1.11 MB - Manly Council

AGENDA 

HUMAN SERVICES PLANNING AND POLICY COMMITTEE 

MEETING TO BE HELD ON 23 AUGUST 2011 AT 8.30AM 

COUNCILLORS’ ROOM, MANLY COUNCIL, 1 BELGRAVE STREET, MANLY 

ITEM 1 

Apologies and leave of absence 

ITEM 2 Declarations of Interest – Pecuniary 

Non- Pecuniary 

ITEM 3 

ITEM 4 

Confirmation of Minutes of Meeting (28 June 2011) and Matters 

Arising: 

NSASP & Aboriginal social issues 

MDEC GP Forum 

Northern Sydney Area Health Services Briefing – Vicki Taylor (Chief 

Executive, Northern Sydney Area Health Network), and Frank Bazik 

(GM Northern Beaches – NSW Health) 

ITEM 5 

Background Report – Local Area Health Services 

ITEM 6 

Progress Report – Social Impact of Tourism & Scoping Study 

ITEM 7 Next Meeting: 25 October 2011 

Agenda - Human Services and Policy Planning Committee, 23 August 2011 Page 1 of 1

MINUTES OF MEETING 

HUMAN SERVICES PLANNING AND POLICY COMMITTEE 

HELD 28 JUNE 2010 

NOTE: All minutes are subject to confirmation at a subsequent Council 

or Planning and Strategy Committee meeting. 

PRESENT: 

Councillors 

Cllr Cathy Griffin 

Other Representatives 

Jacquiline Smith 

Sue Gomola 

Virginia Wilson 

Jeanette Bywater 

Melissa Palermo 

Jason Kiko 

Jacquiline Smith 

Council Staff 

Kathryn Parker 

Anthony Hewton 

Manly Council (Chair) 

Manly Community Centre 

Manly Drug and Education Centre 

NSW Human Services & Community Services 

Community Member 

Northern Beaches Health Promotion 

Pioneer Clubhouse 

Manly Community Centre 

Senior Corporate/Strategic Planner 

Manager Strategy Unit 

TO THE MAYOR AND COUNCILLORS OF THE COUNCIL 

The Human Services Planning and Policy Committee met on 28 June, 2011, to consider 

the matters referred to it and now provides the following advice to Council. 

OPEN 

The meeting commenced at 8.35am 

ITEM 1 APOLOGIES AND LEAVE OF ABSENCE ACTION 

The Mayor, Jean Hay AM, Cllr Adele Heasman and Richard Hewitt 

were noted as apologies. 

ITEM 2 

ITEM 3 

DECLARATION OF INTEREST 

There were no declarations of interest. 

CONFIRMATION OF MINUTES 

The minutes of the Committee meeting held 3 May 2011 are 

confirmed. 

MATTERS ARISING 

It was resolved at Council’s Planning and Strategy meeting held on 6 

June 2011 that the minutes of the Human Services Planning and 

Policy Committee be adopted. 

Adopted Minutes - Human Services Planning and Policy Committee 28 June 2011 Page 1 of 5

There was a recommendation from the Committee meeting on 3rd 

May that the following matters be addressed at its future proposed 

meetings: 

1. The Committee recommends research into the future needs 

for primary health care and specialist medical services in the 

Manly LGA. Such research may determine the existing 

medical and health services available in Manly and include a 

questionnaire to health care and medical service providers 

seeking their intentions to continue providing their service in 

the future and the impact of the establishment of the Frenchs 

Forest Hospital and associated health and medical service in 

that area. 

Comment: it is proposed that this research is undertaken as 

part of a background report for the next 23 August 2011 

meeting. 

2. That the Committee together with staff develop a terms of 

reference to guide a future study of the social impacts of 

tourism that could be reported, scoped by the Committee in 

its November 2011 meeting and referred to other 

Committees for comment and input; 

Comment: it is proposed that preliminary work to review 

existing literature and scope terms of reference is 

undertaken by Council staff in the period to November 2011, 

and reported to the committee in August 2011 as a progress 

report. 

3. Invite MDEC to present to the Committee the outcomes of 

their General Practioners forum, and that this inform future 

directions of research for the Committee; 

Comment: MDEC have been verbally invited to brief the 

committee about their GP Forum at its next 23 August 2011 

meeting. 

4. That the Committee invite NSW Department of Health 

representatives to brief the Committee on the new NSW 

Government’s health policies for the Northern Beaches a 

future meeting of the Committee (August 2011). 

