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First Quarter 2010<br />

Volume 4, Number 1<br />

https://isgs.external.lmco.com/secure/connect<br />

<strong>Cover</strong> <strong>Story</strong><br />

Small Wonder, 4<br />

<strong>Inside</strong><br />

Supporting A Culture<br />

of Excellence, 6<br />

Educating Industry<br />

and the Community, 11<br />

Seeking Stability, 19


<strong>Inside</strong><br />

First Quarter<br />

Volume 4, Number 1<br />

Executive Message<br />

The New Reality 2<br />

Performance<br />

Running It Right 3<br />

<strong>Cover</strong> <strong>Story</strong><br />

Small Wonder 4<br />

Human Resources<br />

Supporting A Culture of Excellence 6<br />

Finance and Business Operations<br />

Small Businesses<br />

Make a Large Impact 7<br />

IS&GS-Civil<br />

Ensuring Peak Performance 8<br />

Biometrics Made Easier 8<br />

Personas and Prototyping 9<br />

IS&GS-Defense<br />

Increasing Control<br />

Over Smart Grid Assets 10<br />

Educating Industry<br />

and the Community 11<br />

IS&GS-Global<br />

Facilitating Tactical Images<br />

in Near-Real Time 12<br />

Going Beyond Green 13<br />

IS&GS-Security<br />

History in the Making 14<br />

Video on Demand 15<br />

Enterprise Integration Group<br />

Settling In 16<br />

Strategic Thinking<br />

Maturity Model 17<br />

Readiness & Stability Operations<br />

Highlighting Global Excellence 18<br />

Seeking Stability 19<br />

Newsmakers 20<br />

Outreach 22<br />

Ethics<br />

A Focus on<br />

Compliance in 2010 24<br />

Produced quarterly<br />

and published under<br />

the direction of Judy<br />

Gan, Vice President of<br />

Communications, at<br />

700 North Frederick Ave.,<br />

Gaithersburg, Md. 20879<br />

Kelly Buckingham,<br />

Sr. Manager, Employee<br />

Communications<br />

Stephanie Epstein,<br />

Editor-in-Chief<br />

Diane Johnson,<br />

Designer<br />

John Sechrist,<br />

Web Designer<br />

Contributors:<br />

Michael Friedman, Jan<br />

Gottfredsen, Kimberly<br />

Jaindl, Matt Kramer,<br />

Dorothy Lorence,<br />

Meg Manthey, Beth<br />

Matthews, Liz Morse,<br />

Mark Nelson, John<br />

O’Sullivan, Selena<br />

Robinson, Barbara<br />

Smith and Brad Wolf<br />

Photography:<br />

Kerry Gilbert, Steve<br />

Griffin, Fernando<br />

Hernandez, Art<br />

Hochberg and<br />

Justin Letendre<br />

Extra copies may<br />

be obtained from<br />

Jennifer Adamson,<br />

jennifer.adamson<br />

@lmco.com or<br />

301-240-5440.<br />

A Closer Look<br />

Connect is a publication highlighting IS&GS business and employee contributions. Readers are<br />

invited to share news events with their local Communications contact, including volunteer activities,<br />

individual achievements and program accomplishments. Not sure who to contact? Please send your<br />

ideas, suggestions and specific news items to the Connect editor-in-chief listed above on this page.<br />

For more articles, visit Connect online at https://isgs.external.lmco.com/secure/connect.<br />

<strong>Cover</strong> Photo:<br />

In January, IS&GS<br />

introduced IronClad TM ,<br />

an innovative new<br />

technology that shrinks<br />

a laptop’s hard drive<br />

down to fit on a secure<br />

flash drive.


First Quarter<br />

Executive Message<br />

The New<br />

Reality<br />

2 Connect<br />

Every year, we strive to raise the bar on our<br />

performance and the value we deliver to our<br />

customers, shareholders and workforce. This<br />

year, more than ever, we need to enhance this<br />

focus given the “new reality” in our customer<br />

environment, reflected in our goals for 2010.<br />

First, our customers, ranging from U.S.<br />

Defense Secretary Robert Gates to Federal CIO<br />

Vivek Kundra, are instituting significant changes<br />

in the government technology procurement process<br />

to ensure maximum return and value, and to<br />

identify non-performing programs. In this era of<br />

heightened transparency and scrutiny — which our<br />

Chairman and CEO Bob Stevens refers to as “Life<br />

in HD” — we must strive for flawless performance<br />

across our 3,300 programs.<br />

Second, as the growing U.S. federal deficit<br />

impacts discretionary expenditures, our customers<br />

are being asked to do more with less and are<br />

focusing on relevant, affordable solutions that can<br />

be quickly fielded. It is imperative that we fully<br />

understand and meet all of our cost, schedule and<br />

other contractual commitments, demonstrate agility<br />

in responding to new customer requirements<br />

and ensure successful start ups on new programs.<br />

Similarly, we must also meet our financial<br />

commitments to the Corporation and its shareholders.<br />

While we continue to grow faster than<br />

the market, we need to balance our top and bottom<br />

line growth to meet expectations for profitability.<br />

By addressing our internal cost structure and<br />

affordability, we will not only increase our returns<br />

but also enhance our competitiveness.<br />

Finally, the changing customer environment<br />

underpins our goal of building A Culture of<br />

Excellence, with key tenants of operational<br />

transparency, customer relevancy and innovation.<br />

Fundamental to this culture is an inclusive<br />

environment of trust and collaboration to ensure<br />

Linda Gooden,<br />

Executive Vice President,<br />

Information Systems & Global Services<br />

our solutions continue to address our customers’<br />

evolving challenges and to inspire and promote<br />

creativity in developing the best solutions.<br />

If we bring out the best in each other, we can<br />

meet our goals and even surpass our customers’<br />

expectations while delivering shareholder value. To<br />

this end, we should seek opportunities to recognize<br />

and celebrate our achievements, whether through<br />

company-sponsored programs such as the IS&GS<br />

Celebration of Excellence, Special Recognition<br />

or SPOT awards, or informally in our day-to-day<br />

interactions with each other. We must also ensure<br />

that we are always acting with the highest degree<br />

of ethics and integrity.<br />

As Vivek Kundra said in a recent interview<br />

with InformationWeek, “Culturally, change is<br />

difficult, but that only deepens our resolve in terms<br />

of driving forward.” Thank you for everything you<br />

do to move us forward in serving our customers.★


Performance<br />

First Quarter<br />

Running It Right<br />

Corporation<br />

Focuses Attention on<br />

Program Performance<br />

<strong>Lockheed</strong> <strong>Martin</strong> has a strong reputation for<br />

delivering quality products. Yet our customers’<br />

intensified focus on affordability and program<br />

oversight has sharpened our focus on program<br />

performance management — the approach for<br />

consistently delivering our outstanding products<br />

and services on cost and on schedule.<br />

Led by the Corporate Operations and<br />

Program Management office and Senior Vice<br />

President Mike Joyce, program management<br />

leaders from all Business Areas recently launched<br />

the “Run It Right” initiative to ensure that all<br />

<strong>Lockheed</strong> <strong>Martin</strong> program teams use proven<br />

processes and tools to deliver quality products<br />

and services on time, foster knowledge transfer<br />

and continuous improvement, and help the<br />

Corporation sustain a competitive advantage<br />

in the marketplace.<br />

“Without continuous improvement and a<br />

disciplined approach to program performance<br />

management, we risk winning fewer new programs,<br />

possible termination of existing programs, lower<br />

award fees and profit ‘de-books’ and losses,”<br />

says Bill Graham, IS&GS Deputy Executive Vice<br />

President. “Our customers expect us to be able<br />

to run programs right, which means effectively<br />

managing program scope, schedule and budget.”<br />

At IS&GS, we have two dedicated organizations<br />

to assist our programs in both our endeavor<br />

for superior program performance and in the<br />

early identification of risks. These organizations<br />

Connect Runs It Right<br />

are Performance Excellence led by President Joe Just like <strong>Lockheed</strong><br />

Trench and Program Surveillance led by Vice <strong>Martin</strong> programs need<br />

