Facilitator Handbook 2005 - PRIMIS

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PRIMIS Facilitator Handbook Information Governance IM&T Security The NHS and its partners handle vast quantities of sensitive information every day, including both clinical and non-clinical information. Comprehensive policy and guidance on information security and relevant risk management need to be in place, thereby ensuring that all reasonable care and safeguards to protect both the physical security of information technology and the data contained have been taken. This is often referred to as CIA – protecting the Confidentiality, Integrity and Availability of NHS systems and the data held within them. Records Management An organisation’s records represent the organisation’s corporate memory, providing evidence of actions and decisions, while also supporting daily functions and operations. Records support policy formation and managerial decision-making; they protect the interests of the organisation, and also the rights of patients, staff and members of the public. Information Quality Assurance All health care is information-driven, be it for the provision of direct clinical care of the patient, for disease surveillance, for medical research or for health care management. Any threat to the quality of that information is therefore a direct risk to the quality of the service provided by the NHS and those who access that service. Clearly, setting standards for assuring good data quality is an important element of information governance. The Information Governance Toolkit, which provides a route map for the achievement of best practice in information governance for NHS organisations, makes it a requirement for general practices to participate in a recognised scheme of data quality, such as PRIMIS, or to undertake regular detailed in-house checks on data quality. These five key areas, including the relevant legislation, policy and guidance, are covered in the PRIMIS Information Governance training module. Information Governance and the PRIMIS Process Throughout the PRIMIS process, there are many aspects of the work where information governance needs to be considered. These include: • data quality - an important component of information governance • confidentiality agreements with participating practices • protocols for sharing named practice data • confidentiality safeguards inherent within MIQUEST • using report style MIQUEST queries run as a local enquirer, such as CHART • records management policies • access to the computers in general practice • confidentiality and security of information held on computers. 56 PRIMIS
Information Governance PRIMIS Facilitator Handbook The Training The training takes place over a full day and is run on either an individual scheme or group basis. The aim of the Information Governance module is to provide information facilitators with an overview of the relevant information governance legislation, policy and guidance, placing it in the context of the PRIMIS process and their role as information facilitators. Further information on the background and subject matter included in this training is available in the form of a workbook. This is provided to facilitators during the training. A refresher module is also available, which provides an overview of legislation, policy and guidance only. This is designed for information facilitators who have already attended the full training module session but who wish to keep up to date with the latest information governance standards. Learning Objectives The training will provide information facilitators with: • an awareness of the key factors that need to be taken into account in relation to information governance • an understanding of how information governance interacts with the PRIMIS process • an awareness of relevant security and confidentiality legislation • an understanding of the impact of information governance on the role of the facilitator • an awareness of the Caldicott principles and definitions • an understanding of risk management and analysis. Further Reading Between You and Me, Protecting Personal Information. NHS Information Authority 2001 (Caldicott toolkit Document reference No: 2001-1A-730) www.nhsia.nhs.uk/caldicott General Medical Council. Confidentiality: Providing and Protecting Information, 2000 Guidelines for Professional Practice, 1966. United Kingdom Central Council for Nursing, Midwifery and Health Visiting (UKCC). Code of Conduct 2000. Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR). Clinical Records in Primary Care: Access and Confidentiality 1999. The Royal College of General Practitioners www.rcgp.org.uk PRIMIS 57
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Contents Introduction 1 The PRIMIS
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Facilitator Handbook 2005 - PRIMIS

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