I worked for a decade, we supported<br />

research scientists in Uganda<br />

to develop new high yielding banana<br />

varieties, using tissue culture techniques.<br />

Yields rose from 10 tons per<br />

hectare to over 30 tons per hectare.<br />

But there was a problem: farmers<br />

could not afford the high cost of<br />

the tissue culture plantlets at over $<br />

1 dollar per plantlet. There was no<br />

financing system to support farmers.<br />

If we could get the banks to lend to<br />

these small farmers, they would adopt<br />

a portfolio of investments to support<br />

the banana value chain in Uganda.<br />

As Vice President at the Alliance<br />

for a Green Revolution in Africa, I<br />

led a team of my colleagues to use<br />

innovative financing instruments to<br />

leverage banks in Kenya, Tanzania,<br />

Uganda, Ghana and Mozambique to<br />

lend over $100 million to small farmers<br />

and input retailers. In Nigeria, we<br />

designed the risk sharing facility for<br />

the Central Bank of Nigeria, which<br />

leveraged $3.5 billion of lending from<br />

the balance sheets of banks to agriculture<br />

value chains. In all these cases,<br />

the default rates by farmers and agribusinesses<br />

has been less than 2-3%,<br />

being made in the use of improved<br />

agricultural technologies, from high<br />

yielding bean varieties in Rwanda,<br />

sorghum and millet hybrids in Niger<br />

and Mali, drought and striga tolerant<br />

maize in Ethiopia, Kenya, Tanzania<br />

and Zambia. The green revolution<br />

is ramping up farm production. But<br />

a significant share of the expanding<br />

farm harvest is lost due to poor<br />

post-harvest systems, and estimates<br />

show that this can be as high as<br />

30-40% depending on the crop. The<br />

total annual post-harvest grain losses<br />

in Sub-Saharan Africa have been estimated<br />

at $ 4 billion. Reducing these<br />

losses will boost agricultural output<br />

There is no<br />

doubt that<br />

investing in<br />

agricultural<br />

research pays.<br />

The challenge<br />

is always how<br />

to ensure that<br />

poor farmers<br />

benefit from<br />

technical<br />

change.<br />

lower cost for flour millers.<br />

Government has also initiated<br />

with the private sector flour millers<br />

the process to establish largescale<br />

high quality cassava flour plants<br />

across the country to ensure regular<br />

supply of the cassava flour. The<br />

inclusion of 20% of cassava flour<br />

in bread and confectionaries at the<br />

industry level will save over $ 1<br />

billion annually in wheat imports<br />

and create jobs and markets for cassava<br />

farmers. Cassava then becomes a<br />

wealth-generating crop. The impact of<br />

research would have reached millions<br />

of farmers and benefited the entire<br />

cassava value chain and consumers,<br />

always debate on subsidies, my position<br />

is that they are needed, especially<br />

in the early phases of agricultural<br />

transformations to ensure that the<br />

poor, especially women, and smallholders<br />

benefit from technical change.<br />

What is important is to develop ways<br />

of targeting support to reach farmers,<br />

while ensuring that the private sector,<br />

not the government, delivers farm<br />

inputs to farmers. This is what we did<br />

in Nigeria.<br />

When I took office as Minister of<br />

Agriculture in 2011, I met a system<br />

where the government for decades<br />

had been directly involved in procuring<br />

and distributing fertilizers to<br />

input retailers. Dignity was returned<br />

to farmers. As farmers expressed their<br />

demand, the number of seed companies<br />

increased from 5 to 80 within<br />

three years. The financial markets<br />

took note and for the first time ever<br />

banks began to lend to seed companies<br />

and agro dealers. Bank lending<br />

to seed companies and agro dealers<br />

rose from $10 million in 2012 to $53<br />

million by 2013, while bank lending<br />

to fertilizer companies rose from<br />

$100 million in 2012 to $500 million<br />

in 2013. Private sector input supply<br />

companies began to build their supply<br />

chains to reach farmers directly<br />

instead of supplying to the govern-<br />

the new technology and reap high<br />

benefits. The Rockefeller Foundation<br />

supported us to innovate with a risk<br />

sharing facility to reduce the risk of<br />

lending to farmers by the Centenary<br />

Rural Development Bank of Uganda.<br />

With $500,000 seed fund to be used<br />

to cover losses from lending to farmers,<br />

the Bank started to lend, first<br />

from the fund of the Foundation, and<br />

later from its own funds. After four<br />

years, the bank found it had lost only<br />

$4,500. We had proved a point: that<br />

lending to small farmers is not as<br />

risky as Banks think in Africa. The<br />

Bank eventually lent $20 million of<br />

its own money to farmers and built up<br />

and in the case of Nigeria it has been<br />

0% for the past three years.<br />

The lesson is clear: greater focus<br />

should be put into the use of innovative<br />

finance instruments to reduce<br />

the risks financial institutions face in<br />

lending to agriculture.<br />

Solving this financial imperative<br />

will help drive the uptake of products<br />

of agricultural research, raise returns<br />

to agricultural research investments<br />

and drive sustainable growth of<br />

the agriculture sector. Science and<br />

technologies alone are not enough.<br />

We must also fix financial markets<br />

to make science work for the poor.<br />

All across Africa, many gains are<br />

and food security. There is need now<br />

for greater research investments to<br />

improve product handing, storage,<br />

and post-harvest processing and food<br />

safety so that the benefits of research<br />

reach consumers.<br />

No challenge is greater for<br />

research in Africa today than how<br />

to support farmers to adapt to climate<br />

change. Climate change will<br />

substantially reduce yields of crops,<br />

livestock and fisheries, and lead to<br />

decline in farm output, farm incomes<br />

and worsen poverty and vulnerabilities.<br />

There is need to develop heat,<br />

drought and flood tolerant crops, forages<br />

that can cope with heat<br />

24 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 25


XXXXXXXXXXX<br />

FOOD<br />

Xxxxxxxxxx<br />

News Feature<br />

stress, animals with high stress tolerance<br />

levels, while policies should focus on<br />

improving adaptation for farmers. Improved<br />

land and water management will become<br />

even more important, as well as the use of<br />

agro-ecological approaches. It is imperative<br />

for governments, researchers and the wider<br />

development community to build resilience<br />

into agricultural value chains. Public policies<br />

should support farmers to take up crop<br />

and livestock insurance, as these are beyond<br />

the reach of many poor farmers. We must<br />

not abandon farmers in the face of climate<br />

change.<br />

Despite all the gains being made, malnutrition<br />

remains a perennial problem. Eighty<br />

percent of the world’s stunted children live<br />

in just 14 countries, of which eight are in<br />

Africa. Today there exist bio-fortified crops<br />

such as pro-vitamin A cassava, orange flesh<br />

sweet potato, high iron beans, which are<br />

being grown by farmers in Nigeria, Rwanda,<br />

Kenya and Mozambique. Of the 1.5 million<br />

farming households now growing bio-fortified<br />

food crops, 1.4 million are in Africa.<br />

So, the challenge is no longer the science<br />

of bio-fortification. We know it works. Our<br />

challenge as policy makers now is to build<br />

up demand and scale up bio-fortified crops<br />

to reach millions of households. To achieve<br />

this, we must address supply and demand<br />

side issues, including policy, institutional,<br />

regulatory and financing of nutrition.<br />

The future of Africa depends on what<br />

we do with our kids today. A hungry child<br />

cannot learn and a malnourished kid will<br />

become brain impaired, with low-income<br />

earnings in the future. The greatest contributor<br />

to economic growth is not physical<br />

infrastructure but brainpower or “grey matter<br />

infrastructure.” We must ensure that no<br />

child in Africa goes hungry.<br />

Africa has come a long way with successes<br />

in the transformation of its agriculture<br />

sector through agricultural research.<br />

The future of Africa<br />

depends on what we do<br />

with our kids today. A<br />

hungry child cannot learn<br />

and a malnourished kid<br />

will become brain impaired,<br />

with low-income earnings<br />

in the future.<br />

The seeds of change are everywhere all<br />

across the continent. With the remarkable<br />

political support of the Africa Union, restated<br />

commitments of African Presidents during<br />

the Malabo Summit to give priority to<br />

agriculture, dynamism of the Forum for<br />

Agricultural Research in Africa, and commitment<br />

of the CGIAR and our national<br />

agricultural research systems, Africa will<br />

feed itself.<br />

National governments, development<br />

finance institutions and donors should significantly<br />

increase support for agricultural<br />

research. And we must build partnerships<br />

with farmers – especially women and youth.<br />

We must support agriculture – it pays!<br />

As we build greater farm harvests and<br />

raise incomes of farmers, Africa’s rural economies<br />

will boom. Millions of people will be<br />

lifted out of poverty into wealth. Then you<br />

will hear Africa’s children singing: “better<br />

at last, better at last, thank God Almighty<br />

our lives are better at last.” Together, we can<br />

make this happen.<br />

By Dr. Akinwumi Adesina, Honourable Minister<br />

of Agriculture of Nigeria at the High Policy<br />

Dialogue on “Research to Feed Africa,”<br />

September 1, <strong>2014</strong>, Sheraton Hotel, Addis<br />

Ababa, Ethiopia<br />

26 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


SOUTH AFRICA<br />

Country Focus<br />

I came across a construct of social cohesion in the publication<br />

Social Cohesion and Social Justice in South Africa which states<br />

that “Social cohesion is deemed to be present by the extent<br />

to which participants and observers of society find the lived<br />

existence of citizens to be relatively peaceful, gainfully<br />

employed, harmonious and free from deprivation,<br />

whether in terms of basic needs such as food, water,<br />

shelter, in terms of basic human rights such as freedom,<br />

democracy and governance, or in terms of culture,<br />

language and intellectual stimulation.”<br />

The quest<br />

for cohesion<br />

Social cohesion therefore goes<br />

beyond mere slogans and<br />

lofty platitudes about unity<br />

and nationhood. Social<br />

cohesion is about the lives<br />

of real people. In the last two decades<br />

of democracy, we have laid a firm foundation<br />

for our people to transcend the<br />

iniquities of our past. We have sought<br />

to forge a new society in which human<br />

rights are respected, where the essential<br />

humanity of each person is celebrated,<br />

and where all may live in peace and<br />

comfort. We have adopted a democratic<br />

Constitution that aims to transform<br />

South Africa into a more equitable,<br />

integrated and just society.<br />

The Preamble of<br />

our Constitution lays<br />

the foundation for<br />

our nation’s noble<br />

mission of building<br />

opportunity. It is our firm determination<br />

that the circumstances of one’s birth should<br />

be no barrier to the achievement of one’s<br />

aspirations.<br />

Government has embarked on bold<br />

programmes in education, health, infrastructure<br />

development, women and youth<br />

empowerment, rural development and<br />

many others with a singular intention of<br />

moving South Africa forward and enhancing<br />

social cohesion. Cognisant of the fact<br />

that it cannot move South Africa forward<br />

alone Government seeks to work with all<br />

social partners to create an enabling environment<br />

for inclusive economic growth and<br />

job creation.<br />

Social cohesion can best be realised<br />

in a country in which all social partners<br />

work together to ensure that all our people<br />

are educated and have skills, in which all<br />

are employed, in which all enjoy a decent<br />

standard of living, and in which all feel<br />

safe and secure. As we work to address the<br />

material determinants of social cohesion, so<br />

too must we address the attitudes, practices<br />

and prejudices that undermine our efforts<br />

to forge a nation united in its diversity.<br />

Now more than ever, we need to direct<br />

our energies towards the achievement of a<br />

common vision through unified action. We<br />

need to act together, consocial<br />

cohesion when it states: “Believe<br />

that South Africa belongs to all who live<br />

in it, united in our diversity. We therefore,<br />

through our freely elected representatives,<br />

adopt this Constitution as the supreme law<br />

of the Republic so as to:<br />

Heal the divisions of the past and<br />

establish a society based on democratic<br />

values, social justice and fundamental<br />

human rights<br />

Lay the foundations for a democratic<br />

and open society in which government<br />

is based on the will of the people and<br />

every citizen is equally protected by law<br />

Improve the quality of life of all citizens<br />

and free the potential of each person,<br />

and<br />

Build a united and democratic South<br />

Africa able to take its rightful place as a<br />

sovereign state in the family of nations.”<br />

We have chosen national symbols<br />

that are inclusive and aspirational.<br />

Through institutions like the Truth and<br />

Reconciliation Commission, we have sought<br />

to uncover past truths of pain and suffering,<br />

promote meaningful reconciliation,<br />

and clearly delineate the values of our new<br />

society.<br />

We have done all this to build and<br />

enhance social cohesion. But we are still<br />

a society in transition. And despite our<br />

gains, we are in many ways still a divided<br />

country. The Diagnostic Report released by<br />

the National Planning Commission in 2011<br />

describes some of the fault lines in our<br />

society. It says:<br />

“Opportunity is not only defined by<br />

race; it also differs for men and women,<br />

and for rural and urban dwellers. Language<br />

and ethnic background continue to divide<br />

South Africa, as does economic participation,<br />

because those who have work have<br />

access to income and opportunities that the<br />

unemployed do not have.”<br />

The report underlines the fact that the<br />

human cost - and the social cost - of apartheid<br />

is still firmly with us. We are reminded<br />

daily by the lived experiences of our people<br />

of the devastation of poverty, inequality<br />

and unemployment. The material conditions<br />

under which our people live represent<br />

the greatest challenge to the advancement<br />

of social cohesion.<br />

Speaking at the Social Cohesion<br />

Summit in 2012, President Jacob Zuma<br />

said: “The challenges of poverty, unemployment,<br />

homelessness, landlessness, and the<br />

divisions around race, class and gender<br />

make it difficult to arrive at a socially cohesive<br />

and united society as fast as we would<br />

want to. Our responsibility as government is<br />

to lead the South African people towards a<br />

national democratic society. This is a society<br />

that is united, non-sexist, non-racial, democratic<br />

and prosperous.”<br />

In the exercise of this responsibility,<br />

government is investing heavily in building<br />

capabilities and promoting equality of<br />

Opportunity is not only defined<br />

by race; it also differs for men and<br />

women, and for rural and urban<br />

dwellers. Language and ethnic<br />

background continue to divide South<br />