President Pamela Blow-Mitchell.<br />

to run it right, so do the<br />

Performance Excellence helps to aggregate<br />

Functional organizations.<br />

IS&GS Communications<br />

and optimize critical business processes needed to<br />

has streamlined Connect<br />

achieve disciplined operations, disciplined growth, to eliminate inserts so that<br />

reinvention, innovation — and ultimately flawless not only does it reduce<br />

execution. Program Surveillance provides independent<br />

program reviews and helps to identify, all IS&GS employees to<br />

cost, but also it enables<br />

see the same information.<br />

illuminate and manage risks before they impact<br />

We hope that you enjoy<br />

performance.<br />

this issue!<br />

However, running it right takes each and<br />

every one us.<br />

“A Culture of Excellence is one in which every<br />

IS&GS employee takes the initiative to understand<br />

how what they do every day contributes to the<br />

success of our programs, IS&GS and <strong>Lockheed</strong><br />

<strong>Martin</strong>,” says Graham. “In addition, every employee<br />

is encouraged to bring forward innovative ideas, as<br />

well as any risks on our programs.<br />

As a team, I am confident that IS&GS can<br />

deliver superior program performance to our<br />

customers and be a model in this Corporation<br />

for program performance management.”★<br />

Employee Resources<br />

Performance Excellence:<br />

http://pe.isgs.lmco.com<br />

Program Surveillance:<br />

http://programsurveillance.isgs.lmco.com<br />

Corporate Operations & Program Management:<br />

http://unityspaces.global.lmco.com/spaces/Corporate_PM<br />

CPS-026, Program Performance Management:<br />

http://policy.global.lmco.com/p3/lockmart/cps/ice/cps-026.html<br />

CPS-070, Program Management:<br />

http://policy.global.lmco.com/p3/lockmart/cps/oepm/cps-070.html


First Quarter<br />

<strong>Cover</strong> <strong>Story</strong><br />

Small Wonder<br />

Innovative IronClad TM Drives<br />

Create Pocket-Sized PCs<br />

Turning innovative ideas into solid products can<br />

be a challenging and rewarding process, just ask<br />

the IS&GS-Security team that launched the new<br />

IronClad TM USB drive in January. IronClad is<br />

an innovative new mobile computing technology<br />

that shrinks a laptop’s hard drive — including the<br />

entire operating system, software applications and<br />

files — onto a secure flash drive.<br />

IronClad drives were born out of an internal<br />

research and development (IRAD) project started<br />

in 2007 to take cyber security to the edge, where<br />

networks are most vulnerable. After more than<br />

two years of development, teaming and testing, the<br />

IS&GS-Security team is ready to bring the product<br />

to government agencies and potentially even commercial<br />

customers.<br />

“USB drives are a problem for organizations<br />

trying to manage data at the edge, as opposed<br />

to inside their facilities,” says IronClad Business<br />

Development Principal Anna Christensen. “If<br />

you can make them as secure as your office<br />

desktop, then you open up a whole new world<br />

of possibilities.”<br />

Users who are on-the-go can plug the flash<br />

drive into just about any computer or laptop in<br />

the world, and have instant, secure access to their<br />

own personal desktop and files. The IronClad<br />

technology runs the operating system directly off<br />

of the flash drive, meaning the user’s files never<br />

touch the hard drive of the borrowed computer,<br />

and the device leaves no trace that it was ever<br />

there. Each IronClad device is fully encrypted and<br />

delivers hardware-level protection against today’s<br />

most insidious malware threats, including nearly<br />

undetectable rootkits.<br />

IronClad technology combines patent-pending<br />

software from <strong>Lockheed</strong> <strong>Martin</strong> with secure USB<br />

drives from IronKey, a company in California that<br />

“If you can make them<br />

as secure as your office desktop,<br />

then you open up a whole<br />

new world of possibilities.”<br />

4 Connect<br />

Anna Christensen


<strong>Cover</strong> <strong>Story</strong><br />

First Quarter<br />

manufactures the drives themselves. IronKey’s<br />

drives are rugged, tamper-proof and encrypted.<br />

If a drive is ever lost or stolen, IronClad’s network<br />

management system can order it to self-destruct<br />

next time it is plugged in, erasing all data on the<br />

drive.<br />

“To the best of our knowledge, there’s no<br />

competing product that combines IronKey’s<br />

security features with software that allows it to<br />

function as a hard drive,” says IronClad Program<br />

Manager John Henry. “All you’re doing is borrowing<br />

the monitor, keyboard, processor and<br />

random access memory (RAM), and the RAM is<br />

scrubbed when you remove the drive. Everything<br />

you can do from your laptop, you can do from this<br />

USB drive.”<br />

The IronClad innovation opens the door to<br />

many possibilities. For example, frequent business<br />

travelers are all too familiar with the airport security<br />

practice of taking laptops out of their cases<br />

to be run through the scanning machine. If you<br />

replace that laptop with a flash drive the size of a<br />

stick of gum, then you can you move through the<br />

line quicker, and you also have more space in your<br />

overhead bin.<br />

The IronClad team sees the product as being<br />

especially appealing to organizations with telecommuters<br />

or workers in the field, such as military<br />

and intelligence units, law enforcement agencies,<br />

emergency responders, as well as those who handle<br />

sensitive information.★<br />

For more information, contact Matt Kramer<br />

at 703-466-2794, matthew.s.kramer@lmco.com,<br />

or visit www.lockheedmartin.com/products/ironclad<br />

Plugging In Across <strong>Lockheed</strong> <strong>Martin</strong><br />

When the IronClad team demonstrates the technology to employees<br />

across <strong>Lockheed</strong> <strong>Martin</strong>, their first response (after “How can I get one<br />

of those?”) is to start talking about how their customers might be able to<br />

use IronClad.<br />

“IronClad is ideal for our existing government customers,” says<br />

IronClad Deputy Program Manager John Henry. “We’ve already had a<br />

number of great interactions internally about ways IronClad can benefit<br />

our current programs. It’s a great way to show our customers that we<br />

are bringing the full breadth and depth of our innovative technology<br />

to bear for them.”<br />

Programs can add IronClad to contracts in a number of ways.<br />

IronClad drives are available on <strong>Lockheed</strong> <strong>Martin</strong>’s GSA Schedule,<br />

making it easy for government agencies to buy the drives via the GSA’s<br />

technology catalogue. IronClad drives also can be added directly to<br />

existing contracts with customers.<br />

If bought through GSA, IronClad drives cost $350 for the 8GB<br />

version, and $450 for the 16GB version, plus a $199 service contract<br />

per year, per drive. The service cost covers IronClad’s enterprise<br />

management system that supports and controls each device.<br />

“We’re constantly amazed at the creative ideas that our <strong>Lockheed</strong><br />

<strong>Martin</strong> colleagues come up with for applying IronClad within their<br />

customer communities,” says Henry. “We’re eager to engage with other<br />

programs that have opportunities for making IronClad a part of the<br />

technology and services we deliver for their customers.”


First Quarter<br />

Human Resources<br />

Supporting<br />

A Culture of Excellence<br />

6 Connect<br />

▲<br />

Shan Cooper<br />

A Conversation with<br />

IS&GS’ Vice President<br />

of Human Resources<br />

IS&GS is a diverse organization<br />

that is made up of more than<br />

46,000 employees who are associated<br />

with different Product Lines,<br />

Functions and teams within the<br />

organization, supporting different<br />

customers. Engaging and motivating<br />

this workforce so that we can<br />

collectively improve our performance,<br />

increase profitability and<br />

continue to grow the business is a<br />

top priority. A key contributor is<br />

the work that the IS&GS Human<br />

Resources team does, in partnership<br />

with our leaders, to provide<br />

IS&GS employees with the tools and resources<br />

that they need to be successful in their jobs.<br />

Human Resources Vice President Shan Cooper<br />

answers some questions on how her team is helping<br />

to foster IS&GS’ Culture of Excellence.<br />

Q: What is the Human Resources team’s objective<br />

when supporting IS&GS’ Culture of Excellence?<br />

Cooper: We are dedicated to growing the next<br />

generation of leaders, being enablers to the business,<br />

serving as stewards of the <strong>Lockheed</strong> <strong>Martin</strong><br />

culture and acting as advocates of our people. We<br />

want to support IS&GS’ efforts to foster an environment<br />

where talented people have a chance to<br />

contribute, develop and be rewarded. Cultivating<br />

the cultural intelligence of our organization is also<br />

a priority. It is the talent, leadership and culture<br />

of our organization that differentiates us from our<br />

competitors and will drive us forward.<br />

Q: This past year was a challenging one for<br />

companies across the globe. What is your<br />

advice to employees for 2010?<br />

Cooper: We cannot afford to stand still or focus<br />

on our past performance. Our industry is highly<br />

competitive and does not allow for average performance<br />

or complacency. My best advice is for<br />

employees to imagine themselves as the business<br />

owner of their role. Owning your role and the<br />

contributions that you make to the organization<br />

will foster a commitment to learning and development,<br />

as well as a personal, vested interest in your<br />

contributions to the IS&GS organization. Every<br />

employee’s contributions impact the organization.<br />

Q: The last issue of Connect included details on<br />

the IS&GS 2010 Strategic Plan. What is the<br />

connection between Human Resources and<br />

the business’ strategy?<br />

Cooper: The Human Resources team is integral<br />

to advancing the organization and dedicated to<br />

delivering customer value. We are focusing our<br />

efforts on delivering both internal and external<br />

customer value, as well as supporting an agile<br />

workforce. For example, we are working to<br />

provide affordable human capital solutions that<br />

address new environmental and business realities.<br />

Our team is also leading the organization in ensuring<br />

that each and every employee’s contributions<br />

are welcomed and respected at all levels. Our<br />

employees’ contributions provide IS&GS with its<br />

competitive strength.★<br />

For more information, contact Stephanie Epstein<br />

at 301-240-5631, stephanie.epstein@lmco.com.