Comment: Senior Northern Sydney Health Network 

representatives (Vicki Taylor, Chief Executive) have been 

invited to next meeting of the committee in August 2011 to 

present on the various policies impacting on the Northern 

Beaches. 

ITEM 4 

REPORT - FAMILIES, CHILDREN AND YOUTH SERVICES 

UPDATE – KATHRYN FAYLE 

Kathryn Fayle, Manager of Children’s Services, Manly Council 

presented on the various operational services and policy challenges 

facing Council’s children and youth services in the next financial year. 

Some of these were continuing to source and attract staff; learning 

and development requirements for existing and new staff; new and 

differing ratios for staff to children; continuing to provide school age 

after school support services, a limited role in youth services being 

essentially entertainment, recreation, counselling and social support 

services for youth and families. 

Some of the challenges for the future of service delivery discussed 

were: 

• Continuing long-waiting lists for Council’s child-care services 

in the Manly area; these were indicative of continuing demand 


and competitiveness for services; 

• Manly’s child-care fees and charges were regarded as 

competitive and low compared to Warringah Council; yet 

there had been submissions objecting to raising fees lodged 

with Council as part of both the Delivery Program (2011- 

2015) and the Operational Plan (2011-2012), and Council 

need to raise fees to cover increasing wage and service 

costs; 

• Long term need to encourage child-care teaching as a career 

in schools and provide continuing education to improve skill 

levels. 

• Keeping salaries and wages competitive in order to attract 

and retain staff, especially in newly created positions. This 

was discussed as a possible issue of concern for the future 

for Council services that could be resolved internally; 

• New regulations requiring higher skill levels for child care 

workers in future years (Certificate 4 or Diploma equivalent); 

concerns regarding strain on existing staff and qualifications, 

and need for retraining staff to meet requirements; and 

• New staff needed for expanding centres such as Roundhouse, 

and has exposed difficulties attracting new staff locally, and 

need for increasingly competitive salaries to prevent staff 

leaving. 

Recommendation 

1. The Committee notes for information the presentation, and service 

delivery issues for the 2011/12 year and beyond. 

2. That Council continue to support the delivery of a range of childcare 

and youth services, together with appropriate remuneration 

and training packages to attract and retain staff. 

IBM 

ITEM 5 

REPORT - NORTHERN SYDNEY ABORIGINAL SOCIAL PLAN 

A report was provided by Council staff on the Northern Sydney 

Aboriginal Social Plan (NSASP) that Council has provided funding for 

in recent years, and its future beyond 30 June 2011. There was 

discussion about the completion of the plan, and the achievements of 

the Northern Sydney Aboriginal Social Plan up to the 2010/2011 year. 

There was also discussion and consideration of three options for 

Council to continue funding aboriginal community development 

projects in future years. These options discussed were: 

• Option 1: Improve the existing regional NSASP model to 

resurrect relations with various Northern Sydney Council and 

re-establish a viable working model to fund the employment of 

a dedicated aboriginal officer to deliver a variety of services; 

• Option 2: Undertake a sub-regional Aboriginal Forum – either 

Northern Beaches or SHOROC based that would pool limited 

Council resources for the Northern Sydney area specifically, 

and develop a range of targeted events, services or policies; 

• Option 3: Manly LGA Aboriginal Program – deliver a targeted 

and specific program for aboriginal services through Council’s 

community development grants or cultural grants program to 

deliver a range of targeted events, services or policies;. 

It was recommended that Options 2 and 3 would be of greatest 

benefit to Aboriginal people in this area, and had the greatest 

opportunity in the future to deliver more focused services, events or 


policies to benefit Aboriginal people living, working or visiting the 

Northern Beaches of Sydney. 


1. That Manly Council write to North Sydney Council and thank 

them for their support and the noted achievements of the 

2007-2011 NSASP and advise that it was not prepared to 

contribute any further Council financial resources (apart from 

continuing workers compensation liabilities previously agreed) 

in this plan or its evaluation; 

IBM Council to 

note 

recommendations 

in relation 

to Aboriginal 

social services 

2. That Manly Council use its limited $15,000 budget in the 

2011-2012 financial year to support either Options 2 or 3 

being the provision of a direct funding model to be further 

developed and scoped by Council; 

ITEM 6 

3. That Manly Council call for expressions of interest from local 

community development organisations to deliver a range of 

targeted events, services or policies for aboriginal people 

living, working or visiting the Manly areas (e.g through its 

community development grants scheme, or funded directly) 

for the 2011-2012 year; 

4. Manly Council write to other Northern Beaches Councils (such 

as Warringah, and Pittwater) to explore the feasibility of 

working together to direct fund a range of targeted events, 

services or policies on behalf of participating Councils on a 

three year trial basis for the 2011-2012 year. 

