The Team's Board Report - Mainfreight
The Team's Board Report - Mainfreight
The Team's Board Report - Mainfreight
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27<br />
United States<br />
<strong>Mainfreight</strong> USA – John Hepworth<br />
<strong>Mainfreight</strong> USA as a team is<br />
continually building its business<br />
plan and commitment to be a<br />
profitable business in 2011/12.<br />
After feedback from our branches<br />
and a team building exercise at our<br />
Branch Managers Meeting in<br />
Manhattan, New York we are<br />
focusing on six main areas this<br />
financial year;<br />
1. PROFITABILITY<br />
2. Continuous Improvement<br />
3. Trade Lane Specific Selling<br />
4. Everyday Freight<br />
5. Margin Improvement<br />
6. Confidence –<br />
WE HAVE WHAT IT TAKES<br />
We have established domestic<br />
line-haul between the below cities,<br />
this past year, with new lanes<br />
continually opening. Our aim is to<br />
have our five main centers (Los<br />
Angeles, Dallas, Atlanta, Newark,<br />
and Chicago) being our main hubs<br />
that feed each other and all<br />
surrounding offices. This is a big<br />
change for our sales teams so they<br />
now need to focus on “Trade Lane<br />
Specific Selling” and “Everyday”<br />
freight to build these units into<br />
profitable line-haul.<br />
Los Angeles – Newark –<br />
Los Angeles<br />
Newark – Toronto – Newark<br />
Philadelphia – Newark – Toronto –<br />
Philadelphia<br />
Chicago – Toronto – Chicago<br />
Los Angeles – San Francisco –<br />
Portland – Seattle – Portland – San<br />
Francisco – Los Angeles<br />
Los Angeles – Columbus – Chicago<br />
Austin – Dallas – Los Angeles<br />
Atlanta – Memphis – Los Angeles<br />
– Atlanta<br />
Our domestic shipments were up<br />
30% as we continue to build our<br />
Owner Driver program throughout<br />
our network which offers a better<br />
service and gives high visibility to<br />
the <strong>Mainfreight</strong> brand throughout<br />
USA.<br />
Our trans-border divisions also<br />
performed well with Canada<br />
growing 80% this year. Our partner<br />
Sameday (part of the Dan Ross and<br />
McCains group) in Canada has<br />
been an influential part of our<br />
growth. We launched our Mexican<br />
trans-border division this year and<br />
handled over 550 shipments in less<br />
than four months. We are very<br />
excited about this area and are<br />
looking at opening up in Mexico<br />
City in 2012 as well as opening<br />
branches along many of the<br />
Mexican/USA border crossings.<br />
Our Warehousing has become an<br />
integral part of our sales process<br />
when discussing Global Supply<br />
Chain with our customers.<br />
Customers today are wanting<br />
“one-stop” solutions and with over<br />
25 warehouses around the USA we<br />
can offer many services from pick<br />
and pack, cross dock, or long term<br />
storage. With this product only<br />
being sold this year we are very<br />
excited to see our revenues over<br />
$3 million and growing quickly.<br />
Our International division has over<br />
20 air freight consolidations to<br />
various areas of the world on a<br />
daily basis, and continues to grow<br />
as we build confidence in our sales<br />
ability to sell specific markets.<br />
International grew this year by 39%<br />
in revenue, with large growth in<br />
shipment numbers from sea freight<br />
(up 235%), and customs brokerage<br />
up (154%). With strong focus on<br />
key markets and ensuring our<br />
teams continue to improve<br />
processes, and communicating<br />
strongly both with our overseas<br />
offices and customers, we can<br />
expect to create a better margin<br />
return on every file which will make<br />
2011/12 another exciting year for<br />
International.<br />
<strong>Mainfreight</strong> USA is well set for<br />
another strong year of growth with<br />
all our products well established<br />
and doing well. We expect to open<br />
more branches throughout this<br />
financial year as we expand our<br />
reach within the USA. We have<br />
many new graduates joining our<br />
program, now over 20 graduates at<br />
various different stages of their<br />
training with us. With their<br />
ambitious drive we will have our<br />
first set of young branch managers<br />
setting up our small satellite<br />
branches this year. We are all<br />
looking forward to 2011/12 fiscal<br />
year.<br />
Branch Managers<br />
Awards – Night on the<br />
town in Manhattan<br />
This was the first year a branch<br />
was named USA Branch of the<br />
Year – with a individual winner for<br />
each of <strong>Mainfreight</strong> and CaroTrans.<br />
<strong>Mainfreight</strong> offices compete against<br />
<strong>Mainfreight</strong> offices to determine the<br />
MFI branch of the year. <strong>The</strong><br />
<strong>Mainfreight</strong> I.C. offices, our<br />
Independent Contractors, compete<br />
against each other to determine the<br />
I.C. branch of the year.<br />
<strong>The</strong> winner for the year for<br />
<strong>Mainfreight</strong> was Houston, the<br />
runner up Dallas, and the winner of<br />
the year for CaroTrans was Boston.<br />
<strong>The</strong> overall winner for both<br />
companies was <strong>Mainfreight</strong>,<br />
Houston.