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The Team's Board Report - Mainfreight

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22<br />

<strong>Mainfreight</strong> International Australia – Steve Thorogood<br />

Although the last financial year<br />

threw up many challenges for our<br />

team, whether they be personal or<br />

business, we are pleased to be<br />

able to report that we finished the<br />

year ahead of last year. Although<br />

we had increased sales revenue<br />

growth of around 18% and were<br />

able to control costs we<br />

unfortunately were unable to hold<br />

our margin percentage up, and this<br />

is a clear focus for this financial<br />

year for all our team as we strive to<br />

achieve the ROR (return on<br />

revenue) levels expected.<br />

<strong>The</strong> economy in Australia is still<br />

two paced, with the booming<br />

mining and resources sector still<br />

going strong and with many large<br />

projects coming on line, but the<br />

retail and fast moving consumer<br />

goods sector continuing to be flat.<br />

This does not mean with the<br />

available market share that there is<br />

still not a huge amount of<br />

opportunity out there for our<br />

branches around the country.<br />

We must continue to pursue sales<br />

growth aggressively and be<br />

consistent and proactive in our<br />

account management and<br />

customer service offering to our<br />

customers. This can only be<br />

achieved through a positive<br />

attitude from all the team. As they<br />

set their own personal goals at<br />

home and in life, the team must<br />

also have goals at work as to what<br />

we are offering the customers<br />

and set out to<br />

Ralph, Matt, Greg and Werner at the award ceremony<br />

achieve those with hard work,<br />

calculated risks and positive<br />

attitudes. We must continue to<br />

build strong relationships at all<br />

levels with all our customers.<br />

At the recent March 2011 National<br />

Branch and Sales Conference,<br />

Shane Bird was awarded the<br />

International Sales Executive of the<br />

Year award (photo below). Shane<br />

has also recently moved from<br />

Brisbane to Townsville to take up<br />

the drive and development of our<br />

International branch in Townsville<br />

along with our Transport team.<br />

In the last 18 months we have<br />

established some vertical niche<br />

markets that we are driving in<br />

Australia with our overseas<br />

network. Those include: Aviation<br />

Logistics, Wine and Spirit Bulk<br />

International Logistics, Chemical<br />

and Plastic Bulk International<br />

Logistics, our Car, Boat, Motor Bike<br />

Logistics product mainly from the<br />

USA, Seed and Grain International<br />

Logistics, Perishable and recently<br />

our Project and Mining Division.<br />

In April 2011 at the Global Aviation<br />

Industry Conference in the UK,<br />

Matthew Mudge and Greg<br />

Giarratana were there to represent<br />

<strong>Mainfreight</strong> as the Australian<br />

member of the Aviation Logistics<br />

Network as we received the<br />

<strong>The</strong> announcement<br />

Shane Bird, Rodd Morgan and Brendan Ryan

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