Africa, as does economic participation,<br />

because those who have work have<br />

access to income and opportunities<br />

that the unemployed do not have.”<br />

28 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong><br />

<strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 29


SOUTH AFRICA<br />

Country Focus<br />

It is essential<br />

that everyone<br />

in society<br />

should come<br />

together to<br />

craft a social<br />

compact that<br />

will propel<br />

South Africa<br />

onto a higher<br />

developmental<br />

trajectory and<br />

build a more<br />

cohesive and<br />

equitable<br />

society.”<br />

sciously and deliberately, to ensure<br />

that the differences and discord of the<br />

past do not define our future. We must<br />

work together to harness the energies<br />

of all sectors and social partners to<br />

contribute to this national effort.<br />

Active citizenry is the cornerstone<br />

for achieving this vision. Every<br />

South African needs to see themselves<br />

as a leader and a nation builder.<br />

Every South African has the ability<br />

to lead. They have the ability to set<br />

an example – to be honest, compassionate,<br />

trustworthy and demonstrate<br />

integrity.<br />

Those to whom a lot has been<br />

given should demonstrate solidarity<br />

and lead in helping to empower others.<br />

They have the ability to hold fast<br />

to a core set of values while embracing<br />

change and striving for transformation.<br />

They are able to innovate,<br />

persuade, communicate, empathise<br />

and accept criticism.<br />

These leaders, these ordinary<br />

South Africans, actively promote<br />

meaningful inclusion and help to<br />

overcome barriers. They always seek<br />

to build consensus. They learn each<br />

other’s languages. They understand,<br />

respect, promote and celebrate each<br />

other’s culture. They are tolerant of<br />

those who hold views they do not<br />

agree with. These leaders seek to<br />

empower the otherwise powerless.<br />

Our society continues to be<br />

marred by atrocious acts of criminality<br />

that take place in our homes,<br />

schools and communities. They target<br />

the most vulnerable and often the<br />

most innocent among us. This is an<br />

affront to everything we hold dear.<br />

If we want to rid our society of<br />

crime, communities must fight crime<br />

and corruption wherever it manifests<br />

itself. We must not turn our homes<br />

and streets into safe havens for criminals.<br />

We must not buy stolen goods.<br />

We must not pay bribes. We must not<br />

take something that does not belong<br />

to us. We must revere human life. And<br />

we must protect the vulnerable. We<br />

must always remember that our sense<br />

of nationhood is founded on an appreciation<br />

of the essential humanity of all<br />

people. We are bound by our values to<br />

respect the rights and dignity of those<br />

in our midst who are not of South<br />

African origin.<br />

As the province with the largest<br />

number of immigrants, Gauteng must<br />

lead the way in combating xenophobia<br />

in all its manifestations. The<br />

people of this province must, through<br />

their actions, underscore the fact that<br />

foreign nationals pose no threat to<br />

our desire for social cohesion, nor<br />

do they present any impediment to<br />

the achievement of a common South<br />

African nationhood.<br />

While we have made great strides<br />

in advancing the rights of women<br />

and increasing the representation of<br />

women in public institutions, we need<br />

to do more to protect, advance and<br />

defend the rights of women. Women<br />

still bear the brunt of societal problems<br />

like poverty, inequality, discrimination<br />

and violence. There can be no<br />

social cohesion without a recognition<br />

and promotion of the equal rights<br />

of women and a concerted effort to<br />

improve their economic and social<br />

position.<br />

It is essential that everyone in<br />

society should come together to craft<br />

a social compact that will propel<br />

South Africa onto a higher developmental<br />

trajectory and build a more<br />

cohesive and equitable society. We<br />

must take to heart what our founding<br />

President, Nelson Rolihlahla<br />

Mandela, said at his inauguration:<br />

“We must … act together as a united<br />

people, for national reconciliation, for<br />

nation building, for the birth of a new<br />

world.”<br />

If we are to become a viable<br />

nation, our people need to share a<br />

common identity and a common destiny.<br />

They must feel bound together<br />

by shared values that are reinforced<br />

by shared symbols and institutions.<br />

We should use this time wisely to<br />

reflect on and evaluate our actions.<br />

We should use it to reaffirm our commitment<br />

to building a just, tolerant<br />

and moral society.<br />

We are all born free, with an equal<br />

expectation that we should enjoy the<br />

right to life, shelter, food and security.<br />

We all expect that we will be members<br />

of a society that is cohesive and<br />

prosperous. These rights and expectations<br />

are indivisible. Let us work<br />

today to make them a reality for all.<br />

I want to end with a glance at<br />

the future we all share as we become<br />

more socially cohesive. The National<br />

Development Plan vision statement<br />

says:<br />

“In 2030 South Africans will be<br />

more conscious of the things they<br />

have in common than their differences.<br />

Their lived experiences will progressively<br />

undermine and cut across<br />

the divisions of race, gender, space<br />

and class. The nation will be more<br />

accepting of people’s multiple identities.<br />

We are a people, who have joined<br />

and shared extraordinarily to remake<br />

our society.<br />

We say to one another: I cannot be<br />

without you, without you this South<br />

African community is an incomplete<br />

community, without one single person,<br />

without one single group, we are<br />

not the best that we can be;<br />

We are connected by the sounds<br />

we hear, the sights we see, the scents<br />

we smell, the objects we touch, and<br />

the food we eat and liquids we drink,<br />

the thoughts we think, the emotions<br />

we feel, the dreams we imagine. We<br />

are a web of relationships, fashioned<br />

in a web of histories, the stories of our<br />

lives inescapably shaped by stories<br />

of others.<br />

We share our stories in our<br />

schools, churches, libraries, electronic<br />

media and wherever they may be.<br />

We are inevitably implicated in one<br />

another. Our connectedness across<br />

time and distance is the central principle<br />

of our nationhood.” That is the<br />

South Africa we are enjoined to build<br />

today for our common future.<br />

By Cyril Ramaphosa, Deputy President<br />

of South Africa.<br />

30 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 31


ECONOMY<br />

Commentary<br />

Africa’s sovereign<br />

debt rally:<br />

spectacular<br />

footsteps<br />

to sin<br />

Borrowing money can become<br />

a hideous addiction. As we<br />

all know, the United States<br />

eventually ceased heeding<br />

the advice of its first<br />

Treasury Secretary, Alexander Hamilton<br />

that incurring of public debts should<br />

be accompanied by the means of their<br />

extinguishment. In modern practice, the<br />

normal means of extinguishing a public<br />

debt is to incur another public debt, the<br />

proceeds of which are used to redeem<br />

the maturing obligation. The idea that<br />

a government’s general (not borrowed)<br />

revenues would be sufficient to retire—<br />

often even to service – outstanding debt<br />

is risible. Moreover, year after year,<br />

government budget deficits require<br />

additional borrowings, over and above<br />

what is required to repay the maturing<br />

outstanding debt. Relentlessly remorselessly,<br />

sovereign debt stocks accumulate.<br />

Unsustainable sovereign debt has<br />

been a disorder of the emerging economies<br />

and developed world. Whereas<br />

nations like the US, Canada, Denmark,<br />

Belgium, Malaysia, Mauritius, New<br />

Zealand, England maintain a clean<br />

record, Portugal, Greece, Spain,<br />

Russia and Argentina have maintained<br />

a very bad record. Indeed,<br />

Portugal has defaulted four times<br />

since the late 1800s whereas Greece<br />

and Spain have defaulted five and six<br />

times respectively.<br />

Despite the<br />

underlying risks,<br />

issuing of bonds is<br />

irresistible; and there<br />

will always be takers.<br />

The excellent returns<br />

from bonds have always<br />

dwarfed those of giant economies<br />

like the US. According to<br />

Morningstar, a research firm, the<br />

average return for a mutual fund<br />

investing in emerging market debt<br />

which mainly means government<br />

bonds has returned 10.4% per<br />

annum since 1998 as opposed to<br />

emerging markets stock funds which<br />

have yielded 8.2%<br />

Recently, Greece posted a 74%<br />

loss in investments for its sovereign<br />

debt investors. The case was not<br />

any different for Argentina’s 2005<br />

and 2010 exchange offers. That’s<br />

the futility of investing in sovereign<br />

bonds, even amid the near guaranteed<br />

returns.<br />

While the medium term outlook<br />

for Africa remains rosy, I am most<br />

worried about the long term forecast.<br />

I believe that African nations are foolishly<br />

borrowing and the spree could<br />

translate to massive defaults in years<br />

to come.<br />

According to Standard and<br />

Poors (S&P), the 19 African countries<br />

it rates will borrow an equivalent<br />

of US$ 61 billion from long<br />

term domestic or global commercial<br />

sources this year alone. Out of this<br />

amount, US$16 billion or 26% will be<br />

used to refinance maturing long term<br />

debt. Overall, the total commercial<br />

and concessional debt for the African<br />

nations is projected to increase by<br />

14.6 percent to US$ 392 billion by<br />

the end of the year.<br />

This is both good and bad for the<br />

African economies. It is good because the<br />

ambitions to build infrastructure which has<br />

been limiting growth will come to fruition.<br />

On the flipside, it is bad because it waters<br />

down the sweet growth story that has been<br />

a fresh chapter in the minds of many a business<br />

people seeking alpha. Africa has had a<br />

good growth decade so much so that it has<br />

remained the second growing continent in<br />

the world, second to South Asia.<br />

Africa’s growth rate stood at 4.7% in<br />

2013 and is forecasted to grow at 5.2% in<br />

<strong>2014</strong> at the backdrop of increased investment<br />

in natural resources and infrastructure.<br />

This growth story could however be<br />

watered down by the increasing borrowing<br />

if not contained. According to Christine<br />

Legarde, IMF Managing Director, African<br />

nations risk ‘spoiling’ the Africa rising narrative.<br />

Governments should guard against<br />

overloading their countries with too much<br />

debt.<br />

South Africa has been issuing debt for<br />

many years. Ghana and Gabon issued US$<br />

750 million and US$ 1billion respectively<br />

in 2007 followed by Senegal in 2009 (US$.<br />

500 million) and Nigeria in 2011 with a<br />

similar amount. In 2012, Zambia issued<br />

US$ 750 million while Angola issued US$<br />

1billion.<br />

Closer home, Rwanda issued its Debut<br />

bond in 2013 (US$ 400 million) while during<br />

the same period, Ghana reissued US$<br />

1 billion and Nigeria reissued US$ 1 billion.<br />

The two nations have had the highest<br />

rollover rates for both short and long term<br />

borrowings reaching 28 % and 26% respectively.<br />

In the same year, Namibia issued US$<br />

500 million while Tanzania issued US$ 600<br />

million.<br />

Recently, Kenya closed its US$ 2 billion<br />

offering amidst concerns that conditions<br />

were likely to be less favourable owing to<br />

US Federal Reserve tapering. The issue was<br />

oversubscribed like most of other offerings<br />

across Africa.<br />

Now that Africa has the funds, does it<br />

mean that its business on to the next level?<br />

There are underlying dangers depending<br />

on the circumstances at hand, especially if<br />

the funds are diverted from the designated<br />

use to fund more recurrent expenditure or<br />

the government does not generate enough<br />

revenues (‘original sin’) to service the repayments.<br />

Is the wave of default experienced in the<br />

Euro area likely to hit Africa in a decade to<br />

come? The probability is high. But why do<br />

nations default in the first place?<br />

Default, is as old as civilization. The<br />

first default occurred in 377 BC in Ancient<br />

Greece. Arguably, because of uncertainties<br />

and default penalties, governments most<br />

often face two trade-offs: between foreign<br />

repayment and default and between domestic<br />

default and repayment through distortionary<br />

taxation. The government decides<br />

each period whether to transfer resources<br />

away from the economy as repayment of<br />

debt to foreign investors or keep resources<br />

at home and suffer default penalties. When<br />

output is low ceteris paribus, it is more<br />

costly for a risk averse borrower to respect<br />

the contract.<br />

The second trade-on is new and drives<br />

domestic debt and default policies. This<br />

trade-on is drawn along different lines, as<br />

both repayment and default on domestic<br />

debt is a transfer of resources within the<br />

economy. In the case of default on domestic<br />

debt, government suffers default penalties<br />

similar to foreign default penalties. When it<br />

decides to repay however, it needs to finance<br />

this repayment with costly tax collection.<br />

This trade-on draws distinction between<br />

tax-financed and debt-financed expenditure<br />

policies.<br />

Empirical evidence proves that domestic<br />

debt plays an important role in build-up to<br />

sovereign default. Worse still, the government<br />

has the full discretion to allocate the resources<br />

appropriately.<br />

Africa is almost fully out of the donor<br />

aid dependency days. Its competitiveness on<br />

the global space is making it increasingly visible<br />

as witnessed by the growing and favourable<br />

ratings by Ratings Agencies. Presidents<br />

continuously become democratically elected<br />

and formulate forward thinking policies and<br />

agendas. FDI flows too continue to have<br />

an impact on key projects and bottom-line<br />

growth projections.<br />

But even with these good prospects, most<br />

African nations are grappling with problems<br />

of balancing between spending on long term<br />

Demonstrations<br />

during the Greece<br />

financial crisis<br />

projects while meeting short term obligations.<br />

In actual sense, African nations could be borrowing<br />

for short term gains with the belief that<br />

they will kick the pain down the road. A case<br />

in point is Kenya that is fighting a huge wage<br />

bill amidst billions worth of infrastructure<br />

projects. None of the African nations are an<br />

exception. That withstanding, corruption still<br />

remains rife within the continent.<br />

African nations can and will default: it is<br />

unstoppable. While this wakeup call is coming,<br />

it may not be too soon. The effects of this<br />

could however be contained if governance is<br />

kept a core priority while balancing growth<br />

on core areas like healthcare and education.<br />

Failure to generate revenues to repay debt will<br />

be spectacularly sinful.<br />

By Michael Musau, michaelmusau@hmail.com<br />

32 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 33


BANKING<br />

Sector Report<br />

Barclays Bank<br />

courts new strategy<br />

amid growth in<br />

profit and loan book<br />

Half year data released by Barclays Bank in August, <strong>2014</strong> shows<br />

