Facilitator Handbook 2005 - PRIMIS
Facilitator Handbook 2005 - PRIMIS Facilitator Handbook 2005 - PRIMIS
PRIMIS Facilitator Handbook What Is Primary Care? 24 PRIMIS
Quality Data, Quality Outcomes PRIMIS Facilitator Handbook Quality Data, Quality Outcomes Background The effective use of information management and technology is at the heart of the strategy to modernise the NHS, with quality information seen as the key to improving patient care and public health. "The most valuable repository about the current health of the population may well be GP records." Information for Health, NHS Executive, 1998 The new GMS contract puts an emphasis on data quality for measuring achievement. “In order to measure achievement, practices will have to enter and retrieve high quality information from their practice clinical systems. To qualify for payment, quality framework data will be recordable, repeatable, reliable, consistent and auditable. IM&T systems are required in order to deliver such requirements. Education and training of practice staff will be supported through funded national programmes.” New GMS Contract 2003 - Investing in General Practice However, the primary care clinical system is more than just a data repository, being used as an integral part of the GP’s decision-making process during the consultation. Data quality is therefore essential at many levels. In 2000, electronic records were granted medico-legal status. Although provision is made for non-computerised practices, the expectation is that complete and accurate data will be recorded on a GP clinical system. There are certain areas of the patient’s medical history under the new GMS contract where there is consensus on how data should be entered. However, this is not always the case, especially in general practice where patients often present with problems which are not necessarily clear-cut and easy to record, are seen by different professionals and in different places. It is, therefore, essential to understand the processes involved in capturing data from the various sources within and outside of the practice in an accurate format. Data which are not accurate, complete, relevant, up-to-date and accessible may be dangerous to patients. For example, if a repeat prescription is not recorded accurately, severe harm to the patient could ensue; if an allergy is not entered, the record is not complete – such inadequacies could lead to medico-legal problems for the clinician and the practice. The Quality Data, Quality Outcomes training module provides new PRIMIS facilitators with knowledge and understanding of the importance of data quality and the recording of data for the quality and outcomes indicators of the new GMS contract. It will raise an awareness of the issues around the flow of data in and around a general practice and the difficulties in recording data and validating the quality of the data when they are entered and when they are later retrieved. The information facilitator will be able to encourage practices to use their GP clinical systems for recording data for quality outcomes, and apply change management theory to general practice. PRIMIS 25
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<strong>PRIMIS</strong> <strong>Facilitator</strong> <strong>Handbook</strong><br />
What Is Primary Care?<br />
24 <strong>PRIMIS</strong>