Performance Tuning Guide - EMC Community Network

Performance Tuning Guide - EMC Community Network Performance Tuning Guide - EMC Community Network

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Planning Capacity and Sizing Load source User Workload Question Reason Sample answer What is the peak number of concurrently logged in users during a busy hour? What is the average number of business transactions per user during a busy hour? What is the average business transaction duration per second during a busy hour? What is the average number of hours a worker works in a time period? What are the peak and average number of business transactions (cases, requests, and so on) per time period? What are the peak and average cycle time of business transactions (cases, requests, and so on)? Feeds directly into the sizing spreadsheet. Used to adjust the workload modeled in the sizing spreadsheet. Used to calculate the percentage of active users. Determines available worker capacity to process cases, based on average case processing time. Determines the size of the workflow activity tables. Determines the size of workflow activity tables. There are 2500 concurrently logged in during peak busy hour. There are 10 business transactions per user during a busy hour. During a busy hour, the average transaction lasts 60 seconds and there are 10 transactions. The percentage of time users are active is:10*60/3600=16% active On average, a worker works 7.5 hours per day, 260 days in a year. If one case takes 15 minutes, one worker can process 4 cases per hour and 7,800 cases per year (4*7.5*260=7,800). 2,500 users can process 19.5 million cases per year. We process 10,000 cases per month, but occasionally we get a seasonal influx of 100,000 cases per month. Average is 5 days but some cases can stay open as long as 90 days. 20 EMC Documentum xCP 1.0 Performance Tuning Guide

Planning Capacity and Sizing Load source Search Question Reason Sample answer What are the top three or four search patterns on the system? Helps you decide how to create targeted search forms, with fewer fields, so that the supporting database is indexable.* • For person search, three search fields are required. They are social security number (required), date of service (required), and document type (optional). • For company search, three search fields are required. They are plan number (required), date of service (required), and process area (optional). • For medical search, three search fields are required. They are provider number (required), date of service (required), and patient ID (optional). • For case search, two search fields are required. They are case number (required) and date of service. Search What is the distribution of the time periods for the search in terms of number of searches? For large volume systems, this provides a DBA with an idea of which data is hot and which is cold, which helps with database design partitioning. • 60% of searches are against documents over past 1 month. • 25% of searches are against documents over past 3 months. • 7% of searches are against documents over past 12 months. • 2% of searches are against documents over past 24 months. • 1% of searches are against documents over past 36 months. EMC Documentum xCP 1.0 Performance Tuning Guide 21

Planning Capacity and Sizing<br />

Load<br />

source<br />

Search<br />

Question Reason Sample answer<br />

What are the top three<br />

or four search patterns<br />

on the system?<br />

Helps you decide<br />

how to create targeted<br />

search forms, with<br />

fewer fields, so that the<br />

supporting database is<br />

indexable.*<br />

• For person search, three search<br />

fields are required. They<br />

are social security number<br />

(required), date of service<br />

(required), and document type<br />

(optional).<br />

• For company search, three search<br />

fields are required. They are<br />

plan number (required), date of<br />

service (required), and process<br />

area (optional).<br />

• For medical search, three search<br />

fields are required. They are<br />

provider number (required),<br />

date of service (required), and<br />

patient ID (optional).<br />

• For case search, two search fields<br />

are required. They are case<br />

number (required) and date of<br />

service.<br />

Search<br />

What is the<br />

distribution of the<br />

time periods for the<br />

search in terms of<br />

number of searches?<br />

For large volume<br />

systems, this provides<br />

a DBA with an idea of<br />

which data is hot and<br />

which is cold, which<br />

helps with database<br />

design partitioning.<br />

• 60% of searches are against<br />

documents over past 1 month.<br />

• 25% of searches are against<br />

documents over past 3 months.<br />

• 7% of searches are against<br />

documents over past 12 months.<br />

• 2% of searches are against<br />

documents over past 24 months.<br />

• 1% of searches are against<br />

documents over past 36 months.<br />

<strong>EMC</strong> Documentum xCP 1.0 <strong>Performance</strong> <strong>Tuning</strong> <strong>Guide</strong> 21

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