Agenda Package - City of Vernon

Evaluation of Homelessness Strategy for the North Okanagan
This was d very participative exercise... the round table/focus group discussions were a
critical port of the engagement effort....everyone hod on opportunity to be heord and
provide input ¡nto the process.....
"social Planning took the leod...but we were oll octively involved'."
"At first the business community just didn't want to come onboord...now they are our
biggest supporters (Gotewoy Shelter debate)"
"Our progromming engøged the client in the identificotion and delivery of efforts. We
respond to their needs...we bring respect and integrity"
"Educoting the community is still o huge chollenge..there ore still sectors that are not
engaged ... but .. yes...tthink there is a good level of aworeness within the community ..."
RE: Responsive, Collaborative, Equitable, Engaged, Public Support, Transparency:
"Our progromming is much more responsive thon it was three yeors ogo ..'"
'There are still gaps.,the foce of homelessness is changing.'."
'lJntil this exercise began allthe ogencies were simply out doing their own thing...now
there is collaborotion and cooperation on initiatives..we all reolized that we weren't øble
to tockle the challenges alone..."
"This plan gove oll of us the opportunity to create o common community vision...The plon
is inspiring..."
"ln the post there were silos...not anymore..."
"The partner's opproach (collaborotive/cooperative effort) is truly responsible for the
successes we have achieved ond is criticol to our successes in moving forward..."
"Certainly the longer term homeless ore quite familiar with the services available..."
"2009 - 20 newspoper articles, L0 radio interviews ond 3 television interviews on vorious
action team strøtegies" 12009 Annual Report of Partners in Action Committee).
The gist of these perceptions and insights suggests clearly that the fundamental
principles inscribed and implied within the strategic plan are reflected in its implementation.
lmportantly this is true for all of the agencies and authorities involved in the process regardless
of their role in that process, be it from a supportive or regulatory/enforcement perspective.
These accomplishments are not without substantial merit. Community acceptance;
coordinated/collaborative efforts; client focused and responsive, accessible and transparent
Lt'i
sn¡lll Lochaven Management Consulta nts Ltd.
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November 2010
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