that the top tier lender advanced loans worth Sh11.6 billion in<br />

the three months period between March and June, bringing its<br />

loan book to Sh128.4 billion as at June, <strong>2014</strong>.<br />

The growth in Barclays<br />

Bank’s loan book in the first<br />

half of the year was accompanied<br />

by a corresponding<br />

rise in its net income, which<br />

according to statements, increased 13<br />

percent year-on-year to Sh4.2 billion<br />

for the half year ended June, <strong>2014</strong>.<br />

Despite the assuredly strong<br />

growth in the first half of the year,<br />

Barclays Bank did not declare an<br />

interim dividend. The bank’s management<br />

nevertheless promised investors<br />

that it would maintain the full year<br />

dividend payout at 50 percent of<br />

net profit; meaning that half of its<br />

income will be distributed to shareholders<br />

at the end of the year. By its<br />

explanation, the decision to refrain<br />

from issuing an interim dividend and<br />

instead issue a dividend at the end<br />

of the year was inspired by the need<br />

to preserve cash in order to comply<br />

with higher capital adequacy ratios<br />

set by the Central Bank of Kenya<br />

(CBK). Barclays will also borrow Sh4<br />

billion from its London based parent<br />

company, Barclays plc, to meet the<br />

higher capital adequacy ratios set by<br />

the CBK. “We plan to take a loan from<br />

our parent. This will be cheaper compared<br />

to issuing a bond in the local<br />

market,” said Yusuf Omari, Barclays’<br />

chief financial officer.<br />

Besides allowing Barclays to<br />

comply with CBK’s higher capital<br />

adequacy ratio, the ability to access<br />

capital at a cheaper price from its<br />

overseas parent may give it a competitive<br />

edge in the course of implementing<br />

its new strategy. Like other<br />

banks in the Kenya market, Barclays<br />

has realized the need to tap into<br />

what the bank’s CEO, Jeremy Awori,<br />

describes as “promising sectors.”<br />

These sectors include real estate and<br />

SMEs. Hitherto, Barclays had taken a<br />

conservative approach toward SMEs<br />

and real estate. However, this has<br />

changed. “We’re not complacent; we<br />

want to grow our loan book in the<br />

promising sectors,” said Barclays chief<br />

executive Jeremy Awori at a press<br />

briefing on August 12, <strong>2014</strong>.<br />

Strategic shift<br />

Barclays is currently in the middle<br />

of a strategic shift that will not only<br />

see it delve into the SMEs and real<br />

estate sector, but also increase its risk<br />

appetite. Before, Barclays had more<br />

stringent credit approval processes<br />

for huge loans as the loans had to<br />

be green lighted by its executives in<br />

London and Dubai. This greatly acted<br />

against it as big borrowers turned to<br />

other local lenders who could process<br />

their loan applications faster. The<br />

recent consolidation of all African<br />

subsidiaries of Barclays plc has<br />

however changed the reporting relationships<br />

and Barclays Kenya now<br />

reports to South African unit, Absa.<br />

This realignment will allow Barclays<br />

to furnish the financing needs of big<br />

borrowers in the Kenyan market<br />

much faster, allowing it to grow its<br />

loan book at even more feverish pace.<br />

The new focus on real estate<br />

is also timely. It comes at a time<br />

when the Kenyan real estate sector<br />

is witnessing explosive growth.<br />

According to the Economic Survey<br />

<strong>2014</strong>, Kenya’s building and construction<br />

sector expanded 5.5 percent in<br />

2013, up from 4.8 percent in 2012.<br />

This growth is expected to persist,<br />

especially after pricing in the positive<br />

effect that increased entry of cement<br />

firms in the country will have on construction<br />

activity.<br />

Nigeria based Dangote Cement<br />

in 2013 announced that it would<br />

establish a cement plant in Kenya.<br />

Initially, the plant was supposed to<br />

produce 1.5 million tons per annum.<br />

The firm however amended its initial<br />

target and expanded the proposed<br />

scale of the plant to 3 million tons per<br />

annum. “We are reviewing plans for<br />

Kenya with a view to increasing the<br />

scale of our proposed factory from 1.5<br />

million tons per annum to 3 MTA,”<br />

said the firm in statements. Apart<br />

from Dangote Cement, ARM Cement<br />

is also keen on increasing its output in<br />

the country and has since announced<br />

that it will commence construction of<br />

a new $300 million plant in Kitui in<br />

<strong>October</strong>, <strong>2014</strong>. The entrance of new<br />

cement firms is expected to markedly<br />

reduce the cost of cement. This,<br />

according to experts, will prompt real<br />

estate firms to construct more, pushing<br />

them to take out more loans from<br />

financiers.<br />

Barclays’ decision to focus on the<br />

real estate sector was also plausibly<br />

informed by increased transparency<br />

in Kenya’s real estate sector. Kenya’s<br />

real estate sector has become more<br />

transparent, according to US-based<br />

financial and real estate consultancy<br />

firm, Jones Lang LaSalle. In a new<br />

report, the consultancy firms contends<br />

that Kenya’s real estate sector is now<br />

in the semi-transparent category, coming<br />

in at position 55 globally up from<br />

67 in 2013. Countries in the report<br />

are grouped into highly transparent,<br />

transparent, semi-transparent, low<br />

transparency and opaque. Compared<br />

with other African markets, Kenya<br />

was only edged out by South Africa,<br />

Botswana and Mauritius.<br />

The study states that concerted<br />

Country Category<br />

South Africa Transparent<br />

Botswana, Semi-transparent<br />

Mauritius, Kenya<br />

Zambia, Uganda Low Transparency<br />

Ghana, Nigeria, Opaque<br />

Mozambique,<br />

Angola, Ethiopia,<br />

Senegal<br />

Source: JLL, Lasalle Investment<br />

Management<br />

efforts by the private and public sector<br />

have led to an improvement in<br />

the quality of data in the real estate<br />

sector. This, according to the study,<br />

justified Kenya’s improvement in<br />

global transparency rankings. “The<br />

strength of market fundamentals data<br />

has also started to improve as private<br />

companies are beginning to collect<br />

real estate data in a systematic way,”<br />

stated the report. “There is a growing<br />

evidence of published property<br />

market research and analysis, with<br />

the increased entry of international<br />

real estate advisers bringing improvements<br />

in data availability, consistency<br />

and collection,” it added.<br />

Barclays is therefore making an<br />

entrance into the real estate sector<br />

at a time when growth is not only<br />

high, but transparency is improving.<br />

Continued reforms in the sector, such<br />

as digitization of title deeds and the<br />

introduction of laws guiding Real<br />

Estate Investment Trusts (REITs),<br />

are great indications that things will<br />

get better. Barclays is thereby likely<br />

to derive a growing portion of its<br />

income from the real estate sector in<br />

the future. Accordingly, it announced<br />

that it would set up a mortgage desk,<br />

signaling its desire to venture into<br />

real estate as soon as possible. Deeper<br />

involvement in real estate will put<br />

Barclays in a position to challenge<br />

players like Kenya Commercial Bank<br />

(KCB) and Housing Finance, who got<br />

in earlier.<br />

New opportunities<br />

Barclays Bank is also eyeing the<br />

SMEs sector. It recently head<br />

34 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 35


TRANSPORT<br />

Sector Report<br />

hunted Standard Chartered Kenya’s<br />

general manager for SMEs, Humphrey<br />

Muturi. At his new station at Barclays,<br />

Muturi will head the business banking unit.<br />

Among his responsibilities, Muturi will focus<br />

on small and medium sized businesses. The<br />

new business banking unit will build its<br />

business through a relationship-managed<br />

model. Muturi, who was quoted on an interview<br />

on the Standard Newspaper, said that<br />

the bank’s exclusive business club will train<br />

its clients “on the hard and soft skills to manage<br />

their business.”<br />

Some of the products in the SME pipeline<br />

include products aimed at supporting<br />

farmers. Muturi also iterated the bank’s<br />

pledge to venture into real estate, saying that<br />

a product aimed at financing commercial<br />

property development from end to end was<br />

in the works. “This (SMEs) is a segment<br />

that can boost Kenya’s economy greatly.<br />

SMEs contribute approximately 70 percent<br />

to Kenya’s economy, so we must include<br />

them in our everyday decision making and<br />

running of organizations,” said Muturi in the<br />

Standard Newspaper interview.<br />

Besides SMEs, Barclays is also exploring<br />

opportunities in investment banking and<br />

is to that effect establishing an investment<br />

This (SMEs) is a segment<br />

that can boost Kenya’s<br />

economy greatly. SMEs contribute<br />

approximately 70 percent to Kenya’s<br />

economy, so we must include them<br />

in our everyday decision making and<br />

running of organizations,”<br />

- Standard Chartered Kenya’s general<br />

manager for SMEs, Humphrey Muturi<br />

banking desk to grow fees from advisory services.<br />

This, according to the lender, will allow<br />

it “to diversify into transactional services<br />

such as debt and equity capital markets as<br />

well as mergers and acquisitions.” The move<br />

comes at a time when there is a growing<br />

demand for deals in the country. According<br />

to a report co-authored by Deloitte and<br />

Africa Assets, 12 deals cumulatively valued<br />

at over Sh9.7 billion were concluded by<br />

private equity firms in Kenya in 2013. In<br />

contrast, 10 transactions and 9 transactions<br />

were posted in South Africa and Nigeria over<br />

the same period, respectively. Overall, the<br />

number of private equity deals struck in East<br />

Africa doubled from 13 in 2012 to 26 in<br />

2013, with Kenya leading the pack. “Kenya<br />

remains an area of interest because private<br />

equity firms see at as the most mature and<br />

diversified market in the Eastern Africa<br />

region,” remarked Ms. Andrea Bohnstedt,<br />

Africa Assets Director.<br />

Another area that has captured Barclays’<br />

attention is the energy sector, including the<br />

capital-intensive oil and gas sector, which<br />

has since received overwhelming attention<br />

following major oil discoveries in Turkana.<br />

CBK reports show that energy is one of the<br />

greatest drivers of credit uptake in the country.<br />

Kenya Electricity Generating Company<br />

(KenGen), for instance, is seeking Sh425 billion<br />

to add an additional 5,000 megawatts<br />

into the national grid by 2018. This is among<br />

the many initiatives spearheaded by the<br />

government with the objective of increasing<br />

energy supply. As the government continues<br />

to carry out its plan of increasing energy<br />

supply in order to lower energy costs and<br />

consequently attract heavy investments in<br />

manufacturing, loan uptake by energy firms<br />

will undoubtedly increase. This is an opportunity<br />

that Barclays Bank has identified.<br />

Accordingly, it will start actively pursuing<br />

lending opportunities in the energy sector,<br />

including oil and gas.<br />

36 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


INSURANCE<br />

Special Report<br />

Kenya’s insurance<br />

sector among fastest<br />

growing globally<br />

According to the Association of Kenya Insurers (AKI) 2013 Report released<br />

in August <strong>2014</strong>, Kenyan insurers collected premiums totaling Sh86.6<br />

billion in 2013, up from Sh71.5 billion in 2012. This translated into a 21.1<br />

percent growth, which by AKI’s assessment, was marked as the second<br />

fastest growth globally after Jordan’s 24 percent growth.<br />

While coming in second globally is a commendable<br />

feat, Kenya’s insurance sector<br />

will have to exert more effort if it intends<br />

to meet AKI’s publicly stated goal of<br />

attaining Sh200 billion in gross premiums<br />

by 2015. The goal, which is outlined in AKI’s Strategic<br />

Plan (2011-2016), is still far from attainment, despite the<br />

stratospheric growth in the past year.<br />

Source: AKI Annual Report 2013<br />

According to the AKI report, Kenya’s<br />

insurance penetration—a ratio of premiums<br />

collected compared with country’s GDP—<br />

came in at 3.4 percent in 2013, up from 3.1<br />

percent in the previous year.<br />

By Lennox Yieke<br />

The AKI report further highlighted individual insurers’<br />

stake in the 2013 premium basket, outlining the<br />

changes in market share of each insurer in the fiscal<br />

periods preceding 2013. Jubilee Insurance maintained<br />

its market lead with a market share of 10.00 percent<br />

in 2013.<br />

The report further indicates that Jubilee Insurance<br />

enjoyed a market share of 11.21 percent in 2012. This<br />

illustrates that despite maintaining its lead in 2013,<br />

Jubilee’s market share has suffered significant dilution<br />

over the past year.<br />

As shown in the table, all of Jubilee Insurance’s<br />

closest competitors increased their market shares in<br />

2013 as compared with 2011. Moreover, Britam’s<br />

acquisition of a 99 percent stake in Real Insurance<br />

puts it in a favorable position (with regard to market<br />

share) to launch a formidable offensive against<br />

Jubilee Insurance. This heightened competitive<br />

environment explains the slip in Jubilee’s<br />

Insurance companies market penetration in Kenya (2011 - 2013)<br />

Company 2011 2012 2013<br />

Gross Percentage<br />

Premium growth %<br />

Market Gross Percentage<br />

share Premium growth %<br />

Market Gross Market<br />

share Premium share %<br />

(Sh‘000)<br />

% (Sh‘000)<br />

% (Sh‘000)<br />

market share in 2013 relative to<br />

2012.<br />

According to the AKI report,<br />

Kenya’s insurance penetration—a<br />

ratio of premiums collected compared<br />

with country’s GDP—came in at 3.4<br />

percent in 2013, up from 3.1 percent<br />

in the previous year. Comparatively,<br />

developed markets such as UK and<br />

Japan had penetrations of 11.5 percent<br />

each, while US had 7.5 percent;<br />

for 2013. This disparity between<br />

Kenya and other developed markets<br />

signals the wide scope for growth<br />

in the Kenyan insurance<br />

Market<br />

share %<br />

Jubilee 6,660,922 41.37 10.98 8,085,352 21.38 11.31 8,663,485 7.2 10.00<br />

Britam* 2,349,216 31.60 3.87 3,112,745 32.50 4.36 3,826,506 22.9 4.42<br />

Real* 1,540,421 10.28 2.54 2,217,761 43.97 3.10 2,537,429 14.4 2.93<br />

CIC General 4,580,309 54.68 7.55 6,557,122 43.16 9.18 8,058,182 22.9 9.30<br />

UAP Insurance 4,715,514 21.96 7.77 5,925,796 25.67 8.29 7,686,031 29.7 8.87<br />

APA 5,019,780 8.86 8.27 5,590,038 11.36 7.82 6,553,965 17.2 7.56<br />

ICEA Lion Gen 1,914,916 -2.29 3.16 4,014,690 109.65 5.62 4,563,514 13.7 5.27<br />

*Britam acquired Real Insurance and now has the combined market share of both<br />

