Cover Story Inside - Lockheed Martin
Cover Story Inside - Lockheed Martin
Cover Story Inside - Lockheed Martin
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First Quarter 2010<br />
Volume 4, Number 1<br />
https://isgs.external.lmco.com/secure/connect<br />
<strong>Cover</strong> <strong>Story</strong><br />
Small Wonder, 4<br />
<strong>Inside</strong><br />
Supporting A Culture<br />
of Excellence, 6<br />
Educating Industry<br />
and the Community, 11<br />
Seeking Stability, 19
<strong>Inside</strong><br />
First Quarter<br />
Volume 4, Number 1<br />
Executive Message<br />
The New Reality 2<br />
Performance<br />
Running It Right 3<br />
<strong>Cover</strong> <strong>Story</strong><br />
Small Wonder 4<br />
Human Resources<br />
Supporting A Culture of Excellence 6<br />
Finance and Business Operations<br />
Small Businesses<br />
Make a Large Impact 7<br />
IS&GS-Civil<br />
Ensuring Peak Performance 8<br />
Biometrics Made Easier 8<br />
Personas and Prototyping 9<br />
IS&GS-Defense<br />
Increasing Control<br />
Over Smart Grid Assets 10<br />
Educating Industry<br />
and the Community 11<br />
IS&GS-Global<br />
Facilitating Tactical Images<br />
in Near-Real Time 12<br />
Going Beyond Green 13<br />
IS&GS-Security<br />
History in the Making 14<br />
Video on Demand 15<br />
Enterprise Integration Group<br />
Settling In 16<br />
Strategic Thinking<br />
Maturity Model 17<br />
Readiness & Stability Operations<br />
Highlighting Global Excellence 18<br />
Seeking Stability 19<br />
Newsmakers 20<br />
Outreach 22<br />
Ethics<br />
A Focus on<br />
Compliance in 2010 24<br />
Produced quarterly<br />
and published under<br />
the direction of Judy<br />
Gan, Vice President of<br />
Communications, at<br />
700 North Frederick Ave.,<br />
Gaithersburg, Md. 20879<br />
Kelly Buckingham,<br />
Sr. Manager, Employee<br />
Communications<br />
Stephanie Epstein,<br />
Editor-in-Chief<br />
Diane Johnson,<br />
Designer<br />
John Sechrist,<br />
Web Designer<br />
Contributors:<br />
Michael Friedman, Jan<br />
Gottfredsen, Kimberly<br />
Jaindl, Matt Kramer,<br />
Dorothy Lorence,<br />
Meg Manthey, Beth<br />
Matthews, Liz Morse,<br />
Mark Nelson, John<br />
O’Sullivan, Selena<br />
Robinson, Barbara<br />
Smith and Brad Wolf<br />
Photography:<br />
Kerry Gilbert, Steve<br />
Griffin, Fernando<br />
Hernandez, Art<br />
Hochberg and<br />
Justin Letendre<br />
Extra copies may<br />
be obtained from<br />
Jennifer Adamson,<br />
jennifer.adamson<br />
@lmco.com or<br />
301-240-5440.<br />
A Closer Look<br />
Connect is a publication highlighting IS&GS business and employee contributions. Readers are<br />
invited to share news events with their local Communications contact, including volunteer activities,<br />
individual achievements and program accomplishments. Not sure who to contact? Please send your<br />
ideas, suggestions and specific news items to the Connect editor-in-chief listed above on this page.<br />
For more articles, visit Connect online at https://isgs.external.lmco.com/secure/connect.<br />
<strong>Cover</strong> Photo:<br />
In January, IS&GS<br />
introduced IronClad TM ,<br />
an innovative new<br />
technology that shrinks<br />
a laptop’s hard drive<br />
down to fit on a secure<br />
flash drive.
First Quarter<br />
Executive Message<br />
The New<br />
Reality<br />
2 Connect<br />
Every year, we strive to raise the bar on our<br />
performance and the value we deliver to our<br />
customers, shareholders and workforce. This<br />
year, more than ever, we need to enhance this<br />
focus given the “new reality” in our customer<br />
environment, reflected in our goals for 2010.<br />
First, our customers, ranging from U.S.<br />
Defense Secretary Robert Gates to Federal CIO<br />
Vivek Kundra, are instituting significant changes<br />
in the government technology procurement process<br />
to ensure maximum return and value, and to<br />
identify non-performing programs. In this era of<br />
heightened transparency and scrutiny — which our<br />
Chairman and CEO Bob Stevens refers to as “Life<br />
in HD” — we must strive for flawless performance<br />
across our 3,300 programs.<br />
Second, as the growing U.S. federal deficit<br />
impacts discretionary expenditures, our customers<br />
are being asked to do more with less and are<br />
focusing on relevant, affordable solutions that can<br />
be quickly fielded. It is imperative that we fully<br />
understand and meet all of our cost, schedule and<br />
other contractual commitments, demonstrate agility<br />
in responding to new customer requirements<br />
and ensure successful start ups on new programs.<br />
Similarly, we must also meet our financial<br />
commitments to the Corporation and its shareholders.<br />
While we continue to grow faster than<br />
the market, we need to balance our top and bottom<br />
line growth to meet expectations for profitability.<br />
By addressing our internal cost structure and<br />
affordability, we will not only increase our returns<br />
but also enhance our competitiveness.<br />
Finally, the changing customer environment<br />
underpins our goal of building A Culture of<br />
Excellence, with key tenants of operational<br />
transparency, customer relevancy and innovation.<br />
Fundamental to this culture is an inclusive<br />
environment of trust and collaboration to ensure<br />
Linda Gooden,<br />
Executive Vice President,<br />
Information Systems & Global Services<br />
our solutions continue to address our customers’<br />
evolving challenges and to inspire and promote<br />
creativity in developing the best solutions.<br />
If we bring out the best in each other, we can<br />
meet our goals and even surpass our customers’<br />
expectations while delivering shareholder value. To<br />
this end, we should seek opportunities to recognize<br />
and celebrate our achievements, whether through<br />
company-sponsored programs such as the IS&GS<br />
Celebration of Excellence, Special Recognition<br />
or SPOT awards, or informally in our day-to-day<br />
interactions with each other. We must also ensure<br />
that we are always acting with the highest degree<br />
of ethics and integrity.<br />
As Vivek Kundra said in a recent interview<br />
with InformationWeek, “Culturally, change is<br />
difficult, but that only deepens our resolve in terms<br />
of driving forward.” Thank you for everything you<br />
do to move us forward in serving our customers.★
Performance<br />
First Quarter<br />
Running It Right<br />
Corporation<br />
Focuses Attention on<br />
Program Performance<br />
<strong>Lockheed</strong> <strong>Martin</strong> has a strong reputation for<br />
delivering quality products. Yet our customers’<br />
intensified focus on affordability and program<br />
oversight has sharpened our focus on program<br />
performance management — the approach for<br />
consistently delivering our outstanding products<br />
and services on cost and on schedule.<br />
Led by the Corporate Operations and<br />
Program Management office and Senior Vice<br />
President Mike Joyce, program management<br />
leaders from all Business Areas recently launched<br />
the “Run It Right” initiative to ensure that all<br />
<strong>Lockheed</strong> <strong>Martin</strong> program teams use proven<br />
processes and tools to deliver quality products<br />
and services on time, foster knowledge transfer<br />
and continuous improvement, and help the<br />
Corporation sustain a competitive advantage<br />
in the marketplace.<br />
“Without continuous improvement and a<br />
disciplined approach to program performance<br />
management, we risk winning fewer new programs,<br />
possible termination of existing programs, lower<br />
award fees and profit ‘de-books’ and losses,”<br />
says Bill Graham, IS&GS Deputy Executive Vice<br />
President. “Our customers expect us to be able<br />
to run programs right, which means effectively<br />
managing program scope, schedule and budget.”<br />
At IS&GS, we have two dedicated organizations<br />
to assist our programs in both our endeavor<br />
for superior program performance and in the<br />
early identification of risks. These organizations<br />
Connect Runs It Right<br />
are Performance Excellence led by President Joe Just like <strong>Lockheed</strong><br />
Trench and Program Surveillance led by Vice <strong>Martin</strong> programs need<br />
President Pamela Blow-Mitchell.<br />
to run it right, so do the<br />
Performance Excellence helps to aggregate<br />
Functional organizations.<br />
IS&GS Communications<br />
and optimize critical business processes needed to<br />
has streamlined Connect<br />
achieve disciplined operations, disciplined growth, to eliminate inserts so that<br />
reinvention, innovation — and ultimately flawless not only does it reduce<br />
execution. Program Surveillance provides independent<br />
program reviews and helps to identify, all IS&GS employees to<br />
cost, but also it enables<br />
see the same information.<br />
illuminate and manage risks before they impact<br />
We hope that you enjoy<br />
performance.<br />
this issue!<br />
However, running it right takes each and<br />
every one us.<br />
“A Culture of Excellence is one in which every<br />
IS&GS employee takes the initiative to understand<br />
how what they do every day contributes to the<br />
success of our programs, IS&GS and <strong>Lockheed</strong><br />
<strong>Martin</strong>,” says Graham. “In addition, every employee<br />
is encouraged to bring forward innovative ideas, as<br />
well as any risks on our programs.<br />
As a team, I am confident that IS&GS can<br />
deliver superior program performance to our<br />
customers and be a model in this Corporation<br />