REPORT- NSW DEPARTMENT OF FAMILY, AGING & 

COMMUNITY SERVICES – UPDATE ON FUNDING AND BUDGET 

ISSUES 

The Department representative (Virginia Wilson) gave a brief verbal 

update on issues affecting the delivery of agency services. Some of 

these were: 

• Establishment of a super-agency; 

• Funding issues of programs continue; 

• One-stop shops to be trialled in country areas to deliver 

services; 

• 3 year forward planning is underway – specifically to define 

partnerships, planning and funding requirements; 

• Children service officers – reporting now to the Department of 

Education; 

• Services were being aligned to follow Health Districts – 

geographical areas; 

• One-stop shop housing – community needs for local solutions 

• NSW CSGP – being defined to deliver new programs; 

• Out of home care – ways to neutralise placements (need was 

for emergency placements and immediate); 

• Funding corporate services; 

• Gaps in social and public housing were noted – Federal / state 

– linked to affordable housing needs & policies; and 

• DOH – needed to report to committee on changes in policy 

directions in affordable housing & how these might related to 

needs identified in FACS. 

Lead Officer 


Recommendation: 

• Council invite representative from the NSW Department of 

Housing to a future meeting (possibly November 2011) that 

would consider affordable planning issues, DOH land in Manly 

area, and future Royal Far West planning issues. 

ITEM 7 

GENERAL BUSINESS – VERBAL REPORTs FROM OTHER 

SERVICE PROVIDERS 

• Northern Beaches Health Promotions services – Draft 

Strategic Statement of Intent prepared that will affect future 

district services; reporting structures were proposed to 

change; July 2011 onwards; continued promotions of Ride To 

school and Active Transport policies; Noted that the Unit had 

made a public submission to Manly 2015. 

• Pioneer Club-house – 3 year funding; have been invited to 

present to an international conference in Sweden on 

partnering with Council and community groups; noted that it 

had raised between $75,000 and $225,000 from local charities 

and events. 

• MDEC – full counselling, partnerships were being formalised 

with Youth at Risk programs & links established within juvenile 

justice system; Forum for evaluations and survey – GP coping 

Drugs and in-school program; Local Area Networks (Medicare 

Local, GPs referral systems) provide confidence in referrals 

for non-government agencies. 


These reports are provided for information purposes. 

ITEM 8 

NEXT MEETING DATE: 

Date: 23 August 2011 

Time: 8.30-10.30am 

Venue: Councillors Room, Manly Council 

Meeting closed at 10.30am. 


1 

TO: 

HSPP Committee 

MEETING DATE: 23 August 2011 

AUTHORS: 

SUBJECT: 

Kathryn Parker 

Health Services – updated report on services 

1. INTRODUCTION 

This report considers health and related services needs and issues arising for the Manly 

area as a background report arising from recommendations of its April 2011 committee 

meeting. 

The report updates the list of local and regional health services that the committee 

developed in November 2009, and current information on available services. This will 

provide background information for the August HSPP Committee meeting, and planning of 

future health related services. 

2. BACKGROUND 

Providers 

There is a wide variety of health services that are available for Manly residents. Some of 

these are located in the Manly area; others are located throughout the Northern Beaches 

and Northern suburbs region generally. 

The existing health services provided publically and privately for Manly residents can be 

grouped as follows (and further described in Attachment One): 

• Hospital services – private & public; in Manly LGA and region (Northern Beaches and 

Northern Sydney); services range from Manly Hospital & private providers; to full 

care at Royal North Shore Hospital, St Leonards; 

• Medical services – private in Manly and region; services range from dentists, 

physiotherapists, chiropractors, therapists (speech, occupational, etc), optometrists, 

chiropodist and others; 

• Mental health services – private and non-government organization (NGO) providers; 

• Aged Care services – private and NGO providers in LGA and region; 

• Maternity and children – private and public providers in LGA and region; 

• Community health services – private and public; in LGA and region; 

• Drug and Alcohol services and counseling; public, private and NGO providers, and 

• Other – complementary and alternative therapies; variety of diagnostic and auxiliary 

services to facilitate medical practices listed above in LGA and regionally. 