Source: AKI<br />

sector, suggesting that the battle for<br />

market share will intensify in the<br />

coming years.<br />

Consolidation<br />

In addition to the huge room<br />

to expand market share, new laws<br />

requiring higher capital requirements<br />

in the insurance industry have also<br />

inspired the rising wave of mergers,<br />

acquisitions and expansion in the sector.<br />

Britam, UAP and CIC Insurance<br />

are all at different stages of fundraising<br />

for expansion through the Nairobi<br />

Securities Exchange.<br />

“We are looking for mergers and<br />

acquisitions and are already in talks<br />

with several companies. We<br />

want quality companies<br />

not just in Kenya, but in<br />

East Africa and internationally.<br />

Jubilee has funding for<br />

this,” said Nizar Juma, Jubilee<br />

Holdings Chairman, during the<br />

firm’s annual general meeting.<br />

Jubilee’s appetite for deals is<br />

not only informed by the need to<br />

grow its capital base, but also by<br />

a calculated response to competitors’<br />

actions. “A number of companies<br />

are announcing mergers and<br />

takeovers and this may result in a<br />

de-facto attempt to challenge our<br />

leadership position,” remarked Nizar<br />

Juma.<br />

There is a sense of unanimity<br />

among experts regarding the need for<br />

forced mergers in Kenya and across<br />

the wider African market. This will<br />

reduce the number of companies with<br />

low capitalization, mitigating liquidity<br />

threats in the market. “There is a<br />

definite need for ‘arranged marriages’<br />

to facilitate the mergers and acquisitions<br />

in order to build scale within<br />

the insurance industry,” said Arnold<br />

Ekpe, former CEO of Ecobank. Ekpe<br />

added that: “regulators should ensure<br />

that the biggest insurance companies<br />

operating in African markets<br />

are local, just like in other global<br />

markets.”<br />

Besides growing through mergers,<br />

acquisitions and capital injections,<br />

insurance companies are also<br />

adopting new channels in order to<br />

not only reach current customers<br />

easier, but explore previously inaccessible<br />

markets. “The future is about<br />

channels rather than products,” said<br />

George Kuria, head of retail and mass<br />

distribution at UAP Insurance. In<br />

this regard, insurance companies are<br />

increasingly integrating their operations<br />

with digital tools. This way, it<br />

becomes possible to reach many customers<br />

simultaneously through various<br />

tools such as mobile and internet<br />

platforms.<br />

The increased use of banks to sell<br />

insurance services has also resulted<br />

in increased uptake of insurance services<br />

in the country. This practice,<br />

which is part of a broader set of<br />

recommendations in the Insurance<br />

Amendment Bill, 2013, allows insurance<br />

companies to leverage on banks’<br />

wider physical footprint to distribute<br />

their products across a greater scale.<br />

Moreover, banks have cleverly bundled<br />

insurance products with some<br />

of their traditional banking products.<br />

This has amplified sales for insurance<br />

companies as the demand for banking<br />

products is typically high. As an<br />

example, banks now require borrowers<br />

to take life covers when they<br />

apply for personal loans. Similarly,<br />

they have also stated the need for borrowers<br />

to insure their businesses as a<br />

requisite for the provision of working<br />

capital.<br />

38 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 39


INSURANCE<br />

Special Report<br />

While the involvement of banks has<br />

been largely positive, insurance agents have<br />

not taken kindly to this new development.<br />

They want banks to stop issuing insurance<br />

to customers, arguing that the practice<br />

is displacing agents from the market.<br />

Bima Intermediaries Association of Kenya<br />

Chairman, Washington Ndegea, said that<br />

agents have lost more than 60 percent of<br />

clients to banks. Ndegea was speaking in<br />

Kisumu in August, <strong>2014</strong>, where he met<br />

more than 50 agents in a meeting aimed at<br />

soliciting their views and sensitizing them<br />

on Bima’s bid to acquire self-regulation and<br />

gain official recognition in the industry.<br />

Despite Bima’s legitimate concerns, its<br />

pleas are unlikely to gain momentum or<br />

inspire regulatory changes. Figures from<br />

the Insurance Regulatory Authority (IRA)<br />

show that the number of insurance companies<br />

in 2013 was 48 compared with 43<br />

in 2007. Over the same period, however,<br />

the number of agents has increased disproportionately<br />

from 2665 in 2007 to 4628<br />

in 2013. This high fragmentation in the<br />

insurance agent segment goes against best<br />

practices and compromises quality, encourages<br />

price undercutting, and dilutes earnings<br />

for agents. The sale of insurance products<br />

through banks is thereby likely to persists,<br />

at least until insurance agents consolidate to<br />

form larger sustainable companies.<br />

Mixed bag<br />

Despite what outwardly appears as reassuring<br />

growth, Kenya’s insurance sector still has<br />

a few pockets of weakness. A deeper probe<br />

into the AKI report shows that insurance of<br />

private motor vehicles performed dismally,<br />

highlighting the growing problem of price<br />

undercutting.<br />

Losses in private motor insurance widened<br />

from Sh100 million in 2012 to Sh749<br />

million in 2013, the AKI report shows. “This<br />

can be attributed to the failure by underwriters<br />

to adhere to the prescribed motor underwriting<br />

guidelines issued by the Insurance<br />

Regulatory Authority,” said the AKI in its<br />

report. Comparatively, other classes of risks<br />

brought in reasonable profits for insurers in<br />

2013. The greatest performer was commercial<br />

vehicle insurance, which was ironically a<br />

troublesome class for insurers not long ago<br />

“Most companies have<br />

improved their claims<br />

management process<br />

which has helped in<br />

taming leakages,”<br />

- AKI chief executive, Tom Gichuhi.<br />

due to rampant fraud. The class brought in<br />

profits of Sh1.59 billion for insurers in 2013<br />

compared with Sh1.56 billion in 2012.<br />

The emergence of commercial vehicle<br />

insurance as a key profitability driver was<br />

greatly influenced by the introduction of<br />

structured judicial awards in the PSV<br />

industry. As argued in the AKI report, the<br />

Insurance Amendment Act, 2013, which<br />

introduced the structured compensation<br />

scheme, aims “to proactively tackle the issue<br />

of fraud where persons who seek to benefit<br />

from the use of fraudulent documents will<br />

have the entire judgment cancelled including<br />

facing criminal charges.” Before these<br />

reforms, insurance companies complained<br />

that courts gave awards in an arbitrary<br />

fashion. Sensibly, this loophole provided an<br />

opportunity for fraudsters to relieve insurance<br />

companies of millions of shillings<br />

through exaggerated claims.<br />

Another area that performed commendably<br />

was medical insurance. Medical cover<br />

returned a profit of Sh119 million after making<br />

underwriting losses since records started<br />

being kept five years ago. “Most companies<br />

have improved their claims management<br />

process which has helped in taming leakages,”<br />

remarked AKI chief executive, Tom<br />

Gichuhi. Most insurers are now using biometric<br />

technology to bar impesonaters. In<br />

fact, a number of companies, including local<br />

firms, have come up with solutions toward<br />

this end. Locally based Silitech Technologies<br />

last year launched an internet based medical<br />

scheme management system that uses<br />

biometric identification for authentication of<br />

insured patients.<br />

Overall underwriting income from the<br />

various classes of risks in 2013 was Sh3.41<br />

billion, up from Sh2.78 billion, the AKI<br />

report shows. Investments, on the other<br />

hand, earned firms Sh42.7 billion. The strong<br />

income from investments was largely driven<br />

by the improved performance of equities on<br />

the Nairobi Securities Exchange in 2013.<br />

Moreover, insurers with exposure to the real<br />

estate sector also benefited from increases<br />

in rental income during the year. The Hass<br />

Composite Letting Index, which represents<br />

all rental income in Kenya, shows that rent<br />

rose by 2.3 percent in the first quarter of<br />

<strong>2014</strong>. It further shows that as at March<br />

<strong>2014</strong>, rents were 9 percent higher than they<br />

were a year earlier. This explains why firms<br />

such as Britam have doubled down their bets<br />

on real estate.<br />

40 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


POLICY<br />

Sector Report<br />

Africa and<br />

America:<br />

Partners in a<br />

shared future<br />

Africa is not at all the same place it was when<br />

I served as Assistant Secretary of State during<br />

the Clinton Administration. In less than 20<br />

years, in the space of one generation—even as<br />

major challenges remain—Africa has witnessed<br />

remarkable change. Back then, Sierra Leone<br />

was locked in a decade-long civil war with<br />

rebels hacking off limbs and abducting UN<br />

peacekeepers. Today, Sierra Leone still faces<br />

great challenges, not least Ebola, but it is also<br />

contributing, now, peacekeepers to missions<br />

of the United Nations and the African Union.<br />

And, last March, President Koroma decided<br />

Sierra Leone would join the Open Government<br />

Partnership. That’s one generation of change.<br />

Back then, close to 60<br />

percent of Africa’s population<br />

lived on less than<br />

$1.25 a day. Too many<br />

still live in poverty, but<br />

that number has now dropped below<br />

50 percent. And, Africa is home to 6<br />

of the 10 fastest growing economies<br />

in the world, an emergent middle<br />

class, and robust markets for foreign<br />

direct investment. That’s one generation<br />

of change.<br />

In 2000, AIDS was ravaging<br />

Africa, and every projection showed<br />

the disease growing and spreading<br />

exponentially. But through<br />

PEPFAR—where President Obama<br />

has been able to build on an historic<br />

foundation laid by President Bush—<br />

the United States and our partners,<br />

together have broken that curve. We<br />

modernized our approach to match<br />

Africa’s progress, and today, we’re<br />

setting our sights on ending the<br />

scourge of AIDS. That’s one generation<br />

of change.<br />

We can measure Africa’s progress<br />

along any number of dimensions,<br />

but one of my favourites is the<br />

attitudes and ambition of the young<br />

Africans who grew up in this era of<br />

transformation. The commitment of<br />

these young people is the best indicator<br />

of Africa’s progress and the<br />

most reliable predictor of Africa’s<br />

success.<br />

The United States has enduring<br />

connections to people and partners<br />

across Africa, earned through<br />

decades of friendship and investment<br />

in one another. Africa also has<br />

strong ties with other regions and<br />

nations, but America’s engagement<br />

with Africa is fundamentally different.<br />

We don’t see Africa as a pipeline<br />

to extract vital resources, nor as<br />

a funnel for charity. The continent<br />

is a dynamic region of boundless<br />

possibility and, as President Obama<br />

said in Cape Town last year, we’re<br />

building “a partnership of equals<br />

that focuses on your capacity to<br />

solve problems, and your capacity<br />

to grow.”<br />

Those are two important ideas—<br />

capacity and equality. By capacity,<br />

we mean Africa’s ability to ultimately<br />

provide fully for its own<br />

needs, without being dependent on<br />

assistance. We want Africa to create<br />

its own jobs, to feed itself, to care<br />

for the health of its people, and to<br />

prevent and resolve conflicts. Above<br />

all, we want to help Africa build<br />

the human capital that is so crucial<br />

to its future—and that’s what our<br />

young leaders initiative is all about.<br />

That benefits us all. When one billion<br />

Africans can live in greater prosperity,<br />

security, freedom, and dignity,<br />

America is better off.<br />

The second key is equality.<br />

Obviously there are differences of<br />

resources and strengths both among<br />

African countries and between Africa<br />

and the United States, but an equal<br />

partnership means we deal with one<br />

another with mutual respect. We meet<br />

our commitments to one another. We<br />

work through differences together.<br />

Most importantly, equal partners tell<br />

each other the truth, even when we<br />

may not want to hear it.<br />

So, as long-standing friends,<br />

it’s important that we speak to one<br />

another candidly. For all that Africa<br />

has achieved, progress has not come<br />

fast enough nor spread far enough.<br />

Discrimination and habits of corruption<br />

still undermine many countries’<br />

ability to govern effectively. Some<br />

nations hold themselves up as global<br />

leaders on certain issues while insisting<br />

on lower expectations for Africa<br />

on other issues. But, leaders can’t pick<br />

and choose among the responsibilities<br />

that come with being full players in<br />

the community of nations. Leaders<br />

must lead—especially on difficult<br />

issues—and protecting the human<br />

rights of all their people—regardless<br />

of religion, gender, ethnicity, or sexual<br />

orientation—is a government’s first<br />

duty.<br />

Of course, this truth-telling goes<br />

both ways. The United States can also<br />

do better. We have much more work<br />

to do to change out dated mind-sets<br />

in which Africa is often marginalized.<br />

Too many Americans still only<br />

see conflict, disease and poverty, and<br />

not the extraordinarily diverse Africa,<br />

brimming with innovation that’s driving<br />

its own development. We need to<br />

acknowledge that African economies<br />

are already taking off, and that the<br />

United States can do more to compete<br />

to be a full partner in Africa’s success.<br />

So, this is the moment to take<br />

our partnership to the next level.<br />

And that’s why President Obama is<br />

hosting this historic Summit. Nearly<br />

50 African Presidents and Prime<br />

Ministers are scheduled to attend.<br />

We’ll be joined by leaders from civil<br />

society, faith communities, and the<br />

private sector.<br />

We’ve deliberately focused the<br />

summit beyond the crises of the<br />

moment to envision the future we<br />

want and how we can work together<br />

to achieve critical goals—10 and 15<br />

years from now. We’re focused on<br />

three major priorities: investing in<br />

Africa’s future, advancing peace and<br />

stability, and governing for the next<br />

generation.<br />

First, President Obama and<br />

African leaders will expand the trade<br />

and commerce that creates jobs in<br />

all our countries. That’s what the<br />

President’s Doing <strong>Business</strong> in Africa<br />

campaign is all about—making it<br />

easier for American companies to<br />

invest in African businesses. It’s why<br />

President Obama launched our Trade<br />

Africa initiative to boost regional<br />

trade within Africa while expanding<br />

Africa’s economic ties with the rest<br />

of the world. That’s why Secretary<br />

Penny Pritzker led a delegation of<br />

American companies to Ghana and<br />

Nigeria in May. And, that’s why we’re<br />

dedicating a full day of the Summit to<br />

the U.S.-Africa <strong>Business</strong> Forum. These<br />

efforts will lead to concrete progress<br />

– increased trade, more investment,<br />

deals that will support African growth<br />

and American and African jobs.<br />

With our partners in every region,<br />

we’re building broad-based economic<br />

capacity. As part of this, President<br />

Obama will work with Congress<br />

to achieve a seamless, long-term<br />

renewal of the African Growth and<br />

Opportunity Act and to make it more<br />

effective.<br />

Sometimes it’s easier for African<br />

nations to trade with Europe or even<br />

the United States than with their<br />

nearest neighbours, so we want to<br />

break down barriers that stymie<br />

regional trade. Since 2009, we’ve<br />

worked with public and private sector<br />

partners in Africa to reduce long wait<br />

times at their borders and to coordinate<br />

customs procedures. It used to<br />

take three days for goods to cross the<br />

border between Kenya and Uganda.<br />

Now it takes three hours—a time<br />

savings worth about $70 million a<br />

year. We’re utilizing Trade Hubs to<br />

improve border management and to<br />

help African firms compete in the<br />

international market.<br />

And one of the best ways we<br />

can support business across Africa<br />

is by expanding access to electricity.<br />

That is the impetus behind President<br />

Obama’s signature Power Africa initiative,<br />

which is working with partners<br />

to double access to electricity<br />

and bring at least 20 million more<br />

households on to the grid across<br />

sub-Saharan Africa. With more than<br />

$9 billion in initial commitments<br />

from the private sector—and much<br />

more coming—we’re developing new<br />

sources of energy and enabling rural<br />

communities to plug into the global<br />

economy. And at the Summit, we will<br />

build on that progress, so that Power<br />

Africa becomes a lasting legacy for<br />

the United States on the African<br />

continent.<br />

Of course, it’s hard to build a<br />

business if you’re struggling to feed<br />

your family or if you’re too sick to<br />

work. While Africa is no longer home<br />

to the majority of the world’s poor,<br />

economic privation is still deeply<br />

entrenched. And, critical to building<br />

Africa’s capacity for trade is investment<br />

in Africa’s development.<br />

Rather than dictating outcomes,<br />

we recognize that Africa’s future will<br />

be determined by its own people. So,<br />

we’ve built our development programs<br />

around African leadership. Our<br />

focus on agricultural development<br />

stems from the African Union’s<br />

Sometimes<br />

it’s easier<br />

for African<br />

nations to<br />

trade with<br />

Europe or<br />

even the<br />

United States<br />

than with<br />

their nearest<br />

neighbours,<br />

so we want<br />

to break<br />

down barriers<br />

that stymie<br />

regional<br />

trade.<br />

42 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 43


INSURANCE<br />

Sector Report<br />

US is stepping up efforts to train peacekeepers<br />

who are professional and effective forces who<br />

can secure the region, and by extension the<br />

global community, against terrorist threats, and<br />

against threats that derive from conflict.<br />

ticularly uneven. We’ve seen significant<br />

improvements in places like<br />

Liberia and Angola, but in the eastern<br />

Democratic Republic of the Congo, in<br />

Sudan and South Sudan, violence and<br />

conflict have become entrenched. In<br />

Somalia and Mali, weak governance<br />

and extremism have enabled terrorist<br />

groups to take root.<br />

Contrary to some claims, the<br />

United States is not looking to militarize<br />

Africa or maintain a permanent<br />

military presence. But we are<br />

committed to helping our partners<br />

confront transnational threats to our<br />

shared security. I say this as the person<br />

who got the 4 am phone call 16<br />

years ago when al-Qaeda bombed our<br />

embassies in Kenya and Tanzania.<br />

Today, al-Qaeda in the Islamic<br />

Maghreb is controlling parts of Mali,<br />

Boko Haram bombs markets and<br />

kidnaps young girls, and al-Shabaab<br />

terrorizes a shopping mall in Nairobi.<br />

That is why we are stepping up our<br />

efforts to train peacekeepers who are<br />

professional and effective forces who<br />

can secure the region, and by extension<br />

the global community, against<br />

terrorist threats, and against threats<br />

that derive from conflict.<br />

For example, the African Union<br />

Mission in Somalia has weakened al-<br />

Shabaab and created the conditions<br />

for Somalia’s nascent government<br />

to operate. African nations provide<br />

AMISOM’s troops, while the United<br />

States and other international partners<br />

help with training, equipment,<br />

and salaries. We’re also supporting<br />

African Union forces working to root<br />

out the Lord’s Resistance Army in<br />

Uganda and Central Africa. Between<br />

2010 and 2013, our cooperation has<br />

brought about a 75 percent drop in<br />

the number of deaths caused by the<br />

LRA and a 50 percent drop in abductions.<br />

Since President Obama took<br />

office, the United States has contributed<br />

close to $9 billion to United<br />

Nations peacekeeping operations in<br />

Africa. Since 2005, the United States<br />

has trained almost a quarter of a<br />

million peacekeepers from 25 different<br />

African countries. More capable<br />

peacekeepers are now deployed<br />

across the continent. Rwandans, for<br />

example, who 20 years ago suffered a<br />

terrible failure of UN peacekeeping,<br />

are today among the largest and most<br />

respected contributors. We’re committed<br />

to making sure that African<br />

peacekeepers have the capacity to<br />

deploy quickly when conflict erupts<br />

in order to save lives and help avoid<br />

costlier international interventions<br />

down the line. That will be a major<br />

focus of our discussions next week –<br />

an area where America will continue<br />

to increase our commitment in the<br />

months and years ahead.<br />

Of course, true peace and security<br />

stem from a deeper place. People<br />

need to feel safe in their homes, confident<br />

that they won’t be targeted or<br />

victimized by corrupt systems. And<br />

that’s why we’re also partnering with<br />

African courts and legal systems and<br />

police departments to strengthen the<br />

rule of law and ensure justice is available<br />

for all.<br />

That brings me to the third major<br />

issue on the Summit agenda: governing<br />

for the next generation. In the<br />

past ten years, 15 new democracies<br />

in every region have taken root in<br />

Africa. Earlier this year, Tunisia, for<br />

example, adopted a new constitution<br />

that enshrines core rights for women<br />

and upholds an inclusive political<br />

process. But, we’ve also seen countries<br />

backslide towards autocracy.<br />

The United States cannot and does<br />

not try to dictate the choices of other<br />

nations, but we are unabashed in our<br />

support for democracy and human<br />

rights. We will continue to invest in<br />

promoting democracy in Africa, as<br />

