Facilitator Handbook 2005 - PRIMIS

Facilitator Handbook 2005 - PRIMIS Facilitator Handbook 2005 - PRIMIS

primis.nottingham.ac.uk
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PRIMIS Facilitator Handbook The PRIMIS Training Agenda Information Governance With increasing emphasis on confidentiality and security in health care, this module is based on the policy and legal context of Caldicott, the Data Protection Act, BS7799 and the Freedom of Information Act. Facilitators gain an understanding of risk management and information governance, and how these interact with the PRIMIS process and agreements. Path to Paperless This module provides facilitators with guidance on the legal considerations and protocols required to be able to support their practices through the transition from paper to electronic patient records. Data Quality and Patient Safety Facilitators learn about the role of the National Patient Safety Agency and the safety features inherent in GP clinical computer systems, as well as the impact of data quality on patient safety. Supporting Quality Outcomes This module helps facilitators to guide practices in implementing the quality and outcomes framework of the new GMS contract. The training provides an understanding of the structure, process and outcomes for each of the clinical indicators and the ten disease areas in the clinical domain. Supporting Quality Services This training session looks at changes to the provision of primary health care services in the new GMS contract. It focuses on particular issues around Directed Enhanced Services and National Enhanced Services so that facilitators can help practices with data recording. Supporting Quality Review Facilitators are given an overview of the recording and review arrangements for the new GMS contract and an awareness of the data needed to support the reporting and verification process. Primary Care Data Uses and Abuses This module helps facilitators and others in their PCO to understand how to use aggregated primary care data to support their work, as well as becoming aware of some of the pitfalls to avoid. 16 PRIMIS

Training Needs Assessment and Scheme Management PRIMIS Facilitator Handbook Training Needs Assessment and Scheme Management Background There are many factors that determine how successful a project is in meeting its objectives. Setting up a project to improve information management skills and data quality in primary care is no easy task. Many of the existing PRIMIS schemes have taken different approaches to their scheme management. For example, in Cambridgeshire the emphasis was put on: • having a clear vision of what was expected from the initiative • recruiting the right people • management support • clinical ownership Management support, recruiting the right people, having clear objectives and a detailed activity plan are common themes across many schemes. "The whole emphasis has been on actually setting up the process and making sure that there is ownership of the problems within the practice. We need to put in place a process that keeps it going when we walk away as facilitators." Cambridgeshire PRIMIS The aim of this training module is to provide guidance on project management, obtaining resources and equipment, networking within organisations, and recruiting and carrying out baseline assessments with practices, including issues of security and confidentiality. Facilitators are also provided with an awareness of the MIQUEST process, an understanding of issues surrounding data confidentiality, and an understanding of how to construct an action plan. The training includes the development of an individual action plan for the first few months of the facilitator’s work, based on their own training needs. Also covered are the skills and techniques required for the facilitator to assess the information training needs of the practices that they will be supporting. The Training The training takes place over a half or full day, and is run on an individual scheme basis. The training session starts with the facilitator completing a Training Needs Assessment (TNA) to enable the Learning Consultant to tailor the PRIMIS training package to their individual needs. The exact format of the training will then depend on the previous experience of the facilitator and the current status of the project, but is likely to include discussion around some or all of the following topics: • reasons for setting up a data quality improvement scheme • how a data quality improvement scheme is organised • managing the scheme and maintaining enthusiasm • the role of the local project board and who should be involved • information governance issues • the role of the facilitator • recruiting practices PRIMIS 17

<strong>PRIMIS</strong> <strong>Facilitator</strong> <strong>Handbook</strong><br />

The <strong>PRIMIS</strong> Training Agenda<br />

Information Governance<br />

With increasing emphasis on confidentiality and security in health care, this module<br />

is based on the policy and legal context of Caldicott, the Data Protection Act,<br />

BS7799 and the Freedom of Information Act. <strong>Facilitator</strong>s gain an understanding of<br />

risk management and information governance, and how these interact with the<br />

<strong>PRIMIS</strong> process and agreements.<br />

Path to Paperless<br />

This module provides facilitators with guidance on the legal considerations and<br />

protocols required to be able to support their practices through the transition from<br />

paper to electronic patient records.<br />

Data Quality and Patient Safety<br />

<strong>Facilitator</strong>s learn about the role of the National Patient Safety Agency and the<br />

safety features inherent in GP clinical computer systems, as well as the impact of<br />

data quality on patient safety.<br />

Supporting Quality Outcomes<br />

This module helps facilitators to guide practices in implementing the quality and<br />

outcomes framework of the new GMS contract. The training provides an<br />

understanding of the structure, process and outcomes for each of the clinical<br />

indicators and the ten disease areas in the clinical domain.<br />

Supporting Quality Services<br />

This training session looks at changes to the provision of primary health care<br />

services in the new GMS contract. It focuses on particular issues around Directed<br />

Enhanced Services and National Enhanced Services so that facilitators can help<br />

practices with data recording.<br />

Supporting Quality Review<br />

<strong>Facilitator</strong>s are given an overview of the recording and review arrangements for the<br />

new GMS contract and an awareness of the data needed to support the reporting<br />

and verification process.<br />

Primary Care Data Uses and Abuses<br />

This module helps facilitators and others in their PCO to understand how to use<br />

aggregated primary care data to support their work, as well as becoming aware of<br />

some of the pitfalls to avoid.<br />

16 <strong>PRIMIS</strong>

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