Facilitator Handbook 2005 - PRIMIS

PRIMIS Facilitator Handbook
Supporting Quality Services
The Training
The training takes place over a full day and is run on a group workshop basis. It covers
explanations of the different services and practical exercises that highlight the information
management issues with commissioning and monitoring an enhanced service. It highlights how
the facilitator is able to support both the practices and the PCO.
The main sections of the training course are as follows:
• What are essential, additional and enhanced services?
An explanation of each type of service and how they apply to primary care,
including when and who should carry them out. What is meant by a preferred
service provider.
• The Financial Provision for Services
A brief look at the statement for financial entitlement and an explanation of how the
services are funded, including a discussion of the differences between GMS and
PMS practices.
• Identifying issues around providing a clinical specification
This practical exercise looks at the difficulty in providing an accurate clinical
specification and issues that need to be considered for both practices and PCOs in
recording and extracting clinical data.
• The provision of a service by an outside provider
This practical exercise raises the items for consideration by a team or outside
supplier providing services for a practice, and the practice for whom those services
are being supplied. The exercise and following debate highlight issues of concern
to PCOs, practices and facilitators around the provision and monitoring of these
services.
• What can the facilitator do?
A summary of the previous issues and a discussion on how the issues raised relate
to an information facilitator, and how the facilitator can help practices and PCOs
with their information management requirements.
Further information on the background and subject matter included in this training is available
in the form of a workbook. This is provided to facilitators during the training.
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