elsewhere, because, over the longterm,<br />

democracies are more stable,<br />

more peaceful, and they’re better able<br />

to provide for their citizens.<br />

But the reality is, in President<br />

Obama’s words, “across Africa, the<br />

same institutions that should be the<br />

commitment to make food<br />

security a continent-wide priority. It’s<br />

not enough to react to crises—the<br />

latest drought or famine. We must<br />

break the cycle of hunger and poverty.<br />

And that’s why Feed the Future works<br />

directly with smallholder farmers to<br />

make sure people can feed themselves,<br />

by increasing crop yields and raising<br />

incomes. In the past two years, the<br />

New Alliance for Food Security and<br />

the Grow Africa partnership have<br />

helped more than 2.5 million farmers<br />

in ten African countries.<br />

We’re taking the same approach<br />

to global health. We’re not just distributing<br />

medications and administering<br />

vaccines; together, we’re developing<br />

comprehensive health systems<br />

and strengthening nations’ ability to<br />

care for their own people. We’re<br />

reducing deaths from preventable diseases<br />

and improving outcomes, particularly<br />

in maternal health and child<br />

health. And, thanks to the historic<br />

commitments we continue to make,<br />

we are approaching the day when we<br />

can herald an AIDS-free generation.<br />

The second key issue on the<br />

Summit agenda is how we can<br />

advance peace and regional stability.<br />

Here, progress has been parbackbone<br />

of democracy can all too<br />

often be infected with the rot of corruption.”<br />

This is something the people<br />

of Africa know they must tackle<br />

head on—calling their governments to<br />

account and refusing to tolerate kleptocrats.<br />

Wherever Africans stand up to<br />

demand change, the United States will<br />

be there, backing their efforts.<br />

We’re supporting strong institutions<br />

that facilitate the peaceful<br />

transfer of power. So far, eight<br />

African nations have joined the Open<br />

Government Partnership, pledging<br />

to promote greater transparency<br />

and accountability. We are developing<br />

strategies to support civil society,<br />

particularly in areas where the space<br />

is closing for citizens to take action.<br />

We’re working with partners across<br />

the continent to strengthen protections<br />

for women, minorities, and members<br />

of the LGBT community, because<br />

countries do better when they protect<br />

human rights and harness the talents<br />

of all their people.<br />

A major manifestation of our longterm<br />

commitment to Africa’s future is<br />

the President’s Young African Leaders<br />

Initiative. This initiative has struck a<br />

chord in Africa, which is home to some<br />

of the largest “youth bulges” in the<br />

world, and is brimming with talented<br />

young people. Building on the success<br />

of this initiative to date, President<br />

Obama announced that we’re creating<br />

four new Regional Leadership<br />

Centers to provide training, support<br />

for entrepreneurs, and regional networking<br />

opportunities in Senegal,<br />

Ghana, South Africa and Kenya.<br />

Through the YALI Network, we’re<br />

connecting young leaders with one<br />

another and with opportunities here in<br />

the United States. Over the next two<br />

years, we’re going to double the size<br />

of the Mandela Washington Fellowship<br />

Program so that 1,000 young leaders<br />

every year can come to the United<br />

States, develop their skills, build networks,<br />

and then return home and contribute<br />

their talents to moving Africa<br />

forward.<br />

And that’s what the U.S.-Africa<br />

Leaders’ Summit is all about—an<br />

opportunity to recommit to ending<br />

extreme poverty and reaching the<br />

day when families don’t worry about<br />

where their next meal is coming from;<br />

it’s a chance to boost ties of trade and<br />

investment, even as we ensure the<br />

benefits are more broadly shared; it’s a<br />

moment to redouble our joint efforts<br />

to end violence where it has haunted<br />

Africa for too long.<br />

That’s what America is all about<br />

– we’re about an equal partnership<br />

with Africa; one that builds African<br />

capacity, because we understand that<br />

Africa’s success is in our common<br />

interest. And 10 or 15 years from<br />

now, I’m confident that we’ll be able<br />

to look back on this Summit as a<br />

pivotal point.<br />

Across a vast and energetic continent—from<br />

the northern sands<br />

of Morocco to the Maasai Mara in<br />

the east to the tropical forests of<br />

Madagascar—Africans are already<br />

seizing historic opportunities. So, as<br />

we prepare to host this unprecedented<br />

gathering of leaders, we want the<br />

people of Africa to know that the<br />

United States stands ready to join<br />

with you. We share your vision of a<br />

future that is more prosperous, more<br />

equal, and freer—a future that can be<br />

defined by the limitless potential of<br />

what Africa and America can achieve<br />

together, as equal partnersl.<br />

By Susan E. Rice, U.S. National Security<br />

Advisor.<br />

44 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 45


ICT<br />

Sector Report<br />

New content<br />

sharing law<br />

strengthens<br />

Zuku’s offensive<br />

By Lennox Yieke<br />

New content sharing rules requiring<br />

all pay-TV operators to resell premium<br />

and exclusive content such as the<br />

English Premier League are expected<br />

to redefine the pay-TV market.<br />

ing for laws requiring DStv to resell<br />

its premium content. In a letter sent to<br />

the Competition Authority of Kenya<br />

(CAK) barely a month before this<br />

new regulation was announced, Zuku<br />

asked the competition watchdog to<br />

impose a financial penalty on DStv<br />

for refusing to resell its premium content.<br />

In a media statement following<br />

the announcement of the new content<br />

sharing rule by the CA Richard<br />

Alden, Wananchi Group’s chief executive<br />

officer, highlighted the firm’s prolonged<br />

push to compel DStv to share<br />

content on a commercial basis. Alden<br />

Said: “We have been pushing for sharing<br />

of premium content to eliminate<br />

the dominance of one pay TV service<br />

provider which also comes with very<br />

high costs.”<br />

Besides providing room for competition,<br />

the new content sharing rule<br />

by the CA marks a welcome departure<br />

from the old way of doing things.<br />

Before, there was no law to support<br />

demands to compel DStv to<br />

share its premium content. This is<br />

because the CA, which was then called<br />

the Communications Commission of<br />

Kenya (CCK), had to seek authorization<br />

from its parent ministry before<br />

passing new regulations. Now, however,<br />

the industry regulator has acquired<br />

sufficient room to independently legislate.<br />

Readjustment<br />

Although DStv had not officially<br />

responded by the time of going to<br />

press, it had previously said that<br />

coerced sharing of content had been<br />

tried before in countries like South<br />

Africa without much success. By its<br />

explanation, lack of exclusivity erodes<br />

the value of content, translating into<br />

lower earnings for content producers<br />

and leading to low uptake by advertisers.<br />

This notwithstanding, DStv has<br />

taken appropriate measures to adjust<br />

to the impending change in Kenya’s<br />

pay-TV regulatory landscape.<br />

DStv has made public its plans<br />

to launch a dedicated television station<br />

called Maisha Magic for the East<br />

African region. The move is seen as a<br />

deliberate attempt to grow its market<br />

share beyond the typical premium<br />

content audience. In so doing, it will<br />

offset whatever dilutive effects that<br />

reselling of premium content to rivals<br />

may have on its overall market share.<br />

Maisha Magic, which DStv has<br />

already invested Sh1.5 billion in, will<br />

be launched in September 1, <strong>2014</strong>. A<br />

similar investment will also be made<br />

in constructing a local production<br />

studio, signaling DStv plans to fully<br />

tailor its program offerings to the<br />

preferences of the East African region.<br />

“About 85 percent of the content will<br />

be from Kenya as we build capacity<br />

for other East African countries,”<br />

said Michael Ndetei, the M-net East<br />

African Director.<br />

Besides offsetting whatever loss<br />

in market share that the reselling of<br />

premium content to rivals will cause,<br />

DStv’s move to create an offering<br />

exclusively tailored for the regional<br />

market is also aimed at capturing<br />

Kenya’s growing TV advertising<br />

spending. By 2017, TV advertising<br />

is expected to comprise close to half<br />

of total advertising in Kenya. This is<br />

aptly captured in a PwC report titled,<br />

Kenya entertainment and media outlook:<br />

2013-2017.<br />

“In 2012, TV accounted for<br />

35.3% of all ad spend in Kenya. But,<br />

with the TV sector expected to grow<br />

Sh1.5b<br />

amount<br />

already<br />

invested by<br />

DSTV towards<br />

Maisha Magic<br />

which is a<br />

television<br />

station<br />

planned to<br />

be launched<br />

by the media<br />

company<br />

dedicated<br />

towards the<br />

East African<br />

region<br />

The new rules, which will<br />

come into force in <strong>October</strong>,<br />

<strong>2014</strong>, are part of a broader<br />

set of regulations crafted<br />

by the Communications<br />

Authority of Kenya (CA) that will be<br />

used to license all broadcasters. This<br />

monumental shift in the regulatory<br />

landscape is expected to end DStv’s<br />

monopoly. DStv, which is operated<br />

by South African firm MultiChoice,<br />

controls close to 95 percent of the<br />

pay-TV market. It has been using the<br />

exclusivity of its premium content to<br />

build a moat around its business.<br />

“We are coming up with regulations<br />

that will require all pay television<br />

service providers to share premium<br />

content on a commercial basis,”<br />

said Francis Wangusi, the CA’s director-general.<br />

“I know I am going to<br />

rattle some players but that is it. CA<br />

is the regulator and does not expect<br />

all decisions to please all service providers,”<br />

Wangusi added, intelligibly<br />

alluding to DStv’s displeasure with<br />

the new regulation. Under the new<br />

guidelines, a formula for pricing the<br />

premium content will be arrived at.<br />

This, the CA says, is aimed at making<br />

sure that DStv’s premium content is<br />

not priced at a level that discourages<br />

other providers from buying the<br />

rights.<br />

While this new regulation is<br />

expected to loosen DStv’s firm grip<br />

on the market, it is an irrefutable shot<br />

in the arm for Zuku. Zuku, which<br />

is operated by Wananchi Group,<br />

has been perennially lobbyin<br />

strength over the next five years<br />

– assisted by the emergence of a new<br />

urban middle class with money to<br />

spend on consumer goods – this share<br />

will increase to 45.8% by 2017,” read<br />

the PwC report in part. The report<br />

further contends that overall pay-TV<br />

subscriptions in the country will have<br />

reached 15 percent by 2017 compared<br />

with just 8 percent in 2012,<br />

indicating that the growth in TV ad<br />

spending will largely be fuelled by<br />

increased pay-TV subscriptions.<br />

If DStv can capture a sizeable<br />

audience through its locally tailored<br />

channel, it will be able to divert a<br />

tidy portion of Kenya’s increased ad<br />

spending into into its pocketbook.<br />

This will however not be a walk in a<br />

park as competitors such as Zuku are<br />

expected to increase their offensive,<br />

especially now that the new content<br />

sharing law has opened up some<br />

leeway for growth. According to the<br />

PwC reports, competitors such as<br />

Zuku are: “challenging the incumbent<br />

MultiChoice by diversifying their<br />

offerings and cutting prices.” Zuku is<br />

however not counting on a wider program<br />

offering and competitive pricing<br />

alone to sustain its margins. It has<br />

also diversified into the fixed-line<br />

internet market.<br />

Diversification<br />

The latest industry statistics by the<br />

CA shows that Wananchi Group,<br />

which owns the Zuku brand, substantially<br />

increased its share of the fixedline<br />

internet market over the past<br />

year. The report, which relates to the<br />

period between January and March,<br />

<strong>2014</strong>, says that Wananchi Group<br />

increased its market share to 44.7<br />

percent from 35.4 percent in 2013.<br />

Liquid Telecoms came in a distant<br />

second after its market share declined<br />

to 17.8 percent from 23.7 percent a<br />

year earlier, the report adds.<br />

Despite Zuku’s stratospheric<br />

growth in the period under review,<br />

other providers in the fixed-line<br />

46 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 47


THE NEW FORD FOCUS<br />

ICT<br />

Sector Report<br />

MORE THAN A CAR<br />

internet market increased their<br />

subscriptions by small margins, signaling<br />

that most of the new subscriptions<br />

over the past year originated<br />

from Zuku. Over the period, Telkom<br />

Kenya netted 1,134 clients to push its<br />

market share up marginally to 11.6<br />

percent. Jamii Telecoms, the owners<br />

of the Faiba brand, added 674<br />

new clients over the period, lifting<br />

its market share to 2.6 percent from<br />

2.1 percent a year earlier. Safaricom<br />

added 564 new subscribers in the<br />

fixed-line internet market during the<br />

period to lift its market share to 7.1<br />

percent. This is a sharp contradiction<br />

to the situation in the mobile internet<br />

segment, where Safaricom commands<br />

a towering 72.1 percent market share.<br />

Zuku’s increased growth in the<br />

fixed-line internet market comes<br />

against the backdrop of growing<br />

internet penetration in the regional<br />

market. The CA report indicates that<br />

internment users in Kenya during the<br />

first quarter of the year rose to 21.7<br />

million individuals compared with<br />

16.4 million individuals in the year<br />

ago period. “It is expected that the<br />

data/internet market will maintain an<br />

upward trend in the coming periods<br />

considering the increasing integration<br />

of ICTs within various sectors of the<br />

economy,” read a section of the CA<br />

report.<br />

While most of the growth in<br />

internet penetration is expected to<br />

continue coming from mobile users,<br />

market watchers argue that Zuku’s<br />

model will allow it to sustain demand<br />

for its fixed-line internet offering. A<br />

report prepared by reportlinker.com<br />

and sold by Analysis Mason contends<br />

that Zuku’s strong focus on the residential<br />

market provided the necessary<br />

impetus to grow its subscription rate.<br />

“Historically, fixed broadband was<br />

perceived in Africa as a privilege of<br />

the enterprise market or a few residential<br />

areas, but Zuku has effectively<br />

challenged this perception by indicating<br />

a growing demand for fixed<br />

broadband in the residential market,”<br />

48 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong><br />

notes the report. The report further<br />

says that Zuku’s competitive pricing<br />

has been instrumental in roping in<br />

some mobile internet users into the<br />

fixed broadband market. “Zuku has<br />

streamlined its installation and operations<br />

to offer a service that has reasonable<br />

pricing at a relatively small<br />

premium to mobile broadband offerings<br />

at between sh3000 to sh4000,”<br />

reads the report in part, comparing<br />

these price points to mobile offers,<br />

which present much slower mobile<br />

internet access at Sh2000.<br />

Zuku also has offers that bundle<br />

its internet service with its pay-TV<br />

service. The Zuku Triple Play offering<br />

is a case in point. This offering provides<br />

broadband, TV and voice in one<br />

package. This not only allows Zuku<br />

to leverage the scale of its internet<br />

market to fast-track the growth of its<br />

pay-TV business, but it also places<br />

the telecoms firm in a position to<br />

start streaming content over mobile<br />

devices. Offering content through<br />

streaming over mobile devices such as<br />

smartphones and tablets is expected<br />

to be the next big trend in Kenya’s<br />

pay-TV business. This trend will be<br />

inspired by the growing mobile ad<br />

spending in Kenya. The PwC report<br />

Zuku’s<br />

competitive<br />

pricing<br />

has been<br />

instrumental<br />

in roping in<br />

some mobile<br />

internet users<br />

into the fixed<br />

broadband<br />

market<br />

projects that total mobile ad spending<br />

in Kenya will total $15 million<br />

(Sh120 million) in 2017, compared<br />

with the current $5 million (Sh40<br />

million). This explains why DStv<br />

has been aggressively promoting its<br />

mobile streaming app and mobile<br />

devices such as the DStv Walker.<br />

Despite Zuku’s apparent head<br />

start in the fixed-line internet market,<br />

the future is all but certain.<br />

Other fixed-line internet operators<br />

are actively pursuing expansion plans<br />

to tap into the wide scope for growth<br />

in the market. Liquid Telecom Kenya,<br />

for instance, has rolled out a Sh175<br />

million fiber optic project in Siaya<br />

County. This is the first project of<br />

its kind in rural Kenya and signals<br />

the growing interest to capitalize<br />

on the devolved system of government.<br />

“Rural Internet connectivity is<br />

rather poor in Kenya due to lack of<br />

infrastructure. What Liquid primarily<br />

seeks to achieve in the partnership<br />

with Siaya is open up the county<br />

to new business opportunities and<br />

improve government functionality,”<br />

said Nic Rudnick, Liquid Telecom<br />

Group CEO. The Siaya investment<br />

is part of a broader plan by Liquid<br />

Telecoms to invest Sh4.3 billion in<br />

various counties across the country.<br />

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AGRICULTURE<br />

Sector Report<br />

African leaders who<br />

attended the African<br />

Union (AU) meeting<br />

in June, <strong>2014</strong> at<br />

Malabo, Equatorial<br />

Guinea, expressed<br />

strong unanimity<br />

over agriculture’s<br />

fundamental role<br />

in Africa’s growing<br />

economy, citing, among<br />

other arguments, its<br />

incomparable potential<br />

to reduce poverty<br />

across the continent<br />

This jolt of enthusiasm on<br />

the subject of agriculture<br />

inspired AU member states’<br />

decision to renew their 2003<br />

Maputo Declaration pledges<br />

that require them to allocate 10<br />

percent of their national budgets to<br />

agriculture. But as <strong>Business</strong> <strong>Monthly</strong><br />

discovered, the past decade has been<br />

more talk and less action on the part<br />

of African governments. Only ten AU<br />

member states have followed through<br />

on the Maputo Declaration. Kenya,<br />

which is not one of them, allocated<br />

a measly 3.3 percent or Sh53.3 billion<br />

of national spending on agriculture<br />

for the fiscal period <strong>2014</strong>/15.<br />

<strong>Business</strong> <strong>Monthly</strong> went behind the<br />

eloquent yet unfulfilled pledges made<br />

Kenya’s agricultural<br />

sector needs more<br />

than mere pledges<br />

in Maputo ten years ago to unearth<br />

the real issues stifling agricultural<br />

growth in Kenya today.<br />

Jane Karuku, president of the<br />

Alliance for a Green Revolution in<br />

Africa (AGSA), firmly believes that<br />

agriculture will create sufficient jobs<br />

to absorb the youth population.<br />

Karuku, who was speaking to African<br />

<strong>Business</strong>, an IC publication, says:<br />

“There is no other sector, in my opinion<br />

that is going to provide jobs and<br />

absorb the youth bulge.” Karuku’s<br />

statements fit into the greater problem<br />

of youth unemployment, which<br />

could get worse considering the rate<br />

at which the youth population is<br />

growing relative to the number of jobs<br />

the economy is producing. Karuku<br />

however argued that for agriculture to<br />

realize its potential and employ youth<br />

“they (AGSA) shall have to be clever<br />

in how the use agriculture value<br />

chains to excite the youth to start<br />

participating in agriculture.” While<br />

developing value chains is a proven<br />

approach, it needs to be accompanied<br />

with a raft of other measures in order<br />

to achieve overall success.<br />

Market accessibility<br />

Most farmers are still victims of<br />

poverty not because of low productivity,<br />

but due to their inability to<br />

access markets. “We see productivity<br />

increases (after improved access<br />

to inputs, training and so on). But<br />

they will collapse if I’m not able to<br />

sell (crops) and break the cycle of<br />

poverty,” says Karuku in the African<br />

<strong>Business</strong> interview, explaining that<br />

inaccessibility to markets allows poverty<br />

to persist regardless of farmers’<br />

productivity.<br />

Karuku’s views are iterated<br />

by Sam Nwanze, chief executive<br />

of Heirs Holdings, a firm with a<br />

stake in Rwandan-based commodities<br />

exchange, East Africa Exchange<br />

(EAX). According to Nwanze, farmers<br />

will grow crops and sell them at a<br />

price based on how desperate they are<br />

for cash at the time – they do not play<br />

a role in determining the price even if<br />

their product commanded a premium<br />

on the international markets. This was<br />

the primary inspiration behind the<br />

move to set up the EAX commodities<br />

exchange in Rwanda.<br />

A commodities exchange is an<br />

establishment where farmers deposit<br />

their harvests in professionally managed<br />

warehouses. Upon depositing,<br />

farmers are issued with warehouse<br />

receipts, which can be done by paper<br />

or electronically. The receipts indicate<br />

the type of commodity deposited,<br />

quality, grade, location and ownership<br />

details. This receipt can then be<br />

presented to a financial institution<br />

such as a bank where the farmer can<br />

receive cash upfront up to 70 percent<br />

of the value of the goods. The financial<br />

institution can then recover its loan<br />

when the commodities are sold by<br />

the warehouse. The concept of a commodities<br />

exchange basically creates a<br />

win win situation in that the banks<br />

grow their loan books, warehouses<br />

makes money in storage fees and the<br />

farmer gets a ready market, stable<br />

prices and liquidity.<br />