Finance and Business Operations<br />

First Quarter<br />

Small Businesses<br />

Make a Large Impact<br />

Partnerships Help Facilitate<br />

Innovation and Performance<br />

Small businesses are integral to <strong>Lockheed</strong><br />

<strong>Martin</strong>’s success. The Global Supply Chain<br />

Management team focuses on developing and<br />

fostering relationships with a diverse business<br />

population for a variety of reasons.<br />

“It is important that we leverage small businesses<br />

for innovation and performance excellence.<br />

The relationship with small business benefits both<br />

parties; we get their niche expertise and they get<br />

contract opportunities that they may not be able to<br />

get on their own,” says Supply Chain Management<br />

Vice President Lee Sorenson.<br />

Working with a diverse group of small<br />

businesses promotes the growth and competitive<br />

capabilities of these businesses as they develop the<br />

full scope of business practices needed to grow.<br />

<strong>Lockheed</strong> <strong>Martin</strong>’s supplier diversity mission is to<br />

have a world-class program promoting inclusion of<br />

small, disadvantaged, woman- and veteran-owned<br />

businesses, as well as historically black and tribal<br />

colleges, universities and minority institutions, in<br />

business opportunities.<br />

“Small businesses provide IS&GS with the<br />

opportunity to work with locally-based organizations<br />

that have an interest in the community where<br />

they are located. In addition, small businesses are<br />

the fastest growing segment of the economy,”<br />

adds Sorenson.<br />

Outreach efforts help to educate small<br />

businesses on the opportunities that exist with<br />

organizations like IS&GS. For example, IS&GS’<br />

Senior Purchasing Manager John Zuccaro spearheaded<br />

the formation of the Veteran Institute for<br />

Procurement (VIP) in Montgomery County, Md.<br />

“This certification program was designed and<br />

intended for veteran-owned businesses to increase<br />

their ability to win government contracts by<br />

establishing best practices. VIP was so successful<br />

that I have been asked to work with the Chamber<br />

of Commerce team to implement it in Frederick<br />

County, Md., as well,” explains Zuccaro.<br />

Working with small businesses is a key<br />

IS&GS Supplier Diversity program initiative.<br />

“It plays a pivotal role in helping us harness and<br />

leverage the capabilities and customer intimacy<br />

that small business partners bring to the table,”<br />

says Zuccaro.<br />

“Working as a team, the IS&GS Supplier<br />

Diversity program will continue to address our<br />

socioeconomic subcontracting goals by identifying,<br />

developing and relying upon the capabilities of all<br />

types of small businesses,” adds Sorenson. “As a<br />

government contractor, our participation in this<br />

program is imperative for continued innovation<br />

and growth. Not only is it good for our business,<br />

but also it is a requirement in order to do business<br />

with the government. Look for supplier diversity<br />

in your organization and keep it in mind when<br />

assessing new opportunities where supplier diversity<br />

can be used.”★<br />

For more information, contact Regina Stout<br />

at 610-354-3151, regina.stout@lmco.com.<br />

▲<br />

IS&GS celebrated Native<br />

American Heritage<br />

Month by honoring small<br />

business advocates across<br />

the Corporation. Nancy<br />

Deskins, Corporate<br />

Director Supplier Diversity,<br />

presented IS&GS Supply<br />

Chain Management Vice<br />

President Lee Sorenson<br />

with a Native American<br />

2009 Advocate Award for<br />

leading IS&GS’ Supply<br />

Chain organization in<br />

reaching their Small<br />

Disadvantaged Business<br />

goal. Additionally, the<br />

Business Area honored<br />

its 14 Native American<br />

2009 Advocates. These<br />

Native American Advocates<br />

were recognized for their<br />

important role in subcontracting<br />

goods and services<br />

to federally-recognized<br />

Native American<br />

tribal companies.<br />

Connect 7


First Quarter<br />

IS&GS-Civil<br />

Ensuring Peak<br />

Performance<br />

ATOP Team Soars with LM21<br />

Superb performance in refreshed technology<br />

recently captured significant praise for an Advanced<br />

Technologies and Oceanic Procedures (ATOP)<br />

team who used LM21 Six Sigma process improvement<br />

practices to help keep the highly complex<br />

project consistently ahead of schedule.<br />

A technology refresh was required in 2009<br />

for ATOP, the air traffic management system the<br />

Federal Aviation Administration (FAA) uses to<br />

guide aircraft across 80 percent of the world’s<br />

managed oceanic routes. ATOP integrates flight<br />

and radar data processing, advanced digital<br />

surveillance and communication capabilities,<br />

and enhanced controller tool sets.<br />

The team exceeded all of its performance,<br />

budget and scheduling objectives in part because<br />

it followed LM21 continuous improvement quality<br />

assurance initiatives.<br />

According to FAA ATOP Program Manager<br />

John Moore, the technology upgrade was “flawless<br />

and noteworthy” because the team took portions<br />

of one of two redundant channels offline and then<br />

upgraded that portion of the equipment and software.<br />

Meanwhile, the other channel supported live<br />

air traffic operations by the controller workforce.<br />

The process was later reversed while the second<br />

channel was upgraded. “It was an incredibly challenging<br />

task to completely replace an operational<br />

system with no impact to our external customers,”<br />

says Moore.★<br />

Biometrics Made Easier<br />

8 Connect<br />

NGI Program<br />

Reaches<br />

First Milestone<br />

Assessing fingerprint<br />

matches just became easier<br />

for the analysts and service<br />

providers of the Federal<br />

Bureau of Investigation’s<br />

(FBI) Criminal Justice<br />

Information Services (CJIS) Division, thanks<br />

to the brand new Advanced Technology Workstations<br />

delivered as part of the FBI’s Next<br />

Generation Identification (NGI) system.<br />

In December 2009, IS&GS-Civil’s NGI team<br />

installed 37 Advanced Technology Workstations<br />

at the CJIS complex in Clarksburg, W. Va., to<br />

replace aging Integrated Automated Fingerprint<br />

Identification System Service Provider Work<br />

Stations. By late April, more than 800 workstations<br />

will be installed at nine locations across the<br />

United States.<br />

“This is the NGI program’s first operational<br />

milestone, because it was the first thing that was<br />

developed solely under NGI to go through full<br />

development tests and ultimately deployment<br />

throughout the field,” explains NGI Program<br />

Director Mike Moore. “The big difference with<br />

these new workstations is an overall improvement<br />

in display quality and the amount of information<br />

that can be seen at one time.”★


IS&GS-Civil<br />

First Quarter<br />

Personas<br />

and Prototyping<br />

Designing IT Applications<br />

For the <strong>Lockheed</strong> <strong>Martin</strong> Usability Center, it is all<br />

