Facilitator Handbook 2005 - PRIMIS

Training Needs Assessment and Scheme Management
PRIMIS Facilitator Handbook
Training Needs Assessment and Scheme Management
Background
There are many factors that determine how successful a project is in meeting its objectives.
Setting up a project to improve information management skills and data quality in primary care
is no easy task. Many of the existing PRIMIS schemes have taken different approaches to their
scheme management. For example, in Cambridgeshire the emphasis was put on:
• having a clear vision of what was
expected from the initiative
• recruiting the right people
• management support
• clinical ownership
Management support, recruiting the right people,
having clear objectives and a detailed activity
plan are common themes across many schemes.
"The whole emphasis has been on
actually setting up the process and
making sure that there is ownership of the
problems within the practice. We need to
put in place a process that keeps it going
when we walk away as facilitators."
Cambridgeshire PRIMIS
The aim of this training module is to provide guidance on project management, obtaining
resources and equipment, networking within organisations, and recruiting and carrying out
baseline assessments with practices, including issues of security and confidentiality.
Facilitators are also provided with an awareness of the MIQUEST process, an understanding
of issues surrounding data confidentiality, and an understanding of how to construct an action
plan. The training includes the development of an individual action plan for the first few months
of the facilitator’s work, based on their own training needs. Also covered are the skills and
techniques required for the facilitator to assess the information training needs of the practices
that they will be supporting.
The Training
The training takes place over a half or full day, and is run on an individual scheme basis. The
training session starts with the facilitator completing a Training Needs Assessment (TNA) to
enable the Learning Consultant to tailor the PRIMIS training package to their individual needs.
The exact format of the training will then depend on the previous experience of the facilitator
and the current status of the project, but is likely to include discussion around some or all of
the following topics:
• reasons for setting up a data quality improvement scheme
• how a data quality improvement scheme is organised
• managing the scheme and maintaining enthusiasm
• the role of the local project board and who should be involved
• information governance issues
• the role of the facilitator
• recruiting practices
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