for program performance management.”★<br />
Employee Resources<br />
Performance Excellence:<br />
http://pe.isgs.lmco.com<br />
Program Surveillance:<br />
http://programsurveillance.isgs.lmco.com<br />
Corporate Operations & Program Management:<br />
http://unityspaces.global.lmco.com/spaces/Corporate_PM<br />
CPS-026, Program Performance Management:<br />
http://policy.global.lmco.com/p3/lockmart/cps/ice/cps-026.html<br />
CPS-070, Program Management:<br />
http://policy.global.lmco.com/p3/lockmart/cps/oepm/cps-070.html
First Quarter<br />
<strong>Cover</strong> <strong>Story</strong><br />
Small Wonder<br />
Innovative IronClad TM Drives<br />
Create Pocket-Sized PCs<br />
Turning innovative ideas into solid products can<br />
be a challenging and rewarding process, just ask<br />
the IS&GS-Security team that launched the new<br />
IronClad TM USB drive in January. IronClad is<br />
an innovative new mobile computing technology<br />
that shrinks a laptop’s hard drive — including the<br />
entire operating system, software applications and<br />
files — onto a secure flash drive.<br />
IronClad drives were born out of an internal<br />
research and development (IRAD) project started<br />
in 2007 to take cyber security to the edge, where<br />
networks are most vulnerable. After more than<br />
two years of development, teaming and testing, the<br />
IS&GS-Security team is ready to bring the product<br />
to government agencies and potentially even commercial<br />
customers.<br />
“USB drives are a problem for organizations<br />
trying to manage data at the edge, as opposed<br />
to inside their facilities,” says IronClad Business<br />
Development Principal Anna Christensen. “If<br />
you can make them as secure as your office<br />
desktop, then you open up a whole new world<br />
of possibilities.”<br />
Users who are on-the-go can plug the flash<br />
drive into just about any computer or laptop in<br />
the world, and have instant, secure access to their<br />
own personal desktop and files. The IronClad<br />
technology runs the operating system directly off<br />
of the flash drive, meaning the user’s files never<br />
touch the hard drive of the borrowed computer,<br />
and the device leaves no trace that it was ever<br />
there. Each IronClad device is fully encrypted and<br />
delivers hardware-level protection against today’s<br />
most insidious malware threats, including nearly<br />
undetectable rootkits.<br />
IronClad technology combines patent-pending<br />
software from <strong>Lockheed</strong> <strong>Martin</strong> with secure USB<br />
drives from IronKey, a company in California that<br />
“If you can make them<br />
as secure as your office desktop,<br />
then you open up a whole<br />
new world of possibilities.”<br />
4 Connect<br />
Anna Christensen
<strong>Cover</strong> <strong>Story</strong><br />
First Quarter<br />
manufactures the drives themselves. IronKey’s<br />
drives are rugged, tamper-proof and encrypted.<br />
If a drive is ever lost or stolen, IronClad’s network<br />
management system can order it to self-destruct<br />
next time it is plugged in, erasing all data on the<br />
drive.<br />
“To the best of our knowledge, there’s no<br />
competing product that combines IronKey’s<br />
security features with software that allows it to<br />
function as a hard drive,” says IronClad Program<br />
Manager John Henry. “All you’re doing is borrowing<br />
the monitor, keyboard, processor and<br />
random access memory (RAM), and the RAM is<br />
scrubbed when you remove the drive. Everything<br />
you can do from your laptop, you can do from this<br />
USB drive.”<br />
The IronClad innovation opens the door to<br />
many possibilities. For example, frequent business<br />
travelers are all too familiar with the airport security<br />
practice of taking laptops out of their cases<br />
to be run through the scanning machine. If you<br />
replace that laptop with a flash drive the size of a<br />
stick of gum, then you can you move through the<br />
line quicker, and you also have more space in your<br />
overhead bin.<br />
The IronClad team sees the product as being<br />
especially appealing to organizations with telecommuters<br />
or workers in the field, such as military<br />
and intelligence units, law enforcement agencies,<br />
emergency responders, as well as those who handle<br />
sensitive information.★<br />
For more information, contact Matt Kramer<br />
at 703-466-2794, matthew.s.kramer@lmco.com,<br />
or visit www.lockheedmartin.com/products/ironclad<br />
Plugging In Across <strong>Lockheed</strong> <strong>Martin</strong><br />
When the IronClad team demonstrates the technology to employees<br />
across <strong>Lockheed</strong> <strong>Martin</strong>, their first response (after “How can I get one<br />
of those?”) is to start talking about how their customers might be able to<br />
use IronClad.<br />
“IronClad is ideal for our existing government customers,” says<br />
IronClad Deputy Program Manager John Henry. “We’ve already had a<br />
number of great interactions internally about ways IronClad can benefit<br />
our current programs. It’s a great way to show our customers that we<br />
are bringing the full breadth and depth of our innovative technology<br />
to bear for them.”<br />
Programs can add IronClad to contracts in a number of ways.<br />
IronClad drives are available on <strong>Lockheed</strong> <strong>Martin</strong>’s GSA Schedule,<br />
making it easy for government agencies to buy the drives via the GSA’s<br />
technology catalogue. IronClad drives also can be added directly to<br />
existing contracts with customers.<br />
If bought through GSA, IronClad drives cost $350 for the 8GB<br />
version, and $450 for the 16GB version, plus a $199 service contract<br />
per year, per drive. The service cost covers IronClad’s enterprise<br />
management system that supports and controls each device.<br />
“We’re constantly amazed at the creative ideas that our <strong>Lockheed</strong><br />
<strong>Martin</strong> colleagues come up with for applying IronClad within their<br />
customer communities,” says Henry. “We’re eager to engage with other<br />
programs that have opportunities for making IronClad a part of the<br />
technology and services we deliver for their customers.”
First Quarter<br />
Human Resources<br />
Supporting<br />
A Culture of Excellence<br />
6 Connect<br />
▲<br />
Shan Cooper<br />
A Conversation with<br />
IS&GS’ Vice President<br />
of Human Resources<br />
IS&GS is a diverse organization<br />
that is made up of more than<br />
46,000 employees who are associated<br />
with different Product Lines,<br />
Functions and teams within the<br />
organization, supporting different<br />
customers. Engaging and motivating<br />
this workforce so that we can<br />
collectively improve our performance,<br />
increase profitability and<br />
continue to grow the business is a<br />
top priority. A key contributor is<br />
the work that the IS&GS Human<br />
Resources team does, in partnership<br />
with our leaders, to provide<br />
IS&GS employees with the tools and resources<br />
that they need to be successful in their jobs.<br />
Human Resources Vice President Shan Cooper<br />
answers some questions on how her team is helping<br />
to foster IS&GS’ Culture of Excellence.<br />
Q: What is the Human Resources team’s objective<br />
when supporting IS&GS’ Culture of Excellence?<br />
Cooper: We are dedicated to growing the next<br />
generation of leaders, being enablers to the business,<br />
serving as stewards of the <strong>Lockheed</strong> <strong>Martin</strong><br />
culture and acting as advocates of our people. We<br />
want to support IS&GS’ efforts to foster an environment<br />
where talented people have a chance to<br />
contribute, develop and be rewarded. Cultivating<br />
the cultural intelligence of our organization is also<br />
a priority. It is the talent, leadership and culture<br />
of our organization that differentiates us from our<br />
competitors and will drive us forward.<br />
Q: This past year was a challenging one for<br />
companies across the globe. What is your<br />
advice to employees for 2010?<br />
Cooper: We cannot afford to stand still or focus<br />
on our past performance. Our industry is highly<br />
competitive and does not allow for average performance<br />
or complacency. My best advice is for<br />
employees to imagine themselves as the business<br />
owner of their role. Owning your role and the<br />
contributions that you make to the organization<br />
will foster a commitment to learning and development,<br />
as well as a personal, vested interest in your<br />
contributions to the IS&GS organization. Every<br />
employee’s contributions impact the organization.<br />
Q: The last issue of Connect included details on<br />
the IS&GS 2010 Strategic Plan. What is the<br />
connection between Human Resources and<br />
the business’ strategy?<br />
Cooper: The Human Resources team is integral<br />
to advancing the organization and dedicated to<br />
delivering customer value. We are focusing our<br />
efforts on delivering both internal and external<br />
customer value, as well as supporting an agile<br />
workforce. For example, we are working to<br />
provide affordable human capital solutions that<br />
address new environmental and business realities.<br />
Our team is also leading the organization in ensuring<br />
that each and every employee’s contributions<br />
are welcomed and respected at all levels. Our<br />
employees’ contributions provide IS&GS with its<br />
competitive strength.★<br />
For more information, contact Stephanie Epstein<br />
at 301-240-5631, stephanie.epstein@lmco.com.
