CLAIMS AND BENEFITS MANAGEMENT - ConVista

CLAIMS AND BENEFITS MANAGEMENT
ACTIVELY CONTROLLING THE MOMENT OF TRUTH
CLAIMS
MANAGEMENT
The ConVista service offering
In addition to designing and implementing claims
management processes, ConVista provides services to
ensure the seamless integration of your policy management,
payment transactions as well as frontends, mobile
apps, external service providers and other systems, e.g.
for customer relationship management, procurement or
fraud detection. While focusing on claims management
processes, we never lose the big picture.
ConVista combines process expertise with fi rst-rate
technology know-how. ConVista consultants are specialized
in the implementation, maintenance and development
of the SAP component Claims Management and
the integrated packaged solution msg.PIA.
SAP FS-CM is the core component for claims management.
It was developed as a fl exible and highly adaptable
software, which focuses on a holistic approach to
claims processes for car insurance, building and contents,
liability, accident, medical and life insurance.
SAP Claims Management was designed as a standalone
system, but can be seamlessly integrated into a SAP
or non-SAP system environment by the means of
standardized interfaces.
ConVista has been able to prove their expertise many
times over in successful international implementation
projects, where the wealth of experience and know-how
of their consultants were the decisive factors.
ConVista provides system and process analysis, process
redesign, software specifi cations, as well as software
implementation and development and go-live-support.
For example every month, around 10,000 claims are
reported via interfaces designed by ConVista and processed
in FS-CM. SAP Claims Management will support
your efforts to increase the effi ciency of your business
processes. SAP FS-CM and your claims administrators
are ‘actively’ supported when processing complex
claims or performance cases. SAP FS-CM will help process
claims from the initial claims report to allocating
the claim to an administrator and the actual claims processing
leading to a more effi cient claims process and a
signifi cant reduction in cost.
YOUR BENEFITS
Streamlined processes, higher level of automation and shorter project run times
Customer-specifi c, tailored solutions and made-to-measure services internationally
Concept and implementation of complete claims and performance management processes
Integration support for policy and in/out payment processes, and for the implementation of external service
providers and fraud detection mechanisms
Worldwide company presence with many years of experience in processes and implementations across all
insurance sectors
Optimization and control of reserves, payments and debts
© ConVista Consulting AG 2012 4