about walking — or clicking — a mile in someone<br />

else’s shoes.<br />

The Baltimore, Md.-based team’s mission is<br />

to help the Corporation design hardware and software<br />

applications with the user in mind. Primarily,<br />

they support the Health Solutions’ Social Security<br />

Administration (SSA) Agency-Wide Support<br />

Services Contract (AWSSC) by creating applications<br />

that help deliver benefits to more than 60<br />

million Americans worldwide.<br />

“We start with an understanding of the<br />

business need, and then consider the needs of<br />

the people who are putting their hands on the keyboard,”<br />

explains AWSSC Task Manager and User<br />

Interface Specialist Kathi Kohlmeyer. “There’s a<br />

lot that goes into human factor engineering — what<br />

the system is expected to do, in what environment<br />

the system and the user will work, and what other<br />

applications are required to complete a task. Our<br />

job is to get inside users’ heads.”<br />

Kohlmeyer says the Usability Center has a<br />

toolkit of techniques and resources to help guide<br />

application development teams through the collaborative<br />

process.<br />

“It’s a lot of coordination,” says Kohlmeyer.<br />

“After spending time with the users, we’ll get<br />

together the project team and brief everyone —<br />

analysts, programmers, project sponsors — to<br />

describe the user group in terms of personas. We<br />

then take those personas and map them to the<br />

scenarios to help clarify the scope of the system<br />

and the tasks it must support.”<br />

Similar to business process flow exercises,<br />

the Usability Center makes good use of flip charts<br />

and sticky notes when translating scenarios into<br />

tasks. That way, the team can move pieces around.<br />

This kind of low-fidelity prototyping is essential<br />

to developing a common understanding of how<br />

an application or system must operate, and leads<br />

to better high-fidelity prototyping. It also helps<br />

reduce development cost by identifying potential<br />

issues early and preventing re-work.<br />

“Before the first line of code is actually<br />

written, we bring people in and ask them, ‘Does<br />

this work for you? Is the sequence correct?’” says<br />

Senior Usability Designer Margaret DeYoung.<br />

“We identify the issues up front.”<br />

“When you consider how important this<br />

work is to the American public — the American<br />

Consumer Satisfaction Index says that the SSA<br />

Retirement Estimator and iClaim electronic<br />

claims-filing Web sites both received top scores<br />

because they are simple to use and provide people<br />

with the information they want — we’re honored<br />

to be a partner,” says Kohlmeyer.★<br />

▲<br />

Pictured above are<br />

members of the Usability<br />

Center team. The Usability<br />

Center offers project<br />

managers a collaborative<br />

design curriculum to<br />

help guide the design and<br />

development process.<br />

For more information<br />

about the Usability<br />

Center, contact Kathi<br />

Kohlmeyer at kathleen.<br />

kohlmeyer@lmco.com.<br />

For more information,<br />

contact Emily Simone<br />

at 301-519-5442,<br />

emily.simone@lmco.com.<br />

Connect 9


First Quarter<br />

IS&GS-Defense<br />

Increasing Control<br />

Over Smart Grid Assets<br />

10 Connect<br />

▲ The Energy team from left: Greg Hinchman,<br />

George Karayannis, Gene Turner, Greg Shrack, Sanjeev<br />

Nirmalakhandan, Tom Gregory and Russ Birdsey.<br />

Team Launches Command<br />

and Control Software Suite<br />

In an effort to assist our customers with smart<br />

grid management, IS&GS-Defense has launched<br />

its SEEsuite applications that offer advanced<br />

grid management applications to give utilities,<br />

system operators and defense customers unprecedented<br />

insight into, and control over, their smart<br />

grid assets.<br />

The SEEsuite system combines IS&GS-<br />

Defense’s expertise in systems-of-systems integration,<br />

service-oriented architectures, cyber security<br />

and mission-critical systems development with<br />

utility-specific functionality. It helps customers<br />

dynamically manage load during times of grid<br />

stress and volatile market prices, integrate and<br />

balance load from distributed energy resources,<br />

and deploy and manage ‘microgrids’ — portions<br />

of the electric grid able to operate independently<br />

of the overall grid when necessary.<br />

“We are using advanced information<br />

technology to help our customers make the grid<br />

more reliable, more secure and more efficient,”<br />

says Larry Easton, Vice President of the IS&GS-<br />

Defense Ventures Division.<br />

The SEEsuite applications include: SEEload<br />

for Distributed Energy Resource Management,<br />

SEEview for Smart Grid Situational Awareness<br />

and SEEgrid for Integrated Grid Management.<br />

The SEEload tool enables utilities and system<br />

operators to precisely and easily manage demand<br />

response events across an entire distribution<br />

network or down to any substation or individual<br />

circuit. It also manages distributed energy resources<br />

including electric vehicles or energy storage devices<br />

to give utilities greater control over peak system<br />

load and renewable energy availability.<br />

Integrating operational and business systems<br />

to provide customers with near real-time insight<br />

across generation, transmission, distribution<br />

and customer systems is the primary focus of<br />

the SEEview tool. It allows utilities to sense and<br />

respond quickly to changing market conditions,<br />

grid disturbances and unplanned changes to their<br />

generation mix.<br />

The SEEgrid application, currently in advanced<br />

development, will enable utilities to automate the<br />

management of their grid assets and to deploy<br />

microgrids to isolate sections of the grid improving<br />

grid stability. It also allows defense customers to<br />

effectively go ‘off-grid’ for enhanced energy security<br />

during times of natural or man-made disasters.<br />

“The SEEsuite products are the result of<br />

looking at the new challenges and opportunities<br />

from both the energy provider’s and energy<br />

consumer’s perspectives,” says Greg Hinchman,<br />

Principal Computer Systems Analyst for the<br />

SEEsuite system. “We see value in harnessing<br />

our expertise and technologies in command and<br />

control and applying them to the transformation<br />

of today’s electrical grid to the smart grid of<br />

the future.”★


IS&GS-Defense<br />

First Quarter<br />

Educating Industry<br />

and the Community<br />

IS&GS Sponsors Information<br />

Technology Day Event<br />

IS&GS-Defense was among the many IS&GS<br />

Product Lines that supported the second annual<br />

Information Technology (IT) Day on February 4,<br />

in Jackson, Miss., to promote education awareness,<br />

and encourage networking and collaboration in<br />

the industry and local community.<br />

The event drew more than 600 people from<br />

the surrounding area. With a theme of “Seize<br />

Change,” <strong>Lockheed</strong> <strong>Martin</strong>, local IT businesses<br />