Finance and Business Operations<br />
First Quarter<br />
Small Businesses<br />
Make a Large Impact<br />
Partnerships Help Facilitate<br />
Innovation and Performance<br />
Small businesses are integral to <strong>Lockheed</strong><br />
<strong>Martin</strong>’s success. The Global Supply Chain<br />
Management team focuses on developing and<br />
fostering relationships with a diverse business<br />
population for a variety of reasons.<br />
“It is important that we leverage small businesses<br />
for innovation and performance excellence.<br />
The relationship with small business benefits both<br />
parties; we get their niche expertise and they get<br />
contract opportunities that they may not be able to<br />
get on their own,” says Supply Chain Management<br />
Vice President Lee Sorenson.<br />
Working with a diverse group of small<br />
businesses promotes the growth and competitive<br />
capabilities of these businesses as they develop the<br />
full scope of business practices needed to grow.<br />
<strong>Lockheed</strong> <strong>Martin</strong>’s supplier diversity mission is to<br />
have a world-class program promoting inclusion of<br />
small, disadvantaged, woman- and veteran-owned<br />
businesses, as well as historically black and tribal<br />
colleges, universities and minority institutions, in<br />
business opportunities.<br />
“Small businesses provide IS&GS with the<br />
opportunity to work with locally-based organizations<br />
that have an interest in the community where<br />
they are located. In addition, small businesses are<br />
the fastest growing segment of the economy,”<br />
adds Sorenson.<br />
Outreach efforts help to educate small<br />
businesses on the opportunities that exist with<br />
organizations like IS&GS. For example, IS&GS’<br />
Senior Purchasing Manager John Zuccaro spearheaded<br />
the formation of the Veteran Institute for<br />
Procurement (VIP) in Montgomery County, Md.<br />
“This certification program was designed and<br />
intended for veteran-owned businesses to increase<br />
their ability to win government contracts by<br />
establishing best practices. VIP was so successful<br />
that I have been asked to work with the Chamber<br />
of Commerce team to implement it in Frederick<br />
County, Md., as well,” explains Zuccaro.<br />
Working with small businesses is a key<br />
IS&GS Supplier Diversity program initiative.<br />
“It plays a pivotal role in helping us harness and<br />
leverage the capabilities and customer intimacy<br />
that small business partners bring to the table,”<br />
says Zuccaro.<br />
“Working as a team, the IS&GS Supplier<br />
Diversity program will continue to address our<br />
socioeconomic subcontracting goals by identifying,<br />
developing and relying upon the capabilities of all<br />
types of small businesses,” adds Sorenson. “As a<br />
government contractor, our participation in this<br />
program is imperative for continued innovation<br />
and growth. Not only is it good for our business,<br />
but also it is a requirement in order to do business<br />
with the government. Look for supplier diversity<br />
in your organization and keep it in mind when<br />
assessing new opportunities where supplier diversity<br />
can be used.”★<br />
For more information, contact Regina Stout<br />
at 610-354-3151, regina.stout@lmco.com.<br />
▲<br />
IS&GS celebrated Native<br />
American Heritage<br />
Month by honoring small<br />
business advocates across<br />
the Corporation. Nancy<br />
Deskins, Corporate<br />
Director Supplier Diversity,<br />
presented IS&GS Supply<br />
Chain Management Vice<br />
President Lee Sorenson<br />
with a Native American<br />
2009 Advocate Award for<br />
leading IS&GS’ Supply<br />
Chain organization in<br />
reaching their Small<br />
Disadvantaged Business<br />
goal. Additionally, the<br />
Business Area honored<br />
its 14 Native American<br />
2009 Advocates. These<br />
Native American Advocates<br />
were recognized for their<br />
important role in subcontracting<br />
goods and services<br />
to federally-recognized<br />
Native American<br />
tribal companies.<br />
Connect 7
First Quarter<br />
IS&GS-Civil<br />
Ensuring Peak<br />
Performance<br />
ATOP Team Soars with LM21<br />
Superb performance in refreshed technology<br />
recently captured significant praise for an Advanced<br />
Technologies and Oceanic Procedures (ATOP)<br />
team who used LM21 Six Sigma process improvement<br />
practices to help keep the highly complex<br />
project consistently ahead of schedule.<br />
A technology refresh was required in 2009<br />
for ATOP, the air traffic management system the<br />
Federal Aviation Administration (FAA) uses to<br />
guide aircraft across 80 percent of the world’s<br />
managed oceanic routes. ATOP integrates flight<br />
and radar data processing, advanced digital<br />
surveillance and communication capabilities,<br />
and enhanced controller tool sets.<br />
The team exceeded all of its performance,<br />
budget and scheduling objectives in part because<br />
it followed LM21 continuous improvement quality<br />
assurance initiatives.<br />
According to FAA ATOP Program Manager<br />
John Moore, the technology upgrade was “flawless<br />
and noteworthy” because the team took portions<br />
of one of two redundant channels offline and then<br />
upgraded that portion of the equipment and software.<br />
Meanwhile, the other channel supported live<br />
air traffic operations by the controller workforce.<br />
The process was later reversed while the second<br />
channel was upgraded. “It was an incredibly challenging<br />
task to completely replace an operational<br />
system with no impact to our external customers,”<br />
says Moore.★<br />
Biometrics Made Easier<br />
8 Connect<br />
NGI Program<br />
Reaches<br />
First Milestone<br />
Assessing fingerprint<br />
matches just became easier<br />
for the analysts and service<br />
providers of the Federal<br />
Bureau of Investigation’s<br />
(FBI) Criminal Justice<br />
Information Services (CJIS) Division, thanks<br />
to the brand new Advanced Technology Workstations<br />
delivered as part of the FBI’s Next<br />
Generation Identification (NGI) system.<br />
In December 2009, IS&GS-Civil’s NGI team<br />
installed 37 Advanced Technology Workstations<br />
at the CJIS complex in Clarksburg, W. Va., to<br />
replace aging Integrated Automated Fingerprint<br />
Identification System Service Provider Work<br />
Stations. By late April, more than 800 workstations<br />
will be installed at nine locations across the<br />
United States.<br />
“This is the NGI program’s first operational<br />
milestone, because it was the first thing that was<br />
developed solely under NGI to go through full<br />
development tests and ultimately deployment<br />
throughout the field,” explains NGI Program<br />
Director Mike Moore. “The big difference with<br />
these new workstations is an overall improvement<br />
in display quality and the amount of information<br />
that can be seen at one time.”★
IS&GS-Civil<br />
First Quarter<br />
Personas<br />
and Prototyping<br />
Designing IT Applications<br />
For the <strong>Lockheed</strong> <strong>Martin</strong> Usability Center, it is all<br />
about walking — or clicking — a mile in someone<br />
else’s shoes.<br />
The Baltimore, Md.-based team’s mission is<br />
to help the Corporation design hardware and software<br />
applications with the user in mind. Primarily,<br />
they support the Health Solutions’ Social Security<br />
Administration (SSA) Agency-Wide Support<br />
Services Contract (AWSSC) by creating applications<br />
that help deliver benefits to more than 60<br />
million Americans worldwide.<br />
“We start with an understanding of the<br />
business need, and then consider the needs of<br />
the people who are putting their hands on the keyboard,”<br />
explains AWSSC Task Manager and User<br />
Interface Specialist Kathi Kohlmeyer. “There’s a<br />
lot that goes into human factor engineering — what<br />
the system is expected to do, in what environment<br />
the system and the user will work, and what other<br />
applications are required to complete a task. Our<br />
job is to get inside users’ heads.”<br />
Kohlmeyer says the Usability Center has a<br />
toolkit of techniques and resources to help guide<br />
application development teams through the collaborative<br />
process.<br />
“It’s a lot of coordination,” says Kohlmeyer.<br />
“After spending time with the users, we’ll get<br />
together the project team and brief everyone —<br />
analysts, programmers, project sponsors — to<br />
describe the user group in terms of personas. We<br />
then take those personas and map them to the<br />
scenarios to help clarify the scope of the system<br />
and the tasks it must support.”<br />
Similar to business process flow exercises,<br />