Following the success of the<br />

EAX in Rwanda, African Exchange<br />

Holdings (AFEX), the parent company<br />

of EAX, announced plans to set<br />

up shop in Kenya. “We focused on the<br />

Rwandan Exchange and got it working<br />

first. Setting up a commodities<br />

exchange has a considerable cost. We<br />

are now setting up our operations in<br />

the Kenyan market,” said Kadri Alfah,<br />

chief executive of EAX in media statements.<br />

While AFEX’s move to establish<br />

a presence in Kenya is commendable,<br />

it is contingent on the successful passing<br />

of a bill to legalize the Warehouse<br />

Receipting System (WRS). By the<br />

time of going to press, the bill to legalize<br />

WRS was still in parliament. If it is<br />

passed, it will enable stored grain to be<br />

used as collateral for loans, allowing<br />

farmers with receipts from registered<br />

warehouses to access loans. Receipts<br />

are not currently listed as negotiable<br />

instruments; something that Londonbased<br />

J. Coulter Consulting says is<br />

common place in Africa. In a report,<br />

the consultancy firm recommends that<br />

warehouse receipts should be given<br />

the status of negotiable instruments.<br />

Although policy makers still need<br />

to hammer out the legal aspects of<br />

setting up a commodities exchange in<br />

Kenya, all indications suggest that an<br />

exchange is imminent. This should be a<br />

game changer for smallholder farmers.<br />

It will allow the farmers to focus exclusively<br />

on crop production while the<br />

warehousing companies focus on the<br />

marketing effort. Before, smallholder<br />

farmers who tried to access larger<br />

markets were brutally turned away on<br />

grounds such the failure of their storage<br />

facilities to meet health standards,<br />

or inability to supply required volumes.<br />

Professionally run warehouses however<br />

meet all required health standards<br />

for storage. These warehouse companies<br />

can also store hundreds of thousands<br />

of tons of produce at any given<br />

time, allowing them to supply higher<br />

volumes to local, regional and international<br />

markets with relative ease.<br />

Besides relieving the farmer the<br />

burden of marketing their produce<br />

independently, commodities exchanges<br />

also ease access to credit, enabling<br />

farmers to restock supplies, expand<br />

operations and meet other financial<br />

obligations.<br />

Most<br />

farmers are<br />

still victims<br />

of poverty<br />

not because<br />

of low<br />

productivity,<br />

but due<br />

to their<br />

inability<br />

to access<br />

markets.<br />

50 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 51


AGRICULTURE<br />

Sector Report<br />

Misaligned interests<br />

Despite all outward appearances, there is a<br />

lack of uniformity in the visions which policy<br />

makers see for agriculture in Kenya. A perfect<br />

case in point is the recent withdrawal of<br />

several multinational corporations such as<br />

Monsanto from research projects on genetic<br />

technology following the government’s 2012<br />

ban on importation of all genetically modified<br />

organisms (GMO).<br />

Since the government ban, the word<br />

‘GMO’ has become a buzzword for sensational<br />

right-wing political discussions. Amid<br />

this zealotry, a lot of the facts have been<br />

misrepresented or totally omitted. First, it<br />

is unknown to many that the controversial<br />

study which prompted the government’s<br />

move to impose the GMO import ban was<br />

recanted. The study, which linked GMO<br />

products to cancer, was conducted by a<br />

group of French scientists which was led by<br />

Gilles-Eric Seralini. The Seralini led study,<br />

whose findings were published in the journal,<br />

Food Chemical Toxicology, was recanted<br />

after it was established that the authors of<br />

the study had not followed internationally<br />

accepted standards of undertaking research.<br />

Despite the recantation of the study, the<br />

process of lifting the GMO import ban in<br />

Kenya has dragged on severely. Over this<br />

period, politicians have fanned unfounded<br />

fears over the health implications of GMO<br />

products. This has been defiantly done in the<br />

face of sufficient empirical and journalist evidence<br />

showing that biotechnology can safely<br />

improve food production without necessarily<br />

attracting adverse health implications. In<br />

fact, Deputy President, William Ruto, previously<br />

argued that African countries needed<br />

to adopt biotechnology to enhance food<br />

production. While addressing African states<br />

at a conference in July, Ruto said: “We need<br />

to ask ourselves: ‘How do we get farmers to<br />

use benefits of science and biotechnology<br />

to deals with the problems of hunger and<br />

poverty?’ We should endeavor to demystify<br />

scientific and technological knowledge for<br />

farmers in our countries so that this knowledge<br />

can be applied to ensure food security.”<br />

Despite the Deputy President’s acknowledgement<br />

of the ability of biotechnology to<br />

transform agriculture, policy makers continue<br />

to stonewall the process of lifting the<br />

ban amid a seemingly outright unwillingness<br />

to make compromises.<br />

Steep costs<br />

While regulation on any scientifically<br />

enhanced food production techniques is recommended<br />

and welcome, the current blanket<br />

ban on all scientific crop production techniques<br />

is an extreme measure. This is because<br />

it harms even non sensitive areas like nonfood<br />

crops such as cotton. This has come at a<br />

steep cost to the already ailing cotton industry,<br />

which could have received a great boon<br />

had the Kenya Agricultural Research Institute<br />

(Kari) not stopped the process of bringing Bt<br />

Cotton to market. Bt Cotton, which has a gene<br />

that is resistant to bollworm, had undergone<br />

successful trials. “We had completed the laboratory<br />

and field trials for Bt Cotton and even<br />

submitted the report to the National Biosafety<br />

Authority as required by law. In fact, the NBA<br />

(government body established to regulate<br />

GMOs) was impressed by our findings,” said<br />

Charles Waturu, one of the lead scientists on<br />

Bt Cotton at Kari. Waturu argues that, had<br />

“Since the government ban,<br />

the word ‘GMO’ has become<br />

a buzzword for sensational<br />

right-wing political<br />

discussions. Amid this<br />

zealotry, a lot of the facts<br />

have been misrepresented or<br />

totally omitted.”<br />

Bt Cotton been brought to market, it would<br />

reduce the need for pesticides from about<br />

twelve times to three times in the crop’s<br />

lifespan. This could greatly reduce costs for<br />

cotton farmers, allowing them to increase<br />

output a time when Kenya depends heavily<br />

on imports to meet her cotton demand.<br />

If policy makers adopt a unified view<br />

on scientific farming techniques—at least<br />

in areas such as non-food crops to start<br />

with—overall acceptance of GMO in food<br />

crops may follow. This may lead to advances<br />

in areas such as maize production, helping<br />

the millions of farmers who depend on maize<br />

farming.<br />

Bt Maize, another GMO research being<br />

undertaken by Kari that has since stalled<br />

after the ban, was touted as a possible solution<br />

to the country’s declining maize yields.<br />

“Bt maize has the potential of increasing the<br />

country’s maize yields, which have stagnated<br />

for a long time now. It is also resistant to<br />

pests like stem borer and grain borer,” said<br />

Dr. Ephraim Mukisira, former Kari director.<br />

Agreeably, maize yields in the country are<br />

low. The Economic Survey <strong>2014</strong> indicates<br />

that maize production fell from 39.7 million<br />

bags in 2012 to 38.9 million bags in 2013.<br />

The ministry of agriculture further projects<br />

a 15 percent year-on-year slip in production<br />

this year, outlining a broader trend of<br />

extended declines in maize output in the<br />

country. To plug the deficit, the government<br />

said it would import maize from Tanzania.<br />

Although the government promised price<br />

stability, Kenyan smallholder farmers run<br />

the risk of being edged out by imports from<br />

Tanzania.<br />

52 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>


BANKING<br />

Product Review<br />

KCB courts cashless concept with<br />

a broad range of credit cards<br />

As industries continue to pair<br />

old routines with new technologies,<br />

existing models are<br />

being constantly challenged<br />

with better, more efficient<br />

ways of doing things. In Kenya, an area<br />

such as payments has been magically<br />

transformed by this revolution. Plastic<br />

money and other types of cashless payments<br />

are increasingly becoming the<br />

norm. Progressively, point of sale terminals<br />

for processing card payments are<br />

being adopted by retailers. This is not<br />

just being done by big-box retailers like<br />

Tuskys, but also by local neighborhood<br />

convenience stores.<br />

The growing use of plastic money<br />

has inspired Kenya Commercial Bank<br />

(KCB) to rollout a broad range of credit<br />

cards that not only offer the convenience<br />

and safety of cashless payments,<br />

but also boast of a raft of additional<br />

incentives. Moreover, these cards offer<br />

first-to-market features that have been<br />

purposely tailored for the diverse needs<br />

of different customers. In doing so, KCB<br />

is providing value for everyone.<br />

<strong>Business</strong> <strong>Monthly</strong> set out to investigate<br />

the benefits of these cards while<br />

debunking the wild myths about credit<br />

cards that have over the years been<br />

habitually meted out by misinformed<br />

‘financial experts’. In doing so, we identified<br />

the various needs that KCB’s<br />

credit cards meet.<br />

Something for shoppers<br />

Tuskys Card<br />

In collaboration with Tuskys Supermarket, KCB has a<br />

MasterCard dubbed the Tuskys Card. Besides giving you the<br />

convenience that a credit card does, the card can earn you<br />

loyalty points from Tuskys supermarket. These loyalty points<br />

can be redeemed during special offers, allowing you to get<br />

something extra from Tuskys at no extra cost.<br />

A: The Benefits<br />

45 day interest free period. In simple<br />

English: the card DOES NOT ATTRACT<br />

INTEREST on the all purchases made and<br />

paid for within the first 45 days.<br />

Accepted at any MasterCard outlet<br />

worldwide.<br />

KCB Tuskys credit card offers you a<br />

convenient and secure means of payment<br />

at any MasterCard accepting outlet in the<br />

world<br />

KCB credit card allows you to transact on<br />

the internet and make online purchases.<br />

It enables you to withdraw money on any<br />

KCB ATM in the region and any other Visa<br />

and MasterCard branded ATM worldwide.<br />

Line of credit is attached directly to card<br />

account and available to cardholders with<br />

a revolving option.<br />

The cardholder can choose to pay for the<br />

outstanding amount in full.<br />

The credit card bill can be settled via<br />

M-Pesa, Mobile Banking or Internet<br />

banking.<br />

B: The rates and fees.<br />

Joining fee is a one-off Ksh2,000<br />

Annual fee Ksh2,000<br />

Payments on statement must be paid within<br />

the 45 day period to not attract interest. As<br />

you will find out, all other KCB credit cards<br />

also have this compelling benefit.<br />

Interest charged at 3.5% per month on<br />

the daily outstanding balance from one<br />

statement date to the next or at such rate as<br />

the Bank shall determine from time to time.<br />

Late payment – 5% of total amount due on<br />

credit card.<br />

C: Qualifying criteria<br />

If Employed: Copy of National ID / Passport,<br />

Copy of latest Pay slip with a minimum net<br />

pay of Kshs.20, 000, Latest 3 months Salary<br />

account bank statements from any local<br />

bank.<br />

If Self Employed: Copy of national ID and<br />

<strong>Business</strong> Registration, Bank statements for<br />

the last 6 months.<br />

➢ Open to both KCB and non-KCB account<br />

holders.<br />

Welcome to the<br />

middle class<br />

Kenya’s middle-class is growing<br />

at a feverish pace. Up-market coffee<br />

shops, swanky shopping malls and exotic<br />

luxury cars are increasingly becoming<br />

the norm. One conservative estimate from<br />

the African Development Bank indicates<br />

that the number of Kenyans who fall in<br />

the middle class category has doubled<br />

over the past decade to 6.5 million<br />

individuals, with separate corroborative<br />

reports suggesting that the number could<br />

be larger.<br />

To tap into this middleclass, KCB has<br />

introduced the Gold Visa card and the<br />

International Classic Visa card; two credit<br />

cards that promise to give an out-of-the<br />

box experience for first time credit card<br />

owners as well as individuals with the<br />

need for a higher credit card limit.<br />

The Gold Card<br />

Want a seat at the high table? KCB has you sorted<br />

with the Gold Card. This Visa credit card is the ideal<br />

solution for savvy individuals with the need for a<br />

higher credit limit. What we love about the card is<br />

that for relatively the same rates as the International<br />

Classic card, you get access to a lot more credit.<br />

A: The rates:<br />

Joining fee is Ksh4,000<br />

Annual fee Ksh4,000<br />

Payments on statement must be paid<br />

within the 45 day period to NOT<br />

ATTRACT INTEREST; KCB is yet again<br />

giving you 45 days interest free period on<br />

purchases, this time bigger purchases.<br />

Interest charged at 3.5% per month on<br />

the daily outstanding balance from one<br />

statement date to the next or at such<br />

rate as the Bank shall determine from<br />

time to time.<br />

Late payment - 5% of total amount due<br />

on credit card.<br />

B: The Benefits<br />

Access to more credit<br />

Global card acceptability<br />

Full time customer service support<br />

C: Qualifying criteria<br />

Both KCB and Non-KCB customers<br />

apply.<br />

If Employed: Copy of National ID /<br />

Passport, Copy of latest Pay slip with<br />

a minimum net pay of Kshs.200, 000,<br />

Latest 3 months Salary account bank<br />

statements from any local bank.<br />

If Self Employed: Copy of national ID and<br />

<strong>Business</strong> Registration, Bank statements<br />

for the last 6 months.<br />

With more money in your card, the Gold<br />

Card naturally opens your life to new<br />

possibilities. You can pay your bills when you<br />

are discussing your next big business deal<br />

at an up-market coffee shop, visit luxury<br />

retail outlets in exotic shopping locations<br />

like Dubai or Durban, or even fuel your car<br />

at Visa accepting service stations. The Gold<br />

Card essentially gives you variety, freedom<br />

and class at a generous rate.<br />

To tap into this middleclass, KCB has<br />

introduced the Gold Visa card, the perfect<br />

card for individuals with the need for<br />

higher credit card limit”<br />

54 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 55


BANKING<br />

Product Review<br />

...for the middle class<br />

International Classic Visa card<br />

Tailored for the needs of a first time credit card holder, KCB’s International<br />

Classic card is available for both KCB customers and those who do not<br />

bank with KCB. We can comfortably say that the card allows you to get<br />

something extra for realistic and competitive rates.<br />

Something for travelers<br />

Serena Card<br />

In collaboration with the prestigious Serena Hotel, KCB is offering<br />

customers who frequently travel a card dubbed the Serena Card. In<br />

addition to presenting customers with the amazing benefit of not having<br />

to convert currencies when travelling around the world, the card is a<br />

gateway to a slew of incentives at all Serena Hotels worldwide.<br />

What inspires our resounding conviction?<br />

A: Great benefits<br />

The International Classic card offers you a convenient and<br />

secure means of payment at any VISA accepting outlet<br />

worldwide. This not only allows you to conduct crossborder<br />

transactions, but allows you to do so without<br />

exchanging currencies.<br />

Halfway through the month and running low on funds?<br />

No need to worry; the card boosts your financial<br />

immunity by eliminating the need to borrow in between<br />

the month.<br />

Line of credit is attached directly to card account and<br />

available to cardholders with a revolving option.<br />

Full time customer care service support.<br />

B: Competitive rates and friendly repayment<br />

scheme<br />

Joining fee is Ksh3,000; this is a one-time payment.<br />

Annual fee is Ksh3,000; this is a recurrent payment that<br />

is made just once a year.<br />

Payments on statement must be paid within the 45 day<br />

period to NOT ATTRACT INTERST; KCB is basically giving<br />

a 45 day interest free period on purchases.<br />

Interest charged at a competitive rate of just 3.5%<br />

per month on the daily outstanding balance from one<br />

statement date to the next or at such rate as the Bank<br />

shall determine from time to time.<br />

Late payment – 5% of total amount due on credit<br />

card.<br />

The repayment scheme also gives the customer a lot<br />

of flexibility as the card holder can choose to pay the<br />

outstanding amount in full without being compelled to<br />

pay in tranches. Moreover, the payment can be settled<br />

via M-Pesa, Mobile Banking and Internet Banking,<br />

eliminating the need for visiting brick-and-mortar<br />

branches to make a simple payment.<br />

What do you need to qualify for the<br />

International Classic card?<br />

Latest 3 months Salary account bank statements from<br />

any local bank.<br />

If Self Employed: Copy of national ID and <strong>Business</strong><br />

Registration, Bank statements for the last 6 months.<br />

If employed: Copy of National ID / Passport, Copy of<br />

latest Pay slip with a minimum net pay of Kshs.20,<br />

000, Latest 3 months Salary account bank statements<br />

from any local bank.<br />

Both KCB and non KCB customers can apply.<br />

There you have it. KCB is giving you a card with eased<br />

entry requirements, competitive rates, a flexible repayment<br />

scheme and a raft of mind-boggling benefits. This is truly<br />

a winning offer.<br />

A: The benefits<br />

45 Days Interest Free Period On Purchases.<br />

Flexible Payment Options.<br />

Global Card Acceptability.<br />

Incentives at Serena Hotels worldwide.<br />

KCB Serena credit card offers you a convenient and secure<br />

means of payment at any MasterCard accepting outlet.<br />

The Card can boost your financial immunity, eliminating the<br />

need to borrow in between the month.<br />

KCB Serena credit card enables you to transact on the net<br />

hence make online purchases.<br />

It enables you to withdraw money from any KCB ATM in<br />

the region and any other Visa and MasterCard branded<br />

ATM worldwide.<br />

Line of credit is attached directly to card account and<br />

available to cardholders with a revolving option.<br />

The cardholder can choose to pay for the outstanding<br />

amount in full.<br />

Available for both KCB Non-KCB account holders.<br />

The credit card bill can be settled via M-Pesa, Mobile<br />

Baking and Internet banking.<br />

Access to over 5000 establishments countrywide and 24M<br />

outlets worldwide.<br />

B: The rates and fees<br />

Joining fee is Ksh4,000<br />

Annual fee of Ksh4,000<br />

Payments on statement must be paid within the<br />

45 day period to not attract interest.<br />

Interest charged at 3.5% per month on the daily<br />

outstanding balance from one statement date<br />

to the next or at such rate as the Bank shall<br />

determine from time to time.<br />

Late payment – 5% of total amount due on credit<br />

card.<br />

C: Qualifying Criteria<br />

Copy of National ID or Valid Passport<br />

If employed: Copy of National ID / Passport,<br />

Copy of latest Pay slip with a minimum net pay<br />

of Kshs.50, 000, Latest 3 months Salary account<br />

bank statements from any local bank.<br />

If Self Employed: Copy of national ID and <strong>Business</strong><br />

Registration, Bank statements for the last 6<br />

months.<br />

Both KCB and Non KCB Customers Can Apply<br />

The growing<br />

use of<br />

plastic money<br />

has inspired<br />

Kenya Commercial<br />

Bank (KCB)<br />

to rollout a<br />

broad range<br />

of credit<br />

cards that not<br />

only offer the<br />

convenience<br />

and safety of<br />

cashless payments,<br />

but<br />

also boast<br />

of a raft of<br />

additional<br />

incentives.<br />

Corporate clients have something too<br />

Verdict<br />

Corporate Card<br />

Corporations have also not been left out. KCB’s<br />

Corporate Card is a MasterCard that allows a<br />

corporation to gives its senior staff corporate cards<br />

to pay for allowances, corporate travel expenses,<br />

entertainment and so much more. Through this<br />

card, corporations not only give their staff the<br />

comfort and appreciation they deserve, but are<br />

also able to track transactions more effectively,<br />

enhancing financial prudence.<br />

A: Benefits<br />

Releases employees from the hassle<br />

of carrying cash while out on official<br />

duties.<br />

Convenient and easy tracking of<br />

staff allowances<br />

Flexible corporate statements for<br />

easy reconciliation<br />

B: Qualifying Criteria<br />

Banks statements for the last 6<br />

months<br />

Memorandum and Articles of<br />

Association<br />

Certificate of Incorporation<br />

Audited Accounts for the last 2 years<br />

Company Guarantee (internal<br />

form)<br />

Board resolution<br />

Copy of ID / PP of applicants.<br />

Duly filled card application<br />

form<br />

Overall, we give KCB’s credit card<br />

offerings an average of 9 over 10.<br />

Besides providing convenience and<br />

targeting different markets, KCB<br />

has proven that credit cards don’t<br />

necessarily attract usurious interest<br />

rates as previously thought by<br />

many. This misinformed myth, which<br />

originated from self proclaimed<br />

financial experts, has been<br />

debunked.<br />

56 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 57


STRATEGY<br />

Column<br />

As an example and introduction, GE, a multi-business enterprise, has been changing<br />

its corporate strategy by moving away from slow-growing business (appliances and<br />

entertainment) and turning to future-growth industries such as clean-teeth and health care.<br />

More importantly, GE CEO has reduced GE’s exposure to the financial markets by trimming<br />

the GE capital unit. Although GE Capital produced roughly half of GE’s profits (based on onethird<br />

of its revenues), it made GE more vulnerable to changes in the macro environment, as<br />

