The Unique Event For Security Directors From Business - MIS Training

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3rd Annual Chief Security Officer Summit 2009 Managing Security in Line with Business & Economic Realities 14 – 16 October 2009, Hotel Rey Juan Carlos I, Barcelona Day 2 - Thursday 15th October 2009 Business Intelligence & Managing Investigations 07:00 – 08:00 OPTIONAL ‘CLOSED’ BREAKFAST SESSION: DISCUSSION OF SENSITIVE SECURITY INCIDENTS Applying your security experience to deliver beneficial results - join this new closed session where those who have agreed to a confidentiality agreement in advance can attend & discuss real life security issues. Led by: Bill Pepper, Recently Director of Security & Risk Management, Computer Sciences Corporation 08:00 COFFEE & REGISTRATION 08:30 CHAIRMAN’S RE-OPENING Securing The Supply Chain & Fighting Counterfeit & Illicit Trade 08:40 SECURING THE SEAS: PIRACY & THE THREAT TO GLOBAL TRADE Dan Hooton, Group Head of Security, Prudential PLC. Dan joined Prudential in September 2005, after 10 years in the Royal Navy, & 3 years in the security industry. During his time in the Armed Forces, Dan served in a number of countries including Norway, USA, The Caribbean & the Mediterranean. He KEYNOTE also served on exchange with the British Army in Northern Ireland. As a consultant, he has worked extensively in the maritime security sector, primarily carrying out risk assessment & mitigation. Dan graduated from the School of Management, Southampton University in 2005 where he undertook an MSc in Corporate Risk and Security Management, covering amongst other subjects, risk management, crisis management, operational risk & strategic planning. 09:10 COUNTERFEIT MEDICINES: THE RISE OF THE ISSUE & OF THE CORPORATE RESPONSE • The trade in counterfeit medicines is growing faster than the genuine sales & is estimated to be worth $75bn globally by 2010 (this is a rise of 90% in five years) • How should such a problem be measured - in dollar value? Quantity? Threat to public health? Damage to reputation? • Despite the fact that counterfeit medicines kill, counterfeiting has no international legal definition & is seen largely as a civil intellectual property crime • There is more profit to be made & less risk in dealing with counterfeit medicines than in virtually any other crime • Differential pricing, the presumption of free trade & the internet are a gift to counterfeiters • Recognition of the risk & an effective response from both industry & law enforcement has only really become established in the last few years KEY CASE STUDY Simeon Wilson, Director, Global Security, AstraZeneca Simeon has been the Director of Global Security at AstraZeneca since 2006. He was previously, between 2002 & 2006, the EMEA Security Adviser for GlaxoSmithKline. He is a specialist & one of the most experienced practitioners in the field of counterfeit & illegal trade investigations. Prior to coming to the private sector, Simeon spent 13 years with the British Army & Intelligence Services. He has an honours degree in Law & is an Arabic Linguist. 09:50 A PARTNERSHIP APPROACH TO COMBATING ILLICIT TRADE • The cost of illicit trade in tobacco products to industry & governments • Tackling counterfeiters, tax evaders & smugglers • The economics of illicit trade • Public & private sector partnership against international crime Colin Denyer, Senior Investigations Manager AME Region, Africa - Middle East - Caucasus, British American Tobacco Colin Denyer is a graduate of Trinity College, Cambridge and the Royal Military Academy Sandhurst. He was commissioned into the Intelligence Corps & served a number of tours in Northern Ireland, Britain & Germany. He then worked in the public sector in Risk Management, Emergency Planning and Crime Reduction before joining British American Tobacco. He spent 3 years in Nigeria as the West Africa Area Security Manager before moving back to the UK as the Africa & Middle East (AME) Regional Security Manager. For the last 2 years he has been the Senior Investigations Manager (AME) working full time on combating illicit trade which is the largest financial criminal loss affecting BAT worldwide. 10:20 CURRENT APPROACHES TO FIGHT CROSS-BORDER SERIOUS ORGANISED CRIME • Disrupting organised criminal enterprises: KEY CASE STUDY PANEL - Payment cards - Money laundering - Intellectual property crime - Currency counterfeiting - New technologies - Financial fraud • Working with customs & law enforcement to ensure effective inspection & seizure of counterfeit merchandise • Benchmarking against brand protection programmes to preserve brand integrity Chaired by: Simon Scales, Director Global Investigations, TNT Express, UK Panellists: Law Enforcement Representative, Simeon Wilson, Director, Global Security, AstraZeneca Colin Denyer, Senior Investigations Manager AME Region, Africa - Middle East - Caucasus, British American Tobacco Werner Cooreman, Managing Director - Security Europe, DHL Worldwide Network NV/SA, Michael Holstein, Regional