and students discussed current topics in technology,<br />

emphasizing the importance of business and<br />

IT expanding simultaneously to keep up with a<br />

changing environment.<br />

Technology demonstrations showcased a<br />

wide range of programs, capabilities and advanced<br />

technology solutions. Demonstrations included<br />

VirtuSphere, Defense Interactive, IRAD projects<br />

and IS&GS-Defense’s Army Corps of Engineers-<br />

Information Technology program.<br />

“IT Day was a resounding success,” says Army<br />

Corps of Engineers ACE-IT initiative Program<br />

Director Brad Eno. “The combination of <strong>Lockheed</strong><br />

<strong>Martin</strong>, local IT businesses and student attendees<br />

proved to be an invaluable networking and learning<br />

experience. I was extremely impressed by the<br />

“The combination of <strong>Lockheed</strong><br />

<strong>Martin</strong>, local IT businesses and<br />

student attendees proved to be<br />

an invaluable networking and<br />

learning experience.”<br />

Brad Eno<br />

capabilities and the caliber of the small businesses<br />

and students in attendance.”<br />

The day-long event was free and open to the<br />

public. It included an agenda of educational sessions<br />

in cyber security, cloud computing and helpful<br />

hints for small businesses and students. More<br />

than 150 students packed the Jackson Convention<br />

Complex and enjoyed a special session devoted to<br />

helping them understand the growing importance<br />

of IT in the American economy and gain insight<br />

on readying themselves for future careers.<br />

Attendees also participated in a luncheon<br />

with keynote speaker, Lt. General Russel L.<br />

Honoré, former commander of Joint Task Force<br />

after Katrina. His speech “See First, Understand<br />

First, Act First: Leadership and Preparedness in<br />

the 21st Century,” addressed the need for creating<br />

a culture of preparedness and seizing change.★<br />

▲<br />

General Russel L.<br />

Honoré, USA (Ret.)<br />

presents his keynote<br />

speech during the<br />

event. He also signed<br />

copies of his book<br />

for a local vendor.<br />

For more information,<br />

contact John O’Sullivan<br />

at 301-623-4497,<br />

john.r.o’sullivan@lmco.com.<br />

Connect 11


First Quarter<br />

IS&GS-Global<br />

Facilitating Tactical Images<br />

in Near-Real Time<br />

12 Connect<br />

Turkish Contract Win Offers<br />

Range of Link 16 Services<br />

<strong>Lockheed</strong> <strong>Martin</strong> UK Information Systems &<br />

Global Services (LMUK IS&GS) has announced<br />

a contract with Savunma Teknolijileri Muhendislik<br />

Ve Ticaret A. S (STM) of Turkey to supply a<br />

range of Link 16 services to STM and the Turkish<br />

Armed Forces. This five-year contract will enable<br />

STM and the Turkish Armed Forces to plan,<br />

“We are delighted to be working with this<br />

new customer and to bring our unrivalled<br />

experience to bear to help them address<br />

their emerging requirements.”<br />

Jane Cannon<br />

design and implement Link16 operations at<br />

national and multinational levels in a timely<br />

and efficient way.<br />

Link 16 is a type of military tactical data<br />

exchange network used by the North Atlantic<br />

Treaty Organization (NATO). It is an advanced<br />

battlespace data communications system, in which<br />

standard specification forms part of the family<br />

of allied Tactical Data Links (TDLs).<br />

The contract, worth a total of $5.9 million,<br />

was won by LMUK IS&GS as the prime contractor<br />

to STM, working with Northrop Grumman,<br />

to provide a specialist simulation system. LMUK<br />

IS&GS will provide basic and advanced TDL<br />

and eSMART training; install and license the<br />

electronic Systems Management and Requirements<br />

Transformation (eSMART) Toolset; and supply<br />

proven processes to enable the construction of<br />

national and platform-specific documents for<br />

Link 16 operations.<br />

In addition, a full suite of real-time and non<br />

real-time specialist equipment and software tools<br />

from the team, including TIGER, MANDRIL,<br />

PUMA and CIVET, will be provided as part<br />

of a Synthetic Ground Interoperability Test<br />

Environment to simulate the full range of<br />

Multifunctional Information Distribution System/<br />

Link 16 and other TDL messages within a LAN/<br />

WAN test and analysis configuration.<br />

LMUK IS&GS Vice President and Group<br />

Managing Director Jane Cannon says, “The<br />

contract with STM and the Turkish Armed<br />

Forces is another notable win for us and cements<br />

our reputation as the premier provider of Link<br />

16 services and solutions to the international TDL<br />

community. We are delighted to be working with<br />

this new customer and to bring our unrivalled<br />

experience to bear to help them address their<br />

emerging requirements.”★


IS&GS-Global<br />

First Quarter<br />

Going Beyond Green<br />

Developing a Sustainability<br />

Management Solution<br />

Go Green is everywhere. Not only is it pervasive<br />

in the media, but also it is a requirement for<br />

federal government agencies as a result of a recent<br />

Presidential Executive Order. Agencies need to set<br />

goals for improving their own sustainability and<br />

they need to leverage federal purchasing power<br />

to promote environmentally-responsible products<br />

and technologies, including a requirement that 95<br />

percent of all government procurements must have<br />

a meaningful sustainability plan by 2012.<br />

To meet this requirement, IS&GS-Global is<br />

drawing on its proven Savi SmartChain ® software<br />

platform that is integrated with wireless sensor<br />

networks. In addition, the team is working with<br />

the Corporate Technology and Engineering group,<br />

as well as other company-wide teams, to develop<br />

a complete Sustainability Management solution.<br />

These capabilities, already battle-tested with<br />

international defense forces, can be easily reconfigured<br />

to address one of the world’s most pressing<br />

issues — the ability to automatically monitor the<br />

environmental impact of an organization’s daily<br />

use of energy, water and waste. By wirelessly<br />

monitoring such usage from a robust software<br />

platform, public sector and commercial organizations<br />

can more accurately assess their overall<br />

carbon footprint and how best to minimize its<br />

impact and costs to their operations.<br />

“One of the most critical problems facing<br />

Sustainability Management is the ability to have<br />

accurate, timely and network-wide information<br />

about an organization’s operational systems,”<br />

says IS&GS-Global Director of Strategy and<br />

Development Lance Ludman. “Today, much of<br />

the information used in Sustainability Management<br />

systems is inaccurate, outdated and based on false<br />

impressions of the actual impact of an organization’s<br />

carbon footprint, whether it involves electrical,<br />

water or waste systems. This is largely because<br />

much of the information is<br />

inputted and observed<br />

manually, and it doesn’t<br />

include a big picture or<br />

single version of ground<br />

truth of the entire, interconnected<br />

enterprise.”<br />

“Traditional green<br />

initiatives such as energy<br />

efficiency measures target<br />

only 10-15 percent of the<br />

environmental problems,”<br />

adds Craig Fitzpatrick, head<br />

of IS&GS-Global’s Future<br />

Energy Services team.<br />

“Currently, Sustainability<br />

Management has<br />

the ability to save <strong>Lockheed</strong><br />

<strong>Martin</strong> businesses, as well<br />

as our customers, more than<br />

20 percent on our energy<br />

bills. Once we combine our<br />

Corporation’s full suite of<br />

solutions from data visualization<br />

to Power Tagging<br />

to the Space Systems Business Area’s ability to do<br />

atmospheric carbon density monitoring, we will<br />

be able to do amazing things. We’ll not only be<br />

the first company to solve the U.S. Government’s<br />

Sustainability Management and verification problem,<br />

but we’ll be the only one who can check our<br />

math from space.”★<br />

For more information,<br />

contact Mark Nelson<br />

at 650-316-4872,<br />

mark.x.nelson@lmco.com.<br />

Connect 13


First Quarter<br />

IS&GS-Security<br />

History in the Making<br />

14 Connect<br />

▲<br />

Paul Wagner<br />

Employee Publishes<br />

Book on the History of<br />

Intelligence, Surveillance<br />

and Reconnaissance<br />

The job of a reconnaissance aircraft is<br />

often to be a silent eye in the sky, gathering<br />

crucial data to help decision makers<br />

on the ground. IS&GS-Security Program<br />

Manager Paul Wagner, in Goodyear,<br />

Ariz., however, wants to share the history<br />

of these quiet heroes. Wagner’s more than<br />

40-year experience working in the field of<br />

intelligence, surveillance and reconnaissance<br />

(ISR) inspired him to fill a void in<br />

aviation history by researching and writing<br />

an in-depth history of tactical reconnaissance<br />

aircraft.<br />

“Having spent the majority of my Air Force<br />

career in the ISR community, I was frustrated by<br />

the lack of recognition and information available<br />

on the mission and the role of tactical reconnaissance<br />

in general and tactical reconnaissance<br />

aircraft,” Wagner says. “The book is a comprehensive<br />

history of United States, Allied and<br />

Non-Allied Air Force tactical reconnaissance<br />

aircraft operated in Europe during the Cold War.”<br />

Wagner has spent more than a decade<br />

collecting information and photographs to tell<br />

this story and, in 2004, began the process of writing,<br />

identifying and having the content reviewed<br />

by experts.<br />

“The target audience for the book is military,<br />

government and defense industry professionals<br />

with an interest in aircraft, ISR systems, and<br />

aviation and military historians,” explains<br />

Wagner. “I hope the book will also be of interest<br />

to aircraft and aircraft model enthusiasts as it<br />

features information not previously published<br />

or readily available.<br />

The book includes<br />

information not only<br />

on the tactical reconnaissance<br />

aircraft,<br />

but also the<br />

operational users<br />

and the location<br />

of surviving<br />

examples of<br />

the aircraft.”<br />

Wagner<br />

has worked for<br />

<strong>Lockheed</strong> <strong>Martin</strong> for more<br />

than nine years and is currently a<br />

program manager for Contract and Internal<br />

Research and Development programs involving<br />

Synthetic Aperture Radar (SAR) imaging technologies.<br />

This role has included planning and<br />

conducting experiments using airborne SAR<br />

systems, and developing new processing technologies<br />

and applications. Prior to joining <strong>Lockheed</strong><br />

<strong>Martin</strong>, he spent 22 years serving the United<br />

States Air Force as a Multi-Sensor Image Analyst.<br />

In December 2009 “Air Force Tac Recce<br />

Aircraft: NATO and Non-aligned Western<br />

European Air Force Tactical Reconnaissance<br />

Aircraft of the Cold War (1949-1989)” was<br />

officially released through the self-publishing<br />

company RoseDog Publishing, Inc. The book is<br />

also available in hard copy and digital versions<br />

through www.amazon.com.★


IS&GS-Security<br />

First Quarter<br />

Video on Demand<br />

Team Delivers Full-Motion<br />

Video System to Customer<br />

The U.S. Joint Forces Command is testing a brand<br />

new video intelligence system delivered by IS&GS-<br />

Security that will help commanders take better<br />

control of the flood of video being generated on the<br />

modern battlefield. The Valiant Angel system uses<br />

commercial broadcast television technology and<br />

<strong>Lockheed</strong> <strong>Martin</strong>-developed integration applications<br />

to help operators and analyst collect, archive,<br />

search, analyze and share full-motion video.<br />

This first Valiant Angel system was delivered<br />

just over 90 days after contract award. Joint<br />

Forces Command awarded a team comprised<br />

of <strong>Lockheed</strong> <strong>Martin</strong>, Harris Corporation and<br />

