volume 2 issue 5 2009 - Mobile Production Pro
volume 2 issue 5 2009 - Mobile Production Pro
volume 2 issue 5 2009 - Mobile Production Pro
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Giving Control<br />
Back to the Guests<br />
The Andaz has done something very unique,<br />
starting with the hotel check-in process.<br />
There is no longer a front desk. Some may<br />
wonder how this is feasible, but the Andaz<br />
has figured out a way to make the check-in<br />
process smoother than ever before. Freedman<br />
explains, “The front desk is a thing of the past; it<br />
went away with the Hyatt West Hollywood. Now,<br />
we have Hosts that greet you on the front drive<br />
as you’re stepping out of your car. From that<br />
moment, your check-in experience has begun. The<br />
Hosts escort you into our Lounge (traditionally<br />
a lobby) and offer you a complimentary beverage<br />
of your choice. From there, the check-in is<br />
essentially up to the guest. Because the Hosts have<br />
handheld tablets, which serve as a mobile front desk,<br />
you can be checked in while sitting in the lounge,<br />
as you’re in the elevator going to the room, or even<br />
sitting in the restaurant having a snack. It’s all<br />
up to you! Because of this new technology, the<br />
possibilities and capabilities are endless.”<br />
The Andaz Brand<br />
One may notice that the Andaz hotels<br />
are not cookie-cutter. They are designed<br />
according to the market environment. They<br />
offer all the benefits of a Hyatt, but it’s a new<br />
brand of sophistication and class. The Andaz<br />
West Hollywood has a very timeless décor<br />
and strives to offer guests a refreshed feeling<br />
when walking off the very busy Hollywood<br />
strip. The Andaz hotel brand is operationally<br />
green, using eco-friendly cleaning products<br />
and recycling. They feature a “market fresh”<br />
concept, where all the produce and proteins<br />
are delivered to the hotel daily from the<br />
local farmer’s market. All wines are local as<br />
well. This allows hotel guests to feel more<br />
connected to the community they are visiting.<br />
The Andaz West Hollywood is one hotel that<br />
definitely understands the entertainment<br />
market and what it takes to please the road<br />
warriors. S<br />
Booking<br />
Michelle Freedman<br />
Entertainment Senior Sales Manager<br />
323-785-6056<br />
michelle.freedman@andaz.com<br />
8401 W. Sunset Boulevard<br />
West Hollywood, CA 90069<br />
v i s i t westhollywood.andaz.com<br />
The Room<br />
Breakdown<br />
The Andaz provides the heaviest amount<br />
of rooms with two beds. Plus, the beds are<br />
queen-size instead of doubles. There are 88<br />
queen-with-queen rooms total, which is very<br />
convenient for a large crew. There is also a<br />
huge amount of connecting rooms, which is<br />
convenient for those needing two rooms for<br />
creating a production office.<br />
The breakdown is as follows:<br />
257 rooms<br />
1 Penthouse<br />
19 Corner Kings<br />
117 Hillside View rooms<br />
120 Sunset View rooms (features a<br />
sunroom with ceiling to floor glass)<br />
mobile production monthly 9