Innovation in the UK Retail Sector - Nesta
Innovation in the UK Retail Sector - Nesta
Innovation in the UK Retail Sector - Nesta
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Contents<br />
<strong>Innovation</strong> <strong>in</strong> <strong>the</strong> <strong>UK</strong> <strong>Retail</strong> <strong>Sector</strong><br />
<strong>Innovation</strong> <strong>in</strong> <strong>the</strong> <strong>UK</strong> <strong>Retail</strong> <strong>Sector</strong><br />
0. Executive Summary 4<br />
1. Introduction 8<br />
2. The nature and contribution of retail<strong>in</strong>g as a sector 9<br />
a. The size and growth of <strong>the</strong> retail sector<br />
b. Drivers of change<br />
3. What are <strong>the</strong> dist<strong>in</strong>ctive characteristics of retail <strong>in</strong>novation? 16<br />
a. How different is retail <strong>in</strong>novation?<br />
b. Selected characteristics of retail <strong>in</strong>novation<br />
i. <strong>Retail</strong>ers as <strong>in</strong>novation hubs<br />
ii. The low appropriability of <strong>the</strong> retail environment<br />
iii. Predom<strong>in</strong>ance of non-technological <strong>in</strong>novation<br />
iv. Hybrid characteristics of retail <strong>in</strong>novation<br />
v. <strong>Retail</strong>ers’ reverse <strong>in</strong>novation cycle<br />
4. How do retailers th<strong>in</strong>k about <strong>in</strong>novation? 26<br />
a. Strategic retail <strong>in</strong>novation<br />
b. Operational retail <strong>in</strong>novation<br />
c. The retail <strong>in</strong>novation pyramid<br />
5. What drives retail <strong>in</strong>novation? 34<br />
a. External to <strong>the</strong> retailer<br />
b. Internal to <strong>the</strong> retailer<br />
6. What are <strong>the</strong> barriers to retail <strong>in</strong>novation? 43<br />
7. What are <strong>the</strong> measures of retail <strong>in</strong>novation? 47<br />
a. The extent of measurement<br />
b. Types of measures<br />
c. Levels of application<br />
8. Recommendations to stimulate and support <strong>in</strong>novation <strong>in</strong> retail<strong>in</strong>g 54<br />
a. Promot<strong>in</strong>g <strong>in</strong>novation<br />
b. Facilitat<strong>in</strong>g barrier reduction<br />
c. Foster<strong>in</strong>g skills and organizational <strong>in</strong>novation<br />
d. Promot<strong>in</strong>g <strong>in</strong>novation <strong>in</strong> susta<strong>in</strong>ability<br />
9. References and fur<strong>the</strong>r read<strong>in</strong>g 74<br />
Appendix 1: Research Methodology 78<br />
Appendix 2: Glossary of Terms<br />
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