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Performance Tuning Guide - EMC Community Network

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Planning Capacity and Sizing<br />

Load<br />

source<br />

Search<br />

Question Reason Sample answer<br />

What are the top three<br />

or four highest yield<br />

workload profile use<br />

cases that cover 80% of<br />

business transactions?<br />

Provides capacity<br />

sizing information<br />

such as activities per<br />

second based on the<br />

underlying workflow<br />

template design.<br />

• 40% of the time – straight<br />

through processing. Case<br />

processor reviews inbox artifacts<br />

and terminates case.<br />

• 20% of the time – straight through<br />

processing with research. Case<br />

processor reviews inbox<br />

artifacts, searches for previously<br />

submitted documents, and<br />

terminates case.<br />

• 10% of the time – expert review.<br />

Case processor reviews inbox<br />

artifacts and routes case to expert<br />

for review and disposition.<br />

Expert uses straight through<br />

processing to terminate case.<br />

• 10% of the time – medical review.<br />

Case processor reviews inbox<br />

artifacts and routes to medical<br />

processor for further review.<br />

Medical reviewer determines<br />

disposition of case and forwards<br />

back to case processor. Case<br />

processor terminates case.<br />

* No database can handle the number of indexes required to search with any combination of the 7<br />

fields under a reasonable volume with reasonable response SLAs. This kind of "search pattern"<br />

classification allows proper database indexing that can scale to billions of records with proper<br />

database sizing, configuration, and maintenance.<br />

Sizing the system<br />

Process-based applications with high volumes of activities have special sizing requirements in a<br />

production environment. Large process volumes can also raise issues of high availability and disaster<br />

recovery, which require more complex and robust hardware requirements.<br />

Use the System Sizing Spreadsheet - <strong>EMC</strong> Documentum 6.5 (available on Powerlink) and BAM<br />

Dashboard Sizing Calculator (available in the BAM Database Sizing Calculator folder of the<br />

bam-product-supplemental_files.zip file) as a starting point to estimate hardware requirements.<br />

Before using either of these sizing tools, identify and model all parameters affecting sizing that are<br />

identified in the capacity planning worksheet (Capacity planning worksheet, page 18).<br />

The <strong>EMC</strong> Documentum System Planning <strong>Guide</strong> provides information on system topologies (distributed<br />

environments, high availability, and so on), which can also affect performance.<br />

22 <strong>EMC</strong> Documentum xCP 1.0 <strong>Performance</strong> <strong>Tuning</strong> <strong>Guide</strong>

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