the Usability Center makes good use of flip charts<br />
and sticky notes when translating scenarios into<br />
tasks. That way, the team can move pieces around.<br />
This kind of low-fidelity prototyping is essential<br />
to developing a common understanding of how<br />
an application or system must operate, and leads<br />
to better high-fidelity prototyping. It also helps<br />
reduce development cost by identifying potential<br />
issues early and preventing re-work.<br />
“Before the first line of code is actually<br />
written, we bring people in and ask them, ‘Does<br />
this work for you? Is the sequence correct?’” says<br />
Senior Usability Designer Margaret DeYoung.<br />
“We identify the issues up front.”<br />
“When you consider how important this<br />
work is to the American public — the American<br />
Consumer Satisfaction Index says that the SSA<br />
Retirement Estimator and iClaim electronic<br />
claims-filing Web sites both received top scores<br />
because they are simple to use and provide people<br />
with the information they want — we’re honored<br />
to be a partner,” says Kohlmeyer.★<br />
▲<br />
Pictured above are<br />
members of the Usability<br />
Center team. The Usability<br />
Center offers project<br />
managers a collaborative<br />
design curriculum to<br />
help guide the design and<br />
development process.<br />
For more information<br />
about the Usability<br />
Center, contact Kathi<br />
Kohlmeyer at kathleen.<br />
kohlmeyer@lmco.com.<br />
For more information,<br />
contact Emily Simone<br />
at 301-519-5442,<br />
emily.simone@lmco.com.<br />
Connect 9
First Quarter<br />
IS&GS-Defense<br />
Increasing Control<br />
Over Smart Grid Assets<br />
10 Connect<br />
▲ The Energy team from left: Greg Hinchman,<br />
George Karayannis, Gene Turner, Greg Shrack, Sanjeev<br />
Nirmalakhandan, Tom Gregory and Russ Birdsey.<br />
Team Launches Command<br />
and Control Software Suite<br />
In an effort to assist our customers with smart<br />
grid management, IS&GS-Defense has launched<br />
its SEEsuite applications that offer advanced<br />
grid management applications to give utilities,<br />
system operators and defense customers unprecedented<br />
insight into, and control over, their smart<br />
grid assets.<br />
The SEEsuite system combines IS&GS-<br />
Defense’s expertise in systems-of-systems integration,<br />
service-oriented architectures, cyber security<br />
and mission-critical systems development with<br />
utility-specific functionality. It helps customers<br />
dynamically manage load during times of grid<br />
stress and volatile market prices, integrate and<br />
balance load from distributed energy resources,<br />
and deploy and manage ‘microgrids’ — portions<br />
of the electric grid able to operate independently<br />
of the overall grid when necessary.<br />
“We are using advanced information<br />
technology to help our customers make the grid<br />
more reliable, more secure and more efficient,”<br />
says Larry Easton, Vice President of the IS&GS-<br />
Defense Ventures Division.<br />
The SEEsuite applications include: SEEload<br />
for Distributed Energy Resource Management,<br />
SEEview for Smart Grid Situational Awareness<br />
and SEEgrid for Integrated Grid Management.<br />
The SEEload tool enables utilities and system<br />
operators to precisely and easily manage demand<br />
response events across an entire distribution<br />
network or down to any substation or individual<br />
circuit. It also manages distributed energy resources<br />
including electric vehicles or energy storage devices<br />
to give utilities greater control over peak system<br />
load and renewable energy availability.<br />
Integrating operational and business systems<br />
to provide customers with near real-time insight<br />
across generation, transmission, distribution<br />
and customer systems is the primary focus of<br />
the SEEview tool. It allows utilities to sense and<br />
respond quickly to changing market conditions,<br />
grid disturbances and unplanned changes to their<br />
generation mix.<br />
The SEEgrid application, currently in advanced<br />
development, will enable utilities to automate the<br />
management of their grid assets and to deploy<br />
microgrids to isolate sections of the grid improving<br />
grid stability. It also allows defense customers to<br />
effectively go ‘off-grid’ for enhanced energy security<br />
during times of natural or man-made disasters.<br />
“The SEEsuite products are the result of<br />
looking at the new challenges and opportunities<br />
from both the energy provider’s and energy<br />
consumer’s perspectives,” says Greg Hinchman,<br />
Principal Computer Systems Analyst for the<br />
SEEsuite system. “We see value in harnessing<br />
our expertise and technologies in command and<br />
control and applying them to the transformation<br />
of today’s electrical grid to the smart grid of<br />
the future.”★
IS&GS-Defense<br />
First Quarter<br />
Educating Industry<br />
and the Community<br />
IS&GS Sponsors Information<br />
Technology Day Event<br />
IS&GS-Defense was among the many IS&GS<br />
Product Lines that supported the second annual<br />
Information Technology (IT) Day on February 4,<br />
in Jackson, Miss., to promote education awareness,<br />
and encourage networking and collaboration in<br />
the industry and local community.<br />
The event drew more than 600 people from<br />
the surrounding area. With a theme of “Seize<br />
Change,” <strong>Lockheed</strong> <strong>Martin</strong>, local IT businesses<br />
and students discussed current topics in technology,<br />
emphasizing the importance of business and<br />
IT expanding simultaneously to keep up with a<br />
changing environment.<br />
Technology demonstrations showcased a<br />
wide range of programs, capabilities and advanced<br />
technology solutions. Demonstrations included<br />
VirtuSphere, Defense Interactive, IRAD projects<br />
and IS&GS-Defense’s Army Corps of Engineers-<br />
Information Technology program.<br />
“IT Day was a resounding success,” says Army<br />
Corps of Engineers ACE-IT initiative Program<br />
Director Brad Eno. “The combination of <strong>Lockheed</strong><br />
<strong>Martin</strong>, local IT businesses and student attendees<br />
proved to be an invaluable networking and learning<br />
experience. I was extremely impressed by the<br />
“The combination of <strong>Lockheed</strong><br />
<strong>Martin</strong>, local IT businesses and<br />
student attendees proved to be<br />
an invaluable networking and<br />
learning experience.”<br />
Brad Eno<br />
capabilities and the caliber of the small businesses<br />
and students in attendance.”<br />
The day-long event was free and open to the<br />
public. It included an agenda of educational sessions<br />
in cyber security, cloud computing and helpful<br />
hints for small businesses and students. More<br />
than 150 students packed the Jackson Convention<br />
Complex and enjoyed a special session devoted to<br />
helping them understand the growing importance<br />
of IT in the American economy and gain insight<br />
on readying themselves for future careers.<br />
Attendees also participated in a luncheon<br />
with keynote speaker, Lt. General Russel L.<br />
Honoré, former commander of Joint Task Force<br />
after Katrina. His speech “See First, Understand<br />
First, Act First: Leadership and Preparedness in<br />
the 21st Century,” addressed the need for creating<br />
a culture of preparedness and seizing change.★<br />
▲<br />
General Russel L.<br />
Honoré, USA (Ret.)<br />
presents his keynote<br />
speech during the<br />
event. He also signed<br />
copies of his book<br />
for a local vendor.<br />
For more information,<br />
contact John O’Sullivan<br />
at 301-623-4497,<br />
john.r.o’sullivan@lmco.com.<br />
Connect 11
First Quarter<br />
IS&GS-Global<br />
Facilitating Tactical Images<br />
in Near-Real Time<br />
12 Connect<br />
Turkish Contract Win Offers<br />
Range of Link 16 Services<br />
<strong>Lockheed</strong> <strong>Martin</strong> UK Information Systems &<br />
Global Services (LMUK IS&GS) has announced<br />
a contract with Savunma Teknolijileri Muhendislik<br />
Ve Ticaret A. S (STM) of Turkey to supply a<br />
range of Link 16 services to STM and the Turkish<br />
Armed Forces. This five-year contract will enable<br />
STM and the Turkish Armed Forces to plan,<br />
“We are delighted to be working with this<br />
new customer and to bring our unrivalled<br />
experience to bear to help them address<br />
their emerging requirements.”<br />
Jane Cannon<br />
design and implement Link16 operations at<br />
national and multinational levels in a timely<br />
and efficient way.<br />
Link 16 is a type of military tactical data<br />
exchange network used by the North Atlantic<br />