became painfully apparent in the 2008-2009 financial crisis.<br />

An illumination of<br />

corporate diversification<br />

These changes in GE’s strategy demonstrate<br />

that firms must decide in which<br />

industries and global markets to compete,<br />

and that these choices are likely<br />

to change over time. Answers to these<br />

important questions are captured in a firm’s corporate-level<br />

strategy.<br />

While <strong>Business</strong>-level strategy concerns the<br />

quest for gaining and sustaining competitive<br />

advantage in a single product market( how<br />

to compete) Corporate strategy involves the<br />

decisions that senior management makes and<br />

the actions it takes in the quest for competitive<br />

advantage in several industries and markets<br />

simultaneously (where to compete). When formulating<br />

corporate strategy, managers must<br />

clarify the firm’s focus on specific product<br />

and geographical markets. Although many<br />

managers and board directors have input in<br />

this important decision-making process, the<br />

responsibility for corporate strategy ultimately<br />

rests with the CEO.<br />

The two generic business strategies<br />

that firms can pursue in their<br />

quest for competitive advantage are<br />

to: increase differentiation (while containing<br />

cost) or lower costs ( while<br />

maintaining differentiation). If tradeoffs<br />

can be reconciled, some firms<br />

might be able to pursue an integration<br />

strategy by increasing differentiation<br />

and lowering costs. To gain and sustain<br />

competitive advantage, therefore,<br />

any corporate strategy must align<br />

with and strengthen a firm’s business<br />

strategy, whether it is differentiation,<br />

cost leadership, or an integration<br />

strategy.<br />

Corporate strategy concerns the<br />

scope of the firm, which determines<br />

the boundaries of the firm along three<br />

dimensions: industry value chain,<br />

products and services, and geography<br />

( regional, national, or global markets).<br />

To determine these boundaries,<br />

executives must decide:<br />

In what stages of the industry<br />

value chain ( the transformation of<br />

raw materials into finished goods<br />

and services along distinct vertical<br />

stages) to participate. This decision<br />

determines the firm’s vertical<br />

integration.<br />

What range of products and services<br />

the firm should offer. This<br />

decision determines the firm’s<br />

horizontal integration, or diversification.<br />

Where in the world to compete.<br />

This decision determines the firm’s<br />

global strategy.<br />

Horizontal, vertical and geographic<br />

dimensions are the basis along<br />

which corporate strategy is assessed.<br />

The three dimensions create a space<br />

in which corporate executives most<br />

position the company for competitive<br />

advantage. The underlying strategic<br />

management concepts that will guide<br />

our discussion of the vertical, horizontal,<br />

and geographic scope of the firm<br />

are economies of scale, economies of<br />

scope, and transaction costs.<br />

Economies of scale occur when a<br />

firm’s average cost per unit decreases<br />

as its output increases. Anheuser-<br />

Busch InBev, the largest global brewer<br />

reaps significant economies of scale.<br />

Given its size, it is able to spread its<br />

fixed costs over the millions of gallons<br />

of beer it brews each year, in addition<br />

to the significant buyer power<br />

its large market share affords. Larger<br />

market share, therefore, often leads to<br />

lower costs. Economies of scope, in<br />

turn, are the savings that come from<br />

producing two ( or more) outputs or<br />

providing different services at less<br />

cost than producing each individually,<br />

though using the same resources and<br />

technology.<br />

The second underlying strategic<br />

management concept is transaction<br />

costs, which are all costs associated<br />

with an economic exchange. This strategic<br />

management framework enables<br />

managers to answer the question of<br />

whether it is cost-effective for their<br />

firm to grow its scope by taking on<br />

greater ownership of the production<br />

of needed inputs or the channels by<br />

which it distributes its outputs ( vertical<br />

integration).<br />

What range of products and<br />

services should the firm offer? In<br />

particular, why do some companies<br />

compete in a single product market,<br />

while others compete in several different<br />

product markets? Coca-Cola, for<br />

example, focuses on soft drinks and<br />

thus on a single product market. Its<br />

archival PepsiCo competes directly by<br />

Coca-Cola by selling a wide variety of<br />

soft drinks and other beverages, and<br />

also offering chips (Lay’s Doritos,<br />

and Cheetos) as well as Quaker Oats<br />

products (Oatmeal and granola bars).<br />

Similarly, why do some companies<br />

compete beyond their national<br />

borders, while others prefer to focus<br />

on the domestic market? Answers<br />

to questions about the number of<br />

markets to compete in and where to<br />

compete relate to the broad topic of<br />

diversification – increasing the variety<br />

of products or markets in which to<br />

compete. A non- diversified company<br />

focuses on a single market, whereas a<br />

diversified company competes in several<br />

different markets simultaneously.<br />

There are various general diversification<br />

strategies:<br />

A firm that is active in several<br />

different product markets is pursuing<br />

a product diversification<br />

strategy.<br />

A firm that is active in several different<br />

countries is pursuing a geographic<br />

diversification strategy.<br />

A company that pursues both a<br />

product and a geographic diversification<br />

strategy simultaneously<br />

follows a product-market diversification<br />

strategy.<br />

Because shareholders expect continuous<br />

growth from public companies,<br />

managers frequently turn to<br />

product and geographic diversification<br />

to achieve it. It is therefore not<br />

surprising that the vast majority of<br />

the Kenyan companies have recently<br />

been bitten by the diversification bug.<br />

However, achieving high performance<br />

gains through diversification is often<br />

not guaranteed. Some forms of diversification<br />

are more likely to lead<br />

to high performance improvements<br />

than others. We now discuss which<br />

diversification types are more likely<br />

to increase value creation, and why.<br />

Types of Corporate<br />

Diversification<br />

To understand the types and<br />

degrees of corporate diversification,<br />

Richard Rumelt of UCLA developed<br />

a helpful classification scheme. A<br />

firm follows a related diversification<br />

strategy when it derives less than 70<br />

percent of its revenues from a single<br />

business activity but obtains revenues<br />

from other lines of business linked<br />

to the primary business activity. The<br />

rationale behind related diversification<br />

is to benefit from economies of<br />

scale and scope: These multi-business<br />

firms can pool and share<br />

Because<br />

shareholders<br />

expect<br />

continuous<br />

growth<br />

from public<br />

companies,<br />

managers<br />

frequently<br />

turn to<br />

product and<br />

geographic<br />

diversification<br />

to achieve it<br />

58 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 59


LEADERSHIP<br />

Column<br />

resources as well as leverage<br />

competencies between different business<br />

lines.<br />

We can further identify two<br />

types of related diversification strategy:<br />

related- constrained and related-linked.<br />

When executives consider<br />

business opportunities only where<br />

they can leverage their existing competencies<br />

and resources, the firm is using<br />

related-constrained diversification.<br />

The choices of alternative business<br />

activities are limited – constrained by<br />

the fact that they need to be related<br />

through common resources, capabilities,<br />

and activities. ExxonMobil’s<br />

diversification move into natural gas<br />

is an example of related-constrained<br />

diversification.<br />

If executives consider new business<br />

activities that share only a limited<br />

number of linkages, the firm<br />

is using related-linked diversification.<br />

For example, Disney follows a<br />

related-linked diversification strategy.<br />

It is active in a wide array of<br />

business activities, from cable and<br />

network television stations and movies<br />

to amusement parks, cruises, and<br />

retailing, which share some common<br />

resources, capabilities, and activities.<br />

Similarly, Amazon.com began business<br />

by selling only one product:<br />

books.<br />

Over time it expanded into CDs,<br />

and later leveraged its online retailing<br />

capabilities into a wide array<br />

of product offerings. Today, it is the<br />

world’s largest online retailer, and<br />

given the need to build huge data<br />

centres to service its peak holiday<br />

demand. Amazon decided to leverage<br />

spare capacity into cloud computing,<br />

offering Internet-based computing<br />

services, again benefiting from economies<br />

of scope (and scale).<br />

Finally, a firm follows an unrelated<br />

diversification strategy when<br />

less than 70 percent of its revenues<br />

come from a single business and there<br />

are a few, if any, linkages among its<br />

businesses. GE, for example, is following<br />

unrelated diversification strategy.<br />

Linkages between household appliances,<br />

TV shows, jet engines, ultrasound<br />

machines, and wind turbines<br />

are not readily apparent. It should<br />

come as no surprise that each of<br />

GE’s divisions has its own CEO and<br />

is managed as a standalone business<br />

with profit- and- loss responsibility.<br />

Perhaps this structure is what Kenyan<br />

firms seeking diversification strategy,<br />

should borrow.<br />

Some research evidence suggests<br />

that an unrelated diversification<br />

strategy can be advantageous.<br />

This arrangement helps firms gain<br />

and sustain competitive advantage<br />

because it allows the conglomerate to<br />

overcome institutional weaknesses in<br />

emerging economies, such as lack of<br />

capital markets and well-defined legal<br />

systems and property rights.<br />

Competitive advantage can be<br />

based on core competencies. Core<br />

competencies are unique skills and<br />

strengths that allow firms to increase<br />

the perceived value of their product<br />

and service offerings and/ or<br />

lower the cost to produce to them.<br />

Examples of core competencies are:<br />

Core competencies<br />

are unique<br />

skills and<br />

strengths that<br />

allow firms<br />

to increase<br />

the perceived<br />

value of<br />

their product<br />

and service<br />

offerings<br />

and/ or lower<br />

the cost to<br />

produce to<br />

them<br />

Apple’s ability to integrate hardware<br />

and software into products<br />

that provide a superior user experience.<br />

To survive and prosper, companies<br />

need to grow. This mantra holds<br />

especially true for publicly owned<br />

companies such as Kenya Airways,<br />

Equity Bank, Britam among others,<br />

because they create shareholder value<br />

through profitable growth. Managers<br />

respond to this relentless growth<br />

imperative by leveraging their existing<br />

core competencies to find future<br />

growth opportunities.<br />

Strategy consultants Gary Hamel<br />

and C. K. Prahald advance the core<br />

competence-market matrix, as a<br />

way to guide managerial decisions<br />

in regards to diversification strategies.<br />

The first task for managers is to<br />

identify their core competencies and<br />

understand the firm’s current market<br />

situation. When applying an existing<br />

or new dimension to core competencies<br />

and markets, four quadrants<br />

emerge, each with distinct strategic<br />

implication.<br />

The lower-left quadrant combines<br />

existing core competencies with existing<br />

markets. Here, managers must<br />

come up with ideas of how to leverage<br />

existing core competencies to improve<br />

the firm’s current market position.<br />

In 2010, Bank of America was the<br />

largest bank in the United States<br />

(measured by deposits) and had at<br />

least one customer in 50 percent of<br />

U.S. households. Just 20 years earlier<br />

Bank of America had been North<br />

Carolina National Bank (NCNB) One<br />

of NCNB’s unique core competencies<br />

was acquisitions.<br />

It bought smaller banks to supplement<br />

its organic growth throughout<br />

the 1970s and 80s, and from<br />

1989 to 1992, NCNB purchased over<br />

200 regional community and thrift<br />

banks, to further improve its market<br />

position. It then turned its core<br />

competency to national banks, with<br />

a goal of becoming the first nationwide<br />

bank. Known as NationsBank<br />

in the 1990s, it purchased Barnett<br />

Bank, Bank South, Fleet Bank,<br />

LaSalle, Countrywide Mortgages, and<br />

its namesake Bank of America. This<br />

example illustrates how NationsBank,<br />

rebranded as Bank of America since<br />

1998, honed and deployed its core<br />

competency of acquiring and integrating<br />

other commercial banks and dramatically<br />

grew its scope to emerge as<br />

one of the leading banks in the United<br />

States. This is the best strategy that<br />

should be followed by many small<br />

banks in Kenya like Consolidated<br />

Bank, National Bank and Post Bank<br />

in order to reap the benefits of scale,<br />

scope and transaction costs.<br />

The lower-right quadrant combines<br />

existing core competencies with<br />

new market opportunities. Here managers<br />

must strategize about how to<br />

redeploy and recombine existing core<br />

competencies to compete in future<br />

markets. At the height of the financial<br />

crisis in the fall of 2008, Bank of<br />

America bought the investment bank<br />

Merrill Lynch.<br />

Although many problems ensued<br />

for Bank of America following this<br />

acquisition, it is now the bank’s<br />

investment and wealth management<br />

division. Bank of America’s corporate<br />

managers leveraged an existing competency<br />

(acquiring and integrating)<br />

into a new market (investment and<br />

wealth management). The combined<br />

entity is now leveraging economies of<br />

scope through cross-selling when, for<br />

example, consumer banking makes<br />

customer referrals for investment<br />

bankers to follow up.<br />

The upper-left quadrant combines<br />

new core competencies with existing<br />

market opportunities. Here, managers<br />

must come up with strategic initiatives<br />

to build new core competencies<br />

to protect and extend the company’s<br />

current market position. For example,<br />

in the early 1990s, Gatorade dominated<br />

the company for sport drinks,<br />

a segment in which it had been the<br />

original innovator.<br />

PepsiCo brought Gatorade into<br />

its line-up of soft drinks when it<br />

acquired Quaker Oats in 2001. By<br />

comparison, Coca-Cola had existing<br />

core competencies in marketing, bottling<br />

and distributing soft drinks, but<br />

had never attempted to compete in<br />

the sports-drink market. Over a 10-<br />

year R&D effort, Coca-Cola developed<br />

competencies in the development and<br />

marketing of their own sports drink,<br />

Powerade, which launched in 1990.<br />

As of 2009, Powerade held about<br />

20 percent of the sports drink market,<br />

making it a viable competitor to<br />

Gatorade, which still holds about 75<br />

percent of the market.<br />

Finally, the upper - right quadrant<br />

combines new core competencies with<br />

new market opportunities. Hamel and<br />

Taken together, the core competence-market matrix provides<br />

guidance to CEOs on how to diversify in order to achieve<br />

combined growth. Once CEOs have a clear understanding of<br />

their firm’s core competencies<br />

Prahald call this combination “mega<br />

opportunities’’ - those that hold significant<br />

future-growth opportunities.<br />

At the same time, it is likely the most<br />

challenging diversification strategy<br />

because it requires building new core<br />

competencies to create and compete<br />

in future markets.<br />

Taken together, the core competence-market<br />

matrix provides guidance<br />

to CEOs on how to diversify in<br />

order to achieve combined growth.<br />

Once CEOs have a clear understanding<br />

of their firm’s core competencies,<br />

they have four options to formulate<br />

corporate strategy:<br />

Leverage existing core competencies<br />

to improve current mar-<br />

1.<br />

ket position;<br />

Build new core competencies to<br />

2. protect and extend current market<br />

position;<br />

60 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 61


LEADERSHIP<br />

Column<br />

Redeploy and recombine existing<br />

core competencies to com-<br />

3.<br />

pete in markets of the future; and<br />

Build new core competencies to<br />

4. create and compete in markets<br />

of the future.<br />

Corporate Diversification<br />

CEOs pursue diversification to gain<br />

and sustain competitive advantage.<br />

But does corporate diversification<br />

indeed lead to superior performance?<br />

To answer this question, we can evaluate<br />

the performance of diversified<br />

companies. The critical question to<br />

ask when doing so is whether the<br />

individual businesses are worth more<br />

under the company’s management<br />

than if each were managed individually.<br />

Research shows that the diversification<br />

- performance relationship<br />

Research shows that the diversification<br />

- performance relationship is a<br />

function of the underlying type of<br />

diversification. A cumulative body<br />

of research indicates an inverted<br />

U-shaped relationship between the<br />

type of diversification and the overall<br />

firm performance.<br />

is a function of the underlying type<br />

of diversification. A cumulative body<br />

of research indicates an inverted<br />

U-shaped relationship between the<br />

type of diversification and the overall<br />

firm performance. High and low<br />

levels of diversification are generally<br />

associated with higher firm performance.<br />

This implies that companies<br />

that focus on a single business, as well<br />

as companies that pursue unrelated<br />

diversification, often fail to achieve<br />

additional value creation. Firms that<br />

compete in single markets could<br />

potentially benefit from economies of<br />

scope by leveraging their core competencies<br />

into adjacent markets.<br />

Firms that pursue unrelated<br />

diversification are often unable to create<br />

additional value, and thus experience<br />

a diversification discount in the<br />

stock market; the stock price of such<br />

highly diversified firms is valued less<br />

than the sum of their individual busi-<br />

ness units. In contrast, companies<br />

that pursue related diversification are<br />

more likely to improve their performance,<br />

and thus create a diversification<br />

premium: the stock price of<br />

related- diversification firms is valued<br />

at greater than the sum of their individual<br />

business units.<br />

Why is this so? At the most basic<br />

level, a corporate diversification strategy<br />

enhances firm performance when<br />

its value creation is greater than the<br />

cost it incurs. For diversification to<br />

enhance firm performance, it must do<br />

at least one of the following:<br />

Provide economies of scale, and<br />

thus reduce costs.<br />

Exploit economies of scope, and<br />

thus value.<br />

Reduce costs and increase value.<br />

In addition to these criteria, CEOs<br />

can enhance performance using a<br />

diversification strategy by:<br />

Restructuring<br />

Using internal capital markets<br />

Although diversification can create<br />

shareholder value in theory, it is<br />

often difficult to realize in practice.<br />

Why then do we see so much diversification<br />

taking place? One answer<br />

is the principal – agent problem,<br />

in which the interests of CEOs and<br />

shareholders diverge. Diversification<br />

generally leads to larger entities and<br />

thus bestows more power, prestige,<br />

and pay on corporate executives. In<br />

this vein, a number of CEOs follow<br />

this strategy strictly to feed their ego<br />

and subsequently, their pockets.<br />

Another reason why we see so<br />

much diversification is that interdependent<br />

competitors in oligopolistic<br />

industry structures are forced to<br />

engaging diversification in response<br />

to moves by direct rivals. Based on<br />

research conducted on competitive<br />

dynamics, following ExxonMobil’s<br />

acquisition of XTO Energy to move<br />

Specifics on product differentiation<br />

Differentiation<br />

Companies that differentiate offer their customers<br />

high perceived-value. To be able to afford to do this<br />

they either increase their price and sustain themselves<br />

through higher margins, or they keep their prices low<br />

and seek greater market share. Branding is important<br />

with differentiation strategies as it allows a company<br />

to become synonymous with quality as well as a price<br />

point. Nike is known for high quality and premium<br />

prices; Reebok is also a strong brand but it provides<br />

high value with a lower premium.<br />

Focused Differentiation<br />

These are your designer products: High perceived<br />

value and high prices. Consumers will buy in this<br />

category based on perceived value alone. The product<br />

does not necessarily have to have any more real value,<br />

but the perception of value is enough to charge very<br />

large premiums. Think Gucci, Armani, Rolls Royce.<br />

clothes either cover you or they don’t, and a car either<br />

gets you around the block or it doesn’t. If you believe<br />

pulling up in your Rolls Royce Silver Shadow is worth<br />

25 times more than in an economy Ford then you will<br />