Security Manager Sub-Saharan Africa, Nestlé Group Security, Kenya 11:00 MORNING COFFEE BREAK 11:20 SECURING REMITTANCE SYSTEMS & ALTERNATIVE REMITTANCE SYSTEMS KEYNOTE Lady Olga Maitland, CEO, Money Transfer International 12:00 MANAGING FRAUD & CORRUPTION INVESTIGATIONS GLOBALLY • Use case studies to show the severe impact fraud/corruption had on business activities • What business continuity planning is critical in an investigation? • How too much trust in management & employees is counter-productive • How to stress test the systems & controls during investigations Neil Fletcher, Regional Security Adviser - Fraud & Investigations, BP International Limited 12:40 LUNCH GROUP SIMULATION EXERCISE KEY CASE STUDY • How to communicate globally the lessons learned and fixed the gaps • Why these were not acted upon & what can be done to improve this • What the red flags were obvious in the case studies 13:40 – 15:40 PLEASE SELECT YOUR PREFERRED ROUNDTABLE. The roundtables are interactive benchmarking sessions lead by experienced facilitators. ROUNDTABLE A - MANAGING FRAUD & CORRUPTION INVESTIGATIONS: NEW OPPORTUNITIES FOR FRAUDSTERS Facilitated by: Daniel Chapman, Forensic Investigation Manager, TNT Express Simeon Wilson, Director, Global Security, AstraZeneca Colin Denyer, Senior Investigations Manager AME Region, Africa - Middle East - Caucasus, British American Tobacco Neil Fletcher, Regional Security Adviser - Fraud & Investigations, BP International Limited Attend this roundtable to exchange approaches on how to: • Spot the red flags; learn about cross- border staff screening; criminal record checks • Learn interview techniques - getting to the truth - dealing with whistleblowers, other informants & witnesses • Develop a structured approach to effective investigations • Deal with irregularities & the threat within: pitfalls to avoid Focus areas include: • External fraud: investigating international organised crime organisations • Internal fraud & screening measures… how can organisations ensure that managers have the best possible chance of spotting an employee committing fraud • How can whistle-blowing systems work best 15:40 AFTERNOON TEA BREAK 16:00 MANAGING REPUTATION & MEDIA DURING A TERROR CAMPAIGN • Participants will face a challenging task of presenting information for the media based on a major terror attack on their financial city • Teams will prepare ‘volunteer’ spokespersons to provide information under the pressure of the ‘Critical 5 Minutes’. • Participants will lead the discussion and make recommendations for: - National security information strategies - business recovery information strategies - financial reputation issues • Boardroom policies and strategies for reputation & risk management *in the context of past terrorist attacks in Britain; Spain; Russia; India; Pakistan & other countries. • Public perceptions and communications strategies for maintaining an alert workforce • Psychological terror operations* graphic media visual coverage* feedback to terror networks from real-time reporting & visible police operations in European cities Dr Sally Leivesley, Managing Director, Newrisk Limited Dr Sally Leivesley spent over 100 hours providing commentary to the BBC & global media during Mumbai, the 7/7 & 21/7 London terror attacks & assisted in the polonium-210 incident; the liquid explosives airline plot of 2006; the London/Glasgow incendiary device attacks of 2007 & chemical, biological, radiological and nuclear risks that have arisen since the 9/11 global terror attacks including the Polonium-210 incident in London. She has advised the media during the development of ‘dirty bomb’ & chemical attack documentaries & scenario exercises; & on the resilience of business & critical infrastructure including underground rail, petrochemicals, gas and secure facilities & on national identity architecture & secure data loss events. 17:15 CLOSE OF DAY 17:30 DINNER IN BARCELONA (All networking activities are provisional to date - further details will be announced shortly) ROUNDTABLE B - REGIONAL SECURITY & DUE DILIGENCE FOR ENTERING NEW MARKETS & OPERATING INTERNATIONALLY Facilitated by: Michael Holstein, Regional Security Manager Sub-Saharan Africa, Nestlé Group Security, Kenya Bill Pepper, Former Director of Security & Risk Management, Computer Sciences Corporation Tony Crilly, Managing Director, Saladin Technical Services plc. Attend this roundtable to exchange approaches on how to: • Plan for different risk scenarios in different regions • Equip employees with the skills to help you successfully enter new markets • Analyse political, security & governance issues, both regional & national • Practise due diligence on a global scale Focus areas include: • Understanding cultural sensitivities when establishing relationships with local political & commercial entities • Formulating strategic & tactical risk mitigation strategies for doing business in Russia; Latin America, China, Africa… • Managing inherited & third party security risks when collaborating & providing services – case study