Treaty Organization (NATO). It is an advanced<br />
battlespace data communications system, in which<br />
standard specification forms part of the family<br />
of allied Tactical Data Links (TDLs).<br />
The contract, worth a total of $5.9 million,<br />
was won by LMUK IS&GS as the prime contractor<br />
to STM, working with Northrop Grumman,<br />
to provide a specialist simulation system. LMUK<br />
IS&GS will provide basic and advanced TDL<br />
and eSMART training; install and license the<br />
electronic Systems Management and Requirements<br />
Transformation (eSMART) Toolset; and supply<br />
proven processes to enable the construction of<br />
national and platform-specific documents for<br />
Link 16 operations.<br />
In addition, a full suite of real-time and non<br />
real-time specialist equipment and software tools<br />
from the team, including TIGER, MANDRIL,<br />
PUMA and CIVET, will be provided as part<br />
of a Synthetic Ground Interoperability Test<br />
Environment to simulate the full range of<br />
Multifunctional Information Distribution System/<br />
Link 16 and other TDL messages within a LAN/<br />
WAN test and analysis configuration.<br />
LMUK IS&GS Vice President and Group<br />
Managing Director Jane Cannon says, “The<br />
contract with STM and the Turkish Armed<br />
Forces is another notable win for us and cements<br />
our reputation as the premier provider of Link<br />
16 services and solutions to the international TDL<br />
community. We are delighted to be working with<br />
this new customer and to bring our unrivalled<br />
experience to bear to help them address their<br />
emerging requirements.”★
IS&GS-Global<br />
First Quarter<br />
Going Beyond Green<br />
Developing a Sustainability<br />
Management Solution<br />
Go Green is everywhere. Not only is it pervasive<br />
in the media, but also it is a requirement for<br />
federal government agencies as a result of a recent<br />
Presidential Executive Order. Agencies need to set<br />
goals for improving their own sustainability and<br />
they need to leverage federal purchasing power<br />
to promote environmentally-responsible products<br />
and technologies, including a requirement that 95<br />
percent of all government procurements must have<br />
a meaningful sustainability plan by 2012.<br />
To meet this requirement, IS&GS-Global is<br />
drawing on its proven Savi SmartChain ® software<br />
platform that is integrated with wireless sensor<br />
networks. In addition, the team is working with<br />
the Corporate Technology and Engineering group,<br />
as well as other company-wide teams, to develop<br />
a complete Sustainability Management solution.<br />
These capabilities, already battle-tested with<br />
international defense forces, can be easily reconfigured<br />
to address one of the world’s most pressing<br />
issues — the ability to automatically monitor the<br />
environmental impact of an organization’s daily<br />
use of energy, water and waste. By wirelessly<br />
monitoring such usage from a robust software<br />
platform, public sector and commercial organizations<br />
can more accurately assess their overall<br />
carbon footprint and how best to minimize its<br />
impact and costs to their operations.<br />
“One of the most critical problems facing<br />
Sustainability Management is the ability to have<br />
accurate, timely and network-wide information<br />
about an organization’s operational systems,”<br />
says IS&GS-Global Director of Strategy and<br />
Development Lance Ludman. “Today, much of<br />
the information used in Sustainability Management<br />
systems is inaccurate, outdated and based on false<br />
impressions of the actual impact of an organization’s<br />
carbon footprint, whether it involves electrical,<br />
water or waste systems. This is largely because<br />
much of the information is<br />
inputted and observed<br />
manually, and it doesn’t<br />
include a big picture or<br />
single version of ground<br />
truth of the entire, interconnected<br />
enterprise.”<br />
“Traditional green<br />
initiatives such as energy<br />
efficiency measures target<br />
only 10-15 percent of the<br />
environmental problems,”<br />
adds Craig Fitzpatrick, head<br />
of IS&GS-Global’s Future<br />
Energy Services team.<br />
“Currently, Sustainability<br />
Management has<br />
the ability to save <strong>Lockheed</strong><br />
<strong>Martin</strong> businesses, as well<br />
as our customers, more than<br />
20 percent on our energy<br />
bills. Once we combine our<br />
Corporation’s full suite of<br />
solutions from data visualization<br />
to Power Tagging<br />
to the Space Systems Business Area’s ability to do<br />
atmospheric carbon density monitoring, we will<br />
be able to do amazing things. We’ll not only be<br />
the first company to solve the U.S. Government’s<br />
Sustainability Management and verification problem,<br />
but we’ll be the only one who can check our<br />
math from space.”★<br />
For more information,<br />
contact Mark Nelson<br />
at 650-316-4872,<br />
mark.x.nelson@lmco.com.<br />
Connect 13
First Quarter<br />
IS&GS-Security<br />
History in the Making<br />
14 Connect<br />
▲<br />
Paul Wagner<br />
Employee Publishes<br />
Book on the History of<br />
Intelligence, Surveillance<br />
and Reconnaissance<br />
The job of a reconnaissance aircraft is<br />
often to be a silent eye in the sky, gathering<br />
crucial data to help decision makers<br />
on the ground. IS&GS-Security Program<br />
Manager Paul Wagner, in Goodyear,<br />
Ariz., however, wants to share the history<br />
of these quiet heroes. Wagner’s more than<br />
40-year experience working in the field of<br />
intelligence, surveillance and reconnaissance<br />
(ISR) inspired him to fill a void in<br />
aviation history by researching and writing<br />
an in-depth history of tactical reconnaissance<br />
aircraft.<br />
“Having spent the majority of my Air Force<br />
career in the ISR community, I was frustrated by<br />
the lack of recognition and information available<br />
on the mission and the role of tactical reconnaissance<br />
in general and tactical reconnaissance<br />
aircraft,” Wagner says. “The book is a comprehensive<br />
history of United States, Allied and<br />
Non-Allied Air Force tactical reconnaissance<br />
aircraft operated in Europe during the Cold War.”<br />
Wagner has spent more than a decade<br />
collecting information and photographs to tell<br />
this story and, in 2004, began the process of writing,<br />
identifying and having the content reviewed<br />
by experts.<br />
“The target audience for the book is military,<br />
government and defense industry professionals<br />
with an interest in aircraft, ISR systems, and<br />
aviation and military historians,” explains<br />
Wagner. “I hope the book will also be of interest<br />
to aircraft and aircraft model enthusiasts as it<br />
features information not previously published<br />
or readily available.<br />
The book includes<br />
information not only<br />
on the tactical reconnaissance<br />
aircraft,<br />
but also the<br />
operational users<br />
and the location<br />
of surviving<br />
examples of<br />
the aircraft.”<br />
Wagner<br />
has worked for<br />
<strong>Lockheed</strong> <strong>Martin</strong> for more<br />
than nine years and is currently a<br />
program manager for Contract and Internal<br />
Research and Development programs involving<br />
Synthetic Aperture Radar (SAR) imaging technologies.<br />
This role has included planning and<br />
conducting experiments using airborne SAR<br />
systems, and developing new processing technologies<br />
and applications. Prior to joining <strong>Lockheed</strong><br />
<strong>Martin</strong>, he spent 22 years serving the United<br />
States Air Force as a Multi-Sensor Image Analyst.<br />
In December 2009 “Air Force Tac Recce<br />
Aircraft: NATO and Non-aligned Western<br />
European Air Force Tactical Reconnaissance<br />
Aircraft of the Cold War (1949-1989)” was<br />
officially released through the self-publishing<br />
company RoseDog Publishing, Inc. The book is<br />
also available in hard copy and digital versions<br />
through www.amazon.com.★
IS&GS-Security<br />
First Quarter<br />
Video on Demand<br />
Team Delivers Full-Motion<br />
Video System to Customer<br />
The U.S. Joint Forces Command is testing a brand<br />
new video intelligence system delivered by IS&GS-<br />
Security that will help commanders take better<br />
control of the flood of video being generated on the<br />
modern battlefield. The Valiant Angel system uses<br />
commercial broadcast television technology and<br />
<strong>Lockheed</strong> <strong>Martin</strong>-developed integration applications<br />
to help operators and analyst collect, archive,<br />
search, analyze and share full-motion video.<br />