Report – Human Services Planning & Policy Committee 23 August 2011

2 

Health Priorities 

Manly Council plays a limited role in the provision of health care services. Given that health 

services are not a core local government service, Council does not have any budgetary 

resources to devote to this area. 

It has a role in terms of lobbying, and working with its regional local government Councils via 

SHOROC and state agencies to ensure the provision of future local public private health and 

planning related health services. 

It also plays a role in planning and approving the location future health services (medical 

clinics, doctors, dentists, range of related services) via its development assessments and 

strategic land use planning functions. 

Manly Council also consults with its community to understand current and convey to NSW 

Health agencies new or emerging community needs. For instance, this process was 

recently undertaken during the community consultation, especially focus groups and the 

community panel during the preparation of the Manly Community Strategic Plan Beyond 

2021. A ‘healthy and active Manly community’ was seen as important for the community and 

future service delivery. 

For instance, on behalf of the community, Council undertook a survey poll to understand 

priorities regarding the future of the Manly hospital site, and the results of this were reported 

to Council on 8 August 2011 (available at 

http://www.manly.nsw.gov.au/bps/Open/2011/OM_08082011_AGN_AT_WEB.HTM). 

The results of this will be communicated in letters to the NSW Health Minister (Gillian 

Skinner) and NSW Member for Manly, State Treasurer (Mike Baird). 

3. RECOMMENDATION: 

1) That the report be received and noted 

ATTACHMENTS 

Matrix for HSPP Committee Discussion 


3 

Attachment 1. List of Health Services for Manly LGA –updated in July 2011. 

Health Service Service Provider Location Issues 

Hospitals - Manly 

Manly Hospital 

Health Services: 

185 beds 

acute care services including critical care, 

emergency medicine, obstetric, medical, 

psychiatric, surgical and orthopaedic services. 

Non-acute services include oncology, aged care 

rehabilitation, drug and alcohol services, stroke 

management, cardiac rehabilitation and podiatry. 

Community health services includes child, 

adolescent and family services, drug and alcohol, 

sexual health, HIV prevention, mental health, 

dental health and health promotion services. 

Manly Waters Private Hospital 

Health Services: 

• Ophthalmic Surgery (Eye Surgery) 

• Plastic and Cosmetic Surgery 

• Rehabilitation 

• Medical Care 

• Post-operative Care 

• Palliative Care 

• Oncology Services 

• Oral/Dental Surgery 

• Specialised Care for the Aged Patient 

Hospitals – regional 

NSCCAHS 

NSW Health 

150 Darley Rd, Manly T: 9976 9611 

Incorporates the following services: 

• Manly District Hospital Auxiliary 

• Manly Hospital and Community 

Health Services 

• Manly Hospital Extended Hours Team 

• Oncology Clinic Manly Hospital - 

Northern Beaches Cancer Service 

• Aged Care & Rehabilitation Day 

Hospital 

• Parkhill Cottage Day Centre (Aged) 

• Cancer Support / Meditation Group 

Private 17 Cove Ave, Manly T: 9977 9977 

Facilities at Manly Waters include: 

• Two fully equipped operating 

rooms 

• A Recovery Ward 

• An Oncology 

Unit/Chemotherapy unit 

• Rehabilitation Unit 

• Uncertainty about its future 

• Increase in land value 

• Dependency on public funding 

for health infrastructure and 

renewal 

• Changing service levels (losing 

or relocating services/ wards) 

• Staff shortages and staff cuts 

• New development plan is 

commencing with new lift 

and rehabilitation area, 

new private rooms and ensuites 

Royal North Shore Hospital 

740 beds 

Major public teaching hospital for the Lower and 

Upper North Shore 

NSCCAHS 

NSW Health / 

Pacific Highway, St Leonards,T: 9926 

7111 

• Currently undergoing $452 

million redevelopment 

including improved car 

parking 


4 


Royal North Shore Private Hospital 

Private 

Westbourne Street ST LEONARDS Major redevelopment (new North 

247 beds 

Wing completed in October 2010) 

Services: intensive care, obstetrics, cardiac , 

oncology, orthopaedic and hand surgery, 

T: 8425 3000 

neurosurgery , general surgery and rehabilitation. 