08:40 COFFEE & REGISTRATION 08:55 CHAIRMAN’S RE-OPENING Media Crisis Management, Kidnap & Ransom, Executive Protection & Keeping Employees Safe 09:00 GLOBAL SECURITY IN THE OBAMA ERA – SPECIAL KEYNOTE Frank Gardner OBE, Security Correspondent, BBC Frank Gardner is the BBC’s fulltime security correspondent reporting for TV and radio on issues of both domestic and international security, notably on Al Qaeda KEYNOTE related terrorism. In 2004 he survived being shot six times at close range by Al Qaeda terrorists in the Riyadh suburb, Saudi Arabia. His cameraman Simon Cumbers was killed. After many months in hospital he returned to the BBC to resume his job and in June 2005 he was awarded an OBE for services to journalism. Frank’s fascination with the Middle East began as a teenager when he had a chance meeting with Wilfrid Thesiger (who extensively travelled and photographed the Middle East). A fluent Arabist with a degree in Arabic and Islamic studies from Exeter University; Frank spent nine years as an investment banker in New York, London and Bahrain before switching to journalism and becoming the BBC’s Middle East correspondent based in Cairo. He has reported extensively on the so-called ‘War on Terror’ in Guantanamo Bay, Yemen, Afghanistan, Iraq and elsewhere in the Middle East. In May 2006, Frank’s first book, Blood and Sand, was published by Transworld, reaching number three in the Sunday Times Bestseller List. It is a remarkable snapshot of the Middle East over a number of years and the poignant story of what can happen to your belief system when the culture you have embraced ends up trying to kill you. Frank openly condemns his attackers saying, “I just think it’s cowardice to shoot somebody who’s defenceless. That isn’t brave, that’s not making a stand for your beliefs, that’s just cowardice. What kind of battle is that? It’s one thing for them to be taking on the police in a shootout but taking on a couple of unarmed defenceless journalists?”, but his determination to return to his full and active life make his story both fascinating and inspirational. 10:00 SECURING NESTLE: WHEN REALITY HITS – CORPORATE RESPONSE DURING POST ELECTION VIOLENCE & TRIBAL WARFARE IN KENYA Michael Holstein, Regional Security Manager Sub-Saharan Africa, Nestlé Group Security, Kenya Michael is the Regional Security Manager at Nestlé Foods based in Nairobi. Kenya. He joined the commercial sector in 2008 & oversees the implementation of the group security compliance strategy & coordinates brand protection, IPR violations & anti-counterfeit operations across 44 Sub-Saharan countries. After a distinguished career in the German Police where Michael held numerous managerial positions in a variety of crime areas, he joined the United Nations Police Task Force in Bosnia Herzegovina. Based in Mostar, where he was instrumental in investigating major fraud & corruption cases. He continued his career in international law enforcement in 1999 when he joined the Interpol General Secretariat in Lyon, France (IPSG). Michael held the position as Program Manager for Interpol’s Financial & High Tech Crime. In 2004 he was appointed as the Head of Security for the Interpol General Secretariat. 10:45 MORNING TEA BREAK 11:00 KIDNAP & RANSOM ROLES & RESPONSIBILITIES: WOULD YOU KNOW HOW THE COMPANY SHOULD REACT & WHO SHOULD BE INVOLVED? The corporate presence in emerging markets raises its own issues in respect of the safety of those visiting these countries & indigenous staff to the threat of kidnap & ransom. The rise in kidnap involves a global range of countries & is no longer the preserve (if ever it was) of certain South American countries although the current unstable situation in Mexico tends to illustrate the problem faced by a government trying to eradicate corruption within its public sector officials. How a company prepares its staff for the possibility of becoming a hostage, or victim of an express kidnap, & other forms of detention would be discussed in this session, & who within the company should be involved. The need for clear decision making qualities will be discussed whilst negotiations for the release of a hostage are in progress & their specific responsibilities will be explored, as well as the importance of simulated training exercises. • Specific roles & who should perform them within the organisation • What experience does the crisis team have in managing a kidnap situation? • Is training any substitute for experiencing the ‘real’ thing? • What preventative & reactive measures should be taken to safeguard travelling company staff, expatriates, contractors, & customers • Is there any benefit in having a specific insurance policy? Chris Flint, Director, Special Contingency Risks Limited Chris has enjoyed a varied career in both the public & private sectors, & is currently a consultant with Special Contingency Risks, a subsidiary of the Willis Group (global insurance brokers). Previously was the Group Security Advisor for Cadbury Schweppes plc (1994-1999) which followed a 30 year career in the Metropolitan Police (1963-1993). He has travelled extensively throughout the Americas, Russia & Eastern Europe, & is a member of a number of organisations & institutions, & more recently of the Business Continuity Forum. He studied law at the University of Exeter on a Police scholarship & on graduation returned to mainstream detective duties. Following a period as Staff Officer to the Assistant Commissioner with responsibility for national drugs intelligence & serious crime, Chris headed the first operational experiment in joint Police/H.M. Customs & Excise working in the field of crack cocaine. He later studied drugs programmes in the USA under an Eisenhower Fellowship, and prior to retirement from the police he was the operational head of crime policy at Scotland Yard. He took up the post of Group Security Advisor for Cadburys Schweppes plc in January 1994 at a time when the food and drinks industry was experiencing unprecedented threats of extortion & product contamination. He currently advises clients in a number of fields which include crisis management & business continuity; kidnap & terrorist threat assessments; security & safety reviews & audits; prevention & detection of corporate fraud; & other areas which fall within his knowledge of security/risk issues. 11:45 VIP PROTECTION OPERATIONS IN SOUTHERN AFRICA, THE SECURITY INDUSTRY IN SOUTH AFRICA & PREPAREDNESS LEVEL FOR THE 2010 FIFA SOCCER WORLD CUP Yann A. Mouret CPP, Managing Director, For Africa Executive Protection Network (South Africa) Yann A. Mouret, CPP, has over 20 years experience in the safety & security field. A former French Special Forces, Mr. Mouret, after running companies in Madagascar & Malawi, settled down in South Africa in 2001. Mr. Mouret is one of the first Registered Assessor in the Western Cape for Close Protection for SASSETA, the governmental organisation regulating the South African Private Security Industry, Police Services, Correctional Services & Legal services concerning all aspects of Training & Qualifications. He is the Chairman of ASIS International, Chapter 203 (Cape Town), an organisation for the promotion of security standards & education worldwide. He is an active member of the French-South African Chamber of Commerce & Industry. He is also a registered Firearm Instructor with ITA, a Match Director with SADPA (South African Defensive Pistol Association). He is the Vice-Chairman & one of the Senior Range Officers of the False Bay Gun Club & a member of the Fish Hoek Community Police Forum. He is the Managing Director for Cape Town-based, VIP Protection service provider “Africa Executive Protection Network”. KEY CASE STUDY PANEL 3rd Annual Chief Security Officer Summit 2009 Managing Security in Line with Business & Economic Realities 14 – 16 October 2009, Hotel Rey Juan Carlos I, Barcelona Day 3 - Friday 16th October 2009 Pragmatic & Holistic Security To Protect People, Property, Data & Reputation 12:25 KEEPING STAFF SAFE IN THE WORLD’S MOST DANGEROUS ENVIRONMENTS The latest threats: How to survive kidnapping & hostage situations – Learn from people who have experienced managing a kidnap & hostage situation first hand. Facilitated by: Chris Flint, Director, Special Contingency Risks Limited Rick McConnell, Chief Security Officer, Euroclear SA/NV, Belgium Yann A. Mouret, Managing Director, For Africa Executive Protection Network (South Africa) Michael Holstein, Regional Security Manager Sub-Saharan Africa, Nestlé Group Security, Kenya 13:10 LUNCH 14:20 POPULATION MANAGEMENT DURING SECURITY CRISIS: LESSONS LEARNT FROM THE SECOND LEBANON WAR The National Emergency Economy Organization was established in November 1955 in order to ensure the ability to provide the products & services necessary for the National Economy, the Israeli Defense Forces & the entire population in time of War, Natural disasters & CBRNE terror events. A National Organization for preparation & coordination the activities of the Civilian and Economy Systems -Government offices, local authorities and vital Infrastructure - for & during all various emergency situations, through: Guidance, coordination, instruction, drills & control. • Population needs in war time • Keeping up optimal & essential pipe-lines • Population mobilization & refugee care • Lessons for security directors today PANEL KEY CASE STUDY KEYNOTE Brigadier General (res.) Abraham (Avi) Bachar, Director, National Emergency Economy Organization, Israel Brig. General Bachar's last military position was Chief of Staff, Home Front Command, IDF. He has a MA degree in communal policy & public administration from the Tel-Aviv University. The General took an active role in Defining the National Strategic Planning the Integrated Doctrine and Comprehensive Organizational Design in Israel. The General is a recognized international & Israeli authority in the field of developing operational & organizational methods & emergency incident doctrines for Natural disaster, War & CBRNE terror events. His experience is mostly in the area of defining & organization the relations between Government agencies, incident management command, control & communications (CCC) & training top-level executives in the government & local emergency leaders. Intellectual Property Rights & Preventing Data & Identity Theft: A New Priority For Security? 