This first Valiant Angel system was delivered<br />
just over 90 days after contract award. Joint<br />
Forces Command awarded a team comprised<br />
of <strong>Lockheed</strong> <strong>Martin</strong>, Harris Corporation and<br />
NetApp a $35 million contract to develop the<br />
system in September. The Valiant Angel Network<br />
Operations Center and 20 nodes were delivered<br />
in early December to the Command’s Joint<br />
Intelligence Laboratory, where they have undergone<br />
integration testing in advance of a planned<br />
deployment to Afghanistan.<br />
“Full-motion video is one of today’s most<br />
pressing tactical intelligence challenges,” says<br />
IS&GS-Security Vice President for Spatial<br />
Solutions Dan Rice. “With so many sensors out<br />
there generating so much video, it can be overwhelming<br />
for the user to manage. Joint Forces<br />
Command recognized early on that this challenge<br />
was in need of an innovative new solution — and<br />
one that could get into the hands of warfighters<br />
immediately. We’re proud to be working with<br />
United States Joint Forces Command to rapidly<br />
turn Valiant Angel from contract award into an<br />
operational system.”<br />
Once the system completes the testing phase,<br />
the team will produce and field several Valiant<br />
Angel “nodes” to Afghanistan. Each node consists<br />
of a suite of high-capacity servers that store and<br />
archive video footage from multiple sensors and<br />
unmanned aerial vehicles, coupled with a software<br />
system that lets users catalog, tag, search, and<br />
analyze video clips. For instance, users can search<br />
the archive for a specific person or vehicle, or they<br />
can fuse mapping, geospatial and multi-source<br />
intelligence data with video feeds to conduct<br />
in-depth analysis. Valiant Angel works with<br />
both archived video and with live, video streams.<br />
The Valiant Angel system incorporates<br />
tools and technologies from IS&GS-Security’s<br />
Audacity TM video analysis system, Harris Corporation’s<br />
Full-Motion Video Asset Management<br />
System (FAME TM ), and NetApp’s Data ONTAP<br />
high-performance storage technology.★<br />
▲<br />
IS&GS-Security<br />
Software Engineer Ian<br />
Au, right, gives customers<br />
a hands-on experience<br />
with Valiant Angel.<br />
For more information,<br />
contact Matt Kramer<br />
at 703-466-2794,<br />
matthew.s.kramer@lmco.com.<br />
Connect 15
First Quarter<br />
Enterprise Integration Group<br />
Settling In<br />
16 Connect<br />
▲<br />
Eldi Ndrio<br />
For more information,<br />
contact Brad Wolf<br />
at 610-354-4064,<br />
bradley.l.wolf@lmco.com.<br />
Recent IT Apprentice<br />
Graduate Finds Home<br />
Knowing what career path you<br />
want to pursue can be a scary<br />
thought for a high school student.<br />
Luckily, Eldi Ndrio already has<br />
his plan in place. A recent graduate<br />
from the IS&GS’ Information<br />
Technology (IT) Apprenticeship<br />
Program, Ndrio has accepted a<br />
full-time position in the Enterprise<br />
Integration (EI) Group’s Mission<br />
Analysis and Innovation (MA&I)<br />
division. Ndrio, a member of the<br />
fifth cohort of IT apprentices in<br />
Valley Forge, Pa., is one example<br />
of a successful non-traditional job<br />
placement for an apprentice.<br />
According to Strategic Development<br />
Programs Manager, and co-founder of the<br />
program, Esteria Johnson, “Programs like this<br />
one provide opportunities for talented high school<br />
students in underutilized populations to earn<br />
valuable work experience and develop the skills<br />
necessary to position them for meaningful technical<br />
careers at <strong>Lockheed</strong> <strong>Martin</strong>.”<br />
Career discussions are an integral part of the<br />
IT Apprenticeship Program. While having a career<br />
discussion with Ndrio in 2008, IT Apprenticeship<br />
Operations Manager Gerri Vattimo learned that<br />
Ndrio had a strong interest in math. She set up a<br />
mentoring session with MA&I Senior Manager<br />
Rob Corry, who also invited Bob Wolfe, Ph.D.,<br />
to join, since he has an expertise in modeling<br />
and simulation for communications systems<br />
engineering.<br />
“Through mentoring, Ndrio’s interest and<br />
aptitude for math were identified, and he was<br />
given the opportunity to take on a stretch assignment,”<br />
Corry says.<br />
Wolfe worked with Ndrio to gain a better<br />
understanding of his knowledge base and recommended<br />
Ndrio take MATLAB training while<br />
awaiting clearance.<br />
Once he received security clearance, Ndrio<br />
began his training in the Advanced Communications<br />
and Wireless Solutions group. Since then, he has<br />
found his niche developing MATLAB scripts in<br />
support of a communications model for analysis<br />
of cross polarization and depolarization of radio<br />
waves through rain.<br />
“Throughout the IT Apprenticeship Program,<br />
we learned how to become valued members of a<br />
diverse team, how to use our individual strengths<br />
to achieve mission success, and how to complete<br />
assignments successfully and ethically,” Ndrio says.<br />
“I’m truly honored and proud to be a part of the<br />
EI Group, where I have the opportunity to work<br />
with a wonderful and brilliant group of people.”<br />
Led by the Learning and Development<br />
organization, <strong>Lockheed</strong> <strong>Martin</strong> began the nation’s<br />
first registered IT Apprenticeship Program in<br />
2002, partnering with the Commonwealth of<br />
Pennsylvania, the School District of Philadelphia<br />
and the Philadelphia Youth Network. Talented<br />
high school students enter the program as juniors<br />
and complete two years of intensive training in<br />
technical, professional and interpersonal skills.<br />
The apprentices also receive one year of handson<br />
job experience under the guidance of veteran<br />
<strong>Lockheed</strong> <strong>Martin</strong> employees. Successful IT<br />
apprentices are offered permanent positions at<br />
<strong>Lockheed</strong> <strong>Martin</strong> and an opportunity to earn a<br />
college degree.★
Enterprise Integration Group<br />
First Quarter<br />
Strategic Thinking<br />
Maturity Model<br />
Fostering Employees’<br />
Ability to Drive Strategy<br />
How we solve problems, communicate, create<br />
partnerships, assess risks and opportunities, and<br />
engage the workforce all contribute to successful<br />
strategic thinking initiatives. Earlier this year,<br />
the EI Group launched the Strategic Thinking<br />
Maturity Model to assist employees in improving<br />
their strategic thinking skills. Through a blended<br />
learning approach of videos, dialogues and case<br />
studies, the model aims to cultivate a strategic<br />
thinking environment.<br />
The model enables employees to become more<br />
strategic by examining the concepts that drive<br />
business strategy, and it is also an opportunity<br />
to share ideas. The model focuses on eight key<br />
areas that leadership feels are critical in becoming<br />
empowered strategic thinkers, including Soft Skills,<br />
Performance, Communications, Partnerships,<br />
Systems View, Customer Service, Mission, Vision<br />
and Strategic Plan, and Business and Marketing.<br />
The interactive model is available on the<br />
EI Group’s Learning Strategies Unity space. Each<br />
module focuses on key points of strategic thinking<br />
in their respective areas, with corresponding videos<br />
to facilitate discussions. Guidebooks are also available<br />
for download to help leaders and employees<br />
chart the course and develop strategic thinking<br />
skills.★<br />
Vice President Named for Intelligence Programs Division<br />
In January, Jason O’Connor was selected as the new Vice President for the EI Group’s<br />
Intelligence Programs Division (IPD). In this role, O’Connor will lead an organization<br />
that provides a broad array of systems integration and engineering, information technology<br />
and consulting services to the Intelligence Community through the performance of<br />
over 30 mission-focused programs.<br />
O’Connor is a Full Spectrum Leader with more than 20 years of experience in highly<br />
diverse engineering domains. During his career, he has supported intelligence, military<br />
and commercial efforts, and, for the past three years, he has served as the Director of<br />
IPD’s Enterprise Systems Unit. He is a <strong>Lockheed</strong> <strong>Martin</strong> Qualified Program Manager<br />
and a Certified Information Systems Architect. O’Connor earned a Bachelor’s of Science<br />
degree in Electrical Engineering from Virginia Tech University and a Master’s of<br />
Science degree in Telecommunications and Computer Science from George Washington<br />
University.