Delmar Private Hospital 

Private 58 Quirk St Dee Why T: 9982 7655 

54 Beds 

A major provider of surgery, rehabilitation and 

allied medical services. 

South Pacific Private Hospital 

Private 24 Beach St Curl Curl T: 9905 3667 

Provides rehabilitiation and support programs for 

people with addictions and behavioural problems. 

Medical Practices - Manly 

Raglan Street Family Medical Centre Private 43 Belgrave St Manly T: 9977 8733 

Manly Clinic Private 2/48-52 Sydney Rd via Short St T: 9977 No 24 hours medical centre 

2899 

Wentworth Street Practice Private 1 Wentworth St Manly T: 9977 4775 Lack of wheelchair access to most 

practices 

Manly Medical Centre Private 2A Wentworth St Manly T: 9977 4167 

Rialto Square Medical Practice Private Shop 11/ 11-25 Wentworth St Manly T: 

9977 2200 

Day Surgery Manly Private 7 West Promenade Manly T: 9977 1275 

John Saunders Practice Private 11 Victoria Pde Manly T: 9977 7044 

The Corso Family Practice Private 19 The Corso Manly T: 9977 6543 

Medical Centres cont. – Balgowlah, Fairlight, 

Seaforth 

Balgowlah Village Medical Practice Private 73/ 197-215 Condamine St Balgowlah T: 

9948 5557 

Balgowlah Family Practice Private Suite 1/ 379 Sydney Rd Balgowlah T: 

9907 8588 


5 


Woodland Street Practice Private 197 Woodland St Balgowlah T: 9948 

5948 

Fairlight Family Medical Practice Private 132 Sydney Rd Fairlight T: 9948 4844 

Seaforth Medical Centre Private 602 Sydney Rd Seaforth T: 9948 0251 

Medical centres - major regional 

Warringah Mall Day Surgery AHS/ Private 2/ 1A Cross St Brookvale T: 9905 6100 Ceased bulkbilling in September 

2009 

Warringah Road Family Medical Centre AHS/ Private 449 Warringah Rd, Frenchs Forest T: 

9452 6065 

Dental services 

Steve Brandson’s Dental Practice Private Suite 105 Level 1, 39 East Esp Manly T: 

9976 3922 

Geoff Thomas & Associates Private 3/ 39 East Esplanade Manly T: 9977 

3355 

Peter Heyworth & Associates Private 3 / 53 East Esp Manly T: 9977 1908 

Your Health Chandler V Dr. Private 15 South Steyne Manly T: 9977 7888 

Pechar Dr & Associates Private Shop 6,2- 10 Pittwater Rd Manly T: 9977 

3374 

El-Bouch A Private 43 Belgrave St Manly T: 9977 3744 No wheelchair access 

Brown C , Lenk A & Howe G Private 37 The Corso Manly T: 9977 4909 

Begg & Linsley, Drs Private 43a The Corso Manly T: 9977 3102 

Canning M, Mackay R J, Marel A C Private 57 Sydney Rd Manly T: 9977 2442 

Helen Chun, van der Merwe Ina Private Suite 2/ 343-345 Sydney Rd Balgowlah 

T: 9948 7818 

Dental services – cont. 

The Smile Office Balgowlah Private 394 Sydney Rd Balgowlah T: 9907 9877 

Northside Orthodontics Private 1st Floor 394 Sydney Rd Balgowlah T: 

9907 8600 

Hay James Private 400 Sydney Rd Balgowlah T: 9948 2369 


6 


Wholistic Dental health Care Private 414 Sydney Rd Balgowlah T: 9948 8643 

Complete Dental Solutions Private 425 Sydney Rd Balgowlah T: 9949 8003 

C4th Dental Private 533 Sydney Rd Seaforth T: 9949 3222 

Life Smile Dentistry- 

Seaforth Panorama 

Other Health Practices 

Private Suite 2-3, 540 Sydney Rd Seaforth T: 

9907 6766 

Your Health Natural Medical Centre Private 15 South Steyne Manly T: 9977 7888 

The Eye Clinic Private 39 East Esplanade Manly T: 9977 2551 

Peninsula Skin Centre Private 2/ 7a Wentworth St Manly T: 9977 0866 

Skin Cancer Clinics Private 322 Sydney Rd Balgowlah T: 9948 0355 

Community Health Centres 

Early Childhood Health Centres 

Dalwood Auxiliary Inc. 