NetApp a $35 million contract to develop the<br />

system in September. The Valiant Angel Network<br />

Operations Center and 20 nodes were delivered<br />

in early December to the Command’s Joint<br />

Intelligence Laboratory, where they have undergone<br />

integration testing in advance of a planned<br />

deployment to Afghanistan.<br />

“Full-motion video is one of today’s most<br />

pressing tactical intelligence challenges,” says<br />

IS&GS-Security Vice President for Spatial<br />

Solutions Dan Rice. “With so many sensors out<br />

there generating so much video, it can be overwhelming<br />

for the user to manage. Joint Forces<br />

Command recognized early on that this challenge<br />

was in need of an innovative new solution — and<br />

one that could get into the hands of warfighters<br />

immediately. We’re proud to be working with<br />

United States Joint Forces Command to rapidly<br />

turn Valiant Angel from contract award into an<br />

operational system.”<br />

Once the system completes the testing phase,<br />

the team will produce and field several Valiant<br />

Angel “nodes” to Afghanistan. Each node consists<br />

of a suite of high-capacity servers that store and<br />

archive video footage from multiple sensors and<br />

unmanned aerial vehicles, coupled with a software<br />

system that lets users catalog, tag, search, and<br />

analyze video clips. For instance, users can search<br />

the archive for a specific person or vehicle, or they<br />

can fuse mapping, geospatial and multi-source<br />

intelligence data with video feeds to conduct<br />

in-depth analysis. Valiant Angel works with<br />

both archived video and with live, video streams.<br />

The Valiant Angel system incorporates<br />

tools and technologies from IS&GS-Security’s<br />

Audacity TM video analysis system, Harris Corporation’s<br />

Full-Motion Video Asset Management<br />

System (FAME TM ), and NetApp’s Data ONTAP<br />

high-performance storage technology.★<br />

▲<br />

IS&GS-Security<br />

Software Engineer Ian<br />

Au, right, gives customers<br />

a hands-on experience<br />

with Valiant Angel.<br />

For more information,<br />

contact Matt Kramer<br />

at 703-466-2794,<br />

matthew.s.kramer@lmco.com.<br />

Connect 15


First Quarter<br />

Enterprise Integration Group<br />

Settling In<br />

16 Connect<br />

▲<br />

Eldi Ndrio<br />

For more information,<br />

contact Brad Wolf<br />

at 610-354-4064,<br />

bradley.l.wolf@lmco.com.<br />

Recent IT Apprentice<br />

Graduate Finds Home<br />

Knowing what career path you<br />

want to pursue can be a scary<br />

thought for a high school student.<br />

Luckily, Eldi Ndrio already has<br />

his plan in place. A recent graduate<br />

from the IS&GS’ Information<br />

Technology (IT) Apprenticeship<br />

Program, Ndrio has accepted a<br />

full-time position in the Enterprise<br />

Integration (EI) Group’s Mission<br />

Analysis and Innovation (MA&I)<br />

division. Ndrio, a member of the<br />

fifth cohort of IT apprentices in<br />

Valley Forge, Pa., is one example<br />

of a successful non-traditional job<br />

placement for an apprentice.<br />

According to Strategic Development<br />

Programs Manager, and co-founder of the<br />

program, Esteria Johnson, “Programs like this<br />

one provide opportunities for talented high school<br />

students in underutilized populations to earn<br />

valuable work experience and develop the skills<br />

necessary to position them for meaningful technical<br />

careers at <strong>Lockheed</strong> <strong>Martin</strong>.”<br />

Career discussions are an integral part of the<br />

IT Apprenticeship Program. While having a career<br />

discussion with Ndrio in 2008, IT Apprenticeship<br />

Operations Manager Gerri Vattimo learned that<br />

Ndrio had a strong interest in math. She set up a<br />

mentoring session with MA&I Senior Manager<br />

Rob Corry, who also invited Bob Wolfe, Ph.D.,<br />

to join, since he has an expertise in modeling<br />

and simulation for communications systems<br />

engineering.<br />

“Through mentoring, Ndrio’s interest and<br />

aptitude for math were identified, and he was<br />

given the opportunity to take on a stretch assignment,”<br />

Corry says.<br />

Wolfe worked with Ndrio to gain a better<br />

understanding of his knowledge base and recommended<br />

Ndrio take MATLAB training while<br />

awaiting clearance.<br />

Once he received security clearance, Ndrio<br />

began his training in the Advanced Communications<br />

and Wireless Solutions group. Since then, he has<br />

found his niche developing MATLAB scripts in<br />

support of a communications model for analysis<br />

of cross polarization and depolarization of radio<br />

waves through rain.<br />

“Throughout the IT Apprenticeship Program,<br />

we learned how to become valued members of a<br />

diverse team, how to use our individual strengths<br />

to achieve mission success, and how to complete<br />

assignments successfully and ethically,” Ndrio says.<br />

“I’m truly honored and proud to be a part of the<br />

EI Group, where I have the opportunity to work<br />

with a wonderful and brilliant group of people.”<br />

Led by the Learning and Development<br />

organization, <strong>Lockheed</strong> <strong>Martin</strong> began the nation’s<br />

first registered IT Apprenticeship Program in<br />

2002, partnering with the Commonwealth of<br />

Pennsylvania, the School District of Philadelphia<br />

and the Philadelphia Youth Network. Talented<br />

high school students enter the program as juniors<br />

and complete two years of intensive training in<br />

technical, professional and interpersonal skills.<br />

The apprentices also receive one year of handson<br />

job experience under the guidance of veteran<br />

<strong>Lockheed</strong> <strong>Martin</strong> employees. Successful IT<br />

apprentices are offered permanent positions at<br />

<strong>Lockheed</strong> <strong>Martin</strong> and an opportunity to earn a<br />

college degree.★


Enterprise Integration Group<br />

First Quarter<br />

Strategic Thinking<br />

Maturity Model<br />

Fostering Employees’<br />

Ability to Drive Strategy<br />

How we solve problems, communicate, create<br />

partnerships, assess risks and opportunities, and<br />

engage the workforce all contribute to successful<br />

strategic thinking initiatives. Earlier this year,<br />

the EI Group launched the Strategic Thinking<br />

Maturity Model to assist employees in improving<br />

their strategic thinking skills. Through a blended<br />

learning approach of videos, dialogues and case<br />

studies, the model aims to cultivate a strategic<br />

thinking environment.<br />

The model enables employees to become more<br />

strategic by examining the concepts that drive<br />

business strategy, and it is also an opportunity<br />

to share ideas. The model focuses on eight key<br />

areas that leadership feels are critical in becoming<br />

empowered strategic thinkers, including Soft Skills,<br />

Performance, Communications, Partnerships,<br />

Systems View, Customer Service, Mission, Vision<br />

and Strategic Plan, and Business and Marketing.<br />

The interactive model is available on the<br />

EI Group’s Learning Strategies Unity space. Each<br />

module focuses on key points of strategic thinking<br />

in their respective areas, with corresponding videos<br />

to facilitate discussions. Guidebooks are also available<br />

for download to help leaders and employees<br />

chart the course and develop strategic thinking<br />

skills.★<br />

Vice President Named for Intelligence Programs Division<br />

In January, Jason O’Connor was selected as the new Vice President for the EI Group’s<br />

Intelligence Programs Division (IPD). In this role, O’Connor will lead an organization<br />

that provides a broad array of systems integration and engineering, information technology<br />

and consulting services to the Intelligence Community through the performance of<br />

over 30 mission-focused programs.<br />

O’Connor is a Full Spectrum Leader with more than 20 years of experience in highly<br />

diverse engineering domains. During his career, he has supported intelligence, military<br />

and commercial efforts, and, for the past three years, he has served as the Director of<br />

IPD’s Enterprise Systems Unit. He is a <strong>Lockheed</strong> <strong>Martin</strong> Qualified Program Manager<br />

and a Certified Information Systems Architect. O’Connor earned a Bachelor’s of Science<br />

degree in Electrical Engineering from Virginia Tech University and a Master’s of<br />

Science degree in Telecommunications and Computer Science from George Washington<br />

University.