First Quarter<br />
Readiness & Stability Operations<br />
Highlighting Global Excellence<br />
18 Connect<br />
▲<br />
CNTPO Areas<br />
of Operation<br />
For more information,<br />
contact Leslie Holoweiko<br />
at 301-543-5550,<br />
leslie.holoweiko@lmco.com.<br />
Counter-Narcoterrorism<br />
Technology Team Recognized<br />
From Colombia to Afghanistan, the drug trade<br />
promotes the kind of violence and lawlessness<br />
in which terrorist groups can thrive. For the<br />
Department of Defense’s Counter-Narcoterrorism<br />
Technology Program Office (CNTPO), the mandate<br />
is straightforward: bring down the narcotics<br />
trade and deal a serious blow to international<br />
terrorism.<br />
The Readiness & Stability Operations (RSO)<br />
CNTPO team that supports this customer through<br />
an Indefinite Delivery/Indefinite Quantity (ID/IQ)<br />
vehicle earned the Product Line’s Presidential<br />
Excellence Award for both truly heroic efforts<br />
and achieving terrific results.<br />
According to RSO Vice President, ID/IQ<br />
Solutions Judy Burke, “On a daily basis, the<br />
CNTPO team communicates clearly, acts ethically<br />
and thinks creatively to maintain <strong>Lockheed</strong><br />
<strong>Martin</strong>’s position as the services integrator of<br />
choice for the CNTPO customer and counternarcotics<br />
community.”<br />
CNTPO Senior Program Manager Todd<br />
Spires adds, “The team had outstanding growth<br />
over the past year. The fact that <strong>Lockheed</strong> <strong>Martin</strong><br />
has been awarded the most task orders and the<br />
most ceiling value of any CNTPO prime says a<br />
great deal about our operational performance.”<br />
But, as Spires points out, financial metrics do<br />
not tell the whole story. The team faced a number<br />
of challenges, including integrating a new program<br />
manager (Spires) and pre-award manager, as<br />
well as bringing both up to speed on ID/IQ processes<br />
— all the while executing current work and<br />
growing the new business.<br />
Fortunately, the team itself is both dynamic<br />
and solid. “The relationship between the various<br />
functions and the operations team is as strong as<br />
I’ve seen in my career with <strong>Lockheed</strong> <strong>Martin</strong>,”<br />
says Spires.<br />
As a result of the team’s continued<br />
performance excellence, new relationships<br />
with strategic customers like the United States<br />
Northern Command and the United States<br />
Southern Command have flourished and work<br />
with traditional CNTPO customers has expanded.<br />
Spires also believes that CNTPO work<br />
has led to new business for <strong>Lockheed</strong> <strong>Martin</strong>.<br />
“The Multi-Sensor Airborne Reconnaissance and<br />
Surveillance System win was another significant<br />
way business has been expanded under the CNTPO<br />
vehicle,” he notes. “That team, which won a NOVA<br />
Award for its efforts, has really helped put the<br />
company in an excellent position.”<br />
The Global Excellence Award team members<br />
include Todd Spires, Christina Plachinski, Gregory<br />
Roe, Sean Leslie, Glenn Keller, Anthony <strong>Martin</strong>o,<br />
Brittany Ericson, Kenneth Majchrzak and Joseph<br />
Rotolo.★
Readiness & Stability Operations<br />
First Quarter<br />
Seeking Stability<br />
Building Security<br />
in South Sudan<br />
Earlier this decade, a genocide that commanded<br />
the world’s attention and horror decimated South<br />
Sudan, leaving it in a state of such severe instability<br />
that the United Nations and the International<br />
Criminal Court were compelled to take immediate<br />
corrective action. It has taken time and the collaboration<br />
of many governments, and multinational<br />
bodies, to start making progress in the country.<br />
As part of that effort, PAE supports the<br />
Department of State in its mission to transform<br />
the Sudanese People’s Liberation Army (SPLA)<br />
from a largely guerilla force to a functional military,<br />
operating under the auspices of the South<br />
Sudanese government.<br />
“An important element of this transformation<br />
focused on developing the physical infrastructure<br />
that would allow the SPLA to establish command<br />
and control,” says Program Manager Carson<br />
Gemignani. The PAE program provided all of<br />
the materials, equipment and labor to design and<br />
construct the SPLA Divisional Headquarters in<br />
the Southern Sudan cities of Duar and Mapel.<br />
“We’ve already completed construction on<br />
these two military encampments for more than<br />
1,000 personnel — and we’ve completed a fence<br />
that surrounds the Southern Sudan Interim<br />
General Headquarters in Juba,” Gemignani<br />
comments.<br />
The team has not stopped there. Led<br />
by Gemignani and Project Manager Marcel<br />
Bahlmann, PAE’s South Sudan team has assisted<br />
in a retrofit of the Mapel headquarters to ensure<br />
structural stability, ensuring the headquarters was<br />
operational.<br />
The PAE team is providing SPLA soldiers<br />
with specific education — from mobile communications<br />
assistance to operating riverine crafts to<br />
the maintenance of divisional headquarters.<br />
Courses such as Non-Commissioned Officer<br />
Training are also made available to the SPLA. In<br />
fact, 41 of the 67 graduates of that training went<br />
on to complete the team’s Instructor Certification<br />
Course and to teach basic training themselves, a<br />
point that fills the team members with pride.<br />
“This is what capacity building is all about,”<br />
Operations Support Manager Eric Hodachok says.<br />
“The idea is not to stay forever, but to give them<br />
the tools.”<br />
There are also several local nationals who<br />
have exceeded performance expectations on their<br />
original assignments — and have been offered other<br />
positions with the company on different projects.<br />
“This provides competitive job opportunities<br />
for locals in the area — and business for in-country<br />
vendors,” remarks Gemignani. “It helps us incorporate<br />
critical local knowledge and support into<br />
our programs.”★<br />
Rassie Erasmus<br />
▲<br />
A PAE engineer in<br />
South Sudan trains a<br />
local national employee.<br />
Employing local nationals<br />
is a key part of capacity<br />
building in challenged<br />
overseas areas — and<br />
their knowledge benefits<br />
the company as well.<br />
Connect 19
First Quarter<br />
Newsmakers<br />
Software<br />
Engineering<br />
Manager Amir<br />
Kazmi received the<br />
Asian American<br />
Most Promising<br />
Engineer Award.<br />
This award is<br />
presented by the<br />
Chinese Institute<br />
of Engineers-USA<br />
organization and<br />
honors outstanding Asian American engineers and<br />
scientists for their personal achievements, as well<br />
as significant contributions in academia, public<br />
service and corporate entities. In addition, many<br />
of the recipients bring about monumental breakthroughs<br />
in science and technology, often with<br />
lasting and global impacts.<br />
The Enterprise<br />
Intergration<br />
Group’s Ken<br />
Van Meter was<br />
elected to the<br />
National Institute<br />
of Standards and<br />
Technology’s<br />
(NIST) Smart Grid<br />
Interoperability<br />
Panel Governing<br />
Board. Van Meter<br />
was elected based on his knowledge and extensive<br />
experience with high technology industries, including<br />
energy and telecommunications. The Smart<br />
Grid Interoperability Panel is a public-private<br />
partnership to support NIST in its endeavor to<br />
coordinate development of a framework that<br />
includes protocols and model standards for information<br />
management to achieve interoperability<br />
of smart grid devices and systems.<br />
20 Connect<br />
New IS&GS <strong>Lockheed</strong> <strong>Martin</strong> Fellows and Senior Fellows Announced<br />
The <strong>Lockheed</strong> <strong>Martin</strong> Fellows Program is a single IS&GS-Civil<br />
corporate-wide program to recognize, honor and New Fellows: Mike Glasgow, Melissa Kirvenreward<br />
the highest levels of accomplishment in the Brooks, Michael Nance, Sergio Torres, Sagar<br />
individual contributor technical career fields. Less Vidyasagar, Elton Witt<br />
than one percent of the technical population is Renewed Fellow: Judith Klein<br />
selected as Fellows or Senior Fellows. Congratulations<br />
to IS&GS 2009 new and renewed Fellows IS&GS-Defense<br />
who began three-year terms on January 1, 2010, New Fellows: Jennifer Deang, Joe Gothard, Art<br />
giving IS&GS a new total of 78 Fellows and 11<br />
Gower, Russ Johnson, John Noblin, Gary<br />
Senior Fellows.<br />
Phillis, Dave Richmond, Dan Sullivan<br />
Renewed Fellow: John Henderson<br />
IS&GS<br />
New Senior Fellow: Michael McGuire<br />
IS&GS-Security<br />
New Fellows: Bob (Bernard) Lewis, Perri Nejib,<br />
Chief Technology Office<br />