• Spilsted Centre – early years intervention and 

support; 

• Family care and respite; 

• Assessment Centre & Palm Avenue School - 

12 residential places per term 

NSCCAHS 

NSW Health 

NSCCAHS 

NSW Health 

• Suite 5/470 Sydney Rd Balgowlah T: 

9948 8061 

• Manly Youth Centre, Kangaroo St, 

Manly 

21 Dalwood Ave Seaforth T: 9951 0300 Programs supported by volunteers 

and sponsors 

R.U.S.H - Manly Needle & Syringe Program, 

Education, Advocacy and Assistance 

NSW Health 14 Pittwater Rd Manly T: 9977 2666 

Sexual Health Service 

NSCCAHS 

NSW Health 

8-18 Whistler St Manly T: 9926 7414 

To be relocated to RNSH 16/11/09 

Inaccessible sexual health and 

women’s health services due to 

relocation. 


7 


Methadone Clinic – rehabilitation service NSW Health 9 Fairlight St Manly T: 9949 1832 

Manly Drug Education and Counselling Centre 

Royal Far West Children Services 

Children and adolescent assessed and treated for 

a conditions, such as 

ADHD, autism, developmental disabilities 

behaviour problems; and mental health disorders 

- depression, anxiety and conduct disorders. 

NGO 

NSCCAHS 

NGO 

Far West Children’s Health 

Scheme Inc. 

91 Pittwater Rd Manly T: 9977 0711 

19-21 South Steyne Manly T: 8966 8500 

Children living in rural and regional 

NSW 

Not providing services for the local 

community 

Diagnostic Practices 

Douglas Hanly Moir Pathology 

Private 39 East Esplanade Manly T: 9977 4775 

- Blood & Tissue Collection 

Manly Radiology & CT Private 68 West Esplanade Manly T: 9977 8344 

SDS Pathology Private 2/ 8 West Promenade Manly T: 9977 

7385 

Pacific Laboratory Medicine Service (PaLMS) & 

PaLMS# Pathology 

Private Manly Hospital Darley Rd Manly T: 9926 

6066 & 9976 9686 

Dee Why X-Ray, CT & MRI Private 812 Pittwater Rd Dee Why T: 9982 4911 

Brookvale Radiology Private 507 Pittwater Rd Brookvale T: 9939 7607 

Kingsway Diagnostic Centre Private Suite 8/ 729 Pittwater Rd Dee Why T: 

9982 8211 

Dee Why Endoscopy Centre AHS/ Private 21/ 818 Pittwater Rd Dee Why T: 9982 

6333 

Mental Health Services 

Northern Beaches Mental Health Service (Adults) 

NSCCAHS 

NSW Health 

• East Wing Acute Unit T: 9976 

4222 

• Extended Hours Team (EHTT: 

9976 9611 Assertive Outreach 

Team, Manly Hospital T: 9976 

9597 

• Queenscliff Community Mental 

Health Centre T: 9466 2502 

• High rate of mental illness and 

dual diagnosis of substance 

abuse 

• Lack of adequate preventative 

and early intervention mental 

health services 


8 


• Mental Health Centre T: 9452 

4244 

• Supported Accommodation 

Service (SAS) T: 9976 9607 / 

9976 9883 

• Brookvale Early Intervention 

Centre (BEIC) T: 9938 5350 

• Northern Beaches Mental 

Health Support group - 2 

Daisey St Dee Why T: 9982 

9905 

Child & Adolescent Mental Health Services 

Pioneer Clubhouse - 

Schizophrenia Fellowship of NSW 

Disability Services 

NSCCAHS 

NSW Health 

DoCS 

• Queenscliff Child and Family 

Counselling Team. T: 9466 

2500. 

• Northern Beaches Adolescent 

Service Lakeside 

crescent Brookvale & North 

Manly T: 9466 2500 

• Department of Child and 

Adolescent Psychiatry Royal 

North Shore Hospital. T: 9926 

8905. 

• Lack of transient 

accommodation for people with 

mental illness recently 

discharged from East Wing. 

• Lack of housing options for 

people with mental health 

disabilities, particularly for men. 

• Inadequate supply of 

adolescent case management 

services 

• Need to increase the Extended 

Hours Team at the Northern 

Beaches Mental Health Service 

• Need for crisis centre for those 

experiencing first episode and 

respite for carers. 