pay the premium. Highly targeted markets and high<br />

margins are the ways these companies survive.<br />

into the natural – gas sector, other oil<br />

majors also acquired natural – gas<br />

companies in response. In January<br />

2010, the French energy company<br />

Total acquired and equity stake in<br />

Chesapeake Energy, the second largest<br />

producer of natural gas in the U.S.<br />

In Kenya, Safaricom may consider<br />

entering into direct Banking, to protect<br />

their revenue base, should Equity<br />

Bank’s entry into telecoms erode their<br />

market share.<br />

Some researchers also suggest<br />

that bandwagon effects occur – firms<br />

copying moves of industry rivals. A<br />

bandwagon effect can be observed,<br />

for example, in the recent related<br />

diversification moves in the computer<br />

industry, in which hardware companies<br />

have moved into the software<br />

and services sector and vice<br />

versa. Microsoft, Google, Ericsson are<br />

among the latest firms embroiled in<br />

this strategic option. Such integration<br />

In Kenya,<br />

Safaricom<br />

may consider<br />

entering<br />

into direct<br />

Banking, to<br />

protect their<br />

revenue base,<br />

should Equity<br />

Bank’s entry<br />

into telecoms<br />

erode their<br />

market share<br />

between hardware and software leads<br />

to industry convergence and brings<br />

with it a new set of competitors.<br />

Taken together, the relationship<br />

between diversification strategy and<br />

competitive advantage depends on the<br />

type of diversification. There exists<br />

an inverted U-shaped relationship<br />

between the level of diversification<br />

and performance improvements. On<br />

average, related diversification (either<br />

related-constrained or related-linked)<br />

is most likely to lead to superior performance<br />

because it taps into multiple<br />

sources of value creation (economies<br />

of scale and scope, restructuring). To<br />

achieve a net positive effect on firm<br />

performance, however, related diversification<br />

must overcome additional<br />

sources of costs such as coordination<br />

and influence costs.<br />

In the examples so far discussed<br />

in this article, we are in a position<br />

to combine vertical integration and<br />

diversification to understand a firm’s<br />

corporate strategy in a more holistic<br />

fashion. A firm’s overall corporate<br />

strategy concerns both its level of<br />

integration along the vertical value<br />

chain and its level of diversification.<br />

In summary, CEOs should determine<br />

the scope of the firm in such a<br />

fashion as to enhance the firm’s ability<br />

to gain and sustain a competitive<br />

advantage. To delineate the boundaries<br />

of the firm, CEOs must formulate<br />

corporate-level strategy along three<br />

important dimensions: vertical integration,<br />

horizontal integration and<br />

global scope and a combination of<br />

all the three or any two. But corporate<br />

strategy should be an option to<br />

grow the firm and firm value, and<br />

not to fuel a respective CEOs ego and<br />

pocket.<br />

This article is extracted nearly verbatim<br />

from Frank T. Rothaermel (2013:200-<br />

234) and edited by Dr. Hanningtone<br />

Gaya, an adjunct assistant professor of<br />

Marketing and <strong>Business</strong> Management<br />

at the Riara School of <strong>Business</strong>- The<br />

Riara University.<br />

62 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 63


MONEY<br />

Analysis<br />

Capital markets to play<br />

‘transformative role’ in<br />

Kenya’s economy<br />

By Lennox Yieke<br />

Capital Markets Authority (CMA) acting CEO, Paul Muthaura,<br />

is upbeat about the capital market’s role in Kenya’s economy,<br />

believing that it will play a transformative role in the coming<br />

years. While addressing the media in September, Muthaura<br />

outlined the measures that would be taken under the Capital<br />

Markets Master Plan (CMMP) to make Nairobi the “heart of<br />

African capital markets.”<br />

Muthaura not only discussed<br />

the CMMP in<br />

intimate detail, but also<br />

shed light on some of<br />

the key sectors that will<br />

leverage on the strength of Kenya’s capital<br />

markets, adding that the master plan<br />

was critical to the realization of Vision<br />

2030. Among the areas that will benefit<br />

from the capital markets include: infrastructure,<br />

energy, real estate and agriculture,<br />

among others.<br />

Investment destination<br />

As expressed in the CMA media<br />

briefing, the process of making Kenya<br />

an investment destination in Africa<br />

will be facilitated through a raft of<br />

measures. Key among them is restructuring<br />

existing financial products to<br />

reflect the realities of today’s global<br />

financial market. As an example, the<br />

CMA is providing the organizational<br />

support for the continued rollout<br />

of Sharia-compliant capital market<br />

products by various market intermediaries.<br />

CMA’s active advocacy for Shariacompliant<br />

products has not only<br />

been inspired by the bulging domestic<br />

Islamic population, but also by<br />

Kenya’s proximity to the Gulf. Kenya<br />

continues to attract increasingly heavy<br />

investments from the predominantly<br />

Islamic Middle East. This has increase<br />

the need to comply with Islamic tenets<br />

of finance. Qatar, for instance, has<br />

pledged to support the development<br />

of Nairobi as the region’s financial<br />

hub to help enhance Kenya’s competitiveness<br />

and attract foreign direct<br />

investment. Speaking in April while<br />

meeting Kenya’s President, Uhuru<br />

Kenyatta, in Qatar, Qatari finance<br />

minister, Ali Al-Emadi, said that “this<br />

(support) will unlock Kenya’s potential<br />

as an investment destination and<br />

we are ready to work with Kenya in<br />

achieving that goal.” During his April<br />

visit to Qatar, Kenyatta was also able<br />

to ink a double taxation agreement<br />

with Qatar, signaling the impending<br />

windfall of investment from the oil<br />

rich Arab country. Before inking this<br />

deal, the absence of a double taxation<br />

agreement was a major hurdle<br />

for Qatari investors looking to pump<br />

money into Kenya’s energy sector.<br />

The double taxation agreement<br />

between Kenya and Qatar will cushion<br />

investors from taxes on repatriated<br />

profits once they (investors) have<br />

paid similar levies in their country<br />

of investment. This, observers say,<br />

should stir increased investments in<br />

Kenya’s energy sector and plug the<br />

current gaping energy deficit, which<br />

has been identified by policy makers<br />

as “a bottleneck to the attainment of<br />

Vision 2030.” Kenya’s energy deficit<br />

greatly inhibits growth in the manufacturing<br />

sector. This is because constrained<br />

energy supply places upward<br />

pressure on energy pricing, making it<br />

costly for manufacturers to expand<br />

operations and create jobs. By aligning<br />

Kenya’s financial products with<br />

Islamic law, Kenya can attract sufficient<br />

investments from Islamic countries<br />

to aid in plugging the energy<br />

deficit.<br />

Going forward, more Shariainspired<br />

products will be brought<br />

to market to drive investments in<br />

energy and other strategic areas of<br />

the Kenyan economy. “CBK has to<br />

date licensed two Islamic banks - Gulf<br />

African Bank and First Community<br />

Bank (FCB), while various other<br />

banks are offering Sharia compliant<br />

services and products through<br />

‘Islamic Windows,’” reads the CMMP<br />

Acting CMA CEO Paul Muthaura at the media briefing Photo/Lennox Yieke<br />

document.<br />

Harvard Kennedy School’s May<br />

2012 forum report on Islamic Finance<br />

says that “there is significant scope<br />

for expanding the industry (Islamic<br />

finance)”. This assertion is supported<br />

by data from separate corroborative<br />

reports detailing the feverish global<br />

spread of Islam relative to other religions.<br />

According to a publication on<br />

Pew Forum, an international organization<br />

that conducts religious research,<br />

the global Muslim population is<br />

expected to grow at twice the rate<br />

of the non-Muslim population over<br />

the next two decades. This growth<br />

in Islam will naturally be accompanied<br />

by a corresponding increase in<br />

Islamic finance. By expanding Shariacompliance<br />

in the financial markets,<br />

Kenya will effectively put itself in a<br />

position to capitalize on the existing<br />

wide scope for growth in Islamic<br />

banking. This will not only attract and<br />

retain Sharia-compliant investments,<br />

but also serve a strategic geopolitical<br />

interest. This is because Kenya will<br />

be able to forge stronger political<br />

alliances with Islamic countries and<br />

dispel the misinformed tabloid-fanned<br />

generalizations about Muslims.<br />

<strong>Business</strong> <strong>Monthly</strong> also learnt that<br />

the CMA’s Master Plan would focus<br />

on providing access to international<br />

financial markets in order to support<br />

what it described as “developmental<br />

and economic transformation”<br />

for Kenya. This is timely, especially<br />

when viewed within the context of the<br />

recently issued $1.5 billion Eurobond,<br />

which allowed Kenya to plug its budget<br />

deficit by attracting foreign credit.<br />

Statements issued after the issuance<br />

Eurobond argued that the successful<br />

issuance had opened a window<br />

for domestic private corporations to<br />

also issue their own Eurobonds in<br />

future. When pressed on this matter<br />

by <strong>Business</strong> <strong>Monthly</strong> during the<br />

CMA media briefing, acting CMA<br />

CEO Paul Muthaura described it as<br />

an “interesting development”. He further<br />

explained that allowing local<br />

firms to access international financial<br />

markets would allow these firms to<br />

take advantage of the disparity in<br />

interest rates across different markets.<br />

By his explanation, the compara-<br />

By expanding<br />

Shariacompliance<br />

in<br />

the financial<br />

markets,<br />

Kenya will<br />

effectively<br />

put itself in<br />

a position to<br />

capitalize on<br />

the existing<br />

wide scope<br />

for growth<br />

in Islamic<br />

banking.<br />

64 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 65


MONEY<br />

Analysis<br />

President Kenyatta in April talks with the Emir Sheikh Tamim Bin Hamad in Doha Photo/PSCU<br />

tively higher interest rates in<br />

Kenya (when compared with markets<br />

such as US) can make debt securities<br />

issued by local firms more attractive<br />

to foreign investors.<br />

Despite the interesting prospect<br />

of a local firm issuing a Eurobond,<br />

Muthaura explained that the minimum<br />

values of Eurobonds are generally<br />

on the higher end, giving a ballpark<br />

minimum value of between $400<br />

and $500 million. For this reason, he<br />

explained that the successful issuance<br />

of Eurobonds by local firms would<br />

probably happen much further up the<br />

road, adding in his presentation that<br />

the need for revising existing laws was<br />

more pertinent and immediate.<br />

Legal hurdles<br />

According to Muthaura, one key<br />

step in implementing the CMMP<br />

would be to engage with the National<br />

Treasury in order to lobby parliament<br />

to amend certain prohibitive<br />

laws, among them the Statutory<br />

Instruments Act. The Act requires<br />

public participation in policy-making<br />

and statutory instruments development.<br />

Despite the noble democratic<br />

inspiration behind the Statutory<br />

Instruments Act, it is out of touch<br />

with international best practices<br />

which recommend bypassing parliament<br />

in the formation of secondary<br />

financial service regulation.<br />

The CMMP contends that opening<br />

up the process to parliamentary<br />

processes not only unnecessarily protracts<br />

the implementation process,<br />

but opens up the legislative process to<br />

political risks, including where parliamentarians<br />

may be under pressure<br />

from conflicted persons.<br />

Agreeably, delegating secondary<br />

legislative powers to the regulator is<br />

an urgent need given the phase which<br />

Kenya’s capital markets are in. The<br />

market is currently in the process of<br />

integrating both regionally and globally.<br />

As such, the need to harmonize<br />

laws stacks justifiably high on the priority<br />

list. This harmonization process,<br />

however, can be greatly stonewalled<br />

by inefficiencies in the legislative process.<br />

The need for a less bureaucratic<br />

legislative process is a concern that<br />

has not only been expressed by the<br />

CMA, but by international observers.<br />

In the World Economic Forum<br />

Entrepreneurial Ecosystems Report<br />

2013, excessively lengthy law making<br />

procedures were identified by some<br />

participants as a great inhibitor to<br />

business. Kenya should not fall into<br />

this trap, especially considering the<br />

number of small companies that the<br />

CMA intends to list on the stock<br />

exchange under the growth enterprise<br />

segment (GEMs). Presently, the<br />

only company under the GEMs segment<br />

is Home Afrika, a fast-growing<br />

real estate firm that is overseeing<br />

renowned projects such as Longonot<br />

Gates in Naivasha. Under the CMMP,<br />

the CMA targets to list at least 12<br />

GEMs by the end 2016, 27 by the end<br />

of 2020 and 39 by the end of 2023.<br />

Successful listing of GEMs will greatly<br />

enhance the growth of entrepreneurship<br />

by giving small businesses access<br />

to the large pools of capital that their<br />

listed counterparts enjoy. However,<br />

for this (and other plans such as integration<br />

of regional markets) to materialize<br />

within schedule, existing laws<br />

such as the Statutory Instruments Act<br />

will need to be reviewed in order to<br />

comply with international best practices<br />

and create an accommodative<br />

regulatory environment.<br />

Financial assets<br />

According to a report on the<br />

state of East Africa published by<br />

the Society for International<br />

Development, Kenyans are holding<br />

less nonfinancial assets like land and<br />

holding more financial assets like<br />

securities when compared with their<br />

peers in Uganda, Rwanda, Burundi<br />

and Tanzania. Although there is a<br />

heightened appetite for assets such<br />

as insurance and savings among<br />

Kenyans, some individual and institutional<br />

investors under-invest in the<br />

Nairobi Stock Exchange (NSE) or<br />

avoid it altogether due to prohibitively<br />

high fees that brokers charge.<br />

“We often prefer to trade in physical<br />

commodities and make our money<br />

on the price differentials between, for<br />

example the price of maize in Nakuru<br />

and the price in Kisumu,” says John<br />

Mareri, chairman of Nakuru-based<br />

investment group, Zawadi Capital, in<br />

an interview with <strong>Business</strong> <strong>Monthly</strong>. “I<br />

understand the workings of the securities<br />

exchange as I have an academic<br />

background in finance” remarks John.<br />

“I however advise our members to<br />

avoid the securities market since the<br />

high broker fees gnaw into our earnings,”<br />

he says.<br />

John, like many other small institutional<br />

and individual investors,<br />

shies away from the NSE due to<br />

high broker fees. Paul Muthaura, well<br />

aware of the negative impact that<br />

high broker fees have on mobilizing<br />

investments on the NSE, unveiled<br />

measures that the CMA has taken to<br />

reduce transaction fees and encourage<br />

higher activity on the market.<br />

“We want to change the historical<br />

conceptualization of NSE brokers as<br />

a cartel,” he said. To do this, the CMA<br />

has significantly cut the licensing<br />

fee for new stock brokers. “After the<br />

demutualization of the exchange, we<br />

have cut the NSE access fee for new<br />

trading participants to Sh25 million.<br />

Renaissance (Capital) paid Sh252<br />

million in 2007 while Equity Bank<br />

paid Sh150 million last year. That<br />

is a very significant difference,” said<br />

Muthaura, adding that fees had now<br />

declined to as low as Sh25 million<br />

and that it could decline even further<br />

in future. The systematic reduction of<br />

licensing fees will attract new brokers.<br />

As more brokers open shop, competition<br />

will increase and transaction fees<br />

will reduce as a function of competition.<br />

“Access to our market has now<br />

become competitive to other markets.<br />

We see with brokers coming on board,<br />

there will be more competition which<br />

might exert some downward pressure<br />

on market fees,” remarked Muthaura.<br />

Muthaura however warned that<br />

lowering of transaction fees by brokers<br />

was not only a function of competition,<br />

but also of the volumes of<br />

transactions. If the number of brokers<br />

increase without a corresponding rise<br />

in the volume of transactions, then<br />

significant declines in transaction fees<br />

will be unlikely. Notwithstanding,<br />

transaction volumes are likely to<br />

increase in coming years. Under the<br />

10-year master plan, the CMA has<br />

a goal of seeing the equity market<br />

capitalization increase to Sh7.2 trillion<br />

from the current Sh2.2 trillion.<br />

Increased capitalization will automatically<br />

be accompanied by higher<br />

volumes of transactions. The impending<br />

launch of new products such as<br />

derivatives for the upcoming commodities<br />

exchange will also attract<br />

interest from new classes of investors<br />

such as hedge fund managers. “We<br />

hope to see the whole continent using<br />

Kenya as the jurisdiction for hedging<br />

and mitigating risk,” said Muthaura at<br />

the media briefing, candidly referencing<br />

to the fast-approaching prospect<br />

of derivatives trading.<br />

The double<br />

taxation<br />

agreement<br />

between<br />

Kenya and<br />

Qatar will<br />

cushion<br />

investors<br />

from taxes on<br />

repatriated<br />

profits<br />

once they<br />

(investors)<br />

have paid<br />

similar levies<br />

in their<br />

country of<br />

investment.<br />

66 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong> 67


XXXXXXXXXXX<br />

Xxxxxxxxxx<br />

EBOLA<br />

What you<br />

need to know<br />

There is currently an Ebola Viral Disease (EVD) outbreak that has affected<br />

several West African Countries including Nigeria, Liberia, Sierra Leon and<br />

Guinea. The Ministry of Health, Kenya is closely monitoring the outbreak<br />

and has put in place measures to prevent introduction of the virus in the<br />

country. This fact sheet provides basic information on Ebola.<br />

What is Ebola Virus Disease?<br />

Ebola Virus Disease is a serious and<br />

often fatal disease caused by Ebola<br />

virus.<br />

What are the signs and symptoms?<br />

A person suffering from Ebola presents<br />

with sudden onset of high fever<br />

plus any of the following symptoms;<br />

headache, intense weakness, muscle<br />

pain and sore throat. This is often followed<br />

by vomiting, diarrhoea, rash,<br />

impaired kidney and liver function,<br />

and in some cases, bleeding through<br />

the body opening, i.e. eyes, nose, gums,<br />

ears and anus.<br />

How is Ebola spread?<br />

The disease is spread through:<br />

1. Direct contact with body fluids like<br />

blood, saliva, vomits, stool, urine and<br />

secretion from wounds of a person<br />

suffering from Ebola.<br />

2. Contact with cloths or bed linens<br />

from a patient with Ebola may also<br />

transmit it.<br />

3. Infection may also occur handling<br />

of infected chimpanzees, gorillas, monkeys,<br />

bats and forest antelopes both<br />

dead and alive.<br />

Who is at risk?<br />

1. Anybody who comes into direct<br />

contact with body fluids such as<br />

blood, saliva, vomits, urine, and other secretions<br />

from an infected person. This may<br />

occur during care of the sick person at home<br />

or at health facility.<br />

2. Persons involved in cleaning and dressing<br />

the body of a person who has died of Ebola.<br />

3. Persons handling animals infected with<br />

Ebola virus such as chimpanzees, gorillas,<br />

forest antelopes, monkeys and bats.<br />

4. Mourners who get into direct contact with<br />

the body of a person who has died of Ebola<br />

as part of burial rituals or ceremony.<br />

How can Ebola be prevented?<br />

1. Avoid direct contact with body fluids from<br />

any ill person or from any person suspected<br />

to be suffering from Ebola.<br />

2. If you must handle a patient with Ebola,<br />

you should wear protective materials such as<br />

gloves.<br />

3. Bodies of people who have died of Ebola<br />

must be handled by special trained people<br />

and buried immediately.<br />

4. In case you accidentally handle a person<br />

suspected to be infected with Ebola, wash<br />

your hands thoroughly with soap and water.<br />

Is there treatment for Ebola?<br />

Currently, there is no specific treatment for<br />

Ebola. Early diagnosis and supportive treatment<br />

such as rehydration with fluids and<br />

blood transfusion can be of great help.<br />

Is it safe to travel to West Africa?<br />

It is advisable to limit travel to only essential<br />

trips. Maximum precautions should be taken<br />

to avoid infection with Ebola by avoiding<br />

contact with a person suffering from Ebola.<br />

Also avoid touching used needles or medical<br />

waste.<br />

What should I do if I suspect Ebola?<br />

Anybody who falls ill and has recently travelled<br />

to West Africa or any other place with<br />

a confirmed outbreak of Ebola is advised to<br />

report to the nearest health facility immediately.<br />

Ebola hotline: 0729-471414 / 0732-353535<br />

www.ddsr.or.ke<br />

New Toyota RAV4 advert to be<br />

picked from monthly Motor<br />

68 <strong>Business</strong> <strong>Monthly</strong> | OCTOBER <strong>2014</strong>

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