First Quarter<br />

Readiness & Stability Operations<br />

Highlighting Global Excellence<br />

18 Connect<br />

▲<br />

CNTPO Areas<br />

of Operation<br />

For more information,<br />

contact Leslie Holoweiko<br />

at 301-543-5550,<br />

leslie.holoweiko@lmco.com.<br />

Counter-Narcoterrorism<br />

Technology Team Recognized<br />

From Colombia to Afghanistan, the drug trade<br />

promotes the kind of violence and lawlessness<br />

in which terrorist groups can thrive. For the<br />

Department of Defense’s Counter-Narcoterrorism<br />

Technology Program Office (CNTPO), the mandate<br />

is straightforward: bring down the narcotics<br />

trade and deal a serious blow to international<br />

terrorism.<br />

The Readiness & Stability Operations (RSO)<br />

CNTPO team that supports this customer through<br />

an Indefinite Delivery/Indefinite Quantity (ID/IQ)<br />

vehicle earned the Product Line’s Presidential<br />

Excellence Award for both truly heroic efforts<br />

and achieving terrific results.<br />

According to RSO Vice President, ID/IQ<br />

Solutions Judy Burke, “On a daily basis, the<br />

CNTPO team communicates clearly, acts ethically<br />

and thinks creatively to maintain <strong>Lockheed</strong><br />

<strong>Martin</strong>’s position as the services integrator of<br />

choice for the CNTPO customer and counternarcotics<br />

community.”<br />

CNTPO Senior Program Manager Todd<br />

Spires adds, “The team had outstanding growth<br />

over the past year. The fact that <strong>Lockheed</strong> <strong>Martin</strong><br />

has been awarded the most task orders and the<br />

most ceiling value of any CNTPO prime says a<br />

great deal about our operational performance.”<br />

But, as Spires points out, financial metrics do<br />

not tell the whole story. The team faced a number<br />

of challenges, including integrating a new program<br />

manager (Spires) and pre-award manager, as<br />

well as bringing both up to speed on ID/IQ processes<br />

— all the while executing current work and<br />

growing the new business.<br />

Fortunately, the team itself is both dynamic<br />

and solid. “The relationship between the various<br />

functions and the operations team is as strong as<br />

I’ve seen in my career with <strong>Lockheed</strong> <strong>Martin</strong>,”<br />

says Spires.<br />

As a result of the team’s continued<br />

performance excellence, new relationships<br />

with strategic customers like the United States<br />

Northern Command and the United States<br />

Southern Command have flourished and work<br />

with traditional CNTPO customers has expanded.<br />

Spires also believes that CNTPO work<br />

has led to new business for <strong>Lockheed</strong> <strong>Martin</strong>.<br />

“The Multi-Sensor Airborne Reconnaissance and<br />

Surveillance System win was another significant<br />

way business has been expanded under the CNTPO<br />

vehicle,” he notes. “That team, which won a NOVA<br />

Award for its efforts, has really helped put the<br />

company in an excellent position.”<br />

The Global Excellence Award team members<br />

include Todd Spires, Christina Plachinski, Gregory<br />

Roe, Sean Leslie, Glenn Keller, Anthony <strong>Martin</strong>o,<br />

Brittany Ericson, Kenneth Majchrzak and Joseph<br />

Rotolo.★


Readiness & Stability Operations<br />

First Quarter<br />

Seeking Stability<br />

Building Security<br />

in South Sudan<br />

Earlier this decade, a genocide that commanded<br />

the world’s attention and horror decimated South<br />

Sudan, leaving it in a state of such severe instability<br />

that the United Nations and the International<br />

Criminal Court were compelled to take immediate<br />

corrective action. It has taken time and the collaboration<br />

of many governments, and multinational<br />

bodies, to start making progress in the country.<br />

As part of that effort, PAE supports the<br />

Department of State in its mission to transform<br />

the Sudanese People’s Liberation Army (SPLA)<br />

from a largely guerilla force to a functional military,<br />

operating under the auspices of the South<br />

Sudanese government.<br />

“An important element of this transformation<br />

focused on developing the physical infrastructure<br />

that would allow the SPLA to establish command<br />

and control,” says Program Manager Carson<br />

Gemignani. The PAE program provided all of<br />

the materials, equipment and labor to design and<br />

construct the SPLA Divisional Headquarters in<br />

the Southern Sudan cities of Duar and Mapel.<br />

“We’ve already completed construction on<br />

these two military encampments for more than<br />

1,000 personnel — and we’ve completed a fence<br />

that surrounds the Southern Sudan Interim<br />

General Headquarters in Juba,” Gemignani<br />

comments.<br />

The team has not stopped there. Led<br />

by Gemignani and Project Manager Marcel<br />

Bahlmann, PAE’s South Sudan team has assisted<br />

in a retrofit of the Mapel headquarters to ensure<br />

structural stability, ensuring the headquarters was<br />

operational.<br />

The PAE team is providing SPLA soldiers<br />

with specific education — from mobile communications<br />

assistance to operating riverine crafts to<br />

the maintenance of divisional headquarters.<br />

Courses such as Non-Commissioned Officer<br />

Training are also made available to the SPLA. In<br />

fact, 41 of the 67 graduates of that training went<br />

on to complete the team’s Instructor Certification<br />

Course and to teach basic training themselves, a<br />

point that fills the team members with pride.<br />

“This is what capacity building is all about,”<br />

Operations Support Manager Eric Hodachok says.<br />

“The idea is not to stay forever, but to give them<br />

the tools.”<br />

There are also several local nationals who<br />

have exceeded performance expectations on their<br />

original assignments — and have been offered other<br />

positions with the company on different projects.<br />

“This provides competitive job opportunities<br />

for locals in the area — and business for in-country<br />

vendors,” remarks Gemignani. “It helps us incorporate<br />

critical local knowledge and support into<br />

our programs.”★<br />

Rassie Erasmus<br />

▲<br />

A PAE engineer in<br />

South Sudan trains a<br />

local national employee.<br />

Employing local nationals<br />

is a key part of capacity<br />

building in challenged<br />

overseas areas — and<br />

their knowledge benefits<br />

the company as well.<br />

Connect 19


First Quarter<br />

Newsmakers<br />

Software<br />

Engineering<br />

Manager Amir<br />

Kazmi received the<br />

Asian American<br />

Most Promising<br />

Engineer Award.<br />

This award is<br />

presented by the<br />

Chinese Institute<br />

of Engineers-USA<br />

organization and<br />

honors outstanding Asian American engineers and<br />

scientists for their personal achievements, as well<br />

as significant contributions in academia, public<br />

service and corporate entities. In addition, many<br />

of the recipients bring about monumental breakthroughs<br />

in science and technology, often with<br />

lasting and global impacts.<br />

The Enterprise<br />

Intergration<br />

Group’s Ken<br />

Van Meter was<br />

elected to the<br />

National Institute<br />

of Standards and<br />

Technology’s<br />

(NIST) Smart Grid<br />

Interoperability<br />

Panel Governing<br />

Board. Van Meter<br />

was elected based on his knowledge and extensive<br />

experience with high technology industries, including<br />

energy and telecommunications. The Smart<br />

Grid Interoperability Panel is a public-private<br />

partnership to support NIST in its endeavor to<br />

coordinate development of a framework that<br />

includes protocols and model standards for information<br />

management to achieve interoperability<br />

of smart grid devices and systems.<br />

20 Connect<br />

New IS&GS <strong>Lockheed</strong> <strong>Martin</strong> Fellows and Senior Fellows Announced<br />

The <strong>Lockheed</strong> <strong>Martin</strong> Fellows Program is a single IS&GS-Civil<br />

corporate-wide program to recognize, honor and New Fellows: Mike Glasgow, Melissa Kirvenreward<br />

the highest levels of accomplishment in the Brooks, Michael Nance, Sergio Torres, Sagar<br />

individual contributor technical career fields. Less Vidyasagar, Elton Witt<br />

than one percent of the technical population is Renewed Fellow: Judith Klein<br />

selected as Fellows or Senior Fellows. Congratulations<br />

to IS&GS 2009 new and renewed Fellows IS&GS-Defense<br />

who began three-year terms on January 1, 2010, New Fellows: Jennifer Deang, Joe Gothard, Art<br />

giving IS&GS a new total of 78 Fellows and 11<br />

Gower, Russ Johnson, John Noblin, Gary<br />

Senior Fellows.<br />

Phillis, Dave Richmond, Dan Sullivan<br />

Renewed Fellow: John Henderson<br />

IS&GS<br />

New Senior Fellow: Michael McGuire<br />

IS&GS-Security<br />

New Fellows: Bob (Bernard) Lewis, Perri Nejib,<br />

Chief Technology Office<br />

Barry Nutter, Carl Peters, Shawn Riley<br />

New Senior Fellow: Conrad Wiser<br />

New Fellows: Bob Fegan, Kevin Woodward Enterprise Intergration Group<br />

Renewed Fellows: Chung-Fu Chang, Gary Mastin, New Fellows: Hal Deering, Carl Garthwaite,<br />