NGO 2 Quirk Rd, Balgowlah T: 9907 9999 Undergoing refurbishment and 

expansion. 

The Spastic Centre 

Services for children and adults with cerebral 

palsy and other disabilities 

Club Friday 

Recreational respite for people with intellectual 

disability 

Nursing Homes 

NGO 321 Mona Vale Rd, Terrey Hills T:9479 

7200 

DADHC & Manly Youth 

Council 

Many Youth Centre, Kangaroo St, Manly 

T: 9977 5599 

• Insufficient data on people with 

disabilities 

• Lack of disability and support 

services in Manly area 

• Inadequate HACC funding for 

services 


9 


Wesley Heights Nursing Home 

Uniting Care 47 Birkley Rd Manly T: 9977 7366 • Closure of nursing homes on 

60 beds 

the peninsula. 

Manly Vale Nursing Home 

Public and private Condamine & Gordon Sts Manly Vale T: • Increase of land cost and 

100 beds 

9949 1911 

maintenance cost. 

Windsong at Manly 

64 beds,18 dementia specific 

5-13 King Street Manly Vale T: 9977 

1386 

• Most nursing home outside 

Manly LGA. 

Austral House Nursing Home 

35 beds female only 

4 Austral Ave North Manly T: 9939 1288 • Ageing of population, population 

growth and urban development 

contribute to increased demand 

for aged care facilities. 

FH Rayward Lodge Nursing Home Public and private 16 Beach St Freshwater T: 9939 2666 

Alexander Nursing Home 

37 beds Armenian residents 

16 Victor Rd Brookvale T: 9905 7419 • Ageing workforce and inability 

to attract nurses to the aged 

care sector because of heavy 

workload and inferior wages. 

Colaroy Aged Care facility 

24 Mactier Street Narabeen T: 9982 3111 

40 beds 

War Veterans Nursing Home 

157 beds 

Veterans Parade Collaroy Plateau T: 

9982 6666 

Plateau View Nursing Home 

7-11 Veterans Pde Collaroy Plateau T: 

48 beds 

Wesley Gardens Nursing Home 

140 beds, 68 dementia specific 

9982 4138 

2B Morgan St Belrose T: 9452 3022 

Scalabrini Village Nursing Home (Allambie 

Heights) 48 beds 

167 Allambie Rd, Allambie Heights T: 

9452 6111 

Palm Grove Nursing Home 

54 beds 

71a McIntosh Rd Naraweena T: 9971 

5389 


1 

TO: 

Human Services Planning Policy Committee 

MEETING DATE: 23 August 2011 

AUTHOR: 

SUBJECT: 

Kathryn Parker, Senior Corporate Strategic Planner 

Background Report and Previous Manly Council Studies on 

Social Impacts of Tourism 

1. INTRODUCTION 

In February 2011, Human Services Planning Policy Committee conducted a workshop with 

input from community members and key health and social/community service providers on 

the health and social issues affecting Manly and the Northern Beaches region. One of the 

outcomes of this workshop that was regarded as important for the committee to undertake 

further investigation of was the social impacts of tourism. 

At its meeting of 3 rd May 2011, the committee agreed that Committee together with staff 

develop a terms of reference to guide a future study of the social impacts of tourism that 

could possibly be reported and scoped by the Committee at its 25 October 2011 meeting, 

and also referred to other Committees for comment and input (especially if those committees 

were investigating similar issues). 

In progress towards this, preliminary work has been undertaken to review existing literature 

and scope terms of reference for future study needs, and is contained in this report. 

2. BACKGROUND 

Manly is a major destination for local, regional and overseas visitors for its spectacular 

environmental assets of beaches, swimming facilities, cafes and ease of accessibility in 

Sydney. There are at least 6 million people that travel to Manly via ferry per annum, and 

there are at least another 6 million people or more estimated to arrive by car or alternative 

travel means to Manly CBD. These visitors are welcomed for economic benefits and 

revenue that they return to local businesses; however, there also a number of environmental 

(for our natural and man-made assets) and social and local government costs associated 

with such a high visitor population. 

A number of reports have been prepared that examine the social and related impacts of 

tourism have been reported to Council in recent years. 

Human Services Planning Policy Committee 23 August 2011

2 

These are reviewed again briefly as literature in order to understand their scope, 

consideration of social tourism impacts and determine the needs of undertaking further 

studies on the social impacts of tourism. These are discussed in the paragraphs below. 

