Facilitator Handbook 2005 - PRIMIS
Facilitator Handbook 2005 - PRIMIS Facilitator Handbook 2005 - PRIMIS
PRIMIS Facilitator Handbook Supporting Quality Services Training Plan - Links to other PRIMIS training Facilitators attending the Supporting Quality Services training module would also find the following PRIMIS training modules of interest: • Quality Data, Quality Outcomes • Clinical Coding • Facilitation Skills • Action Planning and Supporting Change • Information Governance • Path to Paperless • Supporting Quality Outcomes • Supporting Quality Review • Primary Care Data Uses and Abuses Please note: many of the above training modules overlap and offer a certain amount of core content and study. It would benefit the facilitator to have undertaken these previous modules to provide a rounded understanding of information management before undertaking this training module, although this is not a necessity. 74 PRIMIS
Supporting Quality Review PRIMIS Facilitator Handbook Supporting Quality Review Background The New GMS Contract, and in particular the Quality and Outcomes Framework (QOF), is designed to reward health care providers for the quality of care they provide rather than the quantity. The incentives for practices to deliver good chronic disease management across a range of diseases are strong both clinically and financially. In order for practices to deliver good quality care to their patients as required under the QOF, they need to work constructively with their PCO. The PCO can assist practices by identifying areas that need further support at practice level and areas that require a cross-practice approach. Part of that process is the QOF Assessment Visit, the first of which were carried out between October 2004 and January 2005. The first part of this process is the collection of data, 75% of which can be collected by means of an automated process of data collection and points calculation. These are the data items recorded in the patient’s electronic record and used by the clinical system’s own tool for calculating points. These data are sent to a centralised Quality Management Analysis System (QMAS) on a monthly basis for analysis. The remaining 25% is not collectable in this way as the data do not feature in an easily identifiable way within the clinical record. The PCO must proactively collect these data in partnership with practices. These items of data need to be collected in advance of any meeting with the practice for a meaningful discussion and development of action plans. In addition, there are other strands of information regularly fed to the PCO about practices that can be brought together to inform the discussion about the QOF. The Training The training takes place over a full day and is run on a group workshop basis. It covers the following topics: Overview of the QOF and QMAS The recording and reviewing arrangements of the New GMS Contract and an awareness of the data needed to support the reporting and verification process are discussed. The annual review principles and timetable This includes discussion on the role and make up of the visiting team and a look at the review visit timetable and confidentiality issues. Supporting data and evidence Tools and techniques at the disposal of facilitators to support practices during the review process are discussed, together with a look at some possible post-review outcomes. Further information on the background and subject matter included in this training is available in the form of a workbook. This is provided to facilitators during the training. PRIMIS 75
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<strong>PRIMIS</strong> <strong>Facilitator</strong> <strong>Handbook</strong><br />
Supporting Quality Services<br />
Training Plan - Links to other <strong>PRIMIS</strong> training<br />
<strong>Facilitator</strong>s attending the Supporting Quality Services training module would also find<br />
the following <strong>PRIMIS</strong> training modules of interest:<br />
• Quality Data, Quality Outcomes<br />
• Clinical Coding<br />
• Facilitation Skills<br />
• Action Planning and Supporting Change<br />
• Information Governance<br />
• Path to Paperless<br />
• Supporting Quality Outcomes<br />
• Supporting Quality Review<br />
• Primary Care Data Uses and Abuses<br />
Please note: many of the above training modules overlap and offer a certain amount<br />
of core content and study. It would benefit the facilitator to have undertaken these<br />
previous modules to provide a rounded understanding of information management<br />
before undertaking this training module, although this is not a necessity.<br />
74 <strong>PRIMIS</strong>
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