Medicare Advantage and Prescription Drug Plans December 28 ...

Plan Communications User Guide Appendices, Version 6.3
H: Validation Messages
Table H-1 lists validation messages that appear directly on the screen during data
entry/processing in the status line (the line just below the title line, as in Figure H-1).
Figure H-1: Validation Message Placement on Screen
These are common validation messages, not specific to a single screen but related to the fields
that appear on many screens. Note that screen/function-specific messages appear in the section
related to the specific function and are associated with the specific screen.
Table H-1: Validation Messages
Error Messages
User must enter a contract number
A contract number must start with an ‘E’, ‘H’, ‘R’,
‘S’, ‘X,’ or ‘9’, followed by four characters
User must enter a sex
User must select a state
Invalid Contract/PBP combination
Invalid Contract/PBP/segment combination
is invalid. Must have format
(M)M/(D)D/YYYY
User must enter
PBP number must have three alphanumeric characters
Please enter at least one of the required fields
Please enter user ID or password
Segment number must have three digits
The claim number is not a valid SSA or RRB number,
or CMS Internal number
The last name contains invalid characters
The user ID contains invalid characters
You do not have access rights to this contract
Suggested Action
Enter the field specified by the message.
Re-enter the field and follow the format indicated in the
message.
Enter the field specified by the message.
Enter the field specified by the message.
Check the combination and re-enter.
Check the combination and re-enter.
Re-enter the field and follow the format indicated in the
message.
Enter the field specified by the message.
Re-enter the field and follow the format indicated in the
message.
Make sure to enter all the required fields.
Make sure to enter one of the fields specified by the
message.
Re-enter the field and follow the format indicated in the
message.
Re-enter the field in SSA, RRB, or CMS Internal
format.
Re-enter the field using only letters, apostrophes,
hyphens, or blanks.
Re-enter the field and follow the format indicated in the
message.
First, make sure that the Contract # correctly is entered
correctly. If not, re-enter it. If the user did, he/she
should have rights to this contract; see the Security
Administrator who can update the user profile for these
rights.
December 28, 2012 H-1 Validation Messages