As well, as part of understanding research undertaken to date, it is also proposed that the 

committee receives a brief presentation from the UWS at its next meeting on 25 October 

2011 that reiterates the research undertaken to date on the social impacts of tourism in 

Manly from previous years. 

Manly Council Tourism Reports 

Tourism Cost Benefit Analysis, Report to Manly Council by the Tourism Research for 

Health Futures (by Prof Robyn Bushell, Dr Julie Wen, Ms Julianne Christie) was prepared in 

2004. This report was prepared to undertake a cost-benefit analysis of tourism to better 

understand economic equity, social responsibility and ecological costs in relation to 

managing tourism at the local government level. The study provides good statistical 

information available from earlier ABS Census (that could be updated), as well as the results 

of survey information to show the impact of tourism from estimated numbers and volumes of 

people visiting the area. Some of the social problems identified in the report include: 

• Visitor demand for high levels of facilities, services, cleanliness and safety, yet often 

observed to pay nothing except the price of a bus or ferry ticket or a nominal amount 

(such as parking) as day visitors. 

• Tourism activities were also observed to cause a range of social impacts. There 

were strong perceptions of negative impacts such as noise, crime, litter, congestion, 

parking problems, loss of amenity due to visitors and backpacker market in coastal 

destinations. 

Sustainable Coastal tourism for Manly, Final report, Tourism for Health Futures Research 

group, University of Western Sydney, 2005 provided an independent triple bottom line 

assessment of the effects of tourism in Manly and the potential for ecotourism in Manly. It 

found that the most significant social problems were associated with vehicle use affecting 

access, traffic, parking and congestion. This was the result that over 50% of visitors to 

Manly arrived by car, and added considerably to congestion, and local residents also 

accounted that there was pressure on the town centre as a place for popular recreation and 

social activity. This also resulted in issues arising for health and well-being such as 

security/safety and the effect of noise on local ambience. Late night drinking was singled out 

as a serious cause of impact on safety and noise levels. 

Backpackers in Global Sydney, Final report, by Centre for Cultural Research, university of 

Western Sydney 2008 was a research project between the university and six Sydney 

councils where backpacker tourism was a global phenomenon. The project’s principal aim 

was to ‘understand the social and cultural impacts of the backpacker phenomenon, and 

investigate the changing tourism dynamics and characteristics of the market’, and support 

local councils in the development of policy, planning and the regulatory work associated with 

this type of tourism and the challenges for local government. Manly was one of the LGAs 

involved in the study, and provided both qualitative and small quantitative data on benefits 

and problems with backpackers. Some of the perceived benefits: included adding character 


3 

(41%); contributing to the local economy (65%); seasonal/agricultural work (19%); renting 

local accommodation (29%); while some of the problems were unauthorized accommodation 

(38%), anti-social behavior (43%), rubbish dumping (43%), abandoned cars (31%), the loss 

of low cost housing (24%), and noise (64%). 

Community Engagement during strategic plan preparation 

Council’s recent community consultation undertaken during the preparation of the Manly 

Community Strategic Plan Beyond 2021 (adopted 20 June 2011) confirmed the findings of 

previous studies in relation to tourism impacts and its importance. This was undertaken as 

part of the development of Council’s Community Strategic plan Beyond 2021 that undertook 

detailed consultation via focus groups and a community survey that also provided additional 

information on the impacts and needs arising from tourism and related research. This 

research was reported to Council in September 2010 as an Update Report on Community 

engagement. 1 

This research recognized the importance of tourism to the local economy, while also the 

importance of environmental heritage (ocean and marine life) and natural features to local 

tourism. There were a number of problems and issues requiring Council and local 

management arising from tourism. These included litter and alcoholic drinking and its social 

consequences of violence, crime, public urination and the need for greater police and council 

resources to manage these effects. 

3. RECOMMENDATION: 

1. That this report is noted as progress towards the consideration of the social impacts of 

tourism; 

2. This topic will be further scoped and discussed at this committee’s October 2011 meeting. 

ATTACHMENTS 

Nil 

1 Planning and Strategy Division report No. 27 – Update Report on Community Engagement in preparation of 

Council’s 10 year Community Strategic Plan, Manly Community Strategic Plan, Community Engagement 

process, Elton Consulting, September 2010

1.11 MB - Manly Council

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