Barry Nutter, Carl Peters, Shawn Riley<br />
New Senior Fellow: Conrad Wiser<br />
New Fellows: Bob Fegan, Kevin Woodward Enterprise Intergration Group<br />
Renewed Fellows: Chung-Fu Chang, Gary Mastin, New Fellows: Hal Deering, Carl Garthwaite,<br />
Al Piesco<br />
Stephen Giacomucci, Ken Myers, Terri Purdy<br />
Renewed Fellow: Tim Keller
Newsmakers<br />
First Quarter<br />
Black Engineer<br />
of the Year Awards Presented<br />
IS&GS employees were recently recognized<br />
for their achievements in shaping the future<br />
of science, technology and engineering. These<br />
employees were named Modern Day Technology<br />
Leaders and were honored at the Black Engineer<br />
of the Year Awards (BEYA) conference, in<br />
Baltimore, Md., in February. The BEYA Science,<br />
Technology, Engineering and Mathematics Global<br />
Competitiveness Conference is a three-day event<br />
that offers workshops and professional development<br />
seminars.<br />
▲<br />
<strong>Lockheed</strong> <strong>Martin</strong><br />
Chairman and Chief<br />
Executive Officer Robert<br />
J. Stevens presents the<br />
President’s Award for<br />
IT Leadership to IS&GS<br />
Program Surveillance<br />
Vice President Pamela<br />
Blow-Mitchell.<br />
IS&GS award winners include:<br />
President’s Award for IT Leadership<br />
Pamela Blow-Mitchell IS&GS Program<br />
Surveillance<br />
2010 Modern Day Technology Leader Award<br />
Channing Corley IS&GS-Civil<br />
Dean Coleman IS&GS-Civil<br />
Karen Estelle Dodson IS&GS-Civil<br />
Frantz Gilbert Dussek IS&GS-Security<br />
Steven Esposito Enterprise<br />
Integration Group<br />
Tia Furr IS&GS-Civil<br />
Matthew Harner Enterprise<br />
Integration Group<br />
Ashish Kejriwal IS&GS-Civil<br />
Peyton Lassiter IS&GS-Defense<br />
Jason Loveland IS&GS-Security<br />
Dawna Morningstar IS&GS-Security<br />
Rakesh Patel Enterprise<br />
Integration Group<br />
Gregory Roberts IS&GS-Security<br />
Khalilah Wilkinson IS&GS-Civil<br />
IS&GS’ Chief Technology Officer Rick Johnson and IS&GS-<br />
Civil Vice President Kay Kapoor received the Federal 100 award<br />
from Computer Week and the 1105 Government Information<br />
Group for contributions to the federal IT community. The<br />
Federal 100 award recognizes individuals in government and<br />
industry who made significant contributions to the federal<br />
information technology community in 2009. This year’s winners,<br />
chosen by a select panel of government and industry leaders,<br />
include 30 from industry and 70 from the federal government<br />
— 42 in civilian agencies and 28 in the defense sector.
First Quarter<br />
Outreach<br />
▲ Employees in Santa Maria, Calif., collected toys and<br />
raised more than $700 dollars to support Toys for Tots<br />
during their 3rd Annual Chili Cook Off.<br />
▲ The Outsourcing Desktop Initiative (ODIN) team at<br />
Stennis Space Center, Ms., participated in the Second<br />
Annual Live United — United Way of South Mississippi<br />
Trike Races in November 2009. The ODIN team was the<br />
overall winners with Mark Ashley, winning the Feature<br />
Race. Simone Crider, also won the fan voted “Favorite<br />
Trike Driver” Award. Mark Ashley, Mike Dedeaux, Connie<br />
Hulbert, Terri Anderson and Myles Bernard (pictured)<br />
advanced to the “Stennis Site Wide Trike Race Finals”<br />
in December 2009 where Ashley won second place. The<br />
rivaled race competition between Myles Bernard, <strong>Lockheed</strong><br />
<strong>Martin</strong>, and Al Watkins, AGT, was also held with Bernard<br />
winning back the trike trophy for <strong>Lockheed</strong> <strong>Martin</strong>.<br />
▲ Network of Volunteers<br />
(NOVA) members<br />
in Valley Forge, Pa.,<br />
participated in the<br />
<strong>Martin</strong> Luther King,<br />
Jr. Day of Service at<br />
Valley Forge National<br />
Historical Park.<br />
22 Connect<br />
▲ IS&GS-Security Northern Virginia Advanced Technical Leadership Program participants collected, wrapped and<br />
delivered more than 500 presents to INOVA Pediatric Hospital. The team held a party for patients and their families to<br />
deliver the gifts and bring some needed holiday cheer.
Outreach<br />
First Quarter<br />
▲ The Northern Virginia chapter of the EnVision affinity<br />
group collected more than 220 items of clothing to donate<br />
to Boaz & Ruth, an organization that provides services to<br />
people returning from the Virginia Correctional System.<br />
The organization provides halfway homes, clothing,<br />
mentoring and job creation to help stabilize the community.<br />
The drive is a part of the larger effort the team calls the<br />
“Small Acts of Kindness Campaign.”<br />
▲ PAE employees in South Sudan enjoy helping at an<br />
orphanage in Juba, where they have donated money, clothing<br />
and toys. Pictured is PAE Mission Information Officer<br />
Brian Dempsey surrounded by children at the orphanage.<br />
▲ IS&GS employees presented Watkins Mill High School in Montgomery County, Md., and Charles Herbert Flowers<br />
High School in Prince George’s County, Md., with checks to support their science, technology, engineering and math<br />
programs. Darryl Dortch, Desira Stearns and Sarn Bien-Amie presented a check for $10,000 to the Watkins Mill High<br />
School Project Lead the Way (PLTW) program leads (pictured), and Darryl Durst, Rick Williams and Desira Stearns<br />
presented a check for $13,000 to the Flowers High School PLTW program leads. Norristown High School in Norristown, Pa.,<br />
also received a $10,000 PLTW grant.<br />
PLTW is a key component of Engineers in the Classroom and <strong>Lockheed</strong> <strong>Martin</strong>’s corporate K-12 education outreach<br />
strategy. In communities where its employees live and work, the Corporation strategically partners with select PLTW<br />
schools to supplement the pre-engineering course-work by closely working with students to provide real-world examples of<br />
the curriculum in practice, serving as mentors to students, and acting as industry advisors to PLTW teachers.<br />
Connect 23
First Quarter<br />
Ethics<br />
A Focus on<br />
Compliance in 2010<br />
Compliance Forms<br />
the Foundation for a<br />
Strong Ethical Culture<br />
Conducting business in accordance with applicable<br />
laws, rules and regulations is of the utmost importance<br />
to the business and will always be a top<br />
priority for IS&GS and <strong>Lockheed</strong> <strong>Martin</strong>.<br />
To ensure full compliance in this regard,<br />
the Corporation’s Business Conduct<br />
Compliance Training program<br />
requires employees to<br />
complete certain<br />
courses designed<br />
to raise<br />
awareness<br />
of key topics.<br />
The IS&GS Ethics<br />
Office recognizes that this requires<br />
a significant time commitment on the<br />
part of employees. To ensure employees are only<br />
taking the courses they need and that add value to<br />
the business, a focused effort has been underway<br />
to re-baseline compliance training across the<br />
Business Area. This effort will ensure the efficient<br />
use of our training resources, while still addressing<br />
any key risk areas. The end result will be a more<br />
focused, streamlined and tailored training plan<br />
for employees.<br />
Look for a possible change to your Compliance<br />
Training Plan. Most importantly, stay engaged<br />
and ensure that you complete your required training<br />
courses because IS&GS performance depends<br />
on full compliance from every employee.★<br />
Charging Your Time<br />
It is imperative that all employees reaffirm<br />
their commitment to accurate and timely<br />
labor charging. Employees are required from<br />
the outset of employment to recognize and<br />
strictly practice proper labor charging. This<br />
responsibility is an area where we must apply<br />
our highest ethical standards, because our<br />
reputation and our business depend on it.<br />
All employees must follow these basic rules<br />
when charging their time:<br />
••Charge what you work.<br />
••Know what you are charging.<br />
••Do not record hours while not working<br />
(e.g. breaks, lunch, etc.).<br />
••Enter your time daily.<br />
Managers have the added responsibility<br />
of ensuring each of their employees has the<br />
tools and training necessary to adhere to<br />
IS&GS’ labor charging policies and procedures.<br />
All employees should complete the<br />
Labor Charging course in the Learning<br />
Management System.<br />
For additional information on IS&GS<br />
labor charging practices, please reference<br />
SOE-0457 Labor Charging Guidance or<br />
contact your manager or Human Resources<br />
business partner.<br />
For more information, contact Joseph Kale<br />
at 301-240-7525, joseph.kale@lmco.com.<br />
24 Connect
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<strong>Lockheed</strong> <strong>Martin</strong> Corporation<br />
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