Al Piesco<br />

Stephen Giacomucci, Ken Myers, Terri Purdy<br />

Renewed Fellow: Tim Keller


Newsmakers<br />

First Quarter<br />

Black Engineer<br />

of the Year Awards Presented<br />

IS&GS employees were recently recognized<br />

for their achievements in shaping the future<br />

of science, technology and engineering. These<br />

employees were named Modern Day Technology<br />

Leaders and were honored at the Black Engineer<br />

of the Year Awards (BEYA) conference, in<br />

Baltimore, Md., in February. The BEYA Science,<br />

Technology, Engineering and Mathematics Global<br />

Competitiveness Conference is a three-day event<br />

that offers workshops and professional development<br />

seminars.<br />

▲<br />

<strong>Lockheed</strong> <strong>Martin</strong><br />

Chairman and Chief<br />

Executive Officer Robert<br />

J. Stevens presents the<br />

President’s Award for<br />

IT Leadership to IS&GS<br />

Program Surveillance<br />

Vice President Pamela<br />

Blow-Mitchell.<br />

IS&GS award winners include:<br />

President’s Award for IT Leadership<br />

Pamela Blow-Mitchell IS&GS Program<br />

Surveillance<br />

2010 Modern Day Technology Leader Award<br />

Channing Corley IS&GS-Civil<br />

Dean Coleman IS&GS-Civil<br />

Karen Estelle Dodson IS&GS-Civil<br />

Frantz Gilbert Dussek IS&GS-Security<br />

Steven Esposito Enterprise<br />

Integration Group<br />

Tia Furr IS&GS-Civil<br />

Matthew Harner Enterprise<br />

Integration Group<br />

Ashish Kejriwal IS&GS-Civil<br />

Peyton Lassiter IS&GS-Defense<br />

Jason Loveland IS&GS-Security<br />

Dawna Morningstar IS&GS-Security<br />

Rakesh Patel Enterprise<br />

Integration Group<br />

Gregory Roberts IS&GS-Security<br />

Khalilah Wilkinson IS&GS-Civil<br />

IS&GS’ Chief Technology Officer Rick Johnson and IS&GS-<br />

Civil Vice President Kay Kapoor received the Federal 100 award<br />

from Computer Week and the 1105 Government Information<br />

Group for contributions to the federal IT community. The<br />

Federal 100 award recognizes individuals in government and<br />

industry who made significant contributions to the federal<br />

information technology community in 2009. This year’s winners,<br />

chosen by a select panel of government and industry leaders,<br />

include 30 from industry and 70 from the federal government<br />

— 42 in civilian agencies and 28 in the defense sector.


First Quarter<br />

Outreach<br />

▲ Employees in Santa Maria, Calif., collected toys and<br />

raised more than $700 dollars to support Toys for Tots<br />

during their 3rd Annual Chili Cook Off.<br />

▲ The Outsourcing Desktop Initiative (ODIN) team at<br />

Stennis Space Center, Ms., participated in the Second<br />

Annual Live United — United Way of South Mississippi<br />

Trike Races in November 2009. The ODIN team was the<br />

overall winners with Mark Ashley, winning the Feature<br />

Race. Simone Crider, also won the fan voted “Favorite<br />

Trike Driver” Award. Mark Ashley, Mike Dedeaux, Connie<br />

Hulbert, Terri Anderson and Myles Bernard (pictured)<br />

advanced to the “Stennis Site Wide Trike Race Finals”<br />

in December 2009 where Ashley won second place. The<br />

rivaled race competition between Myles Bernard, <strong>Lockheed</strong><br />

<strong>Martin</strong>, and Al Watkins, AGT, was also held with Bernard<br />

winning back the trike trophy for <strong>Lockheed</strong> <strong>Martin</strong>.<br />

▲ Network of Volunteers<br />

(NOVA) members<br />

in Valley Forge, Pa.,<br />

participated in the<br />

<strong>Martin</strong> Luther King,<br />

Jr. Day of Service at<br />

Valley Forge National<br />

Historical Park.<br />

22 Connect<br />

▲ IS&GS-Security Northern Virginia Advanced Technical Leadership Program participants collected, wrapped and<br />

delivered more than 500 presents to INOVA Pediatric Hospital. The team held a party for patients and their families to<br />

deliver the gifts and bring some needed holiday cheer.


Outreach<br />

First Quarter<br />

▲ The Northern Virginia chapter of the EnVision affinity<br />

group collected more than 220 items of clothing to donate<br />

to Boaz & Ruth, an organization that provides services to<br />

people returning from the Virginia Correctional System.<br />

The organization provides halfway homes, clothing,<br />

mentoring and job creation to help stabilize the community.<br />

The drive is a part of the larger effort the team calls the<br />

“Small Acts of Kindness Campaign.”<br />

▲ PAE employees in South Sudan enjoy helping at an<br />

orphanage in Juba, where they have donated money, clothing<br />

and toys. Pictured is PAE Mission Information Officer<br />

Brian Dempsey surrounded by children at the orphanage.<br />

▲ IS&GS employees presented Watkins Mill High School in Montgomery County, Md., and Charles Herbert Flowers<br />

High School in Prince George’s County, Md., with checks to support their science, technology, engineering and math<br />

programs. Darryl Dortch, Desira Stearns and Sarn Bien-Amie presented a check for $10,000 to the Watkins Mill High<br />

School Project Lead the Way (PLTW) program leads (pictured), and Darryl Durst, Rick Williams and Desira Stearns<br />

presented a check for $13,000 to the Flowers High School PLTW program leads. Norristown High School in Norristown, Pa.,<br />

also received a $10,000 PLTW grant.<br />

PLTW is a key component of Engineers in the Classroom and <strong>Lockheed</strong> <strong>Martin</strong>’s corporate K-12 education outreach<br />

strategy. In communities where its employees live and work, the Corporation strategically partners with select PLTW<br />

schools to supplement the pre-engineering course-work by closely working with students to provide real-world examples of<br />

the curriculum in practice, serving as mentors to students, and acting as industry advisors to PLTW teachers.<br />

Connect 23


First Quarter<br />

Ethics<br />

A Focus on<br />

Compliance in 2010<br />

Compliance Forms<br />

the Foundation for a<br />

Strong Ethical Culture<br />

Conducting business in accordance with applicable<br />

laws, rules and regulations is of the utmost importance<br />

to the business and will always be a top<br />

priority for IS&GS and <strong>Lockheed</strong> <strong>Martin</strong>.<br />

To ensure full compliance in this regard,<br />

the Corporation’s Business Conduct<br />

Compliance Training program<br />

requires employees to<br />

complete certain<br />

courses designed<br />

to raise<br />

awareness<br />

of key topics.<br />

The IS&GS Ethics<br />

Office recognizes that this requires<br />

a significant time commitment on the<br />

part of employees. To ensure employees are only<br />

taking the courses they need and that add value to<br />

the business, a focused effort has been underway<br />

to re-baseline compliance training across the<br />

Business Area. This effort will ensure the efficient<br />

use of our training resources, while still addressing<br />

any key risk areas. The end result will be a more<br />

focused, streamlined and tailored training plan<br />

for employees.<br />

Look for a possible change to your Compliance<br />

Training Plan. Most importantly, stay engaged<br />

and ensure that you complete your required training<br />

courses because IS&GS performance depends<br />

on full compliance from every employee.★<br />

Charging Your Time<br />

It is imperative that all employees reaffirm<br />

their commitment to accurate and timely<br />

labor charging. Employees are required from<br />

the outset of employment to recognize and<br />

strictly practice proper labor charging. This<br />

responsibility is an area where we must apply<br />

our highest ethical standards, because our<br />

reputation and our business depend on it.<br />

All employees must follow these basic rules<br />

when charging their time:<br />

••Charge what you work.<br />

••Know what you are charging.<br />

••Do not record hours while not working<br />

(e.g. breaks, lunch, etc.).<br />

••Enter your time daily.<br />

Managers have the added responsibility<br />

of ensuring each of their employees has the<br />

tools and training necessary to adhere to<br />

IS&GS’ labor charging policies and procedures.<br />

All employees should complete the<br />

Labor Charging course in the Learning<br />

Management System.<br />

For additional information on IS&GS<br />

labor charging practices, please reference<br />

SOE-0457 Labor Charging Guidance or<br />

contact your manager or Human Resources<br />

business partner.<br />

For more information, contact Joseph Kale<br />

at 301-240-7525, joseph.kale@lmco.com.<br />

24 Connect


©Copyright 2010,<br />

<strong>Lockheed</strong> <strong>Martin</strong> Corporation<br />

All rights reserved.<br />

This publication is printed using vegetable-based<br />

inks on paper certified by the Forest Stewardship<br />

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dedicated to ensuring that the world’s forests are<br />

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Printed by IS&GS Media Services

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