15:00 INFORMATION SECURITY CONCERNS & CHALLENGES 2010-2015 The innovation rate in IT remains high – new products introduce new & unknown vulnerabilities & have side effects that are hard to anticipate. Emerging risks are driven by the inevitable adoption of products seen as “useful” such as virtualisation, cloud computing, mobile everything & Web 2.0 social networks. Then there are activities hitherto considered to be acceptably low risk such as off-shoring. Other domains of risk relate to the significant dependence of societies on public sector services & how these are (under)resourced. This presentation discusses a portfolio of vulnerabilities & risks that over the next five years are likely to cause security managers to lose sleep. Dr. Eduardo Gelbstein, Adjunct Professor, Webster University, Geneva, Former Advisor to the UN Board of Auditors and Former Director, UN International Computing Centre 15:30 AFTERNOON BREAK 15:50 SECURITY RISKS ASSOCIATED WITH CLOUD COMPUTING: FROM A BUSINESS PERSPECTIVE Enterprises utilise emerging technologies in order to exploit costs savings. Cloud computing offers flexibility & proven reduced costs (OPEX & CAPEX) & enterprises find themselves drawn towards it as Business IT platform. This session will debate the business risks associated with cloud computing & offer latest mitigation strategies to give the non-technical high level business perspective for what every CSO should know. Simon Pascoe, Security Architect, Security Platform - BT Security Practice, British Telecom Simon Pascoe has nearly 14 years experience with enterprise security architectures, secure e-commerce application design & is an expert in applying security controls to virtualization technologies. He is the co-author of BT's cloud computing security strategy & a Security Architecture & Design subject matter expert within BT's security practice. 16:30 DATA BASE THEFT: HOW TO MAKE MONEY DURING A RECESSION! Richard Hollis, CEO, Orthus Ltd. Richard is a seasoned information security professional with over 25 years of private & public industry management experience. A Certified Information Security Manager (CISM), he possesses extensive “hands on” skills & experience in designing, implementing & managing comprehensive, cost-effective information security programs & architectures for hundreds of high-tech blue-chip companies across Europe. A lifetime security professional, Richard’s career also includes serving as the Director of Security for Philips in Paris, Deputy Director of Security for the U.S. Embassy Moscow econstruction Project in Moscow & numerous sensitive security positions within the U.S. Government & Military in Washington D.C. & abroad. 17:10 SOCIAL NETWORKING TECHNOLOGIES & ON-LINE FRAUD - CHALLENGES & SOLUTIONS • On-line fraud – just how easy is it to be successful? - Fraud supply chain - Developing you own or using existing tools - Fraud as a service (rent a harvester or mule) - Corporate mitigation strategies • Social networking websites & their contribution to corporate data leakage - How social networking sites like Yammer www.yammer.com are being used within corporations & exploited, by attackers, to obtain corporate data - Discuss high profile case studies such as Twitter, Facebook, MySpace – all of which are targeted by corporate espionage specialists (social networking pirates) Chaired by: Simon Pascoe, Security Architect, Security Platform - BT Security Practice, British Telecom Panellists: Dr. Cheryl Hennell, Head of IT Security and Information Assurance, Openreach Bill Pepper, Former Director of Security & Risk Management, Computer Sciences Corporation Dr. Eduardo Gelbstein, Adjunct Professor, Webster University, Geneva, Former Advisor to the UN Board of Auditors and Former Director, UN International Computing Centre Richard Hollis, CEO, Orthus Ltd. 17:45 CLOSE OF SUMMIT Networking at the 3rd Annual Chief Security Officer (CSO) Summit 2009 Meeting your security peers to exchange ideas & build trust-based networks is an integral part of the CSO Summit. As such, MIS & Sponsors have set aside dedicated time for networking, which will allow you to enjoy your time in Barcelona. Activities listed below are all provisional to date. Details will be confirmed shortly. Tuesday 13th October 2009 Welcome Drinks Reception – Gardens of Hotel Rey Juan Carlos I – Meet everyone for drinks & canapés by the pool before the summit starts! Wednesday 14th October 2009 Catamaran cocktail cruise – network with security peers on the sea Thursday 15th October 2009 CSO Dinner in Barcelona
Page 1 and 2: Agenda at a Glance Day 1 BUILDING A
Page 3: Day 1 - Wednesday 14th October 2009

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